8.8
Ease of Use
Cisco Data Center Resellers Average: 8.9
CDW Reviews
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Write a Reviewrenford r
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
networking hardware, support, and license, Microsoft, Adobe, Dell, WatchGuard, Ruckus and all our software licenses are dealt with CDW Review collected by and hosted on G2.com.
What do you like best?
CDW is great to deal with a wide variety of software/hardware licenses in the market. they sell products of all major software and hardware products in the world. Review collected by and hosted on G2.com.
David B. M
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Jason R
Network Engineer Lead
Transportation/Trucking/Railroad
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Joe N
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
I utilize CDW for my small office printer purchases. We prefer Xerox because we've had much better luck with warranty claims through them vs Dell--and CDW is closely partnered with Xerox and fulfills e-concierge orders. Review collected by and hosted on G2.com.
What do you like best?
Shipping is fast and my sales rep is both knowledgable and courteous. The prices are reasonable, inventory (on current items) is usually good. CDW provides good support for hardware purchased through them and if they don't have the product I need, they often have something similar enough that I can make it work. Review collected by and hosted on G2.com.
Karim K
IT ADMIN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
CDW helped with our Chromebook project. They proved a very helpful and patient sales representative who was able to answer all of my questions. All in all, they helped us save thousands of dollars while still providing good quality products. We were upgrading some of the hardware in our building and did not have a very large budget so CDW came in habdy! Review collected by and hosted on G2.com.
What do you like best?
The represeantavtes who work for CDW provide a very good expirence. They are very patient and knowledgeable about products and services. My project with them was compleated in less than a month duw to how fast the representative was in getting me the best deal and shipping the products out. Review collected by and hosted on G2.com.
Tim L
IT Technologist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
What i like about CDW is their online ordering process. It is very streamlined and easy to use. Ive order Adobe licenses, cisco hardware, microsoft books, and lots of computer peripherals. Our account rep is quick to help with any ordering questions. Review collected by and hosted on G2.com.
What do you like best?
We ordered some expensive core switches in the past and my account rep will always put a CDW engineer on the call to help with our questions. Review collected by and hosted on G2.com.
PE
Project Team Member in Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
My school worked with a CDW representative when we were in the process of purchasing Adobe software. The rep gave us detailed information on the software and how it could be used, the cost as well as giving us installation help. Review collected by and hosted on G2.com.
What do you like best?
Great customer service and support. Reasonable prices and quick turn around. Review collected by and hosted on G2.com.
GE
G2 User in Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
As a school administrator, I do not have a lot of time to research which products would best meet my needs. After a brief conversation with a CDW sales representative, I had my questions answered! Review collected by and hosted on G2.com.
What do you like best?
The customer service was exceptional. The representative knew the information and was very helpful! Review collected by and hosted on G2.com.
GI
G2 User in Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:
CDW is our hardware provider, awesome service, quick response Review collected by and hosted on G2.com.
What do you like best?
They are very quick in responding, gives resonable price for the hardware we need and timely delivery Review collected by and hosted on G2.com.
GH
G2 User in Hospitality
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Kevin L
Manager
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
system operation is easy to use, products and services for business is easily available for use. Review collected by and hosted on G2.com.
What do you dislike?
server is up an down and sometimes takes long time to get back on the production. Review collected by and hosted on G2.com.
Chris P
Senior Web Developer
Marketing and Advertising
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Tom P
Remote Facilities Systems Support Analyst
Food Production
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
They have a lot of products available and it is easy to search for them on their website. Review collected by and hosted on G2.com.
What do you dislike?
We were not receiving the best prices and it was not easy to get a hold of our rep at times. I have had better customer service experience with other vendors. Review collected by and hosted on G2.com.
Zachary R
Software Developer and Application Consultant
Management Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
Whenever I have had to contact CDW, they have been helpful. They answer quickly, and have yet to provide me with an unhelpful answer. Review collected by and hosted on G2.com.
What do you dislike?
I really can't say anything bad about CDW. They have been excellent to work with and I would gladly recommend them to anyone who asked about a solution they offer. Review collected by and hosted on G2.com.
Jeff R
IT Manager
Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
I really like knowing that just about anything I could need can be purchased through them. Whether hardware software, or services they have a solution for just about any need. In addition even smaller customers are assigned a solution advisor (salesman!) who helps walk you through some of the process required in ordering through them as their catalog is huge and covers many different versions of the same product. Review collected by and hosted on G2.com.
What do you dislike?
As mentioned above each customer has an advisor that helps them with their requests and needs. That advisor, one would think, would have at least a modicum of experience in many of the technologies CDW offers but I have found that more often than not I am the more experienced and I end up using the advisor more as an order taker vs, advisor. Review collected by and hosted on G2.com.
Eric M
Sr. Systems Administrator
Mining & Metals
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
They have a great search tool for anything and everything. Review collected by and hosted on G2.com.
What do you dislike?
They can never beat Provantage.com on items that they both carry. My account rep told me that "the price you just told me is below our cost" and that "Provantage.com will be out of business soon since their prices are so low." That was over 2 years ago and they are still going strong... until CDW can beat their prices or until Provantage.com goes out of business, I'll be getting my gear from the cheaper of the two. Review collected by and hosted on G2.com.
Eugene C
Partner
Venture Capital & Private Equity
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
They are a complete, 1-stop shop for technology -- not just hardware, but also a diverse range of IT solutions and services, including but not limited to professional services, leasing, telcom, managed services, networking, mobility, security, etc., etc. They also have industry-specific solutions catalogs (i.e., in healthcare they have a healthcare catalog Review collected by and hosted on G2.com.
What do you dislike?
May not be the best price (you may be better price-shopping on amazon), but the service makes up for it Review collected by and hosted on G2.com.
Jakub A
Founder
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?
CDW has always had everything we needed, either for our own use or to fulfill a contract. There were a few exceptions but in those instances they still managed to meet our deadline and deliver all products. Review collected by and hosted on G2.com.
What do you dislike?
Volume pricing was hard to secure and overall prices may be higher (I would counter that statement by saying we never received any broken or opened products from there. Several other distributors had those problems) Review collected by and hosted on G2.com.
Peter B
Sr. Implementation Consultant
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?
Great company to work with when ordering hardware, etc. Customer service is the best .. I used them quite a while ago and never had an issue. Returns were a piece of cake. Review collected by and hosted on G2.com.
What do you dislike?
Like everyone else mentions, with the likes of Amazon, Newegg, etc., their prices are a little high. Review collected by and hosted on G2.com.
Jason H
Manager Salesforce.com Development
Financial Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?
I have always liked working with CDW they are always nice and helpful on warranty issues. They have overnighted a computer that has died so we could swap it our the next day at no extra charge. You do have to watch the prices because some times they can be higher. Review collected by and hosted on G2.com.
What do you dislike?
Prices can be high sometimes. Review collected by and hosted on G2.com.
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