circuly Reviews & Product Details

circuly powers all the standard subscription operations we need (payments, invoicing, communication, and customer portal), but what we value most is its flexibility to adapt to our unique business model.

Our subscription lets families swap toy boxes every 90 days, keep toys their children love, and pay a small fee for early swaps. With circuly, all of that just works in the background. Every operational detail behind these options — whether it’s charging the swap fee, tracking which toys come back, or adjusting the subscription and price in case of extensions — is handled automatically by circuly. The system charges automatically if toys are missing, keeps our stock up to date, and handles swaps smoothly. It feels like the software was built for us, not the other way around.

circuly makes it possible for us to run Tribu Box the way we imagined it. Review collected by and hosted on G2.com.

Nothing really stands out. In the beginning, it took some effort to figure out the best way to set things up, but circuly’s team helped us through it and made sure it worked for our needs. Review collected by and hosted on G2.com.

At Bike Club, we are committed to providing families with peace of mind—parents shouldn’t have to stress about buying, selling, or repairing bikes as their children grow. Our business model is designed for flexibility and simplicity, but making that a reality behind the scenes can be challenging. That’s where circuly truly makes a difference for us.

circuly enables us to realize our vision by automating the behind-the-scenes details that customers never notice, such as swaps, renewals, returns, and billing adjustments. This means that, for families, everything simply works as it should. With all aspects—from customer profiles to payments—managed in a single platform, our processes remain streamlined and our team can stay focused on what matters most: our members and their experience.

circuly's integration with our shop system was quick and easy, and the variety of settings means we can tailor the platform to our needs. The customer success team is always to answer any questions and is dedicated to further developing the platform with customer feedback in mind. Review collected by and hosted on G2.com.

We don’t have any real dislikes to mention. Like any growing platform, there are aspects that are continually being refined and new features being evolved. For instance, we’d love to see the functionality of the Customer Self-Service Portal expand further. Particularly in the area of the exchange process, to make it even more seamless for our members to find the perfect next size bike for their needs. But these are improvements we expect as the product develops — not shortcomings. Review collected by and hosted on G2.com.

circuly has been a true partner in helping us launch and manage our subscription model. We’re a bike manufacturer, and our decision to enter the subscription space was a key step toward our sustainability goals and reaching new customer segments.

A major priority for us was integrating our existing retailer network, and circuly made that possible.

circuly automates our core operations and keeps all our product, customer, and payment data in one place. Beyond the software itself, we truly value their partnership and collaborative approach. The circuly team has provided expertise and guidance as we’ve navigated this new business model, helping us overcome challenges and evolve our strategy. Review collected by and hosted on G2.com.

Like any growing software company, there’s always room for new feature development, but circuly is attentive to listening to the market’s needs. We’re excited to see how the platform continues to evolve and how we can use it to further optimise our specific business processes. Review collected by and hosted on G2.com.

KINDAMI was launched to fill a gap in the French market — while long-term subscription services for children’s equipment are already popular in Germany, the Netherlands, and the Nordics, but nothing similar existed in France. So with KINDAMI our goal was to change that and introduce a long-term subscription service for kids' equipment for the French market. During my research into companies operating this model abroad, I noticed that most of them were using circuly — and that’s how I discovered it.

From the very beginning, circuly made the onboarding and setup process incredibly smooth. The technical barrier was low, and the onboarding team guided us through every step, from configuring the platform to connecting Shopify and setting up email templates. The circuly team even helped us with go-to-market and SEO topics — something you wouldn’t normally expect from a software provider. Review collected by and hosted on G2.com.

Nothing so far — we’re still early in our journey, but the collaboration and support have been excellent. The team is always quick to respond, open to feedback, and genuinely invested in helping us succeed. Review collected by and hosted on G2.com.

Our experience with Circuly has been notably positive in several key areas that are crucial for our operations. Firstly, the implementation process was seamless and straightforward, allowing us to integrate their solutions into our operations with minimal disruption. This ease of implementation significantly expedited our adoption process.

Additionally, the API offerings from Circuly are robust and flexibile. The APIs have enabled us to create a more connected and efficient digital ecosystem, facilitating data exchange and enhancing our operational capabilities.

Moreover, the responsiveness and effectiveness of their support team in the face of challenges have been very good. Whenever we've encountered bugs or issues, the follow-up from the Circuly team has been swift and efficient, ensuring minimal impact on our operations. Review collected by and hosted on G2.com.

While the platform overall offers robust and efficient solutions, we've encountered certain limitations in terms of customization capabilities, specifically within the checkout and login pages. Review collected by and hosted on G2.com.

Lots of great features are already live and in place but constant improvement of those features plus launch of new ones. Not only is our feedback extremely valued but even more so: feature requests are appreciated and often implemented. It really feels like growing together Review collected by and hosted on G2.com.

can't really think of anything I dislike Review collected by and hosted on G2.com.