As reported in 28 CDR Call Reporting for Cisco reviews. Deploys an agent directly to the employee endpoint and measure real-time end-user experience from that vantage point.
Feedback
As reported in 24 CDR Call Reporting for Cisco reviews. Allows for the collection of feedback (e.g. push notifications and surveys) to collect feedback from employees.
Management (5)
Digital Experience Score
Based on 25 CDR Call Reporting for Cisco reviews. Measure, manage and act on the key drivers of your digital employee experience,
Alerts
As reported in 26 CDR Call Reporting for Cisco reviews. Alert on easily configurable events over email to multiple parties.
Budget Analysis
Provides information related to unnecessary spending and unused resources relating to employee technologies. This feature was mentioned in 23 CDR Call Reporting for Cisco reviews.
Remediation
Provides prebuilt scripts and configurable solutions which allow IT to
remediate issues. This feature was mentioned in 22 CDR Call Reporting for Cisco reviews.
Optimization
Gives clear guidance on what issues to prioritize, based on experience impact. This feature was mentioned in 22 CDR Call Reporting for Cisco reviews.
Performance (5)
Troubleshooting
Based on 24 CDR Call Reporting for Cisco reviews. Enables troubleshooting across devices, applications, virtualization,
and networks, to identify the likely root causes of issues.
Uptime Monitoring
As reported in 24 CDR Call Reporting for Cisco reviews. Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
Performance Monitoring
As reported in 24 CDR Call Reporting for Cisco reviews. Provides tools to track and measure application or website performance.
Issue Tracking
As reported in 22 CDR Call Reporting for Cisco reviews. Track problems and manage resolutions related to end-user experience issues.
Resource Monitoring
Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. This feature was mentioned in 23 CDR Call Reporting for Cisco reviews.
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