Canvass - Asynchronous Video Interviewing Reviews & Product Details

Everything is incredibly straightforward with Canvass. I've used video interviewing tools for years and expected to receive hundreds of emails from candidates with technical issues around the application window deadline, but was so surprised to see none and all of our candidates' completed interviews! The set up is incredibly easy, Levi kindly took the time to talk me through the platform but it's so simple that you could easily figure it out on your own. The customisable email options are great and it's been wonderful to be able to send automated reminder emails easily. Review collected by and hosted on G2.com.

There's nothing to dislike, everything is really easy and does exactly what we need it to do. Review collected by and hosted on G2.com.

We love using the pay as you go option. All other software options are expensive and they want to delete your account if you stop subscriptions. with Canvass, its a really well priced option Review collected by and hosted on G2.com.

Its probably not as feature rich as other platforms in this space, but the main features are all there and it works perfectly every time. I would not use additional features anyways, so its not reallly that bad that they dont have 1000's of extra features. Review collected by and hosted on G2.com.

From the beginning, canvass has been an intuitive easy to use tool for our recruiting team. There is no over cumbersome setup, large system fees, or complicated user interface. We were set up and using the tool within 24 hours. They’ve built a product that solves a very specific need in the recruiting process without forcing additional products or steps into your process. It integrates perfectly with our greenhouse recruiting system and seamlessly became part of our process. The support team is very responsive and solution oriented. There is a tremendous amount of passion for what they do and they want to ensure every user has an ideal experience. It’s refreshing to work with a company that truly cares about the success of their clients and the experience they have. Review collected by and hosted on G2.com.

The support team is very responsive, but it may be helpful to purchase new credits directly in the system without emailing support. Review collected by and hosted on G2.com.

Canvass is super-lightweight and easy to use. If you can use Google Docs, you can use Canvass. It's also a fraction of the price of other systems like this. We started off thinking credits would be the way to go but ended up changing over to unlimited... then we were able to cancel after just a couple of months, no long-term commitment.

Async video interviews have helped us scale by focusing our attention only on candidates who are actively engaged with our hiring process, rather than chasing after people who aren't interested.

Levi at Canvass was very helpful for us during setup and throughout collecting interviews.

Easy Greenhouse integration is also a plus. Review collected by and hosted on G2.com.

The help center is focused on integrations, and all FAQs are handled via email support. It would be nice to see a couple of FAQs answered. Review collected by and hosted on G2.com.

Canvass turns a 30 minute traditional phone interview with a recruiter into a 10 minute process. It also gives us more valuable insight into if candidates are able to navigate technical prompts like logging in and recording a video. We also require candidates to have a secure and quiet place to work due to HIPAA and this gave us insight into that as well. Anytime we had issues the customer support team was able to quality resolve the issues we were having. Review collected by and hosted on G2.com.

We had not infrequest issues with tech and candidates audio not being heard on the recordings but this could also be user error vs it being on Canvass's side. Review collected by and hosted on G2.com.

The Canvass team is extremely responsive to feedback and often implements relevant use cases quickly. The platform itself is simple to use, reasonably priced, and promotes efficient communication and scheduling across recruiters, candidates, and hiring managers. Review collected by and hosted on G2.com.

When adding scripted questions into Canvass, there is a short text limit that sometimes causes my questions to be cut off after copying them into the platform. Review collected by and hosted on G2.com.

We switched from a different provider to canvass primarily due to cost reasons, but since using them, we have realised there are multiple other benefits. The platform is simple and easy to use, it has flexible functionality options that allows us to create bespoke processes for each role. It is also very cost effective. Review collected by and hosted on G2.com.

It doesn’t sync with our new HRIS platform. Review collected by and hosted on G2.com.

Canvass is great for a budget conscious organization that also has high demanding needs during peak months. We adapted it this year and it's been so helpful in cutting down unnecessary interviews with candidates that were not a match from the start! Review collected by and hosted on G2.com.

It is quite basic, but for the cost you cannot complain that much. Review collected by and hosted on G2.com.

Has enabled us to get a good sense of the personality traits of perspective staff and students, rather than just for a written application. Review collected by and hosted on G2.com.

There is nothing I dislike about this product. Review collected by and hosted on G2.com.

As a new business with a sizable amount of employees to hire, we were looking for a video component that integrated into our robust ATS. After hoards of investigation and demonstrations, we found Canvass best met our needs. I am a novice ATS administrator and we were looking for a way to video record candidate responses to several prompts. Canvass’ usability, intuitive layout, and outstanding customer service all are worth noting. We have been blown away by their responsiveness to our questions and attentiveness to needs. We highly recommend Canvass, two thumbs raised way up high. Review collected by and hosted on G2.com.

All of our concerns/questions have adequatly been addressed by customer service. Review collected by and hosted on G2.com.