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Spoonfed Reviews & Product Details

Innovative, Intuitive, Indispensable… Spoonfed ‘s intuitive, cloud-based, food order management solution for meetings, conferences and events is now the preferred catering software solution for the largest global, regional food service management operators as well as independent caterers and QSRs. Highly adaptable to multi-location, commissary based and multi-vendor market business use-cases, Spoonfed’s B2B catering software platform continues to be deployed across all sectors in the hospitality industry. Catering teams turn to Spoonfed to help maximise efficiencies and capitalise on incremental business catering revenue opportunities - by automating processes and the transfer of information, you'll exceed customers' expectations and have more time to grow your business. Modules cover customer online ordering, back office order management, production lists, delivery planning, invoicing, menu creation, reporting - end to end!! Spoonfed is part of 365 Retail Markets Inc., global leaders in unattended retail for the food service sector. The multiple solutions now in the portfolio offer significant efficiencies of operation in the technology focused workplace environment.

Seller

Aptus Systems

Languages Supported

English, French, Dutch

Product Description

Spoonfed is an online catering software that allows you to generate profit by managing time, workflow, and cost.

Overview by

Murray McNicol (CEO Spoonfed)

Pricing

Pricing provided by Spoonfed.

Packages for FSM companies, Retail and Restaurant chains/franchises, Independents and Social Enterprise caterers

Monthly hosting fee + Transaction charge per order

Unlimited Users, option to operate from multiple sites

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Top-Rated Alternatives

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Spoonfed Media

Clear and confident online ordering experience for customers. Full white labelled with optional brochure page landing page for excellent customer engagement.

Spoonfed back office with a range of key modules to manage and process every aspect of each order. Including digital calendar, range of productions sheets, menu management with full access and unlimited edits etc etc

Spoonfed Reviews (11)

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Merle T.

Small-Business (50 or fewer emp.)

11/25/2020

"Great Customer service and operating platform"

4/5

What do you like best about Spoonfed?

Customer service is fantastic and helpful Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

Would love if they had an order by zip code option Review collected by and hosted on G2.com.

Nordine E.

Managing director

Food & Beverages

Small-Business (50 or fewer emp.)

11/22/2018

"Great tool to improve business efficiency"

4.5/5

What do you like best about Spoonfed?

Spoonfed allows you to create a wide range of production sheets and reports, that makes your life easier when it comes to kitchen production.

The customer service is very quick to answer to all your queries. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

The client interface can be improved now, to be more friendly and with a better design.

Would be also good to think about a Spoonfed app, since our clients want now to order with their smartphones. Review collected by and hosted on G2.com.

Michael F.

Hospitality Professional

Restaurants

Small-Business (50 or fewer emp.)

2/5/2019

"Spoonfed review"

3.5/5

What do you like best about Spoonfed?

The customer service this group provides Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

There doesn’t appear to be a sense of urgency with staff. Review collected by and hosted on G2.com.

Verified User in Textiles

Enterprise (> 1000 emp.)

2/24/2019

"Easy way to order for your clients"

3.5/5

What do you like best about Spoonfed?

Allows your clients to order what they want without having to go through your employees. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

There's nothing specific that I can think of. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

2/26/2019

"Awesome software to keep business organized"

5/5

What do you like best about Spoonfed?

Great tool for placing orders in a uniform way and keeping future orders organized. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

The user interface and overall design could be updated to improve its ease of use and navigating. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

2/18/2019

"Spoonfed allows risks to be minimal when ordering"

3.5/5

What do you like best about Spoonfed?

That the clients have full control over orders. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

I have not have any issues thus far utilizing spoonfed in my office. Review collected by and hosted on G2.com.

Mark H.

Mobilisation Director

Food & Beverages

Enterprise (> 1000 emp.)

11/1/2018

"Spoonfed Review"

4.5/5

What do you like best about Spoonfed?

Simple to use, simple to move around the site, simple portal with great data. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

looking forward to the updates on allowing bespoke client requirements Review collected by and hosted on G2.com.

Martyn C.

Company Director

Hospitality

Small-Business (50 or fewer emp.)

12/21/2017

"Great customer service and overal product "

5/5

What do you like best about Spoonfed?

Great product and customer service. The system allows my customers to order online and track orders. Easy to use Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

Streamline the reports To make it easier to process. The ability to integrate all orders into google calanders would make it much easier to manage day to day running Review collected by and hosted on G2.com.

Clare T.

Partner

Hospitality

Small-Business (50 or fewer emp.)

8/14/2017

"Great Software for the catering business"

5/5

What do you like best about Spoonfed?

It's easy to use, the team are very responsive and helpful, It helps us organise our business and clients love being able to book online. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

No Dislikes as anything that comes up that I'd like adding seems to be in the pipeline and does get added so All In All nothing I dislike. Review collected by and hosted on G2.com.

Jamie B.

Business Development Manager

Food & Beverages

Mid-Market (51-1000 emp.)

9/4/2017

"Great software, making business possible. "

5/5

What do you like best about Spoonfed?

User-friendly interface for both back end and front end making the managing of our catering services easy and appealing. Review collected by and hosted on G2.com.

What do you dislike about Spoonfed?

Could use more analytics tracking of customer journey into and out of the API. Review collected by and hosted on G2.com.