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CareCloud Concierge Reviews & Product Details

Pricing

Pricing provided by CareCloud Concierge.

Central

$349
/provider/month

Charts

$379
/provider/month

User Insights

Average based on 5 real user reviews.

CareCloud Concierge Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CareCloud Concierge, and what problem is it built to solve?

CareCloud Concierge is part of CareCloud’s cloud-based healthcare technology offering, which is designed to help medical practices and healthcare organizations streamline operations, support patient care, and improve financial performance. The broader suite includes electronic health records, practice management, revenue cycle management, billing and coding, patient experience management, and telehealth services.

Does CareCloud Concierge offer an open API, and what does it integrate with?

CareCloud Concierge does not offer an open API.

CareCloud Concierge Reviews (5)

Reviews

CareCloud Concierge Reviews (5)

3.0
5 reviews
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G2 reviews are authentic and verified.
Haleh A.
HA
Haleh A.
Full Stack Software Engineer
Small-Business (50 or fewer emp.)
"Good software"
4/5
What do you like best about CareCloud Concierge?

Great streamlined billing processes and integrated patient management features Review collected by and hosted on G2.com.

What do you dislike about CareCloud Concierge?

The customer support and the platform's user interface Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"More user-friendly"
4/5
What do you like best about CareCloud Concierge?

I like having all files under one program. This also allow us to be able to scan documents in and we have all the information needed under one thing. Review collected by and hosted on G2.com.

What do you dislike about CareCloud Concierge?

I dislike how slow it can be! I have spend over 15 minutes waiting for it to load. Review collected by and hosted on G2.com.

cassandra c.
CC
cassandra c.
Site Lead
Hospital & Health Care
Enterprise (> 1000 emp.)
"solid piece of software"
3/5
What do you like best about CareCloud Concierge?

it looks nice, streamlined, easy to use, intuitive and clear for users. cloud storage is a nice feature. ticket support has been quick. Review collected by and hosted on G2.com.

What do you dislike about CareCloud Concierge?

from the other reviews, it would be nice to chart on an ipad. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Streamline small medical practices with CareCloud"
4/5
What do you like best about CareCloud Concierge?

Everything is in one cloud-based system, so no need for a file server or backups. The user interface is extremely easy to use and navigate. Training materials are helpful and teach things well. The system is regularly being improved and updated. Review collected by and hosted on G2.com.

What do you dislike about CareCloud Concierge?

Sometimes, support tickets can take a while to be resolved, but this has only seemed to be an issue when it's something very strange that no one has encountered before. Review collected by and hosted on G2.com.

Dr. Tony N.
DN
Dr. Tony N.
Owner
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"HORRIBLE!!!!"
0/5
What do you like best about CareCloud Concierge?

It is visually appealing, and web based are the only likable features. Review collected by and hosted on G2.com.

What do you dislike about CareCloud Concierge?

We were sold iPad charting app that was "to be released in 2 weeks" That was 3 YEARS AGO!! It is still not available! We are leaving CC very UNHAPPY clients... Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by CareCloud Concierge.

Central

$349
/provider/month

Charts

$379
/provider/month

Complete

$629
/provider/month