Buzz Medical Messenger Features
Collaboration (3)
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Modules
Offer modules for both health care givers and staff.
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Scheduling
Integrate with outside scheduling platforms.
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Reporting
Ability to track patient retention and turnover.
Communication (6)
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Security
Ensures messages about patient information are confidental and secure.
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Health Care Messages
Ability to send different kinds of messages to nurses than doctors.
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Alarms
Send alarms to users if they do not respond to notifications in a timely manner.
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Messaging
Offers the ability for users to send messages within the platform.
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Telephone
Integrate with telephone insfrastructure so that users can make calls directly from the tool.
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Notifications
Ability to recieve notifications for new messages on a multitude of outside devices.
Platform (9)
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User Authorization - HIPAA Compliant Messaging
Allows administrators to set up and implement any levels of authorization required to send and receive secure messages
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Compliant Texting - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted text messages
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Compliant Emailing - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted emails
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Clinical Communication - HIPAA Compliance
Facilitates communication between health care professionals
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HIPAA Compliance - HIPAA Compliant Messaging
Aligns and complies with HIPAA regulation and standards
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Operating Systems - HIPAA Compliant Messaging
Supports desktop, iOS, and Android operating systems
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Message Lifespan - HIPAA Compliant Messaging
Allows the determination and assignment of the lifespan of a delivered message
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Workflow Enhancement - HIPAA Compliant Messaging
Enhances clinical workflows
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Patient Management (3)
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Staff Scheduling
Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation
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Patient Retention
Ability to track and analyze patient referrals, retention, and turnover.
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CDI (Clinical Document Improvement)
Stores clinical data into a centralized database; supports physician access to data
Operations (7)
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Correspondance Variety
Allows the sending of different types of messages to different users and physician types
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Data Sharing
Streamlines the digital or electronic sharing of confidential patient data
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Cross Platform Support
Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices
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Routing
Routes calls and messages based on availability, user level, and escalation protocol
Health Care IT Integration
Ensures integration between and interoperability with other health care solutions and systems
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Analytics and Reporting
Enables hospital IT to measure usage and effectiveness of communications tools
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Messaging Security
Ensures messages about patient information are confidental and secure.
Technology (4)
Telecommunications
Utilizes telecommunications technology to provide providers and patients with two-way communication.
Low Bandwidth Support
Ensures that the telemedicine solutions works even when internet is slow or network is poor.
EHR Integration
Facilitates the integration between telemedicine platform and existing EHR.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Administration (4)
Practice Branding
Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.
Practice Specific
Supports the needs and requirements of specialty practices.
Charting And Documentation
Generates or provides practioners with the tools to create clinical documentation post-meeting.
Multi-Provider Practice
For practices with multiple providers
Compliance (2)
HIPAA Compliance
Ensures that the telemedicine platform adheres and complies with HIPAA regulations.
State Regulation Compliance
Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations.
Additional Functionality (81)
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Import/Export
Import and export data to and from software applications
Secure Data Storage
Securely stores data to prevent data loss or breaches
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Customizable Reports
Alter the layout and content of reports
Data Security
Protect sensitive data for digital privacy
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customizable Forms
Customize contracts and forms to collect specific information
For Healthcare
Software designed for the healthcare industry
Document Storage
Store and organize documents in a centralized system
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Activity Tracking
Track and document all activities across devices, networks, and other systems
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Reporting
Active reporting of data and metrics
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Version Control
Track revisions and updates made to files and navigate between different versions
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Risk Analysis
Analyze potential risks across the organization
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Document Storage
Store and organize documents in a centralized system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Appointment Scheduling
Schedule appointments via a calendar
Softphone
Use your computer as a phone device to make calls over the internet
Chat/Messaging
Communicate using direct chat or messages within the system
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Records Management
Ability to record, store, update, and retrieve information
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Secure Data Storage
Securely stores data to prevent data loss or breaches
Remote Treatment Planning
Remotely create and access treatment plans tailored to individual patients based on symptoms
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Customizable Forms
Customize contracts and forms to collect specific information
Video Conferencing
Connect with meeting participants remotely over video
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Multi-Location
Manage and support multiple locations
Mobile Alerts
Notifications via mobile devices
Practice Management
Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Email Reminders
Reminders sent via email
Confirmations/Reminders
Automated reminders and confirmations for booked appointments and events via text or email
Online Forms
Create new forms and/or use ready-made online form templates
Claims Management
Process of submitting and following up on claims with insurance companies
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
Electronic Payments
Electronically collect payments for goods or services
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Payment Processing
Accept, record, and reconcile financial transactions
One-to-One Messaging
Send personal messages to clients or attendees
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Live Chat
Ability to chat online in real time
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Medical Billing
Manage billing and payments for a healthcare provider
Workflow Management
Create, design and manage workflows for repetitive tasks
Scheduling
Plan availability and assign specific time slots for tasks and resources
Virtual Waiting Room
Monitor wait time and abandonment for incoming requests that have not been routed
Mobile Access
Access software remotely via mobile devices
E-Prescribing
Transmit prescriptions to pharmacies electronically
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Document Management
Store, manage, and track all electronic documents in a centralized location



