Cloud and AI-enabled platform with analytics, genAI query tool Various types of interviews are available Interviews are available in transcripts as well as audio recordings on the platform Integration options with other software such as Salesforce, etc Project management, responsiveness to queries, help with future planning of buyer programs

I really appreciate how Clozd helps us analyze our closed won/lost opportunities and identify trends that assist in increasing our win rates on future deals. The dashboard analytics are fantastic, letting us see competitors, macro-economic factors, product feature gaps, and more, which aids in business decisions like product development prioritization. The automation of conducting exit interviews lifts a huge manual burden off our small team, and doing this through a third party like Clozd encourages more transparent feedback. The AI features are quite helpful for analyzing interviews and surfacing important topics. Additionally, Clozd's customer service is exceptional, constantly checking in to ensure we're getting value, adjusting to our feedback, and creating custom dashboards that are particularly helpful.

I use Clozd for helping me do business research as it is often more reliable than handling it internally. Clozd takes a lot off our plate from a workload perspective and their involvement adds a layer of credibility for the interviewees. They are professional and wonderful to work with, providing excellent communication throughout. Their platform is great for synthesizing and drawing insights from interviews. The feedback they provide from interviews is invaluable across the organization, from product development to sales and marketing. Additionally, Clozd has helped us with other market research initiatives to understand our buyers and market better. Their flexibility in working with us, even beyond the typical framework, is commendable. If you need a vendor to interview buyers or prospects, I highly recommend Clozd.