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# Buzz Medical Messenger vs Trillian Comparison - What are their main differences?

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Buzz Medical MessengerTrillian[+ Add Product](#)

Pricing

**Buzz Medical Messenger**
 **Contact Us** Per Month · Enterprise Standard

**Trillian**
Free Trial

**$3.33** 1 User Per Month · Individuals

**Pricing Insights**
from reviews

Time to Implement

**Buzz Medical Messenger**
\<1 month

Based on 14 responses

**Trillian**
\<1 month

Based on 8 responses

Return on Investment

**Buzz Medical Messenger**
4 months5 months sooner

Based on 13 responses

**Trillian**
9 months

Based on 8 responses

Perceived Cost

**Buzz Medical Messenger**
Not enough reviews yet

**Trillian**
$$$$$

Average Discount

**Buzz Medical Messenger**
Not enough reviews yet

**Trillian**
Not enough reviews yet

 ![Buzz Medical Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/d873eb1f461c9bebbfeda780cdba1e7d/buzz-medical-messenger.svg "Buzz Medical Messenger")

 ![Trillian](https://images.g2crowd.com/uploads/product/hd_favicon/1533825556/trillian.svg "Trillian")

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**Pros & Cons**
from reviews

**Buzz Medical Messenger**
[
Communication (16)
](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849040&qs=pros-and-cons#reviews)[
Features (9)
](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1849175&qs=pros-and-cons#reviews)[
Limited Features (2)
](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=1848972&qs=pros-and-cons#reviews)[
Not User-Friendly (2)
](https://www.g2.com/products/buzz-medical-messenger/reviews?filters%5Bsentiment_snippet%5D=2259840&qs=pros-and-cons#reviews)

**Trillian**
[
Ease of Use (5)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1061570&qs=pros-and-cons#reviews)[
Communication (4)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1061692&qs=pros-and-cons#reviews)[
Limited Features (3)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1989141&qs=pros-and-cons#reviews)[
Not User-Friendly (3)
](https://www.g2.com/products/trillian/reviews?filters%5Bsentiment_snippet%5D=1989113&qs=pros-and-cons#reviews)

Integrations

**Buzz Medical Messenger**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f489c96376750da1af96f0fd061c6ef/advancedmd.png "Product Avatar Image")

AdvancedMD

](https://www.g2.com/products/advancedmd/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24aa9e80d6310760a32e27606eb29518/curantis.jpeg "Product Avatar Image")

Curantis

](https://www.g2.com/products/curantis/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image")

Epic

](https://www.g2.com/products/epic/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d37f3998b66f6217aa15b6612dabab9/homecare-homebase.png "Product Avatar Image")

Homecare

](https://www.g2.com/products/homecare-homebase/reviews)[
View all
](https://www.g2.com/products/buzz-medical-messenger/integrations)

**Trillian**
Not enough data

Screenshots

**Buzz Medical Messenger**
 ![Buzz Medical Messenger screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1234563/Slide03.jpeg)

**Trillian**
 ![Trillian screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/110644/trillian-1.png)

**Ratings**
from reviews

Meets Requirements

**Buzz Medical Messenger**

9.9

9.936

**Trillian**

9.2

9.2113

Ease of Use

**Buzz Medical Messenger**

9.6

9.664

**Trillian**

9.2

9.2113

Ease of Setup

**Buzz Medical Messenger**

9.6

9.632

**Trillian**

9.2

9.245

Ease of Admin

**Buzz Medical Messenger**

9.7

9.710

**Trillian**

9.2

9.236

Quality of Support

**Buzz Medical Messenger**

10.0

10.035

**Trillian**

8.8

8.882

Has the product been a good partner in doing business?

**Buzz Medical Messenger**

9.8

9.810

**Trillian**

9.5

9.531

Product Direction (% positive)

**Buzz Medical Messenger**

10.0

10.032

**Trillian**

6.7

6.7108

**Features**
ratings from reviews

Clinical Communication and Collaboration[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

9.8

25

7.6

8

Collaboration

Modules

9.6(won by default)

17

Not enough data

Scheduling

9.7(won by default)

16

Not enough data

Reporting

9.6(won by default)

17

Not enough data

Communication

Security

10.0(won by 2.3)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

5

Health Care Messages

9.8(won by 1.7)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

6

Messaging

9.9(won by 1.6)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

7

Notifications

9.9(won by 1.8)

23

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

8

Alarms

9.6(won by default)

16

Not enough data

Telephone

9.7(won by default)

21

Feature Not Available

Patient Management

Staff Scheduling

9.5(won by default)

11

Feature Not Available

Patient Retention

9.5(won by default)

11

Feature Not Available

CDI (Clinical Document Improvement)

9.7(won by default)

11

Feature Not Available

Operations

Cross Platform Support

9.8(won by 3.1)

15

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

5

Health Care IT Integration

9.8(won by 2.5)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

Messaging Security

10.0(won by 2.7)

18

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

Correspondance Variety

9.8(won by default)

15

Not enough data

Data Sharing

9.9(won by default)

17

Not enough data

Routing

9.9(won by default)

12

Not enough data

Analytics and Reporting

9.9(won by default)

12

Not enough data

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

9.9

25

9.7

10

Platform

User Authorization - HIPAA Compliant Messaging

10.0(won by 0.2)

22

9.8

9

Compliant Texting - HIPAA Compliant Messaging

10.0(won by 0.2)

22

9.8

9

Clinical Communication - HIPAA Compliance

10.0(won by 0.4)

22

9.6

8

HIPAA Compliance - HIPAA Compliant Messaging

10.0(won by 0.4)

22

9.6

9

Operating Systems - HIPAA Compliant Messaging

9.8(tied score)

19

9.8(tied score)

8

Message Lifespan - HIPAA Compliant Messaging

10.0(won by 0.2)

18

9.8

8

Workflow Enhancement - HIPAA Compliant Messaging

9.8(won by 0.2)

19

9.6

9

Compliant Emailing - HIPAA Compliant Messaging

9.9(won by default)

17

Feature Not Available

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

Not enough data

8.4

54

Business Instant Messaging

File Sharing

Not enough data

8.3(won by default)

38

Notifications

Not enough data

9.2(won by default)

47

Search

Not enough data

8.0(won by default)

33

Screen Sharing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Instant Messaging 

Audio Conferencing

Not enough data

8.1(won by default)

18

Video Conferencing

Not enough data

8.2(won by default)

12

Two-Way Audio & Video

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Business Instant Messaging

Mobile Application

Not enough data

9.3(won by default)

39

Web Application

Not enough data

9.4(won by default)

38

Third-Party Integrations

Not enough data

7.7(won by default)

22

Active Directory Integration

Not enough data

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

Not enough data

Not enough data

AI - Business Instant Messaging

AI Powered Search

Not enough data

Not enough data

Smart Notifications

Not enough data

Not enough data

AI Powered Language Translation

Not enough data

Not enough data

Content Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

Not enough data

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Read Receipts

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Telemedicine[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

9.9

6

Not enough data

Technology

Telecommunications

9.7(won by default)

5

Not enough data

Low Bandwidth Support

Not enough data

Not enough data

EHR Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Administration

Practice Branding

Not enough data

Not enough data

Practice Specific

Not enough data

Not enough data

Charting And Documentation

Not enough data

Not enough data

Multi-Provider Practice

Not enough data

Not enough data

Compliance

HIPAA Compliance

10.0(won by default)

5

Not enough data

State Regulation Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

For Medical Purposes

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Records Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Remote Treatment Planning

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Practice Management

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Online Forms

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Medical Billing

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Virtual Waiting Room

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

E-Prescribing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Show 1 feature category with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Buzz Medical Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/d873eb1f461c9bebbfeda780cdba1e7d/buzz-medical-messenger.svg "Buzz Medical Messenger")](https://www.g2.com/products/buzz-medical-messenger/reviews)

Buzz Medical Messenger

Small-Business(50 or fewer emp.)

72.3%

Mid-Market(51-1000 emp.)

27.7%

Enterprise(\> 1000 emp.)

0%

[![Trillian](https://images.g2crowd.com/uploads/product/hd_favicon/1533825556/trillian.svg "Trillian")](https://www.g2.com/products/trillian/reviews)

Trillian

Small-Business(50 or fewer emp.)

51.2%

Mid-Market(51-1000 emp.)

39.7%

Enterprise(\> 1000 emp.)

9.1%

Small-Business

(50 or fewer emp.)

72.3%

51.2%

Mid-Market

(51-1000 emp.)

27.7%

39.7%

Enterprise

(\> 1000 emp.)

0%

9.1%

Reviewers' Industry

[![Buzz Medical Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/d873eb1f461c9bebbfeda780cdba1e7d/buzz-medical-messenger.svg "Buzz Medical Messenger")](https://www.g2.com/products/buzz-medical-messenger/reviews)
Buzz Medical Messenger

Hospital & Health Care

39.6%

Medical Practice

12.1%

Information Technology and Services

11.0%

Health, Wellness and Fitness

9.9%

Computer Software

5.5%

Other

22.0%

[![Trillian](https://images.g2crowd.com/uploads/product/hd_favicon/1533825556/trillian.svg "Trillian")](https://www.g2.com/products/trillian/reviews)
Trillian

Computer Software

9.9%

Information Technology and Services

9.1%

Higher Education

5.0%

Hospital & Health Care

5.0%

Accounting

4.1%

Other

66.9%

Alternatives

**Buzz Medical Messenger Alternatives**

 ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform")

[
TigerConnect Clinical...
](/products/tigerconnect-clinical-collaboration-platform/reviews)

 ![Spruce Health](https://images.g2crowd.com/uploads/product/hd_favicon/93e8f434dc843131d58a3a10e481d2c5/spruce-health.svg "Spruce Health")

[
Spruce Health
](/products/spruce-health/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

 ![Paubox](https://images.g2crowd.com/uploads/product/hd_favicon/57b768928a3f3f68b3afeb8a9c97e31b/paubox.svg "Paubox")

[
Paubox
](/products/paubox/reviews)

**Trillian Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

 ![TigerConnect Clinical Collaboration Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e1214e9e1729ae67ccfc5339714b59d0/tigerconnect-clinical-collaboration-platform.png "TigerConnect Clinical Collaboration Platform")

[
TigerConnect Clinical...
](/products/tigerconnect-clinical-collaboration-platform/reviews)

## Buzz Medical Messenger vs Trillian

When assessing the two solutions, reviewers found Buzz Medical Messenger easier to use, set up, and administer. Reviewers also preferred doing business with Buzz Medical Messenger overall.

- Reviewers felt that Buzz Medical Messenger meets the needs of their business better than Trillian.
- When comparing quality of ongoing product support, reviewers felt that Buzz Medical Messenger is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Buzz Medical Messenger over Trillian.