We actually took the platform with us when my original company was bought by a larger one. That larger one had no KB solution in place and so was happy to have access to Bloomfire. It scaled beautifully from about 40 users to over 400. Review collected by and hosted on G2.com.

The search function doesn't always return the results I know are in there, even when I've tried deliberately to ensure I'm using what I think should be the most relevant search terms. I feel like this has gotten better over the years, though, and is optimizing toward my expectations. Review collected by and hosted on G2.com.

We used Bloomfire in our organization for managing information and different policies. Its deployment was very straightforward and quickly onboard for non-technical users too. It comes with smart search features which help to get the information instantly that we exactly need. It is easy to use for creating content or categorizing them for easily accessible and excellent for encouraging engagement. Review collected by and hosted on G2.com.

I dislike customer support only which has to be very helpful for issue resolution and very responsive. Everything works great and delivers productivity to the organization. Review collected by and hosted on G2.com.

The Bloomfire platform is easy to use, easy to program and l love the high-quality imagery stock and best-in-class search functionality. Also really appreciate the best-in-class launch partnership from their team. Review collected by and hosted on G2.com.

Two small complaints about Bloomfire - lack of homepage design flexibility and the extra fees required to add additional content and the absence of an embedded "back to results" button when you are navigating content within a search query. Review collected by and hosted on G2.com.

I like that Bloomfire can be adjusted to the way you search for information just by typing keywords that have been set up. All the reference information can be categorized, too, in groups for faster searches. Hyperlinks can be added for external searches. Bloomfire really is your friend! Review collected by and hosted on G2.com.

You can bookmark pages you use a lot, but you cannot set them to view your most visited pages up top, nor can you set up pages that can subcategorize your bookmarks under certain groups. Review collected by and hosted on G2.com.

The best thing about Talla it engage the customer and increase the productivity by giving them satisfaction. The trun around time of Talla is good as well one must be surprised and happy. Review collected by and hosted on G2.com.

There is nothing as such I dislike about Talla,

They have to work on more accuracy so that it can turn its potential user into daily user and generate demand. Review collected by and hosted on G2.com.

An evolved tool, I enjoy using it because it includes many crucial features for efficient and successful workflow. We appreciate the high-quality audio and video chat, screen sharing and meeting options, which facilitate constant communication and coordinated progress on our projects. When it comes to efficiency and effectiveness in managing your activities, Bloomfire is unrivaled. Through Bloomfire, I have helped clients with their file and project management issues. Review collected by and hosted on G2.com.

I would like to see the program get more publicity and thus have a noticeable increase in the user community. Review collected by and hosted on G2.com.

I like the mobile-friendly design, which helps me get valuable information from anywhere. It is a robust AI-based tool that can quickly recognize the searching keywords from deep indexed data and display the right knowledge. It is easy to integrate with chrome and allows us to upload data through dropbox or google drive. Review collected by and hosted on G2.com.

Need a little bit of enhancement in the desktop UI. The rest working fine. Review collected by and hosted on G2.com.

Bloomfire allows you to search for information using key words making it a fast and effective tool for gaining the information you need quickly. Review collected by and hosted on G2.com.

Sometimes too many posts regarding a single subject which have not been removed or updated. Review collected by and hosted on G2.com.

Bloomfire has been instrumental to our collaboration and development as a new growth company. I love how you can search through transcripts to find exactly what you are looking for. Review collected by and hosted on G2.com.

There is not much to dislike about Bloomfire. Maybe to improve the usability and user experience, make collections of videos/folders visually distinguishable from individual videos. Sometimes it is hard to find a playlist when I am trying to quickly scroll through a list of videos/ playlists. Review collected by and hosted on G2.com.

Our science team can answer a question on Bloomfire and when another person has the same or similar question they can look it up on Bloomfire and either find the answer they are looking for or add to the previous question and continue the conversation. It saves time every day for those that would answer the question as well as those that need the answer. They can find the answer immediately and look at similar questions for alternatives and additional options. I do not get bothered by different Sales Reps asking the same questions 3 times a day or week. Review collected by and hosted on G2.com.

We have many questions that are similar that are asked again and again. Instead of adding to a previous post, they ask a new question because they were either busy and didn't see the previous question or because there were already so many similar questions they just decided to ask their own. The longer our company uses Bloomfire the more bogged down it becomes with outdated information and it is so time-consuming to eliminate outdated answers or update them all. Then the Sales REps have trouble finding the answer because each one they open is giving a link to a previous full answer, but they may have to open 3 or 4 posts to finally get to the answer. Review collected by and hosted on G2.com.