--- title: Box Reviews meta_title: 'Box Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5258 reviews by the users' company size, role or industry to find out how Box works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 5258 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Box Reviews **Vendor:** Box **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.2/5.0 **Total Reviews:** 5,258 ## About Box Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity ## Box Pros & Cons **What users like:** - Users find Box extremely **easy to use** , appreciating its intuitive design and minimal training requirements. (96 reviews) - Users value the **robust security measures** of Box, ensuring safe storage and sharing of sensitive documents seamlessly. (57 reviews) - Users love the **simplicity of sharing and collaborating** with Box, enhancing productivity and peace of mind in managing files. (54 reviews) - Users appreciate the **easy sharing** capabilities of Box, enabling secure, organized collaboration from any device. (50 reviews) - Users value the **seamless integration** of Box, enhancing collaboration and simplifying file management across platforms. (47 reviews) - Collaboration (38 reviews) - Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (34 reviews) - Easy Collaboration (33 reviews) - Team Collaboration (33 reviews) - Easy Integration (32 reviews) **What users dislike:** - Users often experience **slow performance** with Box, especially during file syncing and mobile app usage. (30 reviews) - Users feel that Box is **expensive** , especially for smaller teams compared to other storage options available. (27 reviews) - Users find the **storage limitations** of Box frustrating, particularly due to costs and inadequate organizing options. (20 reviews) - Users find Box **lacking advanced features** , making it challenging for newcomers to utilize its capabilities effectively. (17 reviews) - Users report **performance issues** with Box, including slow uploads, downloads, and syncing that hinder productivity. (17 reviews) - Users often face **connectivity issues** with Box, experiencing syncing problems and limited connection options. (15 reviews) - Interface Usability (15 reviews) - Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (15 reviews) - Cost Limitations (14 reviews) - Learning Curve (14 reviews) ## Box Reviews ### 1. User-Friendly Interface Makes Navigation a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Box?** The user-friendly interface makes it easy to navigate. It is an integral part of our organization's daily operations. **What do you dislike about Box?** Box's website occasionally crashes, which can be frustrating. **What problems is Box solving and how is that benefiting you?** It solves storage of files that anyone can access in the organization. ### 2. Physician Advisor **Rating:** 2.5/5.0 stars **Reviewed by:** Marisol V. | Physician recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Box?** it keeps me in line to manange my assignements **What do you dislike about Box?** i have not run into anything that does not work for me **What problems is Box solving and how is that benefiting you?** getting documents completing in a timely manner ### 3. Box is great, but, you need to understand how to log in **Rating:** 3.5/5.0 stars **Reviewed by:** Martie R. | Creative Services Project Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Easy to share collateral with other users. It can store a lot of large files with no issues. **What do you dislike about Box?** It is not clear that when you're invited to join a Box account, that you need to log in at Box.com, not through the link sent via email. Took me way too long to figure that out and it was a hinderance on my project. **What problems is Box solving and how is that benefiting you?** It's making it easier for my team to share information with another team that is not connected to me at my business. ### 4. Real-Time Collaboration and Lightning-Fast Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Saul V. | SAP Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Box?** collaboration in real time and updates are fast **What do you dislike about Box?** sometimes the app is down and can'c connect to have the docuemnts, version sometimes is messy **What problems is Box solving and how is that benefiting you?** have a repository of documents and collaboration between teams ### 5. Effortless and Secure Collaboration for Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Box?** Box makes sharing and securing information incredibly simple, especially for teams that care about compliance and collaboration across tools they already use. **What do you dislike about Box?** Box is fantastic for secure cloud collaboration, but it can feel slower, less intuitive, and more expensive than some alternatives — especially if you’re handling large files or want simple offline access **What problems is Box solving and how is that benefiting you?** The built-in security and permission controls ensure we can safely share sensitive content with both internal teams and external partners ### 6. Widely Adopted and Essential for Our Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Khushika N. | Software Quality Assurance Associate, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Box?** It is used in our organisation almost by everyone. It is very clear and user friendly **What do you dislike about Box?** Always gets logged out and asks whether I am from the organization or not. **What problems is Box solving and how is that benefiting you?** I don't know ### 7. Box allows true Knowledge Management **Rating:** 5.0/5.0 stars **Reviewed by:** Thom R. | Vice President, Carrier Management, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Box?** The ability to integrate with other platforms like Salesforce and Teams. **What do you dislike about Box?** The Box learning tools (like Box University) are not very user friendly. **What problems is Box solving and how is that benefiting you?** Box is allowing us to experiment with and accelerate the use of AI in our operations. ### 8. I’ve used it to share files and marketing documents for work **Rating:** 4.0/5.0 stars **Reviewed by:** Karie E. | Events Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Box?** It’s easy to use and it’s intuitive. I’ve never had a problem with it not working or I’ve never had trouble being able to figure something out. **What do you dislike about Box?** Not really much I dislike about it. I might wish the cost was a little bit lower for independent freelancers or they had a deal for independent freelancers. **What problems is Box solving and how is that benefiting you?** It’s allowing me to share files really easily and it’s benefiting me because I don’t have to send my clients documents through email that don’t always get sent because of limits on storage. ### 9. Effortless Document Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Raghu B. **Reviewed Date:** September 11, 2025 **What do you like best about Box?** I love the ease of integration and ease of use that Box offers. The software significantly simplifies document management and allows seamless sharing with my guests, which is fantastic. I've been using it alongside Google Drive for more than two years with tremendous satisfaction. **What do you dislike about Box?** I wish Box had more integration options with other tools. **What problems is Box solving and how is that benefiting you?** I use Box for document management and forecasting, making it easier to manage and share documents with guests. ### 10. Secure, Seamless, and Scalable Content Management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Minu G. | LIC Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Box?** easy navigation is my famous features in this tool. comment and version history is also best **What do you dislike about Box?** very limited review functionality and rigid folder structure **What problems is Box solving and how is that benefiting you?** - Box’s enterprise-grade encryption and compliance certifications (HIPAA, GDPR, etc.) give us confidence when handling regulated data. - The audit trail and admin console are powerful tools for monitoring usage and enforcing policies. ### 11. Secure and efficient cloud collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** 雅尚 . | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Box makes secure collaboration easy, allowing our team to share, edit, and manage files from anywhere without worrying about data loss or compliance issues.” **What do you dislike about Box?** The pricing model can be expensive for smaller teams, especially if advanced features like Governance or Shield are required. **What problems is Box solving and how is that benefiting you?** Box helps us address strict compliance requirements by providing secure storage, access controls, and governance features. This reduces the risk of data leaks and makes audits much smoother. ### 12. Easy to use, great tool for storage **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua P. | Account Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Box?** Box is intuitive to use, easy to understand. I like the desktop version and the iPhone app both. I use the free account for personal use. Previously used it for work -- and appreciated the security features. **What do you dislike about Box?** I wish the pricing were better. I use the free account because I have not yet invested in the more costly unlimited storage -- for personal use. **Recommendations to others considering Box:** Pricing. Start with the free plan and see what usage plan you need. **What problems is Box solving and how is that benefiting you?** Currently use it for personal use. Previously used it for work. Solved the problem of storage. Eliminated the need for synching, as my "network" storage was Box.com. Was HIPAA compliant and secure. Fast, intuitive. ### 13. Easy to use and secure **Rating:** 4.5/5.0 stars **Reviewed by:** Archit B. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Box?** Box makes it easy to store and share files securely. I like that I can access everything from any device and the collaboration feature saves a lot of time. **What do you dislike about Box?** At times, it can be slow and the interface could be more intuitive in places. **What problems is Box solving and how is that benefiting you?** It helps my team keep documents in one place instead of scattered across emails and drives. It saves time, keeps files organized and improves collaboration. ### 14. Secure file sharing and workflow automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Box?** It can easily be integrated with other software like slack, zoom making collaboration faster and seamless. Users can interact and collaborate on documents in real time. Has a user friendly interface. **What do you dislike about Box?** The syncing while using using offline features can be a little slow and challenging. The mobile app is also not very user friendly. Bigger documents don’t sync well with the desktop version **What problems is Box solving and how is that benefiting you?** Collaboration on documents with both internal team members as well as external collaborators. Sharing larger documents or folders on box especially in the healthcare space as it has security and encryption features makes working with vendors easy. ### 15. Great Mobile Solution for Small Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Box?** Box works great. The Search function works well through the Box icon on the desktop. The admin settings are easy to set up and use. I like how it integrates with other apps. Our experiences with customer service has been well. This works great for a cloud storage function on a day by day basis. **What do you dislike about Box?** Occasionally have issues with the syncing, and I wish I was able to search from within file explorer. **What problems is Box solving and how is that benefiting you?** Cloud Storage and Collaboration ### 16. Continuous Innovation and great CS **Rating:** 5.0/5.0 stars **Reviewed by:** Andy C. | VP, Security and Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Ease of implementation and continuous innovation **What do you dislike about Box?** Many of the coolest features aren't in the base plan. **What problems is Box solving and how is that benefiting you?** Critical document backup and availability ### 17. Feature rich **Rating:** 4.5/5.0 stars **Reviewed by:** Carey L. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Box has a myriad of features available at the users' disposal and there are even more to look forward to with the upcoming availability of Box AI. Definitely looking forward to working with these enhancements. **What do you dislike about Box?** Sometimes the waterfall permissioning has some downfalls **What problems is Box solving and how is that benefiting you?** File management is very easy and the features that are available enhance the user experience. ### 18. Box **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Box?** Box is great for file sharing and collaboration, one, for our distributed team, and two, for the customers we're sharing with. The interface is clean and easy to use. The integration with Google Workspace has been seamless, and it’s been a lifesaver for organizing all our documents and for collaboration **What do you dislike about Box?** It’s a solid platform overall, but onboarding new users could be a bit smoother – but that can be more of a team issue as fara as individual adaptation. **What problems is Box solving and how is that benefiting you?** We mainly use Box to create and share content with our customers. ### 19. Easy to use with internal and external stakeholders **Rating:** 5.0/5.0 stars **Reviewed by:** Emily K. | Co-Founder / VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Box?** I've used BOX for years at my company. It is easy to sync, upload, share, and collaborate on with colleagues, and partners, both internally and externally. **What do you dislike about Box?** None I can identify. Most of the things about BOX I like. **What problems is Box solving and how is that benefiting you?** It allows for sharing, storage, and collaboration in a seamless way. ### 20. Box is an awesome and secure storage cloud storage system **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel R. | Administrative Professional, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Box?** I can store any document in the box storage. It's great for sharing open and private documents with my fellow employees. **What do you dislike about Box?** I have not found any dislikes about it. **Recommendations to others considering Box:** No recommendations **What problems is Box solving and how is that benefiting you?** I am able to not worry about if my computer and documents are backed up because all my documents are stored in box. I can also share my documents with others. ### 21. Box is the perfect solution for a compnay lookign to get away from local lan servers **Rating:** 5.0/5.0 stars **Reviewed by:** Ian R. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Box?** Implementation is easy and the benefit for us is the fact that we are situated globally and need local services whereever we are. It's secure and easily managed **What do you dislike about Box?** lack of connection options for replicating the contents away from Box **What problems is Box solving and how is that benefiting you?** It solves many problems but mainly the cetraliseed server in the cloud and a little collaboration ### 22. Drop Box for Doppbox **Rating:** 0.0/5.0 stars **Reviewed by:** Cam S. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Box?** it made it easier to send files than in gmail. Other than that, it was no better than any other products in the marketplace. **What do you dislike about Box?** It was less easy to organize and rename files. It was hard to sort or search for specific deliverables, overall it felt messy. **What problems is Box solving and how is that benefiting you?** It temporarily solved the issues we were having with file sharing. In many cases the size of the deliverables exceeded the limits for gmail attachments. However, that served as the ceiling for our use of box, we have since shifted to dropbox. ### 23. Great product for easy to use data cloud storage and collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | IT Tech, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Box?** Ease of use, reliability, great customer support, security. **What do you dislike about Box?** The sales team was rather pushy, and not happy we only bought 5 licenses **What problems is Box solving and how is that benefiting you?** The ability to send and receive data from external customers, and keeping it all safe, in one space that can be easily shared and viewed with just a few clicks. ### 24. Simple and Secure, But Slightly Clunky Compared to Alternatives **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Box?** Its pretty simple to use and most companies are ok with it at security level. **What do you dislike about Box?** If feels a little clunky compares to other sharing apps. **What problems is Box solving and how is that benefiting you?** Can move large files to multiple people quickly and easily. Most client companies accept this as a sharing method. ### 25. Great Application with Good Security **Rating:** 5.0/5.0 stars **Reviewed by:** Jon K. | Site Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** The application makes it very easy for all our users to access their data without compromising security. They continue to enhance security which is a major plus **What do you dislike about Box?** The waterfall feature makes it hard to keep everything in one area. **What problems is Box solving and how is that benefiting you?** Not allowing the entire company to share folders but the administrator only ### 26. Using box for my work **Rating:** 5.0/5.0 stars **Reviewed by:** LINI M. | Senior Technical Lead - Mulesoft, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Box?** the folder allignment as subfolders and files **What do you dislike about Box?** sometimes finding folders or files is difficult **What problems is Box solving and how is that benefiting you?** to update files in jira issue assigned for each ticket ### 27. Has been unique in improving teamwork and data management **Rating:** 5.0/5.0 stars **Reviewed by:** Carletta C. | Sales Operations, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Box?** Our sales processes and collaboration between teams have greatly improved as a result, there has been a considerable improvement in the management and accessibility of our information. We have been able to streamline our process significantly due to the ability to consolidate all of our sales documentation, including contracts and offers, into one secure place. We were able to upload, organize and exchange files quickly and easily thanks to the incredibly easy-to-use user interface. Our team members can now collaborate on the same document in real time, which has greatly increased project productivity and quality. The collaboration features are also fantastic, when we collaborate with clients and other external parties, it greatly reduces our anxiety about file sharing. **What do you dislike about Box?** It took some time to figure out how to operate it properly, but after that, it was a breeze. We double-checked that the tool was easy to use for everyone. **What problems is Box solving and how is that benefiting you?** Our team’s ability to work together and organize files has improved tremendously since we started using Box. We can access everything from anywhere because it is centralized, to exchange and communicate documents with the sales team and other collaborators during the preparation of a business proposal for a major customer. It was a clear example of how we used the platform; as everyone can see and make changes to files simultaneously, the review and approval process was much faster. There was a big change when files could be accessed directly from the browser. So that customers can see and comment on the information without downloading anything, we can also generate shared links. ### 28. BOX is a must have cloud-based content management and file storage platform **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan M. | Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Box?** Box software offers secure cloud storage for files, easy file sharing, and real-time collaboration with team members. It also includes features like version control to track changes and integrates with various apps to streamline workflows. Additionally, Box provides strong security controls and mobile access to manage content anywhere. **What do you dislike about Box?** Higher pricing compared to others. Slow customer service response times. **What problems is Box solving and how is that benefiting you?** Box software helps by securely storing files in one place and making it easy for teams to share and work together on documents. It reduces confusion by allowing real-time comments and updates, and automates simple tasks to save time. This makes teamwork faster, keeps information safe, and connects smoothly with other tools to keep work flowing. ### 29. Unbelievable Clould Storage Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Austin S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Box?** I absolutely love the truly unlimited storage. No hidden fees or overage surprises **What do you dislike about Box?** Price is a little steep, but its difficult to compare this to S3 or Sharepoint since Box has so many other features above and beyond just storage **What problems is Box solving and how is that benefiting you?** True secure cloud storage, SSO signin, easy file recovery, ### 30. easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Klushman V. | user, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2025 **What do you like best about Box?** easy of use, cheaper, customer support, ease of integration **What do you dislike about Box?** I don´think in dislike about box, but I thing the price **What problems is Box solving and how is that benefiting you?** save a data, and share data ### 31. effective safe and relaible **Rating:** 4.5/5.0 stars **Reviewed by:** Adekunle O. | support worker, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Box?** My files are safe , security is dependable and reliable **What do you dislike about Box?** Sharing a file with others who are not using a box makes it a little bit stressful **What problems is Box solving and how is that benefiting you?** storing large files and sharing files made easy ### 32. Box is great for enterprise and commercial smb customers that want to centralize content securely **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson W. | Head of Mobile Partnerships, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** The security aspects for enterprise, ease of use, AI workflows you can build on top of it, and UX **What do you dislike about Box?** Nothing is an issue at the moment! It’s been great **What problems is Box solving and how is that benefiting you?** Access to critical information related to proposals, statements of work, marketing materials, talent management and more. ### 33. Great File Storage for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Hayden E. | Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Box?** It's versatile, fairly priced, open to integrations across a wide range of services **What do you dislike about Box?** On the Mac and iOS, not being able to easily switch between multiple accounts **What problems is Box solving and how is that benefiting you?** We have to store a lot of pdf files, Box is a great place to store those documents ### 34. Trusted tool for secure document management **Rating:** 4.5/5.0 stars **Reviewed by:** Mayur G. | Customer support, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2025 **What do you like best about Box?** Box makes it really easy to store, share and collaborate on files securely from anywhere. It has strong security which can be trusted. Prompt support is provided via email if required. **What do you dislike about Box?** Sometimes file preview takes time to load. **What problems is Box solving and how is that benefiting you?** It allows me and my team to access and work on files from anywhere without worrying about data security. Can able to preview documents without downloading the file. ### 35. Box makes teamwork and file sharing easy **Rating:** 4.5/5.0 stars **Reviewed by:** Rishi G. | Support executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2025 **What do you like best about Box?** Box keeps all project files organized in one place with history details that helps teamwork smooth and mistake free. It is very user friendly. **What do you dislike about Box?** It works well overall but interface can be confusing and take time to get used to initially. **What problems is Box solving and how is that benefiting you?** Box helps us securely store and manage files in the cloud, so that i can be accessible any time and any where. Also it helps other team member to work on it. ### 36. software that enables easy storage of data and files, accessible remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Abhilash G. | Company Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Box?** The software is user-friendly and provides free cloud storage, allowing you to upload files and data effortlessly. By storing your content remotely, it helps free up valuable space on your device, making it easier to manage and access your files anytime, from anywhere **What do you dislike about Box?** There is nothing to dislike, its just sometime the software has bug of not responding. Other than that everything works good **What problems is Box solving and how is that benefiting you?** We share the data on cloud so we can share it with other employee as and when required. Its helps in maintaing data privacy ### 37. Box for All **Rating:** 4.0/5.0 stars **Reviewed by:** Peg J. | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** It’s ease of use. It’s very intuitive and for most people, requires very little training. It’s also always on the cutting edge of tech. **What do you dislike about Box?** Some of the search features. Size limitations (in the past). **What problems is Box solving and how is that benefiting you?** Allows for collaboration and remote working. ### 38. All in one file management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket S. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about Box?** Box makes it easy store and share files securely to control who can see or edit files. Real time collaboration with teammates and version control are the best feature. **What do you dislike about Box?** Box takes some time to get used to all the features. **What problems is Box solving and how is that benefiting you?** Box helps us store and share files securely in the cloud so that our team can access them when needed. It saves time, keeps everything organized and improves teamwork. ### 39. Reliable and User friendly cloud storage platform **Rating:** 4.5/5.0 stars **Reviewed by:** Bhuvana M. | IT Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Box?** The Interface is clean and intuitive. It saves older versions of document, which helps avoid mistakes and recover files easily. **What do you dislike about Box?** Desktop app should be low in size as it occupy more space. **What problems is Box solving and how is that benefiting you?** Box solves the problem of sending sensitive files over email by allowing secure sharing with permission controls. Files can be accessible from any device at any location which helps to work more productively. ### 40. It's a great service for business back ups and compliance! **Rating:** 3.5/5.0 stars **Reviewed by:** Zachary D. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Box?** The ease and security of sharing links and files with others. I like the ability to edit in app and the sync features makes my files available anywhere. **What do you dislike about Box?** The pricing is a little bit much for small businesses. If it was more comparable to other competitors I would consider renewing. **What problems is Box solving and how is that benefiting you?** Storage and security of files and previous client work. ### 41. Great for collaboration with collegue. **Rating:** 4.5/5.0 stars **Reviewed by:** Sushila D. | Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Box?** I like that i can share files with others quickly and work together on the same document without sending emails back and forth. **What do you dislike about Box?** Sometimes the upload speed feels a slow for large files but it works. **What problems is Box solving and how is that benefiting you?** Box helps me and my team to work together on files from different locations. Instead of emailing documents back and forth, we can easily work on same file, leave comments and see updates in real time. ### 42. A huge part of my day to day **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Reliability, ease of use of the product as well as account support on the backend. **What do you dislike about Box?** When there are outages a lot of work is affected since **What problems is Box solving and how is that benefiting you?** Improving workflow and saving time by streamlining tedious processes ### 43. Customer And Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Jack R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Very easy to use. It has a lot of functionality. **What do you dislike about Box?** Not much. It has a lot of cool functionality we are implementing for clients. **What problems is Box solving and how is that benefiting you?** We are integrating Box with HubSpot bringing Box functionality into HubSpot. ### 44. Very informative **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Very informative and often way above my knowledge level reminding me there is more to learn. Box’s capabilities are top notch. **What do you dislike about Box?** There are so many uses for all levels of users **What problems is Box solving and how is that benefiting you?** File storage and boxsign ### 45. Big Storage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Box?** The Big Storage give me Ability to save more files **What do you dislike about Box?** there is nothing specific i working fine **What problems is Box solving and how is that benefiting you?** give me big storage to save my data ### 46. Box is a top-notch cloud-based platform for file storage and sharing. **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh U. | SALES MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Box?** Box is a top-notch cloud-based platform for file storage and sharing, offering seamless team collaboration and robust security features. **What do you dislike about Box?** The free version has limitations on features and storage. **What problems is Box solving and how is that benefiting you?** Box enables real-time collaboration on documents, presentations, and spreadsheets, making it easier for teams to work together. ### 47. Simple and easy file storage and collabration. **Rating:** 5.0/5.0 stars **Reviewed by:** Esha S. | Business development manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2025 **What do you like best about Box?** Box is easy to use and quick to setup, even for non-technical users. we use it daily to manage and share files across teams. **What do you dislike about Box?** Till now, i have not found anything to dislike. It works smooth as per my expectation. **What problems is Box solving and how is that benefiting you?** It helps us securely store, manage and share file across teams. it improves collabration , saves time and ensure everyone has right documents. ### 48. A must for every company! **Rating:** 5.0/5.0 stars **Reviewed by:** Gilles d. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Box?** Simplicity, reliability, and low usage cost. **What do you dislike about Box?** N/A. Nothing comes to mind at this time. All good **What problems is Box solving and how is that benefiting you?** The main problem solved by Box is the availability of a central point for files and documents. ### 49. Box Collaborative File Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Box?** Box goes beyond file storage, it is truly a document collaboration platform with a ton of features. **What do you dislike about Box?** Some of the features, in particular advanced AI, is only available in higher pricing tiers. **What problems is Box solving and how is that benefiting you?** Box does a great job of having very user friendly product that is secure. ### 50. Nice file sharing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rolando L. | Semi Senior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Box?** I can easily share files with coleagues and coolaborate with versioning **What do you dislike about Box?** I am not a heavy user, so I couldn't find any cons yet. **What problems is Box solving and how is that benefiting you?** File Sharing between job partners. ## Box Discussions - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 1 comment, 1 upvote - [View Box pricing details and edition comparison](https://www.g2.com/products/box/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+10%3A54%3A11+-0500&secure%5Bsession_id%5D=35d9c22c-3c08-4bf0-a424-347497b62c73&secure%5Btoken%5D=0b2a7ddf4db366935e10b4d21c94d9d740b22516c7532821a84bc26c14fb6076&format=llm_user) ## Box Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Express](https://www.g2.com/products/adobe-express/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 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[Formstack](https://www.g2.com/products/formstack-llc-formstack/reviews) - [Gemini](https://www.g2.com/products/gemini-trust-company-llc-gemini/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Moveworks](https://www.g2.com/products/moveworks/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Sana Agents](https://www.g2.com/products/sana-agents/reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - [ServiceNow Integration Hub](https://www.g2.com/products/servicenow-integration-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TradeLink](https://www.g2.com/products/tradelink/reviews) - [Tray.ai](https://www.g2.com/products/tray-ai/reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - [Workplace from Meta](https://www.g2.com/products/workplace-from-meta/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Box Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Box Alternatives - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,476 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (396 reviews)