CDR Call Reporting for Cisco Features

Deploys an agent directly to the employee endpoint and measure real-time end-user experience from that vantage point. 27 reviewers of CDR Call Reporting for Cisco have provided feedback on this feature.

Allows for the collection of feedback (e.g. push notifications and surveys) to collect feedback from employees. This feature was mentioned in 24 CDR Call Reporting for Cisco reviews.

Measure, manage and act on the key drivers of your digital employee experience, This feature was mentioned in 25 CDR Call Reporting for Cisco reviews.

As reported in 26 CDR Call Reporting for Cisco reviews. Alert on easily configurable events over email to multiple parties.

As reported in 23 CDR Call Reporting for Cisco reviews. Provides information related to unnecessary spending and unused resources relating to employee technologies.

Based on 22 CDR Call Reporting for Cisco reviews. Provides prebuilt scripts and configurable solutions which allow IT to remediate issues.

Gives clear guidance on what issues to prioritize, based on experience impact. 22 reviewers of CDR Call Reporting for Cisco have provided feedback on this feature.

Based on 23 CDR Call Reporting for Cisco reviews. Enables troubleshooting across devices, applications, virtualization, and networks, to identify the likely root causes of issues.

As reported in 23 CDR Call Reporting for Cisco reviews. Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.

As reported in 23 CDR Call Reporting for Cisco reviews. Provides tools to track and measure application or website performance.

As reported in 22 CDR Call Reporting for Cisco reviews. Track problems and manage resolutions related to end-user experience issues.

Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. This feature was mentioned in 22 CDR Call Reporting for Cisco reviews.