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The support is second to none. Enhancement requests are seriously considered, and if approved, don't take long to come through on the regular system updates.
The system itself is very easy to use and is constantly being improved.
The version we use is cloud based, and when we made the switch the implementation was completely seamless, and we learned lots more about how the system works from the consultant on site. Review collected by and hosted on G2.com.
We don't tend to use their month end reports for Management Accounts, we have our own reporting system that BluQube can't match yet. The system and reporting configuration needs some time for us to delve into more. Review collected by and hosted on G2.com.
Thank you so much for your fantastic review – we really appreciate you taking the time to share such detailed feedback.
We’re absolutely delighted to hear that your move to our cloud version was seamless and that the implementation experience helped you get even more value from the system. Our consultancy team works hard to make every transition smooth and practical, so it’s great to know that came through.
It’s also great to hear your comments about support and enhancements. Knowing that you feel enhancement requests are taken seriously – and delivered quickly – means a lot to us.
On reporting, thank you for the honest feedback. We know Management Accounts requirements can be highly tailored, and many organisations have well-established reporting processes in place. We’ve recently introduced new reporting enhancements and continue to invest heavily in this area to provide greater flexibility and insight. I’ve asked your Account Manager to reach out shortly to arrange a personalised demo, so we can walk you through the latest features and explore how bluQube could support your Management Accounts more effectively.
We’re also pleased that the ability to produce month-end reports in Excel is supporting your audits – that balance of control and flexibility is something many of our customers value. And as you explore integrating with your other system to reduce manual data entry, we’d love to support that journey and help streamline things even further.
Thanks again for your continued partnership and for such thoughtful feedback – it really does mean a lot to us.
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