---
title: CertsOnline Reviews
meta_title: 'CertsOnline Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CertsOnline works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# CertsOnline Reviews
**Vendor:** Ebix  
**Category:** [Other GRC Tools](https://www.g2.com/categories/other-grc-tools)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 2
## About CertsOnline
CertsOnline is a full-service insurance tracking product that has the flexibly to validate and monitor insurance coverage requirements contained in any type of agreement, for any type of organization.




## CertsOnline Reviews
  ### 1. Ebix Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah J. | Director of Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about CertsOnline?**

My favorite feature is Ebix manages, reviews, and sends out renewal requests for vendor COI's on our behalf.

**What do you dislike about CertsOnline?**

There can be human error when the COI is reviewed and a vendor is sent a non-compliant letter. This makes vendors quite irritable.

**What problems is CertsOnline solving and how is that benefiting you?**

We are saving time not having to review COI's internally, which save money.

  ### 2. EBIX Review

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2016

**What do you like best about CertsOnline?**

All the information you need, right at your fingertips.  The system allows for very little user error, and everything is very clearly labled and displayed.

**What do you dislike about CertsOnline?**

The system is very slow.  To the point of frustration.  Getting anything updated or changed by the manufacturer is a nightmare.  

**Recommendations to others considering CertsOnline:**

Worth it for cost alone.  Not for speed.

**What problems is CertsOnline solving and how is that benefiting you?**

We only recently upgraded to EBIX products, and the savings are real.  Typically it's cheaper per transaction, and thus smarter in the long run despite the frustration.


## CertsOnline Discussions
  - [What is CertsOnline used for?](https://www.g2.com/discussions/what-is-certsonline-used-for)

- [View CertsOnline pricing details and edition comparison](https://www.g2.com/products/certsonline/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+09%3A01%3A04+-0500&secure%5Bsession_id%5D=d2b74325-6199-4d72-9e3f-42c72f251a13&secure%5Btoken%5D=7146e16975ae8f79e03f2b3c32dddb0b969ec5dabd13a706a21ffa68b00b2892&format=llm_user)


## Top CertsOnline Alternatives
  - [Microsoft Purview Records Management](https://www.g2.com/products/microsoft-purview-records-management/reviews) - 4.3/5.0 (39 reviews)
  - [SAP Management of Change](https://www.g2.com/products/sap-management-of-change/reviews) - 4.1/5.0 (17 reviews)
  - [Communication Compliance](https://www.g2.com/products/microsoft-communication-compliance/reviews) - 4.5/5.0 (12 reviews)