--- title: Bloomfire Reviews meta_title: 'Bloomfire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 513 reviews by the users' company size, role or industry to find out how Bloomfire works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 513 scale: '5' date_modified: '2026-07-17' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Bloomfire Reviews **Vendor:** Bloomfire **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 513 ## About Bloomfire Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Key functionality includes: · AI-Powered Enterprise Search: Get direct, trusted answers from Ask AI and find relevant documents and articles across all your integrated platforms with intuitive search. ·AI-Powered Authoring Tools: Advanced authoring tools streamline knowledge creation and ensure your content fits the unique needs of your business. Use generative AI to create and refine insights from your original work, ensuring all published information is high quality and optimized for search. · Scalable Architecture & Award-Winning Implementation: With flexible structure and navigation components like communities, groups, and boards, Bloomfire is designed to grow with your organization, offering a seamless integration and implementation process. ## Bloomfire Pros & Cons **What users like:** - Users appreciate the **ease of use** of Bloomfire, finding it user-friendly and efficient for information retrieval. (29 reviews) - Users enjoy the **easy access** of Bloomfire, appreciating its intuitive interface and organized information for efficient knowledge sharing. (14 reviews) - Users value the **remarkable AI support** and intuitive interface of Bloomfire, enhancing knowledge sharing and accessibility. (13 reviews) - Users admire the **intuitive search functionality** of Bloomfire, enhancing knowledge access and collaboration across departments. (13 reviews) - Users value the **remarkable AI support** in Bloomfire, enhancing knowledge access and simplifying search processes. (12 reviews) - Users find Bloomfire to be a **highly valuable resource** that enhances skills, productivity, and provides essential information. (12 reviews) - Search Ease (11 reviews) - Users appreciate the **navigation ease** of Bloomfire, finding it simple to locate and access important documents. (10 reviews) - Search Efficiency (10 reviews) - Features (9 reviews) **What users dislike:** - Users often face **inefficient search** , leading to frustration with results that can be unpredictable or incomplete. (7 reviews) - Users are frustrated by the **inefficient search functionality** in Bloomfire, leading to disappointing experiences and inconsistencies. (5 reviews) - Users feel that the **limited customization** options hinder their ability to tailor Bloomfire to specific needs. (5 reviews) - Users express frustration with **limited reporting** , making it challenging to track engagement and insights effectively. (5 reviews) - Users find the **search functionality inconsistent** , often leading to disappointment with inaccurate results and missed insights. (5 reviews) - Users experience **search limitations** that hinder finding specific insights quickly, leading to frustration and disappointment. (5 reviews) - Expensive (4 reviews) - Users express concern over **inadequate reporting** capabilities, noting the need for deeper analytics and customization options. (4 reviews) - Complex Filtering (2 reviews) - Users find the **initial setup complex** and time-consuming, particularly for larger teams requiring extensive content organization. (2 reviews) ## Bloomfire Reviews ### 1. Really like Bloomfire as an organizational communications platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2020 **What do you like best about Bloomfire?** Using our Google drive as a backing store for articles, Bloomfire acts as a great search, announcement, and discovery front-end for all kinds of useful documents within our org. HR policies, common software configurations, list of links to relevant apps, it goes on and on **What do you dislike about Bloomfire?** The one most obnoxious thing is on a widescreen monitor, you have to go all the way to the left and click the word "search" in the search bar to get a cursor/focus. Would be nice if you could just click anywhere in the input field. Other than that, I really can't complain **What problems is Bloomfire solving and how is that benefiting you?** All kinds. It's just a really powerful, versatile, mobile-friendly UI layer on top of Google Drive, for starters. ### 2. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Karolis K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Bloomfire?** It's very easy to organize, and the staff is extremely helpful. **What do you dislike about Bloomfire?** Nothing stands out at the moment. Everything has been smooth and easy to learn. **Recommendations to others considering Bloomfire:** I would recommend it to anyone who has a lot of data and information and needs to get organized. It has bee great setting up articles creating series. Built in coding language has help quickly add quick links to any article. Very easy to use. **What problems is Bloomfire solving and how is that benefiting you?** We have used Bloomfire to create our single source of knowledge for the company. We have close to 1000 employees using it every day. ### 3. Bloomfire Good solution **Rating:** 4.5/5.0 stars **Reviewed by:** Elisiane K. | Accessioner @Guardant Health, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2020 **What do you like best about Bloomfire?** Our organization used Bloomfire to generate articles, alerts and policies and procedures for our workplace site. The software is simple to use, because it was quick and straightforward to set up and manage a single site connection venue. Corporate P&P was quickly published and rendered available by workers. Pricing for our small company was easily under expectations. Recommend this favorably for internal usage or also to consumer use for company. **What do you dislike about Bloomfire?** I didn't use any disadvantages when working with this solution. **Recommendations to others considering Bloomfire:** Searching for material, and uploading information is really easy to use. **What problems is Bloomfire solving and how is that benefiting you?** We use Bloomfire for internal documentation and SOPs on procedures. All departments have access to relevant documents. ### 4. Bloomfire is a companies inside curiosity solver **Rating:** 5.0/5.0 stars **Reviewed by:** Sean W. | Customer Support Hero, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Bloomfire?** The thing I love best about it is the fact that I don't use it that much at all, yet when I do need to use it, it's so simple to navigate and get around. When we don't have supervisors on staff or when a lead isn't present to answer questions it provides a plethora of answers to commonly asked questions about a scenario that may have happened within the company. **What do you dislike about Bloomfire?** I don't dislike anything about bloomfire, I haven't stumbled upon anything bad yet, is what I need **Recommendations to others considering Bloomfire:** Great service for putting a FAQ of everything you need for the company to thrive in a customer service environment such as mine. **What problems is Bloomfire solving and how is that benefiting you?** What I said about what I like about bloomfire reigns through here. It's really great how questions are answered at a type of a curiosity. **Official Response from Madeline Jacobson:** > Thanks for your review! We love your description of Bloomfire as a curiosity solver. ### 5. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay G. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Bloomfire?** We use Bloomfire as a company "intranet" of sorts. It has a nice looking interface. Their customer service is great and they always let us know their road map and plans going forward and are always willing to listen to suggestions. **What do you dislike about Bloomfire?** While they always listen to concerns, I still wish that everybody could have the ability to add to a series, not just the person who created it. Our employees post their quarterly status updates and every quarter I have to go in, create a series and add other's posts into the series as an administrator. This way all of the quarterly updates can be collated and found in one individual post. **What problems is Bloomfire solving and how is that benefiting you?** Easy announcements to the entire company. Good for internal communications and posting documents from company meetings or photos from company outings and events. A good thing to mention in recruiting as it is always a plus to say you have something like htis. . The ability for ANYBODY to post is a big plus. ### 6. Awesome knowledge-management platform **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2020 **What do you like best about Bloomfire?** The interface is very user-friendly and intuitive. **What do you dislike about Bloomfire?** Internal analytics weren't great last time I was in there. **What problems is Bloomfire solving and how is that benefiting you?** I'm a user of Knowledge Management at my company. We use Bloomfire as our "Knowledge Base" and store so much content in it. Without a tool like Bloomfire, knowledge would be dispersed across the company and isolated to the individual. If a person leaves, so does their knowledge. Bloomfire is a great central repository. ### 7. Bloomfire as a key component in our knowledge management system to "crowd source" information **Rating:** 4.5/5.0 stars **Reviewed by:** Bill S. | Tailored Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about Bloomfire?** Very user friendly for entering information and making requests. Allows us to find information quickly or post questions for our staff to research and respond to - the more we use it, the "smarter" it becomes. We recently had a large group of people attend a conference and upload all of their notes into the system thereby increasing the reach of our knowledge capture to the entire agency with very little effort. **What do you dislike about Bloomfire?** While it is easy to use, it does require "buy-in" from the staff to enter in sources of information and curate them in a way that makes the topic easy to find. This requires good implementation work up-front and someone paying attention to the system to see where it isn't being used effectively. **Recommendations to others considering Bloomfire:** I would recommend it as a great tool for knowledge management purposes within an organization. It becomes an invaluable resource for curating, storing, and accessing information in an easy to use system. If you set the right agency culture around using it, it becomes a "crowd sourcing" tool to gather knowledge and benefit the company. **What problems is Bloomfire solving and how is that benefiting you?** How to reach across a large remote staff to get their input on questions or access to information they might have around a specific topic. It is also used to research issues with information already posted in the system. Supports all of our "knowledge capture" efforts, which maximizes our training/conference dollars and the impact that a conference has on the agency. **Official Response from Madeline Jacobson:** > Thanks for your review, Bill! Your recommendations about setting the right knowledge sharing culture are great. We're glad you've seen such great buy-in and that Bloomfire is helping you extend the reach of your agency's knowledge. ### 8. Secure platform to share knowledge across organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Jitendra P. | Team Lead, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Bloomfire?** I came to know about Bloomfire when Mulesoft shared us docs via its bloomfire portal. It is interesting to know that there is a portal that gives access for various documentations shared by various organizations. Security is ensured best by giving the document owners the authority to authorize who can access their documentations. Segregation of solutions by industry is something that is helpful with the increasing number of documentations and searching made easier through this feature. **What do you dislike about Bloomfire?** Haven't found any issues while using this. However, adding more features to the UI would make page's view better. **What problems is Bloomfire solving and how is that benefiting you?** Documentations uploaded by Product Owners are very useful for people using their tools as they can provide many solutions to regular problems faced while working. ### 9. Good platform to host MuleSoft recent updates for Customer Partners **Rating:** 4.5/5.0 stars **Reviewed by:** Suraj K. | Senior Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Bloomfire?** Enhanced version of blogs which is closely monitored and curated to reach the correct audience. It has marketing resources, contacts, testimonials and other cool features which a global partner would like to know in order to be updated with the latest happening around the technology concerned. **What do you dislike about Bloomfire?** Graphical use can be more enhanced to have a cool user experience. Since it using less graphics work, it gives a feel more of being a blog than a website. But this again depends upon client to client, I suppose who uses Bloomfire, so can't complaint more. One more feature I think is missing is that the pages which don't have a content are still hosted - which should not be the case. Either disable the link or get that down. **Recommendations to others considering Bloomfire:** Good place for Global Partners of MuleSoft to remain updated **What problems is Bloomfire solving and how is that benefiting you?** Good platform to host MuleSoft recent updates for Customer Partners. Enhanced version of blogs which is closely monitored and curated to reach the correct audience. It has marketing resources, contacts, testimonials and other cool features which a global partner would like to know in order to be updated with the latest happening around the technology concerned. I came to use Bloomfire to watch a webinar recording which was circulated around everyone in our organisation who missed the live session. I found it easy to navigate back and forth and the simple interface ensured any lag arousing in the response time. **Official Response from Madeline Jacobson:** > Thanks for your review and feedback, Suraj! We're glad Bloomfire is helping Mulesoft connect partners to enhanced content that's relevant to them. ### 10. Easy to Use. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Bloomfire?** I like the fact that when setting up the information on Bloomfire you can set your own search tags. This makes it easier for the employees to look up the information that they need to complete their jobs. **What do you dislike about Bloomfire?** The tags that are set up need to be more flexible, but that is not on Bloomfire's end but on the ones making the pages at work. **Recommendations to others considering Bloomfire:** Bloomfire is easy to use and highly configurable for different companies. It allows the employees to look up the information that they need to complete their jobs without supervisor getting involved. **What problems is Bloomfire solving and how is that benefiting you?** I am able to look up the information that allows me to answer the questions of the callers. ### 11. Clean Platform/Knowledge Base **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2020 **What do you like best about Bloomfire?** Bloomfire is perfect for any team looking for a useful way to securely, easily and meaningfully share knowledge in a secure and process-driven way. Its searchable content repository allows for easy and timely fact gathering. Their platform is easy to use and their mobile component makes it convenient to share information in a timely fashion no matter was size your organization is. **What do you dislike about Bloomfire?** The cost model changed from unlimited to 'number of users' and it seemed that any additional bells and whistles - like a taskbar or assistance with data migration would come at an extra fee. This made is a bit difficult for our smaller business to really take advantage of its full depth as we weren't in a place to take on any additional expenses. This is turn made our implementationa bit harder to manage internally. **Recommendations to others considering Bloomfire:** If you want your system to look like what was demoed to you, be prepared to pay a bit more during implementation. **What problems is Bloomfire solving and how is that benefiting you?** Shared Knowledge Base ### 12. Making it easy and fast for those to find what they need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2020 **What do you like best about Bloomfire?** The ability to house a lot of information, but still make it feasible for people to customize their experience and find what they need. **What do you dislike about Bloomfire?** Some minor improvements with creating private groups. **What problems is Bloomfire solving and how is that benefiting you?** Finding information faster. One stop location for sales information. ### 13. Great platform for content and idea sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney S. | Sales Consultant, Central Region- Inside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2020 **What do you like best about Bloomfire?** I really love the way that Bloomfire has organized information that organizes people to work collaboratively, for the greater good! **What do you dislike about Bloomfire?** Sometimes it is difficult to find specific content depending on the way the contributors have tagged/named the articles. **Recommendations to others considering Bloomfire:** None **What problems is Bloomfire solving and how is that benefiting you?** I have seen only benefits for me personally! I love that I can understand info provided from Subject Matter Experts and also rate and give feedback on the article published. I can also ask questions in greater depth around scenarios that may have come up as a "one-off" scenario and get clarification on my specific situation. ### 14. Bloomfire as knowledge database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2020 **What do you like best about Bloomfire?** My company uses bloomfire as knowledge database covering wide range of product and processes. I find it very user friendly, content can be stored under different category which makes it very easy to search **What do you dislike about Bloomfire?** When I search for bloomfire using google, it should take me directly to my intranet rather than google search options **Recommendations to others considering Bloomfire:** Great tool you can use as intranet to store critical process and product knowledge. It can also be used as interactive platform to share queries and solutions **What problems is Bloomfire solving and how is that benefiting you?** As mentioned it practically works as my team's internal knowledge base. Its fantastic tool which can be used as social media for business purpose. i.e. there can be posts, questions or series. This has reduced queries coming to our expert and reduce errors ### 15. An easy to use platform that houses essential materials and information. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Bloomfire?** The search option is very strong with just a partial title or phrase you can gain immediate access to everything that falls under a particular category. **What do you dislike about Bloomfire?** Mmmmmm for the purposes that I use it for I can't think of anything that I dislike. It works fine for how I use it. **Recommendations to others considering Bloomfire:** Bloomfire is user-friendly houses tons of articles, calendars and training and employees are not intimidated to use it to find articles, forms, and needed information. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire has made it very easy to get documents and support materials out to hundreds of our employees that are spread across multiple states. It is our company's library and archives all past and present articles, calendars, and training information. The benefits are that we can refer employees to a one-stop platform to access company-approved training materials and communications on specific topics that are essential to performing their jobs. My work has been greatly impacted in a very positive manner, I am responsible to create coach and develop our employees on providing excellent customer service to our families and peers I have created best practices series that helps guide them through difficult customer situations to obtain a positive outcome. ### 16. Very easy to navigate through **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Bloomfire?** Visually easy to see articles you might be looking to reference **What do you dislike about Bloomfire?** I wanted access to more communities but that has to be provided by my company **Recommendations to others considering Bloomfire:** Ease of use and frequently updated **What problems is Bloomfire solving and how is that benefiting you?** Identifying reasons why a policy may be declined. Quick learning in areas of the insurance policy field that I am not familiar with. ### 17. Smart and Interactive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Bloomfire?** The page 'powered by Bloomfire' that we use in the workplace is quick and intuitive, often having the right response before the associate has completed typing the keywords! Our associates enjoy being able to interact with the information in real time, and to see their 'rankings' on how often they contribute to the page. **What do you dislike about Bloomfire?** Occasionally the 'right' keywords are not utilized by the associates, and the results are not as complete, which results is frustration on their part until they start to learn the best phrasing to use. **Recommendations to others considering Bloomfire:** Bloomfire should be at the top of your list! Easy enough for us to introduce the page on the first day of new-hires training and they take to it like the proverbial duck to water. **What problems is Bloomfire solving and how is that benefiting you?** The associates 'ask' Bloomfire first, which cuts down on other departments being burdened with repetitive questions. We can create a post with "FAQs" that is quickly accessed and they can take care of our customers with little to no wait! **Official Response from Madeline Jacobson:** > Thanks for your review! We're so glad your associates are finding the information they need in Bloomfire and that new associates are getting up to speed quickly. ### 18. MAP helps keep me in touch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2020 **What do you like best about Bloomfire?** What I like most about MAP is, as a retired person and someone living overseas, MAP via Bloomfire keeps me in contact with colleagues and allows me to keep current on issues in the realm of Bible Translation that are currently being discussed world wide. In these last weeks, MAP seems even more crucial as a place of exchange, given that many conferences and meetings are being cancelled due to CV. I have used and appreciate MAP more recently than ever. **What do you dislike about Bloomfire?** I probably dislike the fact that I have to sign in each time, rather than just being recognized. **What problems is Bloomfire solving and how is that benefiting you?** I am getting a wider understanding of current issues in Bible translation ### 19. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Colleen C. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2019 **What do you like best about Bloomfire?** I like that Bloomfire is a one spot resource for specs/instructions/ etc for all areas of Shaw. Often I need to find an answer quickly on installation/spec/or a video on a new collection and it is usually on Bloomfire. Which makes my job more efficient because I don't need to take the extra time to wait on the phone or an email back. **What do you dislike about Bloomfire?** What I dislike is sometimes the way you have to phrase what you are looking for is too specific...If that makes sense. Its not as easy as Google is in terms or searching based off of a few words. I know I have found certain items in the past and the next time I look I can't find it and it is usually because of the phrasing.... **What problems is Bloomfire solving and how is that benefiting you?** I am saving items that I reference all the time, for example custom carpet leadtimes, and I can pull it up quickly whenever I need it. I am not the best with installation issues/installation in general and it is helpful to find these instructions on bloomfire. **Official Response from Madeline Jacobson:** > Thanks for your review, Colleen! We're glad Bloomfire is helping you find installation information quickly, and we appreciate your feedback about the search functionality. Our team is always working to improve the search experience, and feedback from our customers helps us do that. ### 20. Easy to navigate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about Bloomfire?** Easy to read, and navigate. Information at the tip of my finger **What do you dislike about Bloomfire?** Sometimes too much information shows up. **What problems is Bloomfire solving and how is that benefiting you?** No real problems, it helps everyone stay on same page. ### 21. GREAT AND EASY TO USE PRODUCT. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2020 **What do you like best about Bloomfire?** BLOOMFIRE HAS BEEN THE GO TO SOURCE TO HELP US KEEP UP ON ANY KNOWN COMPANY ISSUES AND ANY NEW EVENTS HAPPENING AT OUR RESPORTS **What do you dislike about Bloomfire?** I DONT HAVE ANYTHING TO DISLIKE ABOUT USING THE PROGRAM AT THIS POINT AND HOPE I NEVER DO. **What problems is Bloomfire solving and how is that benefiting you?** I WORK FOR THE COMPLIANCE DEPARTMENT AND WE WATCH OVER ANY VENUE THAT CHARGES LET TAXES AS WELL AS OUR OTHER PROPERTIES OUTSIDE THE STATE OF NV. THIS IS A GOOD TOOL TO FIND OUT ABOUT WHAT ENTERTAINMENT AND SPECIALS ARE GOING ON AROUND OUR RESORTS. ### 22. I use the Bloomfire platform daily. **Rating:** 5.0/5.0 stars **Reviewed by:** Dianne W. | Veterinary Care Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2020 **What do you like best about Bloomfire?** I like that I can find anything I need with the click of a button. I can see when it was last updated and I can modify the information as needed quickly and easily. **What do you dislike about Bloomfire?** I wish the search fields were easier to use. I often have to add several keywords when using this feature in order to find the correct article. **What problems is Bloomfire solving and how is that benefiting you?** It provides answers quickly and is very reliable. We use it as our main knowledge base for employees. ### 23. Great Source for Information Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2020 **What do you like best about Bloomfire?** Contextual Searches are great. I can search for a phrase in a document and it will find it! **What do you dislike about Bloomfire?** I have no complaints with the system. It works seamlessly. **What problems is Bloomfire solving and how is that benefiting you?** Knowledge sharing in the insurance industry is huge being able to cross reference underwriting knowledge. ### 24. A great educational and social tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about Bloomfire?** The most helpful thing about bloomfire is that it allows you to connect with people all across the country. **What do you dislike about Bloomfire?** The least helpful thing is that you are unable to join specific groups easily. **Recommendations to others considering Bloomfire:** I highly recommend using bloomfire it is a great way to connect to others within a business. It also is a great platform for educational F&Qs and business information. **What problems is Bloomfire solving and how is that benefiting you?** It has allowed myself and team to review important things and connect to the brand of EWC ### 25. Great location for resource **Rating:** 4.5/5.0 stars **Reviewed by:** Louis J. | Integration Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about Bloomfire?** I use the Bloomfire platform to collect the resources which MuleSoft Community post. This is super useful to see a completely centralised platform to pick up re resources. **What do you dislike about Bloomfire?** I feel like more options to format posts on Bloomfire would be useful. I do not think the default text is the best to look at. **What problems is Bloomfire solving and how is that benefiting you?** I have been able to upload a resource to a central area which in turn has meant that my peers from around the world are able to view the resource, as well as myself being able to view their resources. ### 26. Bloomfire , the next level help **Rating:** 5.0/5.0 stars **Reviewed by:** Stefania B. | Salesforce Data Assistant at Aite Group, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Bloomfire?** Bloomfire has greatly helped me during my training period in my new job . Whenever I was in doubt I would call on Bloomfire, read the appropriate article and then I was clear on what to do ! Great help **What do you dislike about Bloomfire?** I didn't find anything I didn't like so far **What problems is Bloomfire solving and how is that benefiting you?** All problems related to our work platform , different tasks. Very helpful on newly introduced tasks. ### 27. Useful Search Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Will H. | Manager - Client Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2020 **What do you like best about Bloomfire?** Ability to search based on phrases (even when part of video) **What do you dislike about Bloomfire?** Hard to organize files like you would in Google Drive. Can't create categories on the fly **Recommendations to others considering Bloomfire:** Make sure there is a power user in each department that can readily add subcategories for documents **What problems is Bloomfire solving and how is that benefiting you?** Single source of truth for documentation ### 28. Best way to get all the information in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyas K. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about Bloomfire?** I have access to Mulesoft's bloomfire portal and it's a great way to learn a lot about the technology and the enhancements that Mulesoft makes. The best thing I liked is the series tab where I can find the new and the old papers and video's in a single page so I don't have to scroll down to find a document which was uploaded 2 months ago. **What do you dislike about Bloomfire?** There is nothing which I disliked about the product. It's well thought and easy to use. **What problems is Bloomfire solving and how is that benefiting you?** I was able to solve some problems related to the client's demands which was well documented in one of the post's on bloomfire. The most benefit I received is that all the information I need is on a single portal so I don't have to google and search for any query and also as the post's are from the mulesoft recognized team so I can implement them without determining if it will work. **Official Response from Madeline Jacobson:** > Thanks, Shreyas! It's great to hear that the series in your Bloomfire community are making it easy for you to find the documents you need to help your clients. ### 29. great resource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Bloomfire?** all the information I need on a daily basis is available 24/7 in a searchable database. I work in a timezone that is 6 hours off from my headquarters, so having access to all this info after HQ has closed makes my life a whole lot easier. Also, HQ continuously updates the info, so I know that I'm always getting to most current data. **What do you dislike about Bloomfire?** Sometimes the searches don't produce what I need, but it's the same with Google or any other search engine: it's only as good as the keywords used on the post and the search words you put into it. **Recommendations to others considering Bloomfire:** I love it **What problems is Bloomfire solving and how is that benefiting you?** the time zone thing is a big deal for me and this solves that issue in many cases ### 30. Mulesoft Concepts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2019 **What do you like best about Bloomfire?** It is very helpful site. it provides topics in a very concise and clear manner. Once I refer a particular concept , then other topics url or links which are related to this particular topic are already shown below the topic. It is very helpful by providing easy navigation. **What do you dislike about Bloomfire?** Topics arrangement could have been better. Even though it looks good UI but little bit of arrangement of topics in easily navigable way would definitely help users a lot. **Recommendations to others considering Bloomfire:** I highly recommend bloomfire as it serves our main purpose. Easily navigable and very helpful when in need. Search functionality is very useful. Showing related topics before hand saves our time for searching more things. improves productivity of the team. **What problems is Bloomfire solving and how is that benefiting you?** Solving problems related to technical things in mule soft by getting aware of the basics. **Official Response from Madeline Jacobson:** > Thanks for your review! We enjoy working with Mulesoft, and we're happy to hear that related content has been valuable for you. ### 31. Bloomfire for document sharing and quality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2020 **What do you like best about Bloomfire?** I appreciate how Bloomfire is the central place my educational network disseminates files, documents, and other information. You can streamline the information by joining specific groups that are related to what I teach. The quality of the scanned documents is great too. Bloomfire has my recommendation! **What do you dislike about Bloomfire?** Nothing at this time. I am still using it to its fullest capabilities. **Recommendations to others considering Bloomfire:** You can streamline the information by joining specific groups that are related to what I teach. **What problems is Bloomfire solving and how is that benefiting you?** If I can not find a hard copy of a specific document 9 times out of 10, it is in Bloomfire. ### 32. A great place for learning and all needed content **Rating:** 4.0/5.0 stars **Reviewed by:** mohlnthehole1 M. | Gaming Product Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Bloomfire?** I just like the overall site layout and how the search parameters are laid out to find exactly what I am looking for **What do you dislike about Bloomfire?** Sometimes there can be a lot of content to comb through so any additional granularity for searches would be nice **What problems is Bloomfire solving and how is that benefiting you?** I was learning a lot about the systems that my company works with and the patches and changes that are incorporated all the time to make it so functional. The benefit is just having that centralized easily understood platform for finding what I need. **Official Response from Madeline Jacobson:** > Thanks for your review, Christopher! We're glad to hear that searching in Bloomfire is intuitive to you, and we're always working to improve the search experience so that you can comb through a large volume of content and find exactly what you need. ### 33. Wonderful implementation team, exceptional CSMs, and a (useful) user conference to boot! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Bloomfire?** The Bloomfire team is exceptional--from sales to implementation to customer success--and are always looking out to ensure that you are utilizing everything the platform has to offer. They take user feedback seriously and are always looking out for ways to improve the experience. They also have some nifty analytics tools to help encourage and maintain platform engagement. It is also extremely versatile in that it can be used to house insights and research, but also as a support FAQ home, sales enablement tool, user forum, etc. I am sure as they grow, develop, and refine the product further, the use cases will increase. **What do you dislike about Bloomfire?** The ability to customize the layout of our community, but my understanding is that they are working on a solution for this. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire greatly improved the dissemination of our research. We were able to integrate with Slack so that as our research became available, reducing communications out to the larger organization. We were able to de-silo insights and democratize information throughout the organization, so we realized the original intention of onboarding their services. **Official Response from Madeline Jacobson:** > Thanks for your review! We're glad you've had such a great experience with our sales, implementation, and customer success team members. ### 34. Bloomfire... a homerun! **Rating:** 5.0/5.0 stars **Reviewed by:** Kortni L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2020 **What do you like best about Bloomfire?** I love utilizing Bloomfire as a place to congregate and provide information in a streamlined manner for our team members.The link process to add data from other sites is so user-friendly. **What do you dislike about Bloomfire?** I haven't encountered any issues at this point. **Recommendations to others considering Bloomfire:** Super user-friendly and multiple user type profiles! **What problems is Bloomfire solving and how is that benefiting you?** Providing additional information and process steps for reps across the country ### 35. Amazing product, very user friendly and fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2019 **What do you like best about Bloomfire?** The search bar actually searches everything. You don't have to specifically type the exact title with the right order of words. For a technical company that has plenty of articles diving deep into big and small features, this is the biggest plus. The customization on the page is also a great benefit. We used to have multiple google docs and spreadsheets we were hosting on our own landing page, but Bloomfire actually feels like it was meant for holding multiple documents in one central location rather than a band-aid. The ability to write articles, post questions, manage your notifications, link to other documents, etc. is all such a huge benefit. We used to have to run over to someone at the nearby desk if we wanted to ask an urgent question. Now, we can ping the entire company (if they want to be pinged) when someone has a question. Even our CEO has found oddities in our product based on what questions staff are asking, so it's a great way of creating transparency in an organization trying to scale their business rapidly. **What do you dislike about Bloomfire?** Honestly, nothing. I'm extremely picky about software, and this one holds up to an ideal standard. **Recommendations to others considering Bloomfire:** Just buy it. Do the demo and then stop waiting. **What problems is Bloomfire solving and how is that benefiting you?** Knowledge resources for new and senior staff on company processes, technical explanations of software features, and mass notification tool for questions. Our Product team has started to realize what kinds of conversations we have to have to determine how a feature works, and this has started to create a level of transparency between leadership, product, and customer success in a way that was impossible before. The culture has changed to become less "you would have only known that if you were here 6 months ago during XYZ situation." **Official Response from Madeline Jacobson:** > Thanks for your review! We always love to hear that Bloomfire is making it easier to find and use company resources. ### 36. Bloomfire is an amazing way of getting your required documents in no time. **Rating:** 5.0/5.0 stars **Reviewed by:** Sheeraz S. | Consultant State Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2019 **What do you like best about Bloomfire?** Bloomfire is the best source point of the documents keep together of any organisation/company. Whenever a person required the documents at urgent it just get it in a click away. The best thing I like in this is that we have the option to downloads the documents as well. This is the best feature I liked.in this. Also with use of Bloomfire one can save more space in the device and at the same time get access to the documents. **What do you dislike about Bloomfire?** Although this is a very useful app to use on but one thing which i dislike is the requirement of major permission to grant (administrative command) during installation of the same in mobile phones. Due to this unfortunately i can access Bloomfire only during office hours or whenever use laptop **Recommendations to others considering Bloomfire:** It is really a good application to use in an organisation to put all the documents which are necessary for the staffs to use without wasting time in search the memories of hardware or any mails. The documents are easily available on finger tips whenever required. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire is very useful during report making by taking reference. Also since after using documents from Bloomfire I saved more space in my device but still in reach to my documents. **Official Response from Madeline Jacobson:** > Thanks so much for your review! It's great to hear that Bloomfire is making it easy for you to find documents quickly and that the download feature has been useful for you. ### 37. Ask JH (COO Portal for Jackson Hewitt Tax Preparers) a great resource I use a lot! **Rating:** 5.0/5.0 stars **Reviewed by:** Lanette Spranzo M. | Tax Preparation, Renewables & Environment, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2019 **What do you like best about Bloomfire?** I like the timeliness and revelence of the questions and answers provided by Ask JH. It seems they are always up-to-date and aligned with what questions are coming up with our tax clients. **What do you dislike about Bloomfire?** Sometimes - not often - it can take a while to get an answer to one of the more complicated questions - but I know the Bloomfire team for Jackson Hewitt gets super-busy during the filing season. **Recommendations to others considering Bloomfire:** Take a few minutes at least to scroll through the knowledge base - the topics. So many well-organized answers to commonly-asked - and not so common - questions **What problems is Bloomfire solving and how is that benefiting you?** I have saved a lot of time scrolling through the Q&As, which are organized by topic, so are quick to find. **Official Response from Madeline Jacobson:** > Thanks for your review, Lanette! We love working with Jackson Hewitt, and we're glad Ask JH is making it easy to find answers to the questions your tax clients are asking. ### 38. Engage & Collaborate **Rating:** 5.0/5.0 stars **Reviewed by:** BreeAnna L. | Digital Systems Analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Bloomfire?** Aside from the fresh and simple design of the site, I love how easy it is to publish and maintain our content. I am also a huge fan of how the site allows users to engage with content contributors as well as other users by allowing them to post questions, comment on articles, like and share! **What do you dislike about Bloomfire?** The solution does not allow us to have a fillable PDF in our posts or print directly from the site. We have to download a file in order to print it. **What problems is Bloomfire solving and how is that benefiting you?** The problem we are solving with Bloomfire is low employee engagement and outdated/potentially out of compliance content. With the site, staff are comfortable and even eager to interact with one another on the platform. We also keep all of our content up-to-date by utilizing the scheduled publish/unpublish feature and allowing our users to flag posts when they see an update is needed. **Official Response from Madeline Jacobson:** > Thanks for your review, Bree! It's great to hear that Bloomfire is increasing employee engagement with content and helping make sure everyone is accessing up-to-date information. We appreciate your feedback on the fillable PDF and printing as well; we're always working to improve our product, and feedback like this is helpful. ### 39. Bloomfire **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Bloomfire?** - so useful to find information quickly - all information I need in one place **What do you dislike about Bloomfire?** - the search function is not great when not on the home page (can only search category you are currently in) **Recommendations to others considering Bloomfire:** Great for storing a wide range of easy to access important and useful information, **What problems is Bloomfire solving and how is that benefiting you?** - email templates easily at hand - any useful information all contained easily to access ### 40. Bloomfire is AWESOME! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis R. | Customer Service Representative, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Bloomfire?** Bloomfire is very helpful. Whenever I have a question about anything my company deals with, I can always check Bloomfire, and BOOM there is the answer! **What do you dislike about Bloomfire?** I wish Bloomfire was a little bit more user friendly. **Recommendations to others considering Bloomfire:** Bloomfire is awesome, especially for a company with many employees. It keeps everyone up to date and on the same page! **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire keeps all of our employees up to date on anything new, old or just any questions that we all may have. **Official Response from Madeline Jacobson:** > Thanks for your review and feedback, Alexis! It's important to us that our platform is as user-friendly as possible, and we're working on some enhancements that we think you'll like. ### 41. Internal adoption shows how good product is **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando F. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2019 **What do you like best about Bloomfire?** The product is so easy to use, intuitive. we had a specific use case that fit perfectly w the platform which made adoption internally very smooth. As the 'internal champion' my concern signing up was the potential heavy lifting trying to spur adoption, but once a few key stakeholders came aboard it spread out pretty quick and i didn't need to spend much time/energy with follow up emails, incentive programmes, all hands shout-outs etc. **What do you dislike about Bloomfire?** Nitpicking a bit but the promo bar - albeit optional - wasn't fully embraced but mostly due to our internal limitations. would be better if we could expand the featured contributions area to use that space. **What problems is Bloomfire solving and how is that benefiting you?** Knowledge sharing Training New joiners on-boarding ISO compliance **Official Response from Madeline Jacobson:** > Thanks for your review, Fernando! We're so glad that your launch went smoothly and that your end users are engaged. ### 42. Great Way to Disseminate Research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2020 **What do you like best about Bloomfire?** We use Bloomfire as a research repository and it's exceeded our expectations. Not only is it an easy and effective way to store and share research, the team at Bloomfire has been really helpful and responsive anytime we have reached out. **What do you dislike about Bloomfire?** I don't have any complaints at this time. **What problems is Bloomfire solving and how is that benefiting you?** Previously, we didn't have one place to store all of our reports and they lived in Google drives or on desktops. Now we are able to house everything in one central location so that we can easily access it. Additionally, Bloomfire gives the rest of the company access to all the work we've done so they're not constantly reaching out to see if we've done research on XYZ. ### 43. Organized effective asset **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2020 **What do you like best about Bloomfire?** Efficient Integration of training materials for my company. **What do you dislike about Bloomfire?** Nothing that comes to mind that would be something to dislike. **Recommendations to others considering Bloomfire:** As with any program, your level of utilizing will make all the difference. I love the hub to communicate, learn, and work as a team. **What problems is Bloomfire solving and how is that benefiting you?** It has allowed me to efficiently integrate what I need to learn to make my new business venture successful. ### 44. Bloomfire makes Enterprise sharing easy and gamified **Rating:** 4.0/5.0 stars **Reviewed by:** Royston L. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2020 **What do you like best about Bloomfire?** The capability to embed content from GSuite. **What do you dislike about Bloomfire?** The GUI could be enhanced to be easier on the eye. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire is used to share and distribute content to field teams across locations. The benefits include being able to organise and search through a large content repository. It helps people in the field find and reusing content, ultimately reducing the time required to do our jobs. ### 45. Bloomfire is an excellent way to organizel and distribute documents company-wide. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Bloomfire?** Before Bloomfire, documents and information was stored in many different programs or e:mails and was difficult to get the information you need right away. With Bloomfire, you just go into one program and search and have your information in seconds. **What do you dislike about Bloomfire?** I do not have problems with Bloomfire. All Good. **Recommendations to others considering Bloomfire:** It is a great tool **What problems is Bloomfire solving and how is that benefiting you?** All product information is available at my fingertips with no problems. ### 46. A great tool to use **Rating:** 4.0/5.0 stars **Reviewed by:** Sonny H. | Sonny Harrison, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Bloomfire?** I like how things are categorised and easily accessible. A lot of information is available which helps my consultants and also myself when there are updates or changes in the industry that we need to our heads around. **What do you dislike about Bloomfire?** In some cases certain things are hard to find as the search tool tends to be sensitive in terms of being specific when entering key words. **Recommendations to others considering Bloomfire:** Good tool to use **What problems is Bloomfire solving and how is that benefiting you?** i think for me it is a great reference tool for my consultants if they have a knowledge gap. With VD)/DMO now a mandatory requirement with new offers, the flow chart and any information around this on bloomfire is very helpful **Official Response from Madeline Jacobson:** > Thanks for your review! We're glad that Bloomfire is helping you and your consultants stay up-to-date, and we appreciate your feedback on the search tool. We're always working to improve the search experience to make it as easy as possible to find information, even when there's not an exact keyword match. ### 47. User friendly and super adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Shawna M. | Customer Service Administrator, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Bloomfire?** I find Bloomfire to be one of the best learning tools I have ever used within a company, and I've used quit a few. The layout is user friendly, and I like how easy it is to add information and save your frequently used files. I would highly recommend this. **What do you dislike about Bloomfire?** Occasionally the search feature can be a little picky. You will likely need an almost exact match to bring up a specific file. **What problems is Bloomfire solving and how is that benefiting you?** I use Bloomfire essentially to save time. Mine and my peers. When I need information I know where I can find it and I don't have to worry about interrupting others or riffling through stacks of papers. It's a great asset. **Official Response from Madeline Jacobson:** > Thanks for your review, Shawna! We're glad to hear Bloomfire is helping you and your co-workers save time. We appreciate your feedback on the search feature; our team is constantly working to improve Bloomfire's search functionality to deliver the most relevant results. ### 48. Amazing Platform with Minimal Flaws **Rating:** 4.0/5.0 stars **Reviewed by:** Indigo P. | Guest Services Associate, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Bloomfire?** I love the community. I love how there are so many of the same question worded differently because, sometimes, a slight change in the wording changes the answer completely. **What do you dislike about Bloomfire?** I don’t like how people’s responses can disappear. I’m not sure if it’s because their profiles are err deactivated, but it makes it difficult when people are thanking them and there is no original response. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire helps me resolve guest profile issues. I love how the millennium handbook is readily available to help me place balances and credits. ### 49. Fast, easy, organized info at your fingertips! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Bloomfire?** It's a great one-stop shop for sales, product, competitive intel. I like how the site is organized and how easy it is to previews documents to be sure they hit the mark. **What do you dislike about Bloomfire?** Some items that are posted would be great if if they were super easy to share on LinkedIn or Twitter when applicable. **What problems is Bloomfire solving and how is that benefiting you?** Provides me the right information at the right time in the sales cycle. ### 50. Awesomely Intuitive System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Bloomfire?** I really like that fact that our small business can store all of our valuable content in one place. The interface makes it simple to shift through a lot of different content seamlessly. **What do you dislike about Bloomfire?** I would like it if the search function had an advanced search feature which will allow for more intuitive searches. It would also be nice if the back end analytics where easier to access and a reporting tool was available on the end user side. **What problems is Bloomfire solving and how is that benefiting you?** Organization of content. As a small firm we have a centralized location where all of our content can be referenced at any moment in time. **Official Response from Madeline Jacobson:** > Thanks for your review and feedback! Our team has been working on some enhancements to the search function that we think you'll like. ## Bloomfire Discussions - [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) - 1 comment, 2 upvotes - [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) - 1 comment, 1 upvote - [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) - 11 comments, 1 upvote - [How can I use this application on my android mobile phone without giving administration permission?](https://www.g2.com/discussions/how-can-i-use-this-application-on-my-android-mobile-phone-without-giving-administration-permission) - 1 comment, 1 upvote - [How does Bloomfire keep customer data secure?](https://www.g2.com/discussions/how-does-bloomfire-keep-customer-data-secure) - 1 comment, 1 upvote - [View Bloomfire pricing details and edition comparison](https://www.g2.com/products/bloomfire/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+07%3A44%3A32+-0500&secure%5Bsession_id%5D=3a1924ee-1fe4-40a2-bfc9-a012f73cd5ec&secure%5Btoken%5D=cee8dd7fee0af415e6570d7b7f34d9329e11df05b42dfde17d071017d244f7a5&format=llm_user) ## Bloomfire Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Creatify AI](https://www.g2.com/products/creatify-labs-inc-creatify-ai/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [KnowledgeLake](https://www.g2.com/products/knowledgelake-2025-06-18/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Bloomfire Features **Content Management** - Data Centralization - Insight Engines - Archiving - Insight Engines - Search Analysis - Insight Engines **Administration** - Database Management - Data Workflows - Issue Management **Account Options** - Single Sign-On (SSO) - Social Login - Reputation System - Topic Subscription - Bookmarking - History **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Knowledge Management** - Knowledge Base - Publishing Workflows - Analytics **Knowledge Base** - Q & A - Link Sharing - Searchable **Content Discovery** - Search Interface - Insight Engines - AI Functionality - Insight Engines - NLP Functionality - Insight Engines - Data Mining - Insight Engines - Structured Navigation - Insight Engines - Machine Learning - Insight Engines **Compliance** - Policies and Controls - Data Governance - Compliance - Auditing **Q&A Tools** - Tags - Commenting System - Notifications - Integrations - Knowledge Integrations - Embedding - Formatting - Analytics **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Customer Support** - Intelligent Search - Suggestions - Decision Trees **Security** - Verification - Role-Based Permission - Public vs Private **Data Security** - Risk Data Attributes - Data Transport - Access Management - Multi-Factor Authentication **Administration** - Integrations - User, Role, and Access Management - Performance and Reliability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Generative AI** - AI Text Summarization **Communication** - Social Features - Tagging - Upload - Comments ## Top Bloomfire Alternatives - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,260 reviews) - [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) - 4.5/5.0 (783 reviews) - [Document360](https://www.g2.com/products/document360/reviews) - 4.7/5.0 (525 reviews)