Clozd Reviews & Provider Details

What I love most about Clozd is our account rep. They were fantastic to work with — super helpful, always making changes when we needed them, and tailoring the win-loss interview questions to dig deeper into what mattered to us. The reporting is also great; their dashboards are super user-friendly, and we can easily track all the key metrics. Review collected by and hosted on G2.com.

Honestly, there’s nothing I don’t like about Clozd. It's been smooth and effective for us. Review collected by and hosted on G2.com.

The continuous feedback loop is incredibly streamlined, making it easy to gather insights without a heavy lift. I also love how well Clozd tags competitive platforms, making it clear where we stand in the market. The AI-driven summaries provide a quick snapshot of themes, and the qualitative data is rich with actionable insights. Review collected by and hosted on G2.com.

While the AI summaries are useful, it would be great to see them broken down into more structured, bulleted insights for quicker digestion. Some reports could benefit from a bit more granularity in how data is presented. Review collected by and hosted on G2.com.

The dashboard makes it simple to spot patterns across regions and competitors. Review collected by and hosted on G2.com.

Would love to see even deeper integrations with our CRM to help automate lists for interviews. Review collected by and hosted on G2.com.

Our Clozd team has been very helpful, and I appreciate how easy it is to extract insights from interviews Review collected by and hosted on G2.com.

Sometimes the Clozd AI feature doesn't always work properly Review collected by and hosted on G2.com.

They are very easy to work with. They can also turn around interviews very quickly and are great at getting responses from prospects. Review collected by and hosted on G2.com.

I think their account managers, who also do the interviewing, could have a bit more in-depth interview training and experience. Review collected by and hosted on G2.com.

Lots of features and functionality which provides a lot of value Review collected by and hosted on G2.com.

Product can be difficult to get your head around initially, mainly due to how feature rich it is Review collected by and hosted on G2.com.

The team we have been working with is fantastic! We are gaining actionable insights from the interviews and love the ease of the platform. Review collected by and hosted on G2.com.

No downsides! I truly enjoy reading the interviews and working with the team. Review collected by and hosted on G2.com.

I like that we can use a third party to get unbiased feedback on our product and services. The participants seem to be more honest with Clozd than they are to our internal teams. Review collected by and hosted on G2.com.

We have a hard time figuring out the best way and time to send our clients over to Clozd to get the most out of the interaction. It's taken our team a bit of time to get used to the process and be more open to external feedback. Review collected by and hosted on G2.com.

I appreciate that Clozd uses of AI for what AI is good for. Review collected by and hosted on G2.com.

Clozd can have more robust filters e.g. more details about the customers Review collected by and hosted on G2.com.

My CSM is awesome! Great post sale experience. Super intuitive tool. I'm just getting into the report building capabilities, but it's awesome to create the slideware right out of the tool. Review collected by and hosted on G2.com.

Survey tool has some qwerks to it, the way certain things are hard coded, but they're fixing or have recently fixed. Product is very agile in applying feedback and enhancing current and deploying new features. Review collected by and hosted on G2.com.