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CaterTrax

By CaterTrax

4.5 out of 5 stars

How would you rate your experience with CaterTrax?

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CaterTrax Reviews & Product Details

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CaterTrax Reviews (18)

Reviews

CaterTrax Reviews (18)

4.5
18 reviews

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Felicia R.
FR
Director Of Operations
Food & Beverages
Mid-Market (51-1000 emp.)
"Catertrax, far from perfect, but best yet."
What do you like best about CaterTrax?

It can be accessed from anywhere by all users. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

System updates will take the entire platform offline and there’s no way to access anything. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Mid-Market (51-1000 emp.)
"CaterTrax"
What do you like best about CaterTrax?

We like the reporting feature. It allows us to plan ahead in organising what stock were low on and need more of. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

Some more flexibility when generating reports. We had to get assistance a few times from the support team. Review collected by and hosted on G2.com.

Shelby B.
SB
Catering Coordinator
Events Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Start, Needs Some Updates"
What do you like best about CaterTrax?

I loved the fact that our clients could go online and browse easily our online menu. It helped when they needed help steering their menu towards something more concrete. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

The struggle I had was that it felt out dated. It would be slow, or didn’t give me some options I would have really appreciated, such as more customization for the clients. Review collected by and hosted on G2.com.

PH
District Executive Chef
Mid-Market (51-1000 emp.)
"philip H"
What do you like best about CaterTrax?

I love how fast and user friendly Catertrax is. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

I would not change anything at all at this time. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"From Nothing to This: Big Inprovement"
What do you like best about CaterTrax?

I enjoy how you can see upcoming orders and are able to duplicate an order to order the same exact thing again. Saves a lot of time for repeat orders. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

I dislike navigating through all the different tabs of what if offered. It’s a rat race to figure out what’s where and how to get to what you know is offered. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Easy To Use"
What do you like best about CaterTrax?

Catertrax is so easy for myself and my clients to use. I love that my clients can place their order without my handholding. Very easy to learn. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

That I have to ask for support when I want to add an admin user or change a password Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"Catertax is great"
What do you like best about CaterTrax?

Its the most comfortable catering software that i have used. I love that different menus can be printed depanding who i need to provide it for: kitchen, customers or waitstaff. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

If changes are made by one manager, i think there has to be a text massage going to other managers about it. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Catertrax easy to use"
What do you like best about CaterTrax?

The ease of use. Do not need much training. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

Clients are able to go in and change their own contract. We sometimes missed important changes. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Enterprise (> 1000 emp.)
"I've always had a knowledgeable person to help when I've had questions and when changes need made."
What do you like best about CaterTrax?

When I have changes that need to be made they are typically made the same day and are done accurately. I've had the opportunity to work with CaterTrax staff pretty extensively between the two units I've worked for and have been happy with the outcomes. The site is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

I would love to be able to see the title of the order when reviewing past orders. When you can't see the title of the event and don't know for sure what the date or amount are, you really have to do a lot of looking and opening orders to find the one you want. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Fast and friendly service. "
What do you like best about CaterTrax?

It is easy to work within the program. It's user friendly for people who are used to doing online ordering. When I place a ticket for new requests to be added to my menu, it is often done same day. Review collected by and hosted on G2.com.

What do you dislike about CaterTrax?

I don't have any real negatives. It would be nice if I could do some things for myself, instand of having to place a ticket. For example, change item prices, but tickets are resolved quickly. Review collected by and hosted on G2.com.

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