
The best thing is that sharing documents with individuals who are not from our company is simple and hassle-free. We deal with external vendors all the time. Box enables me to generate a shared link and add the expiry date; I send the link, and we can collaborate. No account creation and access requests required.
Moreover, Box allows for desktop syncing. The moment I open a document in my laptop, it is synced on the cloud without even realizing it. This way, when I open a document on another machine, I get the most up-to-date version of it.
Another great feature is the commenting of files. I don't have to go back and forth in emails anymore to ask, "What was your opinion about page three?" Review collected by and hosted on G2.com.
The prices add up fast. The price per user for us becomes very significant as we are a rather large group. There are also some options we need, such as advanced admin options and logging functionality, which will cost us more.
The web-based application becomes sluggish when we open big folders with multiple files. The loading times when moving from one folder to another or opening any file become quite irritating.
Integration is possible yet not always smooth. Integrating Box with our CRM was a challenge in itself, and sometimes synchronization fails. Review collected by and hosted on G2.com.


