# Top 10 CallMiner OmniAgent Alternatives & Competitors
**Average Rating:** 4.2/5
**Total Number of Reviews:** 15
If you are considering CallMiner OmniAgent, you may also want to investigate similar alternatives or competitors to find the best solution. Customer Self-Service Software is a widely used technology, and many people are seeking high quality, secure software solutions with artificial intelligence, personalization, and ai text summarization. Other important factors to consider when researching alternatives to CallMiner OmniAgent include calls and features. The best overall CallMiner OmniAgent alternative is JustCall. Other similar apps like CallMiner OmniAgent are Genesys Cloud CX, Talkdesk, NICE CXone, and Sprinklr Service. CallMiner OmniAgent alternatives can be found in [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Contact Center Software](https://www.g2.com/categories/contact-center).


## Best Paid & Free Alternatives to CallMiner OmniAgent
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews)
  - [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
  - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [Dixa](https://www.g2.com/products/dixa/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)

## Top 10 Alternatives to CallMiner OmniAgent Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how CallMiner OmniAgent stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, Logistics and Supply Chain, and Consulting, and find the best product for your business.


  ### 1. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,388
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Reviewers say compared to CallMiner OmniAgent, JustCall is:
- Easier to set up
- Better at support
- More usable
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs JustCall](https://www.g2.com/compare/callminer-omniagent-vs-saas-labs-justcall)
**Compare JustCall with other alternatives:**
- [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [JustCall vs NICE CXone](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone)
- [JustCall vs Sprinklr Service](https://www.g2.com/compare/saas-labs-justcall-vs-sprinklr-service)
- [JustCall vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-saas-labs-justcall)
- [JustCall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall)
- [JustCall vs Dixa](https://www.g2.com/compare/dixa-vs-saas-labs-justcall)
- [JustCall vs Zoho Desk](https://www.g2.com/compare/saas-labs-justcall-vs-zoho-desk)
- [JustCall vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-saas-labs-justcall)

  ### 2. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
By Genesys
**Average Rating:** 4.4/5
**Total Reviews:** 1,555
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.


Reviewers say compared to CallMiner OmniAgent, Genesys Cloud CX is:
- Easier to set up
- More usable
- Better at support
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs Genesys Cloud CX](https://www.g2.com/compare/callminer-omniagent-vs-genesys-cloud-cx)
**Compare Genesys Cloud CX with other alternatives:**
- [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall)
- [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Genesys Cloud CX vs NICE CXone](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone)
- [Genesys Cloud CX vs Sprinklr Service](https://www.g2.com/compare/genesys-cloud-cx-vs-sprinklr-service)
- [Genesys Cloud CX vs Jotform AI Agents](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents)
- [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Dixa](https://www.g2.com/compare/dixa-vs-genesys-cloud-cx)
- [Genesys Cloud CX vs Zoho Desk](https://www.g2.com/compare/genesys-cloud-cx-vs-zoho-desk)
- [Genesys Cloud CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx)

  ### 3. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,532
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Reviewers say compared to CallMiner OmniAgent, Talkdesk is:
- Easier to set up
- Better at support
- More usable
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs Talkdesk](https://www.g2.com/compare/callminer-omniagent-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk)
- [Talkdesk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk)
- [Talkdesk vs Sprinklr Service](https://www.g2.com/compare/sprinklr-service-vs-talkdesk)
- [Talkdesk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk)
- [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Talkdesk vs Dixa](https://www.g2.com/compare/dixa-vs-talkdesk)
- [Talkdesk vs Zoho Desk](https://www.g2.com/compare/talkdesk-vs-zoho-desk)
- [Talkdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk)

  ### 4. [NICE CXone](https://www.g2.com/products/nice-cxone/reviews)
By NiCE
**Average Rating:** 4.3/5
**Total Reviews:** 1,730
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.


Reviewers say compared to CallMiner OmniAgent, NICE CXone is:
- Easier to set up
- Better at support
- More usable
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs NICE CXone](https://www.g2.com/compare/callminer-omniagent-vs-nice-cxone)
**Compare NICE CXone with other alternatives:**
- [NICE CXone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone)
- [NICE CXone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone)
- [NICE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk)
- [NICE CXone vs Sprinklr Service](https://www.g2.com/compare/nice-cxone-vs-sprinklr-service)
- [NICE CXone vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-nice-cxone)
- [NICE CXone vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone)
- [NICE CXone vs Dixa](https://www.g2.com/compare/dixa-vs-nice-cxone)
- [NICE CXone vs Zoho Desk](https://www.g2.com/compare/nice-cxone-vs-zoho-desk)
- [NICE CXone vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone)

  ### 5. [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews)
By Sprinklr
**Average Rating:** 4.3/5
**Total Reviews:** 749
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.


Reviewers say compared to CallMiner OmniAgent, Sprinklr Service is:
- Easier to set up
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs Sprinklr Service](https://www.g2.com/compare/callminer-omniagent-vs-sprinklr-service)
**Compare Sprinklr Service with other alternatives:**
- [Sprinklr Service vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-sprinklr-service)
- [Sprinklr Service vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-sprinklr-service)
- [Sprinklr Service vs Talkdesk](https://www.g2.com/compare/sprinklr-service-vs-talkdesk)
- [Sprinklr Service vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-sprinklr-service)
- [Sprinklr Service vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-sprinklr-service)
- [Sprinklr Service vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-sprinklr-service)
- [Sprinklr Service vs Dixa](https://www.g2.com/compare/dixa-vs-sprinklr-service)
- [Sprinklr Service vs Zoho Desk](https://www.g2.com/compare/sprinklr-service-vs-zoho-desk)
- [Sprinklr Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sprinklr-service)

  ### 6. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)
By Jotform
**Average Rating:** 4.5/5
**Total Reviews:** 731
Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.


Reviewers say compared to CallMiner OmniAgent, Jotform AI Agents is:
- Easier to set up
- Better at support
- More usable
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)

**Compare:** [CallMiner OmniAgent vs Jotform AI Agents](https://www.g2.com/compare/callminer-omniagent-vs-jotform-ai-agents)
**Compare Jotform AI Agents with other alternatives:**
- [Jotform AI Agents vs JustCall](https://www.g2.com/compare/jotform-ai-agents-vs-saas-labs-justcall)
- [Jotform AI Agents vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-jotform-ai-agents)
- [Jotform AI Agents vs Talkdesk](https://www.g2.com/compare/jotform-ai-agents-vs-talkdesk)
- [Jotform AI Agents vs NICE CXone](https://www.g2.com/compare/jotform-ai-agents-vs-nice-cxone)
- [Jotform AI Agents vs Sprinklr Service](https://www.g2.com/compare/jotform-ai-agents-vs-sprinklr-service)
- [Jotform AI Agents vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-jotform-ai-agents)
- [Jotform AI Agents vs Dixa](https://www.g2.com/compare/dixa-vs-jotform-ai-agents)
- [Jotform AI Agents vs Zoho Desk](https://www.g2.com/compare/jotform-ai-agents-vs-zoho-desk)
- [Jotform AI Agents vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jotform-ai-agents)

  ### 7. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
By Five9
**Average Rating:** 4.1/5
**Total Reviews:** 618
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.


Reviewers say compared to CallMiner OmniAgent, Five9 Intelligent Cloud Contact Center Platform is:
- Easier to set up
- Better at support
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/callminer-omniagent-vs-five9-intelligent-cloud-contact-center-platform)
**Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:**
- [Five9 Intelligent Cloud Contact Center Platform vs JustCall](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall)
- [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx)
- [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk)
- [Five9 Intelligent Cloud Contact Center Platform vs NICE CXone](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone)
- [Five9 Intelligent Cloud Contact Center Platform vs Sprinklr Service](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-sprinklr-service)
- [Five9 Intelligent Cloud Contact Center Platform vs Jotform AI Agents](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-jotform-ai-agents)
- [Five9 Intelligent Cloud Contact Center Platform vs Dixa](https://www.g2.com/compare/dixa-vs-five9-intelligent-cloud-contact-center-platform)
- [Five9 Intelligent Cloud Contact Center Platform vs Zoho Desk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-zoho-desk)
- [Five9 Intelligent Cloud Contact Center Platform vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-five9-intelligent-cloud-contact-center-platform)

  ### 8. [Dixa](https://www.g2.com/products/dixa/reviews)
By Dixa
**Average Rating:** 4.2/5
**Total Reviews:** 391
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.


Reviewers say compared to CallMiner OmniAgent, Dixa is:
- Easier to set up
- Better at support
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs Dixa](https://www.g2.com/compare/callminer-omniagent-vs-dixa)
**Compare Dixa with other alternatives:**
- [Dixa vs JustCall](https://www.g2.com/compare/dixa-vs-saas-labs-justcall)
- [Dixa vs Genesys Cloud CX](https://www.g2.com/compare/dixa-vs-genesys-cloud-cx)
- [Dixa vs Talkdesk](https://www.g2.com/compare/dixa-vs-talkdesk)
- [Dixa vs NICE CXone](https://www.g2.com/compare/dixa-vs-nice-cxone)
- [Dixa vs Sprinklr Service](https://www.g2.com/compare/dixa-vs-sprinklr-service)
- [Dixa vs Jotform AI Agents](https://www.g2.com/compare/dixa-vs-jotform-ai-agents)
- [Dixa vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/dixa-vs-five9-intelligent-cloud-contact-center-platform)
- [Dixa vs Zoho Desk](https://www.g2.com/compare/dixa-vs-zoho-desk)
- [Dixa vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-dixa)

  ### 9. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
By Zoho
**Average Rating:** 4.4/5
**Total Reviews:** 7,769
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.


Reviewers say compared to CallMiner OmniAgent, Zoho Desk is:
- Easier to set up
- Better at support
Categories in common with CallMiner OmniAgent: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Customer Self-Service](https://www.g2.com/categories/customer-self-service)

**Compare:** [CallMiner OmniAgent vs Zoho Desk](https://www.g2.com/compare/callminer-omniagent-vs-zoho-desk)
**Compare Zoho Desk with other alternatives:**
- [Zoho Desk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-zoho-desk)
- [Zoho Desk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-zoho-desk)
- [Zoho Desk vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-zoho-desk)
- [Zoho Desk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-zoho-desk)
- [Zoho Desk vs Sprinklr Service](https://www.g2.com/compare/sprinklr-service-vs-zoho-desk)
- [Zoho Desk vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-zoho-desk)
- [Zoho Desk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-zoho-desk)
- [Zoho Desk vs Dixa](https://www.g2.com/compare/dixa-vs-zoho-desk)
- [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)

  ### 10. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
By Salesforce
**Average Rating:** 4.4/5
**Total Reviews:** 7,356
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.


Reviewers say compared to CallMiner OmniAgent, Agentforce Service (formerly Salesforce Service Cloud) is:
- Easier to set up
- Better at support
Categories in common with CallMiner OmniAgent: [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance)

**Compare:** [CallMiner OmniAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-callminer-omniagent)
**Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:**
- [Agentforce Service (formerly Salesforce Service Cloud) vs JustCall](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-saas-labs-justcall)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Genesys Cloud CX](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-genesys-cloud-cx)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Talkdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs NICE CXone](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Sprinklr Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-sprinklr-service)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Jotform AI Agents](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-jotform-ai-agents)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-five9-intelligent-cloud-contact-center-platform)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Dixa](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-dixa)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk)


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- [What are the most trusted financial consulting firms by CFOs and finance leaders based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-financial-consulting-firms-by-cfos-and-finance-leaders-based-on-user-reviews)
- [What cloud workload protection platforms work best for a CISO who needs real-time attack detection and breach prevention without a large dedicated security operations center?](https://www.g2.com/discussions/what-cloud-workload-protection-platforms-work-best-for-a-ciso-who-needs-real-time-attack-detection-and-breach-prevention-without-a-large-dedicated-security-operations-center )
- [What's the top survey app for employee feedback](https://www.g2.com/discussions/top-survey-app-for-employee-feedback-what-are-people-actually-using)
- [Which financial consulting firms have proven expertise in mid-market manufacturing and service industry dynamics?](https://www.g2.com/discussions/which-financial-consulting-firms-have-proven-expertise-in-mid-market-manufacturing-and-service-industry-dynamics)

## Spotlight Categories
- [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)
- [Demo Automation Software](https://www.g2.com/categories/demo-automation)
- [Bot Platforms Software](https://www.g2.com/categories/bot-platforms)