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Capchase Reviews & Product Details

Capchase Pay is a B2B payment and financing solution designed to improve the buying and selling of software and hardware by streamlining the payment process. This innovative platform allows customers to pay over time according to their preferences while enabling businesses to receive the total contract value (TCV) upfront for annual and multi-year agreements. By offloading the billing and collections process to Capchase, companies can focus on their core operations while increasing their cash flow. Targeted primarily at businesses engaged in software and hardware sales, Capchase Pay addresses the common challenges associated with payment processing and customer financing. It is particularly beneficial for companies looking to close more deals by offering flexible payment options that cater to their customers' financial needs. The solution is designed to simplify the buying experience, making it easier for customers to commit to larger purchases without the burden of immediate full payment. One of the standout features of Capchase Pay is its ability to provide immediate access to booked revenue. By receiving the total contract value upfront, businesses can improve their cash flow and reinvest in growth opportunities without delay. This feature is crucial for companies that rely on predictable revenue streams and need to maintain a healthy financial position. Additionally, the platform integrates seamlessly with existing systems such as CRM and accounting software, ensuring a smooth transition and minimal disruption to current workflows. Capchase Pay also offers a user-friendly setup process, allowing businesses to implement the solution in less than 24 hours without any obligations or minimum usage requirements. There are no one-time or integration fees, making it an accessible option for businesses of all sizes. Furthermore, the solution is available internationally across nine countries and currencies, expanding its reach and usability for global enterprises. By incorporating Capchase Pay into their payment processes, businesses can enhance customer satisfaction through flexible payment options while simultaneously improving their operational efficiency. The ability to streamline billing and collections not only saves time but also allows companies to focus on building relationships with their customers and driving sales growth.

Seller

Capchase

Languages Supported

English, Spanish

Product Description

Use Capchase to access booked revenue immediately and close more deals with an installment payment solution that gives flexibility to software and hardware buyers and total contract value upfront to vendors while also removing payment collection burdens.

Overview by

Capchase (Marketing)

Pricing

Pricing provided by Capchase.

Flexibility on who pays the fee

Free

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Top-Rated Alternatives

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Capchase Integrations

(3)

Integration information sourced from real user reviews.

Capchase Media

Capchase Demo - Let your customers choose how they want to pay

Let your customers choose how they want to pay -- You sell the value of your offering, then avoid the buying friction on price and payment terms by leveraging Capchase Pay to improve the buying and "checkout" experience for everyone.

Capchase Demo - Use Capchase Pay in Salesforce or HubSpot

Leverage our preconfigured integrations with Salesforce and HubSpot to use where your sales team is working. The data to qualify your buyer and create the payment schedule link can be automatically pulled from your CRM or CPQ.

Capchase Demo - SaaS Vendors can easily manage their deals using Capchase Pay

SaaS Vendors can easily manage their deals using Capchase Pay - With no minimum usage obligations, SaaS Vendors can decide which deals they offer Capchase Pay's flexible payment options to. Then manage those deals easily in one place.

Capchase Reviews (41)

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Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/22/2025

"Responsive Team"

4/5

What do you like best about Capchase?

I like that we can quickly interact with their team on SLACK and quickly get updates. This feels like they are an extension of our team. Review collected by and hosted on G2.com.

What do you dislike about Capchase?

I dislike the process for having clients complete their details and agree to payment a second time when they renew. Clients get stuck on completing the payment details process and then we have to spend time sending them screenshots. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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We're glad to hear that you appreciate our responsiveness and support on Slack, that is a big priority for us. We appreciate your feedback on the renewal flow, that has been shared with our product team to continue to improve that.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/20/2025

"Easy to use with quick approval"

4.5/5

What do you like best about Capchase?

Very quick to get buyer approval and easy to work with the capchase team to make adjustments Review collected by and hosted on G2.com.

What do you dislike about Capchase?

The approval amounts are typically lower than what we need which means we need to go back to their team for further approval. Can probably get this taken care of by our admins. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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Thank you for your positive feedback about the quick approval process and ease of working with our team! We are working to improve the auto-approval amounts flow so you should see that streamline soon. Keep the feedback coming!

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/3/2024

"Solid customer service."

3/5

What do you like best about Capchase?

Fast, great customer service. Provides flexibility and convenience for clients. Review collected by and hosted on G2.com.

What do you dislike about Capchase?

The (high) additional fee to process via credit card. User experience (for the clients that we service and charge payments to) can feel cumbersome and a bit complicated at times. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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Thank you for your positive remarks about our fast and great customer service, that is an area of pride! Your feedback on the user experience is just as valuable as well. We are continuously working to enhance our platform to make it seamless for our users and your clients. Please consider sharing some specifics with your Program Manager so we can ensure we address it. Thank you for your support and partnership!

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/17/2025

"Quick Service & Even quicker Fix up!"

4/5

What do you like best about Capchase?

The flexibility for my clients. You were happy to do a semi-annual payments with my client despite your policy being money coming in every 90 days. Moreover, as the capchase order messed up with the money deducted from our contract value, this was fixed quickly by customer support team with a new payment link going to the client and us getting refunded pretty soon.

The slack channel is a great thing as it eases everything. Review collected by and hosted on G2.com.

What do you dislike about Capchase?

The mess-up. It was discussed that the client would cover the Capchase costs however, the payment link was sent of contract value and that ended up as Capchase deducting the fee from the contract amount. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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Love hearing that you found our service quick, flexible, and beneficial for your clients. Apologies for that mistake and glad to hear our customer support team was fast with resolution. We appreciate your feedback!

Shane S.

Senior Financial Analayst

Mid-Market (51-1000 emp.)

11/20/2024

"Capchase Delivers on Financing but Needs Work on Reporting and Navigation"

4/5

What do you like best about Capchase?

- Increases upfront cash flow from deals

- Less time spent managing and following up on receiveables

- Allows for Credit / ACH in multiple currencies

- Support team anwser our requests in a timely matter

- The Capchase team's willingness to make updates and adaptation to the product based on our needs

- Intergrates into Saleforce Review collected by and hosted on G2.com.

What do you dislike about Capchase?

- Portal can be difficult to navigate (althought recent updates are gradually improving this)

- Cannot download reports from all deals tab

- Reports generated from finance tab do not download to excel in the proper format

- Finance tab search feature is limited and does not always work

- Columns on finance and all deals tab cannot be sorted

- Wires on bank statement do not show which customer they relate too. They just say "Capchase" Review collected by and hosted on G2.com.

What problems is Capchase solving and how is that benefiting you?

Capchase helps us improve cash flow by advancing funds from deals and reducing time spent managing receivables. Its support for multi-currency payments and seamless Salesforce integration streamlines operations, while the team’s responsiveness to feedback ensures the product evolves with our needs. This boosts liquidity, saves time, and enhances efficiency, despite some room for improvement in navigation and reporting. Review collected by and hosted on G2.com.

Mehdi A.

Account Executive

Mid-Market (51-1000 emp.)

10/29/2024

"Capchase helps us close more deals and sell better!"

4.5/5

What do you like best about Capchase?

Capchase has allowed us to offer up to 12 monthly installments to our clients who cannot afford our products upfront. The product is very easy to use and the sales reps love having it as a tool. Review collected by and hosted on G2.com.

What do you dislike about Capchase?

Not much - the team has been very responsive and always there to support our reps in reviewing and approving buyers to ensure we can close deals in time. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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Thank you, glad to hear it and be a part of your growth! Love hearing that Capchase Pay has been a valuable tool for your sales team, making it easier for your clients to buy and helping your team close more deals.

Adnan K.

Co-CEO

Small-Business (50 or fewer emp.)

11/4/2024

"Happy customer across multiple Capchase products"

5/5

What do you like best about Capchase?

The Capchase team is highly customer-centric. They reach out to me regularly for product feedback and iterate quickly to make improvements and launch new products. We currently use Grow to access non-dilutive capital and Pay to collect 1 year of revenue upfront from multiple customers while giving them monthly billing flexibility. Review collected by and hosted on G2.com.

What do you dislike about Capchase?

Some products are not relevant to our needs. In addition, like any fintech, they do a recurring credit review which takes time but they've done a good job streamlining it. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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We're delighted to hear that you are finding value in our products, Capchase Grow and Capchase Pay, and appreciate your positive feedback on our speed to iterate and customer-centric approach. Glad to hear the credit review experience feels streamlined; keep the feedback coming, we're always looking for ways to continue to improve. Thank you for choosing Capchase!

Anson C.

Outbound Account Executive

Mid-Market (51-1000 emp.)

11/14/2024

"Game changing way of selling that helped increase deal size and conversion"

5/5

What do you like best about Capchase?

Super easy to use but most importantly, it allows our clients to pay in more flexible payment terms. This allows for larger deals to be closed more easily. More important, it allows our company to get that cash up-front which is always better for business Review collected by and hosted on G2.com.

What do you dislike about Capchase?

Not much downside to be honest. Very straight forward to use. Sometimes a lead is not qualified for Capchase so we can't use it but that's understandable. Majority of the time we don't have issues with qualification Review collected by and hosted on G2.com.

What problems is Capchase solving and how is that benefiting you?

Allowing for our clients to pay in more management installments rather than everything up-front. It helps our clients manage cash better. Especially important since we sell to SMBs only and their cash flow isn't the best sometimes. This brings conversion up and deal sizes up while decresaing the sales cycle time. Review collected by and hosted on G2.com.

Kaavia K.

Customer Success Manager

Mid-Market (51-1000 emp.)

11/4/2024

"Seamless Integration and Easy Management"

5/5

What do you like best about Capchase?

I appreciate the ease in qualifying a customer within our SalesForce CRM. The ease of setting up monthly payment schedules and sending an easy link to my customers. Their team is quick to respond over Slack! Review collected by and hosted on G2.com.

What do you dislike about Capchase?

At times, the qualification can take longer or the updates are not in real time. Other times the payment schedule is not accurate. These are minor in comparision to CapChase as a whole. Review collected by and hosted on G2.com.

Sam D.

Senior Sales Director

Mid-Market (51-1000 emp.)

11/15/2024

"Capchase Pay has been hugely beneficial for our company"

5/5

What do you like best about Capchase?

Capchase Pay is super easy for our sales team and our clients to use. The UI is far better than competitor's and the customer service is top notch. Very thankful that the product is so easy to use and special shout-out to Allex Murphy who is one of the best Custer Success Managers I've ever dealt with. Review collected by and hosted on G2.com.

What do you dislike about Capchase?

Not much to say here - some very occassional bugs that are fixed immediately by Capchase. Review collected by and hosted on G2.com.

Response from Carolyn Hoffner of Capchase

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We're thrilled to hear that Capchase Pay has been hugely beneficial for your company! We're glad to know that the product is easy to use and that you've had a positive experience with our customer service team. Couldn't agree more, Allex Murphy is the best of the best!