Sage HR Reviews & Product Details

The tool is very easy to use. The dashboard is well designed, so each user can clearly see their upcoming time off, as well as the time off scheduled for other colleagues. The level of customization is very granular, so you can choose exactly what each individual sees.

I also really like the approval setup. The ability to set individual or multiple approvers—and even have different approvers for different time-off policies—is amazing. One of the best features is the Recipes, which is basically an IF THIS THEN THAT concept. You can create custom recipes that get triggered and perform tasks, such as sending automatic emails when a certain type of leave is requested.

The APIs are available as well. We were able to use the API to build a custom widget for internal purposes to show who is out of the office and when they are due to return. I’ve been using it for over 5 years, and it just keeps getting better. It started off as CAKEHR, but with the acquisition of SAGE, the improvements have been even better.

Pricing is very reasonable. Whenever we’ve needed help from customer support, it’s been easy to reach them through the hovering chat box in the bottom-right of the screen, and our issues were resolved in a timely manner. Review collected by and hosted on G2.com.

The mobile app is somewhat limiting in terms of the experience you get compared with the web version. On mobile, you can get the bare minimum done, like requesting or approving leave, but for anything beyond that you’ll need to use the web experience. The web version, on the other hand, has no performance flaws whatsoever. Review collected by and hosted on G2.com.

I find it very helpful because it streamlines HR processes while still staying easy for both employees and managers to use. The main upsides are that it saves time, improves the employee experience, and makes it easier to support remote teams. Review collected by and hosted on G2.com.

In my experience, I haven’t encountered any downsides. It’s been really helpful and easy to access whenever I need it. Review collected by and hosted on G2.com.

What I like most about Sage HR is the simplicity of daily human resources management. The software allows for easy centralization of leave requests, absence tracking, and employee information, making the organization clearer and more streamlined. I also appreciate the automatic notifications and the ability for employees to make their requests directly online, without going through complicated exchanges. Review collected by and hosted on G2.com.

What I like least about Sage HR is that some advanced features remain limited or require additional modules, which can increase the cost. The interface can also seem a bit basic or less intuitive for some more complex tasks, especially at the beginning of use. Finally, sometimes integrations with other tools are not as seamless as expected. Review collected by and hosted on G2.com.

I like the standardization of templates in Sage HR. When creating multiple templates or files, like in Excel, you risk losing consistency, and the wording might differ from one to the next. On Sage HR, it's all consistent as you basically just fill in the fields you set up. The HR modules and extra ESS capabilities were key factors for switching from Sage VIP Premier. Although there was quite a learning curve with the initial setup and it required a lot of work upfront, it was worth it because the more you do initially, the less you have to do later when it really counts. Review collected by and hosted on G2.com.

It's more aimed at large organizations, and we're smaller and more flexible, so contracting and performance reviews happen simultaneously to account for changes in the job, where I know contracting is intended to be at the start of a review period, not the end. So for me it often means redoing templates when the review period begins because last year's template is not relevant anymore. But that's not the system's fault. Review collected by and hosted on G2.com.

I primarily use Sage HR for reimbursements, and it makes the entire process very smooth. I can easily upload my bills, submit claims, and track approvals directly in the app without any back-and-forth. The workflow is clear, approvals are quick, and everything stays organized in one place, which saves time and effort. Review collected by and hosted on G2.com.

One thing I dislike about Sage HR is that sometimes the app can feel a bit slow or clunky when uploading multiple documents at once. It can also be a little confusing to navigate certain menus at first until you get used to it. A few more customization options and smoother batch upload features would make the experience even better. Review collected by and hosted on G2.com.

You can start with core HR features and add modules (performance, scheduling, expenses, etc.) as needed. That makes it appealing for small to mid-sized companies that don’t want to overcommit upfront. Review collected by and hosted on G2.com.

It’s solid for simple HR—but frustrating if you need depth, integrations, or all-in-one functionality. Review collected by and hosted on G2.com.

I like Sage HR because it has the same format as Sage Intacct and Sage Construction Management, which we also use. The format similarity is valuable, especially since both Sage Construction Management and Sage HR auto sync with Sage Intacct once changes are made, allowing our main financial platform to update automatically. Review collected by and hosted on G2.com.

I think it would be a nice improvement to have certain things be automatically done, such as email reminders. Or it would be a big improvement if it could be our payroll processor, but with prevailing wage jobs, that task is likely too robust. Not much support after the initial setup but it was not bad at all. I would love to have a contact that I could just reach out to with questions (and not be charged for). Review collected by and hosted on G2.com.

I appreciate the simplicity and ease of use, as well as the quick response from customer service. However, when it comes to resolving actual bugs that require attention from the development team, the process tends to be quite slow.

The implementation itself was straightforward, but I found that certain modules, such as Performance Review, are rather rigid. You have to adapt your processes to fit their structure in order to make them work effectively. Review collected by and hosted on G2.com.

The development process feels slow, and there are persistent bugs that make the experience frustrating, such as being repeatedly prompted for 2FA authentication codes even though the option to remember them for 30 days is selected. I have reported this problem for over a year now, yet it still hasn't been resolved. Review collected by and hosted on G2.com.

I mainly use the Sage HR portal to download my payslips, and that’s honestly the only use case I can think of for it. Review collected by and hosted on G2.com.

The UI/UX feels like it’s from the Stone Age—it looks very outdated and old. Review collected by and hosted on G2.com.

I liked many things about this platform. First thing is, Sage HR functions as a standalone web and mobile app. I mean its accessibility. Review collected by and hosted on G2.com.

nothing to deslike, but it has only a limited customisation option Review collected by and hosted on G2.com.