--- title: Call Tracker Reviews meta\_title: 'Call Tracker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 21 reviews by the users' company size, role or industry to find out how Call Tracker works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 21 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Call Tracker Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Call Tracker but has limited features. Are you part of the Call Tracker team? [Upgrade your plan](https://my.g2.com/call-tracker/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients. * * * Seller [Call Tracker](https://www.g2.com/sellers/call-tracker) Discussions [Call Tracker Community](https://www.g2.com/products/call-tracker/discuss) Languages Supported English Overview by Alex Phelps (Software Development Manager at Aware Group) Show More ## Pricing Pricing provided by Call Tracker. ### Starter $37 Month ### Pro $87 Month [ View More Pricing Information ](https://www.g2.com/products/call-tracker/pricing) ## Top-Rated Alternatives [ ![CallRail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![CTM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CTM") CTM 4.5/5(761) ](https://www.g2.com/products/ctm-ctm/reviews) [ ![Invoca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Invoca") Invoca 4.5/5(967) ](https://www.g2.com/products/invoca/reviews) [ View All Alternatives ](https://www.g2.com/products/call-tracker/competitors/alternatives) ## User Insights Average based on 21 real user reviews. Implementation Time 6 months [Log in to unlock pricing and user insights](/login) SJ Sandeep J. Digital Marketing Specialist Computer Software Mid-Market (51-1000 emp.) 5/26/2023 "Effortless Data-Driven Marketing: A User-Friendly Call Tracker Software" 5/5 What do you like best about Call Tracker? It provides detailed insights into the effectiveness of marketing campaigns in generating phone calls and this enables businesses to make informed marketing decisions based on the campaign performance data. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? There are a few aspects that could be improved: 1. Limited customization options for Reports 2. Call recording limitations 3. Integration limitations with other plateforms Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? 1. The software saves time and resources by eliminating the need for manual tracking and analysis of phone call data. 2. The software helps businesses identify trends and patterns in phone call data, allowing them to refine their marketing strategies for better results. 3. Overall, Call Tracker's solutions contribute to improved marketing effectiveness, increased ROI, and a better understanding of the customer journey. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 9/11/2023 "Effective for managing traffic and sercive quality" 4.5/5 What do you like best about Call Tracker? Call Tracker is very beneficial for teams to identify where the call is coming from so that you can accurately invest your marketing dollars. It also helps smake sure customer service is up to par. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? It takes a bit of time to set up and keep up-to-date while utilizing this service. Training staff to understand and manage the system also takes time considering different numbers are tied to the organization. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? This system helps our marketing team identify what campaigns are working best to attract our customers. This allows us to pivot if a marketing iniviciative is not successful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![oscar p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "oscar p.") OP oscar p. Business Owner Marketing and Advertising Small-Business (50 or fewer emp.) 5/16/2023 "Call tracker is a must for sales and marketing professional" 4.5/5 What do you like best about Call Tracker? YOu can track all your calls in one single platform Review collected by and hosted on G2.com. What do you dislike about Call Tracker? I wish they would go down on the price. I know they give us discounts when you sign p for a longer time but I think adding a nice discount would help Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? Fewer lost sales calls, we are able to get to most of our calls and not lose any sales over it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/6/2022 "Easy way to train teams" 5/5 What do you like best about Call Tracker? The call recordings are clear and let me listen to past customer calls. It helps me to train my team and gives us perspective on what customers want. The call recordings have also made it easy to highlight important points in phone call conversations and identify common issues customers have. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? Everything functions well. I would just suggest a feature that lets you add notes to specific calls to make training easier. I will also have to explore more the product to be able to give an advanced observation Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: I recommend using call recording to assess your team's performance. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? The advantage of Call Tracker is that it shows you what you’re doing right and wrong. It makes the path to improvement clear and easier to realize. The dashboard is very straightforward which brings an obvious benefit to me as a user Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/4/2022 "Easy way to track calls from multiple sources" 5/5 What do you like best about Call Tracker? I like that Call Tracker scales well and that I can use tracking numbers for individual campaigns. It makes it easy to identify the channels that are actually generating calls. The interface is simple and the call summary reports are accurate and helped me fine-tune the way I advertise my business. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? I only got a certain amount of toll-free numbers and then had to pay to get more. It was not expensive, but I didn’t realize I would need so many. Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: Use different tracking numbers for different campaigns, but be aware that you will have to purchase more toll-free numbers if it is necessary. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? We were able to change our strategies to get more calls. We use to focus way too much on channels that we didn’t realize weren’t helping us, but Call Tracker set us on the right path. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/7/2022 "Useful for marketing agencies" 5/5 What do you like best about Call Tracker? We market for a few businesses and use Call Tracker’s white-label service to help our clients attribute their calls. It’s helpful to show the success of marketing with accurate reports. I like the shared inbox for better communication. Our clients and we are satisfied with the features and the service in general. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? They could diversify the features. There are some functions like form tracking that we have to do using different software, and it would be easier just to have it all on one interface. Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: Call Tracker is a good solution to offer to your clients for better marketing. Just know the solution is limited in features. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? We can show our clients evidence of their growth. We can also have more information regarding our inbound calls and what drives them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/5/2022 "Supportive and useful" 5/5 What do you like best about Call Tracker? The integrations are inclusive. I appreciated the hands-on customer support that made it easy to set up my account and customize my dashboard. The call reports are easy to navigate and use to make changes. A good overall experience. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? Many of the usages need to be set up by yourself. They're helpful, but I would have liked it to be automatically set up instead of having to do it manually. Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: It's a useful tool and I recommend it if you want to uncover call sources. If you have trouble with the integration setup, the support docs are helpful. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? I have better insight into my call volume and marketing and can optimize many of my approaches. This is call tracking made easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/10/2022 "Integrates well with Google Ads" 5/5 What do you like best about Call Tracker? It gives us a practical way of managing phone numbers on Google Ads and our landing pages. The Google Ads and Google Analytics integrations are useful and gave us data on our call traffic and ad campaigns. The dynamic number insertion is effective. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? It would be better if the interface didn’t rely so heavily on side menu options and just showed every feature and usage from the get-go. Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: I recommend using Cal Tracker to identify quality lead sources. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? We can keep track of customer interactions and assess our customer service. It also helped us adjust our marketing according to what the reports say. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/6/2022 "Nice way to get more calls" 5/5 What do you like best about Call Tracker? Helpful for tracking calls and keeping caller information. Call Tracker is easy to use. The recording feature is a nice tool that helps us reflect on conversations. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? I would like to be notified if there are any issues with the number insertion, but I haven’t had any trouble. Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: It's a good tool to use for keeping call data in one place. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? We can track phone calls and record phone conversations. It’s helpful for paid ads so we can be sure our money is well spent and the ads drive calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/2/2022 "Decent platform" 5/5 What do you like best about Call Tracker? The interface is easy to navigate and the features are practical to track incoming calls. I like the calls and messages notifications and being able to view the performance of my ads. I recommend it. Review collected by and hosted on G2.com. What do you dislike about Call Tracker? The tracking numbers cause some confusion with customers that already know our number. Review collected by and hosted on G2.com. Recommendations to others considering Call Tracker: I recommend the solution if you need to stay on top of a large call volume. Review collected by and hosted on G2.com. What problems is Call Tracker solving and how is that benefiting you? We can set goals in Google Analytics and keep track of how campaigns are driving calls. Call Tracker helps keep call data organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Call Tracker. ### Starter $37 Month ### Pro $87 Month ### Agency $147 Month [ View More Pricing Information ](https://www.g2.com/products/call-tracker/pricing) Call Tracker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7b4fe6ad0853680a9a589939fe9ea640/ringba.png "Product Avatar Image") Ringba 4.9/5(158) [ Compare Now ](https://www.g2.com/compare/call-tracker-vs-ringba) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e90f804c2657749825f68807ea7c193/callrail.png "Product Avatar Image") CallRail 4.5/5(1,835) [ Compare Now ](https://www.g2.com/compare/call-tracker-vs-callrail) ##### ##### Call Tracker Features Phone Number Management Local Phone Numbers Toll-Free Numbers Port Existing Numbers Tracking Visitor & Keyword Tracking Dynamic Number Insertion Call Routing IVR Call Scheduling Geo-Routing Analytics Call Data Call Recording Advanced Reporting [ View More Features ](https://www.g2.com/products/call-tracker/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking) ##### Explore More [What is the top-rated no-code development platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-no-code-development-platform-for-enterprises)[Best cpq software for small businesses](https://www.g2.com/discussions/what-s-the-best-cpq-software-for-small-businesses)[What sales gamification software actually drives outbound call activity for inside sales teams rather than just adding badges nobody cares about?](https://www.g2.com/discussions/what-sales-gamification-software-actually-drives-outbound-call-activity-for-inside-sales-teams-rather-than-just-adding-badges-nobody-cares-about) [What exit interview management tools have the most intuitive design for increasing response rates compared to traditional form-based surveys?](https://www.g2.com/discussions/what-exit-interview-management-tools-have-the-most-intuitive-design-for-increasing-response-rates-compared-to-traditional-form-based-surveys)[Best PIM software for small retail business](https://www.g2.com/discussions/what-s-the-best-pim-software-for-small-retail-businesses)[Top cloud data security platforms for compliance-heavy industries](https://www.g2.com/discussions/what-are-the-cloud-data-security-platforms-for-compliance-heavy-industries) [Show MoreShow Less](javascript:void(0);)