---
title: Microsoft Purview Records Management Reviews
meta_title: 'Microsoft Purview Records Management Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 40 reviews by the users' company size, role or industry to
  find out how Microsoft Purview Records Management works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 40
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Microsoft Purview Records Management Reviews
**Vendor:** Microsoft  
**Category:** [Other GRC Tools](https://www.g2.com/categories/other-grc-tools)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 40
## About Microsoft Purview Records Management
Microsoft Purview Records Management is a comprehensive solution designed to help organizations manage their regulatory, legal, and business-critical records within the Microsoft 365 environment. By leveraging this system, organizations can meet legal obligations, demonstrate compliance with regulations, and enhance operational efficiency through the systematic disposition of items that are no longer required. Key Features and Functionality: - Retention Labels: Create and configure retention labels to mark items as records. These labels can be applied manually by users or automatically based on specific criteria such as sensitive information, keywords, or content types. - File Plan Management: Develop and manage a file plan to organize retention labels, allowing for the import of existing retention plans or the creation of new ones to meet organizational requirements. - Event-Based Retention: Initiate retention periods based on specific events, ensuring that records are retained for the appropriate duration following significant occurrences. - Disposition Reviews: Implement disposition reviews to validate and approve the deletion of records at the end of their retention periods, providing proof of disposition and ensuring compliance with regulatory requirements. - Automated Classification: Utilize automated policies to classify and govern data at scale based on file properties, the presence of sensitive data, or machine learning, reducing manual effort and enhancing accuracy. Primary Value and Problem Solved: Microsoft Purview Records Management addresses the critical need for organizations to systematically manage their records throughout their lifecycle. By providing tools for labeling, classifying, retaining, and disposing of records, it ensures that organizations can comply with legal and regulatory requirements, mitigate risks associated with data retention, and improve operational efficiency. The solution&#39;s automated features reduce manual workload, minimize human error, and provide a defensible process for records management, thereby enhancing overall data governance and compliance posture.



## Microsoft Purview Records Management Pros & Cons
**What users dislike:**

- Users feel frustrated by the **inadequate reporting** that lacks detailed information for better decision-making. (1 reviews)

## Microsoft Purview Records Management Reviews
  ### 1. Effortless Compliance and Records Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron F. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

What I really like about Microsoft Purview Records Management is how it handles compliance and how easy it is to use. It fits perfectly with Microsoft 365, letting us classify, retain, and manage records without a hitch. 

The automated labeling and retention policies save a lot of time by applying compliance rules consistently. Plus, the advanced analytics and reporting tools give us great insights, helping us make better decisions and manage risks more effectively. 

All these features together make Microsoft Purview Records Management an excellent tool for staying compliant and boosting efficiency.

**What do you dislike about Microsoft Purview Records Management?**

While Microsoft Purview Records Management has many strengths, there are a few areas where it falls short. One downside is its complexity, especially for new users. The learning curve can be steep, and it sometimes feels like you need extensive training to fully leverage its features. 

Additionally, the customization options, though powerful, can be overwhelming and time-consuming to configure. There are also occasional performance issues, particularly when dealing with large volumes of data, which can slow down operations. 

Finally, the cost can be a bit high for smaller organizations, making it less accessible for those with limited budgets.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Microsoft Purview Records Management has been a game-changer for me. It automates compliance tasks, ensuring we meet regulations without the hassle. The machine learning-driven data classification is spot-on, saving me time and effort. Plus, its integration with Microsoft 365 means I can manage all our records from one place, making my job much easier and more efficient.

  ### 2. a great tool for organizations looking to enhance their information governance and compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aizhan K. | Legal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

It reduces the workload for IT and compliance teams by automating consistent records management, suits organizations of all sizes, from small businesses to large enterprises, with customizable solutions, ensures data protection through stringent security standards and compliance with regulations.

**What do you dislike about Microsoft Purview Records Management?**

Extensive capabilities and configuration options may be overwhelming for organizations with limited IT resources and unclear for not tech-savvy persons.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

As an ICNL employee, Microsoft Purview Records Management benefits us by automating record classification and retention, reducing manual workload and ensuring compliance. Its scalability meets our evolving data management needs, while robust security features protect sensitive information. Additionally, Microsoft's comprehensive support and resources make implementation and ongoing management seamless.

  ### 3. Streamlined Records Management with Microsoft Purview: A User's Perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** João M. | Infrastructure Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Microsoft Purview Records Management?**

Comprehensive compliance features, user-friendly interface, automated policies, integration with Microsoft 365, advanced search and discovery, scalability, and security and data protection.

**What do you dislike about Microsoft Purview Records Management?**

Limited customization options, occasional performance lags, complex initial setup, higher learning curve for advanced features, integration challenges with non-Microsoft services, and occasional support delays.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Microsoft Purview Records Management solves problems like ensuring regulatory compliance, automating retention and deletion policies, and improving data security. This benefits me by reducing manual work, enhancing data protection, and ensuring that our records management processes are efficient and compliant with industry standards.

  ### 4. A comprehensive solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Talita P. | Comercio, Logistics and Supply Chain, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

The complete integration with other Microsoft 365 services, such as SharePoint, OneDrive, and Teams. This integration allows for much more efficient records management than any other system of this kind.

**What do you dislike about Microsoft Purview Records Management?**

The complexity in the initial setup. Configuring retention policies, data classification, and access controls can be complicated, especially for organizations that do not have an experienced IT team.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Microsoft Purview Records Management addresses critical challenges related to regulatory compliance, sensitive data management, and operational efficiency, providing significant benefits that help strengthen security, reduce risks, and improve overall organizational effectiveness.

  ### 5. Mircosoft Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle M. | Team Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

What I like best about the Microsoft Purview Records Management is that it is very organized. It helps me keep track of everything new, old, and upcoming plans. With this I am able to relax, because I know everything will be there when I come back. It is very ease to use, and I use it often. Customer support is always there to help as well if anything goes wrong.

**What do you dislike about Microsoft Purview Records Management?**

One thing I do not lilke about Mircosoft is that I may need to be assisted sooner, and customer support may be too busy to help the second i need it.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It helps a lot with organization and it saves a lot of time due to it being so organized and easy to use.

  ### 6. Microsoft Purview Management for Compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick M. | L2 Network Technician, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Microsoft Purview Records Management?**

The ease of implementation into the current Microsoft Suite and the abundance of features allows for easy use and it doesn't take a lot of time to ues the tool. Customer Support is very knowledgable.

**What do you dislike about Microsoft Purview Records Management?**

It requires the more expensive Enterprise licenses to enable all of the features and capabilities the product offers.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It helps us organize and manage the legal and business critical documents, allowing for automatic labeling and policy application per document type. It allows us to accomplish our data lifecycle management processes automatically.

  ### 7. Comprehensive solution for record management with Room for improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharin S. | Team Lead - Azure and Windows server, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Microsoft Purview Records Management?**

I have found it to be a comprehensive tool that aids in managing records and ensuring compliance within an organization. Seamlessly integrates with Microsoft 365 applications like Outlook, SharePoint making it easy to manage records. The interface is very user friendly which reduce the learning curve. Robust compliance feature that meets our regulatory compliance requirement.

**What do you dislike about Microsoft Purview Records Management?**

The different usage tiers and categorization of features are not clear. Integration with Non-Microsoft tools are complex and some times not working.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Comply with various legal and regulatory requirements by enabling the creation and enforcement of retention policies.

  ### 8. Microsoft Purview Review from Drew

**Rating:** 4.0/5.0 stars

**Reviewed by:** Drew B. | M365 Practice Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

It gives us the platform to manage the lifecycle of our documents and records, remove content we no longer use, and remain in compliance with any regulations our company has to abide by.

**What do you dislike about Microsoft Purview Records Management?**

It can be complex to configure and deploy, especially if you don't really know what you're doing.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It is giving us the platform to properly manage, maintain, and remove, all of our sensitive company data, which is critical to our day to day operations.

  ### 9. Microsoft Purview Records Management review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arathi S. | Web App Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

It provides a unified audit log which was the main attractive feature. Its UI makes it feel a lot easier and the data classifiers help to label assets. API integration helps scope the data and ensure compliance.

**What do you dislike about Microsoft Purview Records Management?**

The initial setup took a bit of effort than expected. Compartmentalizing and organizing the data can take up more effort eventually.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Provides labeling of data equipped with compliance and security features. It has tiers of plans you can choose so the one that fits your needs can be chosen. It has plans to provide a trial of features so can be chosen for testing with your environment.

  ### 10. convoluted and

**Rating:** 2.5/5.0 stars

**Reviewed by:** jakub u. | HelpDesk, Food Production, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Microsoft Purview Records Management?**

I like the centrelization on things , but can we keep this way for longer than 1 year.

**What do you dislike about Microsoft Purview Records Management?**

can we just choose and stick data management style and not update or introduce something new a year later. 
This is anoying

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Data governance ,insider risk managment . Common place, and plolicy managment.

  ### 11. Microsoft Purview provided a seamless intuitive data governance.

**Rating:** 3.5/5.0 stars

**Reviewed by:** ROHAN N. | Associate Product Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Microsoft Purview Records Management?**

I was able to easily classify my records as well as retention and disposing of records was robust and smooth. Which helped me to get inline with the compliance and governance processes.

**What do you dislike about Microsoft Purview Records Management?**

The onboarding and initial setup of Microsoft Purview was little complex and required me a bit of more learning being a first time user.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It helped me solve challenges like data governance and compliance by giving solutions for data privacy across my organisation. Also it made data management more efficient along with reducing the risk of any possible data breaches.

  ### 12. Microsoft Purview Records Management useful for many reasons

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

Labeling items as a record for easy use and review at a later date. This feature is great in the world of too much data. This easily helps me identify and label data sets for later review.

**What do you dislike about Microsoft Purview Records Management?**

Validating migrated records was a bit difficult to wrap my team around but after much Microsoft knowledge base reading we have acheived understanding throughout the department.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

As we hold all actions in our Microsoft tenant for review and dicussion. We use Microsoft Purview Records Management for many reasons. But it helps bridge the gap between our front of office employees and data retention revolving around data security. We need a records management system to provide for legal reasons. This helps us keep all actions by users recorded and viewable at the drop of a hat.

  ### 13. Reviewing Microsoft Purview Records Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bill S. | Technologist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

It allows our company to manage our important documents in a professional manner, using a single pane of glass to do so.

**What do you dislike about Microsoft Purview Records Management?**

Understanding which licenses get you the proper settings can be confusing, and it can sometimes be a bit difficult to implement.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Document management, document lifecycles, compliance requirements.

  ### 14. Simple solution from a source you know

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

Microsoft Purview Records Management is awesome because it automates keeping or deleting records based on rules, so you don’t have to worry about compliance. It also helps you sort and label data easily, making it super simple to manage. Plus, it works smoothly with Microsoft 365, so you get great data control without any hassle.

**What do you dislike about Microsoft Purview Records Management?**

Enhancing integration with non-Microsoft systems would be a big plus, allowing for more seamless data management across different platforms. Providing more customizable automation options would help tailor the system to specific business needs more effectively.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

As system admin, I don't need to manage additional software, it's just another addon to our M365, which makes it easy for me to scale.

  ### 15. Microsoft Purview is chicken soup for the governance soul

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sam L. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Microsoft Purview Records Management?**

Intuitive Interface paired with industry leading technology, that was easy to implement internally due to the fact it can be purchased through our M365 subscription.

**What do you dislike about Microsoft Purview Records Management?**

M365 admin center webpages are occasionally broken, or features at times may be unavailable, due to cloud infrastructure outages or service impacting events.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Helping companies mature their internal processes and business practices with regard to records management, and using M365 technology to aide their endeavours.

  ### 16. Demonstrate compliance easily for end users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel L. | Technical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Microsoft Purview Records Management?**

Using lables for cloud resources like emails, you can mark and action compliance related doucments with ease. Users only click a tab in outlook and there work is done. Same with file plans to retain the right information for the correct length of time.

**What do you dislike about Microsoft Purview Records Management?**

There is now too many places to setup lables and actions in 365 for the same purpose

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

demonstrate compliance when we have GDPR or SAR requests

  ### 17. Much better tool then before

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

Very usefull tool for looking into security history. Who had access to or who deleted file x.

**What do you dislike about Microsoft Purview Records Management?**

Quit complicated. Once I needed to check who opened files on a certain SharePoint site. This was not possible/working. You have to export a csv of root and filter yourself.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Don't have to look/search in multiple places. One tool for all your security and compliance check.

  ### 18. Support the full LifeCycle of my Content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Barbara L. | Special Populations Case Manager , Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

What I liked most was the ability to keep my records in legal compliance with regulations and dispose of the other records I did not need.

**What do you dislike about Microsoft Purview Records Management?**

There was nothing really that was not helpful in regards to Microsoft Purview Records Management.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

I only used Microsoft Purview Records Management on a trial basis. It is not solving any problems or benefiting me.

  ### 19. Microsoft Purview Records Management helped us quickly locate critical records during an audit.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

It's ability to automate and enforce retention policies seamlessly across the organization, ensuring compliance and reducing manual effort.

**What do you dislike about Microsoft Purview Records Management?**

The initial setup and configuration can be complex, requiring a thorough understanding of the platform and its features

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It enhances security by implementing access controls, encryption, and audit trails to protect sensitive records from unauthorized access and breaches.

  ### 20. Reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** luke s. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

View logs for all kind of categories. Log ins, file access, permission status updates.

**What do you dislike about Microsoft Purview Records Management?**

I wish some of the records were more consistent. We later integrated a traffic scanner and said scanner piked up 3x more notable logs than microsoft purview did.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

log recording & tracking. Managing user permissions and roles.

  ### 21. Simple and user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

Records Management is a simple to use feature within the Microsoft product suite. Platform has also been newly redesigned as part of recent updates.

**What do you dislike about Microsoft Purview Records Management?**

There is additional costs associated with Records Management (and Microsoft Purview in general).

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Setting various policies/rules associated with files and file types stored in different locations.

  ### 22. Microsoft Purview review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nilesh S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Microsoft Purview Records Management?**

In an industry like ours, where huge volumes of data are generated, it can be difficult to keep track of all that data. Purview helps solve this problem by providing a contralized view of where our data is.

**What do you dislike about Microsoft Purview Records Management?**

One of the biggest limitations is that it does not support all the different types of data sources.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Due to the huge amount of data we generate, Purview helps in providing a centralized view of our data assets. This helps our teams colloborate together and makes it easier to share information.

  ### 23. Good Fairly Accurate Data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ammon W. | Aircraft Load Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Microsoft Purview Records Management?**

It is fairly easy to use and give you a way to use the data and integrate it into your business process.

**What do you dislike about Microsoft Purview Records Management?**

It can be price so if you are low on funds not a great option.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

We use it to pull records.

  ### 24. A powerful data management solution for Microsoft 365 data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

The integration with other Microsoft Purview solutions

**What do you dislike about Microsoft Purview Records Management?**

The license requirements, as E5 can be expensive for SMB organisations.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Microsoft Purview Records Management solves data classification through the use of labels, allowing for easier identification of sensitive label types through the use of Events.

  ### 25. Efficient tool for governance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Moullick M. | Co-Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

Automated workflows for record lifecycle management ensures consistency in how records are managed from creation to disposition.

Seamless integration with the Microsoft ecosystem.

**What do you dislike about Microsoft Purview Records Management?**

Pricing a concern for smaller organizations.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Ensuring adherence to regulatory compliance helping win the trust of clients.

  ### 26. Very user friendly & helps us stay organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa Y. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

How easy it is to use and keeps us all on the same page with consistent information

**What do you dislike about Microsoft Purview Records Management?**

Nothing, we enjoy it very much and don't see anything negative about it.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Keeps all of our records straight and well maintained

  ### 27. Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Royce  L. | Management ( Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Microsoft Purview Records Management?**

It helps to keep everying i need in one place and i can manage my task easily

**What do you dislike about Microsoft Purview Records Management?**

issues as yet/ customer support is a bit lacking

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Like i said i havent accounter any thing as yest beside

  ### 28. best data classification tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Utkarsh  S. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Microsoft Purview Records Management?**

I like it automatically labeling based on various classification such as location, content etc

**What do you dislike about Microsoft Purview Records Management?**

there is nothing which I dislike about Microsoft Purview Records Management

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Manage records efficiently and ensure compliance with all requirements

  ### 29. Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Microsoft Purview Records Management?**

This tool works great for managing our company's records and making them accessible to who needs them

**What do you dislike about Microsoft Purview Records Management?**

no issues, but not as easily accessible to everyone

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

this tool helps me and my fellow associates access the documents and records we need within the company so we are all on the same page about things and can access them wherever we are as long as we have the ability to

  ### 30. Works great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian F. | Program Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

The organization of the tool and it allows it to be easy to navigate.

**What do you dislike about Microsoft Purview Records Management?**

At times, hard to integate with other tools.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It helps us monitor our processes.

  ### 31. Not easy to set, but makes sense

**Rating:** 3.5/5.0 stars

**Reviewed by:** Patrik S. | Senior Service Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

Can check data in your blob storage. Still discovering new features

**What do you dislike about Microsoft Purview Records Management?**

Isn´t easy to set. Need someone with advanced experience

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Help to check data logs from various applications

  ### 32. A robust solution for managing information lifecycles and ensuring compliance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Microsoft Purview Records Management?**

I like the way Microsoft Purview Records Management makes it easy in keeping information organized with labelling. Also security and compliance are some other things I love when considering Microsoft Purview Records Management.

**What do you dislike about Microsoft Purview Records Management?**

Sometimes it might be difficult working with team members consistently while organizing the data with respect to labels, rules etc.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Microsoft Purview Records Management automates most of the tasks like retention and disposition. This allows some of our team members to focus on other responsibilities.

  ### 33. Word has made creating, editing and reviewing my records more effective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

the fact that it makes my job easier and gives me the ability to get things done faster and more efficiant.

**What do you dislike about Microsoft Purview Records Management?**

i dislike about Microsoft Purview Records managment is that not everyone has this downloaded :)

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It is helping me review my records and work on my cases more efficiant

  ### 34. Microsoft records management review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about Microsoft Purview Records Management?**

it provides a unified data governance solution to help manage and governance solution to help manage and govern your on-premises, saas data.

**What do you dislike about Microsoft Purview Records Management?**

I am not able to use it that frequently.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

It helps in maintaining records for the ease of use.

  ### 35. Lots of useful data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

The huge amount of datas available on one console

**What do you dislike about Microsoft Purview Records Management?**

The user interface is not very clear so it's a bit hard to find the data you want excepted if you already master the tool

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

GPDR compliance is easier

  ### 36. Microsoft Purview Records Management

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Microsoft Purview Records Management?**

Integration with Microsoft 365
Comprehensive Compliance and Governance
Advanced Data Classification
Security and Compliance
User-Friendly Interface

**What do you dislike about Microsoft Purview Records Management?**

Highly customized solutions that are not fully supported out-of-the-box.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Advanced Data Classification

  ### 37. Oragnize your records

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Microsoft Purview Records Management?**

manages information in a neat format, keeps records safe

**What do you dislike about Microsoft Purview Records Management?**

Can be intimidating the amount of data it has

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

having everything be in one place, easy to log

  ### 38. Works well and very user intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shazad K. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Microsoft Purview Records Management?**

Very simple and easy to use and included in your E5 plan, if not there is a 90 day trail where you can test the features.We use it to manage our legal obligations  for data retention(7 years)  and it works great.

**What do you dislike about Microsoft Purview Records Management?**

Whenever you create a Label it is not available right away. It can take up to 7 days for label to become usable. This made the testing phase of the product very frustrating.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

Data retention policies and audits. I can easily share and prove our retention policies when we are being audited. It makes the audit department much more efficient.

  ### 39. G2 My Understandings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nirban R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Microsoft Purview Records Management?**

It gives very honest opinion and the comparison of products side by side!

**What do you dislike about Microsoft Purview Records Management?**

Only dislike about this is not getting detailed information

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

I can easily compare other top listed products and it's saving my time and other efforts

  ### 40. So simple and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2022

**What do you like best about Microsoft Purview Records Management?**

The screen is very simple, which leads to operational efficiency and makes work go smoothly.

**What do you dislike about Microsoft Purview Records Management?**

It is very easy to use and I have no complaints. It is a good product.

**What problems is Microsoft Purview Records Management solving and how is that benefiting you?**

I think it has led to an improvement in the sense of speed with regard to operations that had been stagnant. It is contributing to the improvement of business efficiency.



- [View Microsoft Purview Records Management pricing details and edition comparison](https://www.g2.com/products/microsoft-purview-records-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+03%3A28%3A32+-0500&secure%5Bsession_id%5D=8cb4e4f0-cb5e-4e98-a42b-d19c0b03144d&secure%5Btoken%5D=819de52dedcf77ca0a77de2e866f70d6e4f4a7110884da7ae5741511d181655e&format=llm_user)


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