CaterTrax Reviews & Product Details

It can be accessed from anywhere by all users. Review collected by and hosted on G2.com.

System updates will take the entire platform offline and there’s no way to access anything. Review collected by and hosted on G2.com.

We like the reporting feature. It allows us to plan ahead in organising what stock were low on and need more of. Review collected by and hosted on G2.com.

Some more flexibility when generating reports. We had to get assistance a few times from the support team. Review collected by and hosted on G2.com.

I loved the fact that our clients could go online and browse easily our online menu. It helped when they needed help steering their menu towards something more concrete. Review collected by and hosted on G2.com.

The struggle I had was that it felt out dated. It would be slow, or didn’t give me some options I would have really appreciated, such as more customization for the clients. Review collected by and hosted on G2.com.

I love how fast and user friendly Catertrax is. Review collected by and hosted on G2.com.

I would not change anything at all at this time. Review collected by and hosted on G2.com.

I enjoy how you can see upcoming orders and are able to duplicate an order to order the same exact thing again. Saves a lot of time for repeat orders. Review collected by and hosted on G2.com.

I dislike navigating through all the different tabs of what is offered. It’s a rat race to figure out what’s where and how to get to what you know is offered. Review collected by and hosted on G2.com.

Catertrax is so easy for myself and my clients to use. I love that my clients can place their order without my handholding. Very easy to learn. Review collected by and hosted on G2.com.

That I have to ask for support when I want to add an admin user or change a password Review collected by and hosted on G2.com.

It's the most comfortable catering software that I have used. I love that different menus can be printed depending on who I need to provide it for: kitchen, customers, or waitstaff. Review collected by and hosted on G2.com.

If changes are made by one manager, I think there has to be a text message going to other managers about it. Review collected by and hosted on G2.com.

The ease of use. Do not need much training. Review collected by and hosted on G2.com.

Clients are able to go in and change their own contract. We sometimes missed important changes. Review collected by and hosted on G2.com.

When I have changes that need to be made they are typically made the same day and are done accurately. I've had the opportunity to work with CaterTrax staff pretty extensively between the two units I've worked for and have been happy with the outcomes. The site is very user friendly. Review collected by and hosted on G2.com.

I would love to be able to see the title of the order when reviewing past orders. When you can't see the title of the event and don't know for sure what the date or amount are, you really have to do a lot of looking and opening orders to find the one you want. Review collected by and hosted on G2.com.

It is easy to work within the program. It's user friendly for people who are used to doing online ordering. When I place a ticket for new requests to be added to my menu, it is often done same day. Review collected by and hosted on G2.com.

I don't have any real negatives. It would be nice if I could do some things for myself, instead of having to place a ticket. For example, change item prices, but tickets are resolved quickly. Review collected by and hosted on G2.com.