CaterTrax Reviews & Product Details

I loved the organization of the program and the way it showed you which days there are events and how many there were. Review collected by and hosted on G2.com.

I didn’t like the format it made you copy paste the information into. We had Proposals typed out in Microsoft Word and to get them into the system we had to copy paste them and when we did that it was all over the place and would not stay organized. Review collected by and hosted on G2.com.

I love that it is an entire stand alone system. Order, track and pay all without leaving the site. Store customer credit card info to speed payments. Review collected by and hosted on G2.com.

What I do not like about CaterTrax is that the deleted or canceled events do not disappear from the calendar. I would prefer that they are gone from the view, even if they are still in the system. Review collected by and hosted on G2.com.

Before CaterTrax, we were spending hours inputting our catering orders into excel. I used CaterTrax at a previous job presented the benefits of using this program to my boss. He was on board, but our corporate office wanted us to use Caterease. I put together another presentation comparing the two programs and and after a long discussion, we were able to get CaterTrax. I saw the light at the end of the tunnel! This was the best thing we brought to our department and clients. Review collected by and hosted on G2.com.

There is not much that I dislike about CaterTrax. Review collected by and hosted on G2.com.

The ease to use the system is great, it helps keep myself and our kitchen organized on busy days. Review collected by and hosted on G2.com.

Catertrax needs to develop an app, I think it would not only make it easier to keep track of events when on the move but also help increase sales. Review collected by and hosted on G2.com.

The program is easy to use and service requests are handled quickly. Review collected by and hosted on G2.com.

The shopping cart feature for me is a hassle. I know others like it but I like to see my order as I place it. I do not like having to review in a cart. Review collected by and hosted on G2.com.

This software is easy for any employee to use and they do - so less work for us. Also like how every interaction with it is recorded. Review collected by and hosted on G2.com.

When accessing as administrator, it takes several repetitive clicks to make reservations and check on availability. Review collected by and hosted on G2.com.

Always changing and adapting to the growing needs of our clients. Review collected by and hosted on G2.com.

Sometimes limiting to the needs but it is growing pains and they make great strides in improvements. Review collected by and hosted on G2.com.

In general it is user friendly, but I am able to navigate computers fairly well. Most people find the system difficult. Review collected by and hosted on G2.com.

Overall, there is much to be desired. If you do not know how to access back end it makes edits very difficult. The folks who work customer service seem to be missing knowledge and training. When I need to make changes through their representatives, it is often done incorrectly or my requests leave the representatives confused no matter how detailed I make my requests. Review collected by and hosted on G2.com.