Clozd Reviews & Provider Details

They have tools to connect crm so grabbing "leads" for interviews is efficient. Not a terrible conversion rate either.

Resulting interviews are good, and have interesting distribution - the email function works well to drive exec interest in the reports they generate

They help us extend win-loss capabilities Review collected by and hosted on G2.com.

Personally I think DIY win loss is missing with clozd - any interviews you conduct outside the platform requires you manage a different data set elsewhere. Since we conduct many buyer interviews ourselves it's perhaps a challenge specific to us

We run our own interviews to get more depth and specifics from buyers

As a result we tend to not use the manual tagging capabilities in clozd Review collected by and hosted on G2.com.

How it helps us better position our solution against our competitors Review collected by and hosted on G2.com.

Nothing that we have discovered as of yet! Review collected by and hosted on G2.com.

Clozd provides a platform that is easy-to-use when analyzing prospect and customer details. This platform can be used by anyone across our organization to quickly find relevant details for analysis. Additionally, the search functionality is very helpful.

The reporting functionality is also useful for exporting data to different types of users. Review collected by and hosted on G2.com.

I can not share any specifics about details our team dislikes. Review collected by and hosted on G2.com.

I felt like customers were more honest talking to a 3rd party rather than us running the interviews. I felt like we got to the real heart of win/loss decisions. Review collected by and hosted on G2.com.

Didn't really have any downsides. I found the quality of the interviewers was really good. This wasn't standard "templated interviews", they really knew how to probe and dig into responses from prospects and customers. Review collected by and hosted on G2.com.

The platform is easy to use, has great reporting features and the programs are easy to set up and implement. Review collected by and hosted on G2.com.

Nothing, we've had a really great experience with the team and platform. Review collected by and hosted on G2.com.

The depth of interview analysis that's received. The ability to tailor interview questions to business needs. The program support from Clozd teammembers. Review collected by and hosted on G2.com.

I wish surveys could be tailored and edited in a more customizable way. Review collected by and hosted on G2.com.

Theur platform is easy to use and the staff is very accomodating. Review collected by and hosted on G2.com.

Lack of success. The overall success rate is low, but based on the nature of our business, we can't provide them with as many accounts as they would like in order to have a better response rate. Review collected by and hosted on G2.com.

- salesforce and gong integration

- The team is very open to feedback and has implemented several features we requested

- The dashboards and filtering make it easy to use

- recently they added the ability to add custom fields to the competitor pages giving us the ability to add our battlecards into clozd for one central repository. Review collected by and hosted on G2.com.

I wish pricing weren't per interview. More data would give us a better picture but we have to be mindful of how many interviews we do. Review collected by and hosted on G2.com.

Everyone I have interacted with at Clozd, including our account manager, have been wonderful. They've taken the time to understand our business needs and are very receptive to continuous changes as we adjust the scope of the program. The Clozd platform is also very intuitive to use and does not require any training for new users. Review collected by and hosted on G2.com.

I haven't encountered any downsides to Clozd yet. I am excited to see how they continue to develop their product, provide new features, and set up new integrations with other insights tools. Review collected by and hosted on G2.com.

As we are continually striving to improve and gain a better understanding of why we may have lost potential business partnerships, we engage Clozd to deeply understand our clients/prospects' perspectives regarding our sales process, product offering, and value proposition. Review collected by and hosted on G2.com.

What I really love about the Clozd Platform is that despite the fact the Clozd Team delivered a great Executive summary at the end of the research this is not the end because through the platform we have been able to conduct other powerful analyses to deeply understand where we are to focus our efforts to bridge the gaps. Also, I love to have access to real-time data with an impressive level of detail that you can also download to a spreadsheet to share. Review collected by and hosted on G2.com.