Spoonfed Reviews & Product Details

Spoonfed Overview

What is Spoonfed?

Spoonfed is catering software designed to make your drop-off catering business work better, increasing profits while making your life easier. By automating processes and the transfer of information, you'll exceed customers' expectations and have more time to grow your business. With modules covering customer online ordering, back office order management, production lists, delivery planning, invoicing, menu creation, reporting and e-marketing, Spoonfed makes drop-off catering simple and efficient.

Spoonfed Details
Website
Languages Supported
English, French, Dutch
Product Description

Spoonfed is an online catering software that allows you to generate profit by managing time, workflow, and cost.


Seller Details
Seller
Aptus Systems
Company Website
Year Founded
2012
HQ Location
Edinburgh, Scotland
Twitter
@getspoonfed
665 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®

Overview Provided by:
CEO Spoonfed
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Spoonfed Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Customer service is fantastic and helpful Review collected by and hosted on G2.com.

What do you dislike?

Would love if they had an order by zip code option Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have added online ordering and are hoping to realize more sales Review collected by and hosted on G2.com.

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Managing director
Food & Beverages
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Spoonfed allows you to create a wide range of production sheets and reports, that makes your life easier when it comes to kitchen production.

The customer service is very quick to answer to all your queries. Review collected by and hosted on G2.com.

What do you dislike?

The client interface can be improved now, to be more friendly and with a better design.

Would be also good to think about a Spoonfed app, since our clients want now to order with their smartphones. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Spoonfed reduces your risk of making mistakes since orders are booked directly by the clients online, so there is no need to enter orders manually anymore. Review collected by and hosted on G2.com.

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Hospitality Professional
Restaurants
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The customer service this group provides Review collected by and hosted on G2.com.

What do you dislike?

There doesn’t appear to be a sense of urgency with staff. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Spoonfed allows for me to focus more on other aspects of my events. I know I can trust them to get their part done. Review collected by and hosted on G2.com.

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UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Allows your clients to order what they want without having to go through your employees. Review collected by and hosted on G2.com.

What do you dislike?

There's nothing specific that I can think of. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Eliminating mistakes in ordering by allowing customers to order for themselves Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Great tool for placing orders in a uniform way and keeping future orders organized. Review collected by and hosted on G2.com.

What do you dislike?

The user interface and overall design could be updated to improve its ease of use and navigating. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None Review collected by and hosted on G2.com.

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UB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

That the clients have full control over orders. Review collected by and hosted on G2.com.

What do you dislike?

I have not have any issues thus far utilizing spoonfed in my office. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The issues of miscommunication between caterer and client Review collected by and hosted on G2.com.

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Mobilisation Director
Food & Beverages
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Simple to use, simple to move around the site, simple portal with great data. Review collected by and hosted on G2.com.

What do you dislike?

looking forward to the updates on allowing bespoke client requirements Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

reduction in management reporting time. Review collected by and hosted on G2.com.

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Company Director
Hospitality
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great product and customer service. The system allows my customers to order online and track orders. Easy to use Review collected by and hosted on G2.com.

What do you dislike?

Streamline the reports To make it easier to process. The ability to integrate all orders into google calanders would make it much easier to manage day to day running Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make full use of the features Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy corporate bookings Review collected by and hosted on G2.com.

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Partner
Hospitality
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It's easy to use, the team are very responsive and helpful, It helps us organise our business and clients love being able to book online. Review collected by and hosted on G2.com.

What do you dislike?

No Dislikes as anything that comes up that I'd like adding seems to be in the pipeline and does get added so All In All nothing I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

well worth taking on. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Organising the whole process from taking the enquiry to delivering the food. it's very easy for all departments and has made a big difference. Review collected by and hosted on G2.com.

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Business Development Manager
Food & Beverages
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

User-friendly interface for both back end and front end making the managing of our catering services easy and appealing. Review collected by and hosted on G2.com.

What do you dislike?

Could use more analytics tracking of customer journey into and out of the API. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have streamlined our ordering process for our customers making it easy to receive orders easily and store data in a centralised user-friendly way. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

A good range of reporting options. Great day-to-day organisation of orders from point of order through delivery and invoicing. Review collected by and hosted on G2.com.

What do you dislike?

A shared platform, so not everything can be perfectly tailor made but they have been very flexible and accommodating with our requests Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

There is less human error now as the software has taken over processes that were previously done manually. Review collected by and hosted on G2.com.

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