CDW Reviews

What i like about CDW is their online ordering process. It is very streamlined and easy to use. Ive order Adobe licenses, cisco hardware, microsoft books, and lots of computer peripherals. Our account rep is quick to help with any ordering questions.

We ordered some expensive core switches in the past and my account rep will always put a CDW engineer on the call to help with our questions.

I did have an account rep years ago that was taking way to long to help me with my requests. This has been rectified now.

Use the online ordering. Smooth

We use CDW to keep up to date with the latest Cisco access points, AP controllers and catalyst switches.

They have a lot of products available and it is easy to search for them on their website.

We were not receiving the best prices and it was not easy to get a hold of our rep at times. I have had better customer service experience with other vendors.

Please due your due diligence and verify the prices for their products compared to other vendors.

We used CDW for procurement of hardware and software licenses when I first came on board. We know request for quotes from at least three vendors before we purchase hardware or software.

Obtaining quotes is quick, prices will very often beat other vendors.

Not too easy to get quotes without direct interaction. Minor issue though

Go for it - especially for larger purchases, no reason not to get another quote!

Decreased prices for purchases, often less work purchasing as well. Saved time and money.

system operation is easy to use, products and services for business is easily available for use.

server is up an down and sometimes takes long time to get back on the production.

We primary use CDW as data warehouse distribution and not for problem solving.

Whenever I have had to contact CDW, they have been helpful. They answer quickly, and have yet to provide me with an unhelpful answer.

I really can't say anything bad about CDW. They have been excellent to work with and I would gladly recommend them to anyone who asked about a solution they offer.

I have used CDW to purchase numerous solutions in the past. I am currently building out a data center with things I have purchased from CDW.

I really like knowing that just about anything I could need can be purchased through them. Whether hardware software, or services they have a solution for just about any need. In addition even smaller customers are assigned a solution advisor (salesman!) who helps walk you through some of the process required in ordering through them as their catalog is huge and covers many different versions of the same product.

As mentioned above each customer has an advisor that helps them with their requests and needs. That advisor, one would think, would have at least a modicum of experience in many of the technologies CDW offers but I have found that more often than not I am the more experienced and I end up using the advisor more as an order taker vs, advisor.

If you are not 100% committed to always getting the lowest price and want a one stop shop for all your IT needs, this is the place.

As a school administrator, I do not have a lot of time to research which products would best meet my needs. After a brief conversation with a CDW sales representative, I had my questions answered!

The customer service was exceptional. The representative knew the information and was very helpful!

There was not much that I disliked. The phone prompts were easy to follow and I was answered quickly.

Their customer service was great!

My school worked with a CDW representative when we were in the process of purchasing Adobe software. The rep gave us detailed information on the software and how it could be used, the cost as well as giving us installation help.

Great customer service and support. Reasonable prices and quick turn around.

There wasn't anything that I disliked about CDW.

We received great support when trying to select a software to use for the school.

CDW is our hardware provider, awesome service, quick response

They are very quick in responding, gives resonable price for the hardware we need and timely delivery

Everything about CDW is great, I like everything about it.

Provide us with most of our hardware and software we purchase

Very competitive prices, great selection, quick shipping.

Despite the great selection, there are often items we have to go elsewhere to find.

Compare prices to others

They have a great search tool for anything and everything.

They can never beat Provantage.com on items that they both carry. My account rep told me that "the price you just told me is below our cost" and that "Provantage.com will be out of business soon since their prices are so low." That was over 2 years ago and they are still going strong... until CDW can beat their prices or until Provantage.com goes out of business, I'll be getting my gear from the cheaper of the two.

Look elsewhere for the lower price.

They are a complete, 1-stop shop for technology -- not just hardware, but also a diverse range of IT solutions and services, including but not limited to professional services, leasing, telcom, managed services, networking, mobility, security, etc., etc. They also have industry-specific solutions catalogs (i.e., in healthcare they have a healthcare catalog

May not be the best price (you may be better price-shopping on amazon), but the service makes up for it

CDW ranks #31 on the largest private companies in the US. They have grown dramatically by being one of the top, specialized technology vendors -- it's a great one-stop shop for businesses, esp small medium growing businesses

CDW has always had everything we needed, either for our own use or to fulfill a contract. There were a few exceptions but in those instances they still managed to meet our deadline and deliver all products.

Volume pricing was hard to secure and overall prices may be higher (I would counter that statement by saying we never received any broken or opened products from there. Several other distributors had those problems)

If price isn't your absolute concern and you want reliable delivery and stock levels, CDW is the perfect option.

Great company to work with when ordering hardware, etc. Customer service is the best .. I used them quite a while ago and never had an issue. Returns were a piece of cake.

Like everyone else mentions, with the likes of Amazon, Newegg, etc., their prices are a little high.

They are definitely one of websites I search when looking to purchase something for work .. their customer service has to be the best around .. don't overlook them.

I have always liked working with CDW they are always nice and helpful on warranty issues. They have overnighted a computer that has died so we could swap it our the next day at no extra charge. You do have to watch the prices because some times they can be higher.

Prices can be high sometimes.

Give them a call and try them out.