Cardinity Reviews & Product Details

I was looking or a simple/sophisticated solution for our advertisement company and came across Cardinity. What I liked - no setup fees, easy integration (especially with tutorial videos in their Youtube channel), great support and easy to navigate account area. We were a local company but decided to expand to other EU countries, so accepting payments internationally with Cardinity has been our key goal to do so. We sell services online so that was all that we needed. Now we just wait for these clients to pop up. Review collected by and hosted on G2.com.

Except for the fact that their account area is a bit ugly, there is nothing to dislike. Paperism when registering was a small stepback (we thought that we will need to provide less documents), but idk it wasn’t a big deal. Review collected by and hosted on G2.com.

I like that they are cheap and quick on response. Our company managed to

switch from another provider because we saw that Cardinity offers smaller

fees per transaction. This was the main reason we switched. The reason we

stayed is because of the way they communicate with us. I like that it's direct

and personal while providing quality support. Also, and this is the best part, is

that they are quick to respond to letters. We had a few problems which we

needed to be fixed asap. We wrote to their support, hoping that if we haven't

solved the problem by the time they respond, we would use their help.

Usually, they are faster than our google skills, so they save us time and work

to help our site. Review collected by and hosted on G2.com.

Oh wow, the paperwork. I don't know if it's among all the providers, but I

believe the paperwork we had to provide was excessive. It was pretty

annoying. Maybe it’s not about the amounts, but the way it was handled. The

other provider we used was much more friendly on how customers upload and

show documents. Even after onboarding, we were asked to provide proof of

transaction, etc. At least that after it’s done the experience with Cardinity is

nothing but pleasant. Review collected by and hosted on G2.com.

I am a journalism student that tries to make it as an individual freelancer. My website is my first project, so I do not know much about website creation or payment gateways. While there is quite a lot of information about creating a website, I struggled to find decent info about payment gateways. Well, I chose Cardinity because a friend recommended them and have been pleasantly surprised.

My experience with finance organizations was that they always seemed that they do not have time for small clients. That is what I like most about Cardinity. Their customer support managed to help me a lot while on-boarding, integrating, etc. I felt bad that I ask too much, but they were patient and helpful with every matter I had. I have no way to compare because they are the only provider I used, but since they showed care and reason while working with me, I think about no other payment gateway. While I am still working on my website, I know that all I need to do is finish my website to start selling my services. The payments part is already being handled. Overall, incredibly happy with their support, can't wait to start selling. Review collected by and hosted on G2.com.

For an individual with a lot of loose ends, it was hard to find information about how to integrate and what documents to provide. I think my process would have been a lot smoother and faster if I knew exactly what I would be asked to provide to board with Cardinity. I haven't had documents prepared, so every time I got the letter from them on what to provide, I had a fuss searching for documents, fixing the website, etc. I bet for more experienced merchants, this is no problem, but this is the only thing I struggled with yet. Review collected by and hosted on G2.com.

I have been using Cardinity for a year now and couldn't be happier. What I love about them is that I do not need to worry about the payments in my online store. Payouts are regular, and on time, customers' payments go through easily, and the rate is ok. If problems do occur, all I do is write their support a letter, and they help solve it quite fast. I don't need to worry about it myself, fixing bugs, etc. For me, it's a lazy merchant's dream when it comes to online payments. Review collected by and hosted on G2.com.

I wouldn't say I liked the onboarding procedure. I believe the process can be done relatively simpler and more accessible. Starting from the registration form to uploading documents, this part of Cardinity has not yet been polished that nicely.

Furthermore, the communication through emails is (I believe) outdated. A customer-friendly option would be going through the process on their website or an interactive account area. Review collected by and hosted on G2.com.

I was looking for a simple/sophisticated payment provider and came across Cardinity. What I like:

- No setup fees and easy integration

- Customizable checkout look, easy to navigate account area

- Internal checkout option

I have been using them with OpenCart, and so far, I have got no problems. I also liked their customer support, responsive, easy to understand, kind, and helpful. Tho I haven‘t faced that many issues that I would need to message them Review collected by and hosted on G2.com.

I wouldn't say I liked the way they communicate about their product. I wanted to dig deeper and learn about e-commerce payments, but searching for information on their website was frustrating. I had to google elsewhere and then follow whether the information matches them. They would have easily avoided emails and messages from us if their website were easier to navigate. Review collected by and hosted on G2.com.

Overall, our experience with Cardinity is ok. Payouts are on time, account area is ok, payments go through. After registration there is nothing to say bad about Review collected by and hosted on G2.com.

I didnt like their communication and onboarding. It took too long and sending everything via email was not pleasant for me. Furthermore I had to provide more documents than I thought I would need. Review collected by and hosted on G2.com.

Easy and simple registration process. You can open merchant account in 1 day. Documents process takes also a short time up to 1-2 days. Review collected by and hosted on G2.com.

Missing alternative payments, but promised that this feature would be enabled soon. Review collected by and hosted on G2.com.

Fast & helpful customer support, low fees, a lot of options for integration Review collected by and hosted on G2.com.

Additional external checkout languages would be useful Review collected by and hosted on G2.com.

All started nice with a good support and somehow long onboarding. Review collected by and hosted on G2.com.

It seems like my main mistake when joining them is that I disregarded other users reviews . Review collected by and hosted on G2.com.

Honestly they seemed to be extremely thorough on they KYC (know your customer) aspect, which is usually a good sign. They support subscription payments which is an important requirement in my business.

They also accept all major credit and debit cards for a minimal cost for as low as 0.25 EUR + 1.3%, which is unheard of. It's basically the friendliest price in the market and on top of that, it can decrease even further depending on your turnover (and how nice you are to the team ;D).

Also easy and smooth integration with your e-commerce management system, they provide a clear guide on integration procedures is provided.

The team is also friendly and easy to talk to, it didn't feel like talking to robots but to normal people who are trying to do their jobs to the best of their ability. Review collected by and hosted on G2.com.

Actually they were being really annoying with the paperwork requirements, they kept asking for random papers about random shareholders, which had nothing to do with payment processing, and not at once. So they would be like "oh yeah we need 1 more document which is birth certificate and then you can process payment", and then 5 days later "oh and now another document".

I absolutely understand the requirements of KYC, and I appreciate a payment processor who follows the rules. I just think it was excessive and made the process take much longer than it should. Other payment processor's process was much quicker.

I think if Cardinity could send the full list of required documents, instead of asking them one by one in a row, it would basically solve the main thing i disliked about them.

Again, good KYC means they care and are compliant, which is a good thing. I just disliked the process. Review collected by and hosted on G2.com.