--- title: Call Tracker Reviews meta_title: 'Call Tracker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Call Tracker works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 21 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Call Tracker Reviews **Vendor:** Call Tracker **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About Call Tracker CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone calls both online and offline. Our platform is perfect for marketing agencies who want to show the value of the campaigns they manage to their clients with our agency features allowing you to use your branding and invite your clients. ## Call Tracker Reviews ### 1. Good app to track all your call records and call history at one place. **Rating:** 4.0/5.0 stars **Reviewed by:** Allan F. | Financial Analyst, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Call Tracker?** The best thing I like about Call Tracker Software is that it helps to identify the name of every call before its connected which helps in acknwoledging the person already before talking itself. **What do you dislike about Call Tracker?** The thing which I don't like about Call Tracker is that it automatically gets started even if there is no internet and then sometimes it takes time to get connected to the call, which is time-consuming and annoying sometimes. **What problems is Call Tracker solving and how is that benefiting you?** Call tracker has made a good impact on my company business as it helps to accompany or manage multiple call requirements to be attended to simultaneously.Also. it helps the Client to tackle any issue by connecting on real time basis. Also Call tracking helps in identifying inbound channels, campaigns, and sources driving higher conversions. ### 2. Efficiently Track and Optimize Your Calls **Rating:** 4.0/5.0 stars **Reviewed by:** Purva R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Call Tracker?** The advanced call routing options and IVR system are the best features of Call Tracker. Also it can be integrates with other CRM systems. **What do you dislike about Call Tracker?** Call tracking accuracy, data synchronization along with technical glitches are some of the drawbacks of Call Tracker. **What problems is Call Tracker solving and how is that benefiting you?** Routing calls to the right department provide automated information to callers which improves customer experience. The insights of call demographics helping us to focus on right customer. ### 3. Great Value **Rating:** 4.0/5.0 stars **Reviewed by:** Greg J. | Business Owner, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2017 **What do you like best about Call Tracker?** The pricing is great and the features are virtually identical and in some cases better than more expensive services. **What do you dislike about Call Tracker?** I would like to see automated reporting that could be sent out weekly or monthly to clients. **Recommendations to others considering Call Tracker:** Great way to offer Call Tracking without a big monthly commitment. **What problems is Call Tracker solving and how is that benefiting you?** Call Tacker allows me to offer a service that not all other agencies or freelancers are able to offer and it separates me from competition. ### 4. Good for tracking calls. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2017 **What do you like best about Call Tracker?** Running Reporting is very easy. I am able to get the information I need easily. **What do you dislike about Call Tracker?** The mobile interface could be better. The layout on my phone can be hard to read sometimes. **What problems is Call Tracker solving and how is that benefiting you?** We keep track of calls from ppc marketing and use it to for marketing analysis. ### 5. Call tracking for marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2017 **What do you like best about Call Tracker?** Easy to set up, friendly help, good pricing **What do you dislike about Call Tracker?** Can't think of any right now. I can't think of any right now as I haven't used it much yet. **Recommendations to others considering Call Tracker:** Yes **What problems is Call Tracker solving and how is that benefiting you?** Not to publish my private phone # for marketing tool. I am just starting my small business and have not realized benefits yet, but expecting to. ## Call Tracker Discussions - [Can we do screen configuration while using on my phone?](https://www.g2.com/discussions/51211-can-we-do-screen-configuration-while-using-on-my-phone) - 1 upvote - [View Call Tracker pricing details and edition comparison](https://www.g2.com/products/call-tracker/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A32%3A20+-0500&secure%5Bsession_id%5D=9c136e36-6e66-47ef-b6f9-5c721a81f3d9&secure%5Btoken%5D=7e3506f737fd89cff0aac98f72ff59e56f9ac3849c4deec7003f1d9564b7c358&format=llm_user) ## Call Tracker Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution - Activity Tracking - Conversion Tracking - ROI Tracking **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence - Real-Time Reporting **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Call Routing** - IVR - Call Scheduling - Geo-Routing - Call Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Computer Telephony Integration **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Activity Dashboard - Campaign Analytics - Automatic Call Distribution - Lead Capture - Real-Time Analytics - API - CRM - Call List Management - Real-Time Monitoring - Campaign Management - Voice Mail - Call Scoring - Call Whispering - Data Import/Export - Generative AI - Multi-Campaign - Call Tracking Metrics - Monitoring - Lead Generation - AI Copilot - Call Transcription - Call Center Management - Predictive Dialer - Lead Management - Customizable Reports - Contact Management - Caller ID - Auto-Dialer - Call Disposition - Performance Management - Call Scripting - Lead Qualification - Call Transfer - Reporting & Statistics - Alerts/Notifications - Call Monitoring **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top Call Tracker Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews) - [CTM](https://www.g2.com/products/ctm-ctm/reviews) - 4.5/5.0 (727 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews)