CareCloud Concierge Reviews & Product Details

CareCloud Concierge Overview

What is CareCloud Concierge?

CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.

CareCloud Concierge Details
Product Description

CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.


Seller Details
Seller
CareCloud
Company Website
Year Founded
2009
HQ Location
Miami, FL
Twitter
@CareCloud
6,748 Twitter followers
LinkedIn® Page
www.linkedin.com
194 employees on LinkedIn®

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CareCloud Concierge Reviews

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UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like having all files under one program. This also allow us to be able to scan documents in and we have all the information needed under one thing. Review collected by and hosted on G2.com.

What do you dislike?

I dislike how slow it can be! I have spend over 15 minutes waiting for it to load. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Billing and documentation of patients. Having everything under ONE program simplifies it all! Review collected by and hosted on G2.com.

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Site Lead
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

it looks nice, streamlined, easy to use, intuitive and clear for users. cloud storage is a nice feature. ticket support has been quick. Review collected by and hosted on G2.com.

What do you dislike?

from the other reviews, it would be nice to chart on an ipad. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

overall synchronization between the whole office is a great thing with clnic staff busy. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Everything is in one cloud-based system, so no need for a file server or backups. The user interface is extremely easy to use and navigate. Training materials are helpful and teach things well. The system is regularly being improved and updated. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes, support tickets can take a while to be resolved, but this has only seemed to be an issue when it's something very strange that no one has encountered before. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to access all patient records at any time. Having our front office and back office documentation in one system is amazing. The reports app within CareCloud is amazing - you can run reports on just about anything. Review collected by and hosted on G2.com.

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Owner
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is visually appealing, and web based are the only likable features. Review collected by and hosted on G2.com.

What do you dislike?

We were sold iPad charting app that was "to be released in 2 weeks" That was 3 YEARS AGO!! It is still not available! We are leaving CC very UNHAPPY clients... Review collected by and hosted on G2.com.

Recommendations to others considering the product:

RUN!!!! They have no accountability, and do not stand behind their product!!!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

not solving any! paying for a portion of an EHR that is not available is not smart business!! Review collected by and hosted on G2.com.

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