# Spoonfed Reviews **Vendor:** Aptus Systems **Category:** [Catering Software](https://www.g2.com/categories/catering) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About Spoonfed Innovative, Intuitive, Indispensable… Spoonfed ‘s intuitive, cloud-based, food order management solution for meetings, conferences and events is now the preferred catering software solution for the largest global, regional food service management operators as well as independent caterers and QSRs. Highly adaptable to multi-location, commissary based and multi-vendor market business use-cases, Spoonfed’s B2B catering software platform continues to be deployed across all sectors in the hospitality industry. Catering teams turn to Spoonfed to help maximise efficiencies and capitalise on incremental business catering revenue opportunities - by automating processes and the transfer of information, you'll exceed customers' expectations and have more time to grow your business. Modules cover customer online ordering, back office order management, production lists, delivery planning, invoicing, menu creation, reporting - end to end!! Spoonfed is part of 365 Retail Markets Inc., global leaders in unattended retail for the food service sector. The multiple solutions now in the portfolio offer significant efficiencies of operation in the technology focused workplace environment. ## Spoonfed Reviews ### 1. Great Customer service and operating platform **Rating:** 4.0/5.0 stars **Reviewed by:** Merle T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Spoonfed?** Customer service is fantastic and helpful **What do you dislike about Spoonfed?** Would love if they had an order by zip code option **What problems is Spoonfed solving and how is that benefiting you?** We have added online ordering and are hoping to realize more sales ### 2. Great tool to improve business efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Nordine E. | Managing director, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2018 **What do you like best about Spoonfed?** Spoonfed allows you to create a wide range of production sheets and reports, that makes your life easier when it comes to kitchen production. The customer service is very quick to answer to all your queries. **What do you dislike about Spoonfed?** The client interface can be improved now, to be more friendly and with a better design. Would be also good to think about a Spoonfed app, since our clients want now to order with their smartphones. **What problems is Spoonfed solving and how is that benefiting you?** Spoonfed reduces your risk of making mistakes since orders are booked directly by the clients online, so there is no need to enter orders manually anymore. ### 3. Spoonfed review **Rating:** 3.5/5.0 stars **Reviewed by:** Michael F. | Hospitality Professional, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Spoonfed?** The customer service this group provides **What do you dislike about Spoonfed?** There doesn’t appear to be a sense of urgency with staff. **What problems is Spoonfed solving and how is that benefiting you?** Spoonfed allows for me to focus more on other aspects of my events. I know I can trust them to get their part done. ### 4. Easy way to order for your clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2019 **What do you like best about Spoonfed?** Allows your clients to order what they want without having to go through your employees. **What do you dislike about Spoonfed?** There's nothing specific that I can think of. **What problems is Spoonfed solving and how is that benefiting you?** Eliminating mistakes in ordering by allowing customers to order for themselves ### 5. Awesome software to keep business organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2019 **What do you like best about Spoonfed?** Great tool for placing orders in a uniform way and keeping future orders organized. **What do you dislike about Spoonfed?** The user interface and overall design could be updated to improve its ease of use and navigating. **What problems is Spoonfed solving and how is that benefiting you?** None ### 6. Spoonfed allows risks to be minimal when ordering **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2019 **What do you like best about Spoonfed?** That the clients have full control over orders. **What do you dislike about Spoonfed?** I have not have any issues thus far utilizing spoonfed in my office. **What problems is Spoonfed solving and how is that benefiting you?** The issues of miscommunication between caterer and client ### 7. Spoonfed Review **Rating:** 4.5/5.0 stars **Reviewed by:** Mark H. | Mobilisation Director, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2018 **What do you like best about Spoonfed?** Simple to use, simple to move around the site, simple portal with great data. **What do you dislike about Spoonfed?** looking forward to the updates on allowing bespoke client requirements **What problems is Spoonfed solving and how is that benefiting you?** reduction in management reporting time. ### 8. Great customer service and overal product **Rating:** 5.0/5.0 stars **Reviewed by:** Martyn C. | Company Director, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Spoonfed?** Great product and customer service. The system allows my customers to order online and track orders. Easy to use **What do you dislike about Spoonfed?** Streamline the reports To make it easier to process. The ability to integrate all orders into google calanders would make it much easier to manage day to day running **Recommendations to others considering Spoonfed:** Make full use of the features **What problems is Spoonfed solving and how is that benefiting you?** Easy corporate bookings ### 9. Great Software for the catering business **Rating:** 5.0/5.0 stars **Reviewed by:** Clare T. | Partner, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2017 **What do you like best about Spoonfed?** It's easy to use, the team are very responsive and helpful, It helps us organise our business and clients love being able to book online. **What do you dislike about Spoonfed?** No Dislikes as anything that comes up that I'd like adding seems to be in the pipeline and does get added so All In All nothing I dislike. **Recommendations to others considering Spoonfed:** well worth taking on. **What problems is Spoonfed solving and how is that benefiting you?** Organising the whole process from taking the enquiry to delivering the food. it's very easy for all departments and has made a big difference. ### 10. Great software, making business possible. **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie B. | Business Development Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2017 **What do you like best about Spoonfed?** User-friendly interface for both back end and front end making the managing of our catering services easy and appealing. **What do you dislike about Spoonfed?** Could use more analytics tracking of customer journey into and out of the API. **What problems is Spoonfed solving and how is that benefiting you?** We have streamlined our ordering process for our customers making it easy to receive orders easily and store data in a centralised user-friendly way. ### 11. Great food delivery software solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about Spoonfed?** A good range of reporting options. Great day-to-day organisation of orders from point of order through delivery and invoicing. **What do you dislike about Spoonfed?** A shared platform, so not everything can be perfectly tailor made but they have been very flexible and accommodating with our requests **What problems is Spoonfed solving and how is that benefiting you?** There is less human error now as the software has taken over processes that were previously done manually. ## Spoonfed Discussions - [What is Spoonfed used for?](https://www.g2.com/discussions/what-is-spoonfed-used-for) - [View Spoonfed pricing details and edition comparison](https://www.g2.com/products/spoonfed/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+04%3A11%3A39+-0500&secure%5Bsession_id%5D=7a060d2d-2d49-4f42-86e7-171c0ef319da&secure%5Btoken%5D=84a730585eec902f9ac0d891c341e848c567f12e4ea22dba88ca368f01ebf365&format=llm_user) ## Top Spoonfed Alternatives - [CaterTrax](https://www.g2.com/products/catertrax/reviews) - 4.5/5.0 (17 reviews) - [caterease](https://www.g2.com/products/caterease/reviews) - 3.5/5.0 (42 reviews) - [FoodStorm](https://www.g2.com/products/foodstorm/reviews) - 4.5/5.0 (30 reviews)