--- title: Bloomfire Reviews meta_title: 'Bloomfire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 513 reviews by the users' company size, role or industry to find out how Bloomfire works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 513 scale: '5' date_modified: '2026-07-17' parent_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- # Bloomfire Reviews **Vendor:** Bloomfire **Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 513 ## About Bloomfire Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Key functionality includes: · AI-Powered Enterprise Search: Get direct, trusted answers from Ask AI and find relevant documents and articles across all your integrated platforms with intuitive search. ·AI-Powered Authoring Tools: Advanced authoring tools streamline knowledge creation and ensure your content fits the unique needs of your business. Use generative AI to create and refine insights from your original work, ensuring all published information is high quality and optimized for search. · Scalable Architecture & Award-Winning Implementation: With flexible structure and navigation components like communities, groups, and boards, Bloomfire is designed to grow with your organization, offering a seamless integration and implementation process. ## Bloomfire Pros & Cons **What users like:** - Users appreciate the **ease of use** of Bloomfire, finding it user-friendly and efficient for information retrieval. (29 reviews) - Users enjoy the **easy access** of Bloomfire, appreciating its intuitive interface and organized information for efficient knowledge sharing. (14 reviews) - Users value the **remarkable AI support** and intuitive interface of Bloomfire, enhancing knowledge sharing and accessibility. (13 reviews) - Users admire the **intuitive search functionality** of Bloomfire, enhancing knowledge access and collaboration across departments. (13 reviews) - Users value the **remarkable AI support** in Bloomfire, enhancing knowledge access and simplifying search processes. (12 reviews) - Users find Bloomfire to be a **highly valuable resource** that enhances skills, productivity, and provides essential information. (12 reviews) - Search Ease (11 reviews) - Users appreciate the **navigation ease** of Bloomfire, finding it simple to locate and access important documents. (10 reviews) - Search Efficiency (10 reviews) - Features (9 reviews) **What users dislike:** - Users often face **inefficient search** , leading to frustration with results that can be unpredictable or incomplete. (7 reviews) - Users are frustrated by the **inefficient search functionality** in Bloomfire, leading to disappointing experiences and inconsistencies. (5 reviews) - Users feel that the **limited customization** options hinder their ability to tailor Bloomfire to specific needs. (5 reviews) - Users express frustration with **limited reporting** , making it challenging to track engagement and insights effectively. (5 reviews) - Users find the **search functionality inconsistent** , often leading to disappointment with inaccurate results and missed insights. (5 reviews) - Users experience **search limitations** that hinder finding specific insights quickly, leading to frustration and disappointment. (5 reviews) - Expensive (4 reviews) - Users express concern over **inadequate reporting** capabilities, noting the need for deeper analytics and customization options. (4 reviews) - Complex Filtering (2 reviews) - Users find the **initial setup complex** and time-consuming, particularly for larger teams requiring extensive content organization. (2 reviews) ## Bloomfire Reviews ### 1. Great, time-saving tool **Rating:** 5.0/5.0 stars **Reviewed by:** Belén A. | Sr. Sales Enablement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Bloomfire?** Seva is incredibly easy to set up and use, and the Seva team is wonderful and very helpful. Once everything is connected, it operates like a meta-search engine, looking through all of your individual + shared documents no matter where they're hosted. Currently, we pull in content from Google Drive (both company drives as well as individual employee drives), our website, and Zendesk. It scans titles, descriptions, and the content within the file, so there's never a fear of missing anything. We use Seva for the Go to Market team (Sales, CS, and Marketing), and it allows us to create shared folders so that reps can find the most up-to-date content and assets with one click. For us admins, it saves us a ton of time, because we no longer need to create content/documents/assets and then upload them to a different system, like we were doing in the past with our Wiki page. Now, we simply create them wherever it makes sense (mostly in Google Drive) and within 5 minutes Seva starts picking it up. It's also a big time-saver for reps. I've noticed a huge reduction in the number of times reps ask where something is located. They now know it's in one of the shared folders in Seva, or that they can use the Search function to find it within seconds. The 3 ways we use Seva to search for content is through their Chrome extension (most used), through Slack (you can pull up Seva in an instant with easy commands right from your Slack channels and one-on-one chats), and through the web app. On the reporting side, I get daily, weekly, and monthly insights that allow me to dive deep into usage; the data is both visually appealing and easy-to-read and report on back to the exec team. What I also love is how we're able to organize and categorize assets in Seva. I can add tags and content experts. These are visible to users, so if a rep is looking for something that might fall within several categories, they can search using multiple tags that fit their criteria, instead of doing a keyword search. And if they have a question about a specific piece of content, they can click on the expert's name and email and/or Slack them directly to ask. Users can also click a button to get the URL of an asset, making it easily shareable without having to open the asset, and Sales especially can create a specific URL tied to a Salesforce contact, which enables them to track when a prospect clicks on and opens said asset. As an admin, whenever I add a new piece of content to one of the shared folders, I can send an announcement directly from Seva alerting users that it's now available. All in all, we're super happy with Seva! **What do you dislike about Bloomfire?** So far, there's nothing I dislike. I will mention, however, that a behavior change is required in order to adopt Seva. You have to remember to click on the Chrome extension and use it to search. Most of us were used to simply searching within Google Drive, and so shifting to search in Seva instead took a little getting used to. But, as with anything, once the habit is created, it sticks. Once I made the shift, I never went back. I've even seen that it's much better at pulling up the results I need than Google Drive. And the added benefit is that, if there's something that matches my search that's hosted on our website or on Zendesk, I can see it, too, as opposed to having to go to all 3 sites separately to search. **What problems is Bloomfire solving and how is that benefiting you?** The main problem we're solving is being able to find all applicable content in one place. We no longer need to upload content to a separate system, since with Seva, it doesn't matter where things are hosted – it can find them regardless. For me personally, a huge win is the time I get back in my day from reps not having to ask me where things are located. They now know that my answer is "did you look in Seva?!" Also, from Marketing's perspective, it's easy to control the versions of various pieces of content. We make sure to only add the latest approved piece in the shared folders so that there's no confusion as to which version of a doc should be used. ### 2. Bloomfire is simple and refreshing **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca C. | Senior Instructional Technologist, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Bloomfire?** Bloomfire is simple to use and easy to support from an Administrative perspective. It has robust reporting options. **What do you dislike about Bloomfire?** I am not a fan of the internal editor tool - wish it was more HTML based. **What problems is Bloomfire solving and how is that benefiting you?** We are using Bloomfire as our "source of truth" content management system where our Associates go to view the latest updates on processes and procedures. ### 3. Business knowledge easy and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Edi M. | Data Analytics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Bloomfire?** Sharing information with the network, also see what is published in real time **What do you dislike about Bloomfire?** The graphical interface to view the articles is sometimes very small and I would like it to be adjusted more **Recommendations to others considering Bloomfire:** Platform analysis before the implementation **What problems is Bloomfire solving and how is that benefiting you?** Yes, before it was difficult to reach information because a lack of order or work capacity ### 4. SEVA for Sales Development **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca W. | Strategic Client Manager, Enterprise Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Bloomfire?** As a sales development rep at a media company, I was constantly sending out cold emails with different text variations and researching dozens of contacts each day. SEVA made it extremely easy to search any part of my computer for decks, one sheeters, email templates, and more. I found it so much easier to use than counterparts like Box and Drive because you could truly search every area of your laptop. It was easy to find things no matter where I saved them. **What do you dislike about Bloomfire?** My only dislike of the product at the time (2018) was the inability to search a Microsoft or Windows desktop itself in addition to other apps (I am not sure if this feature has changed since I last used the product, apologies if so!) **What problems is Bloomfire solving and how is that benefiting you?** As I mentioned above, SEVA was a huge time saver for me as an SDR. It allowed me to seamlessly search multiple different accounts for the information I needed without wasting any time. I never realized how much time I spent looking through my email, my drive, my desktop, my box, etc., for specific attachments each time I needed them. SEVA helped make my days significantly more efficient by automating a wasteful task (endless searching). ### 5. Brings sanity back to Operations for finding what we need when we need it **Rating:** 4.5/5.0 stars **Reviewed by:** Conor F. | VP, Advertising Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2021 **What do you like best about Bloomfire?** Seva is a simple and easy to use interface that connects all the tools we use and organizes our data into one place. As the head of Operations, this was crucial for my team and me. **What do you dislike about Bloomfire?** Early on as a beta tester had to resync my account a few times, but that's really the only thing that was mildly annoying. If I had to add anything else I'd say is that it's not connected to every software we use, but they're working on it. Even still, it brings together enough of what we use to make it more than worth it. **Recommendations to others considering Bloomfire:** Take it for a test spin and see how it might help you or other teams in your organization. **What problems is Bloomfire solving and how is that benefiting you?** We used it to organize all our communication with our network partners and internal conversations for our campaigns, along with linking to the client deliverables/files. It kept things very organized and easy to find. ### 6. Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jamerick B. | M, Enterprise (> 1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Bloomfire?** That this information tool is very reliable and useful. **What do you dislike about Bloomfire?** Nothing everything is great about my experience with Bloomfire **What problems is Bloomfire solving and how is that benefiting you?** It's the very informational with certain insurance carriers that I have . Such as looking up certain medications that different carriers don't except . ### 7. Highly safistied with Bloomfire. Information is very useful. Will recommend to my friends as well. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Bloomfire?** I like the way the information is presented. Great platform.It's fast, faster than any other platform I've used. Never seen any annoying adds/pop-ups. Feel happy to use Bloomfire **What do you dislike about Bloomfire?** Nothing to highlight. Good work and keep it up. **What problems is Bloomfire solving and how is that benefiting you?** Nothing to highlight. Good work and keep it up. ### 8. So easy to use, extremely helpful, and the link tracking ability is huge for sales people! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Bloomfire?** Love the ability to not leave email and search for all documents, references, materials I need to do my job and send to clients. The link tracking is great as a) you get to see people are opening it b) you also don't have to donwload and create individual PDFs each time that take up space in drive. **What do you dislike about Bloomfire?** I just wish we had more integrated with Seva but thats mostly on my company's side as we are rolling over storage systems and they are constantly changing. The good thing is as we add more we can connect basically everything to SEVA. **Recommendations to others considering Bloomfire:** N/A **What problems is Bloomfire solving and how is that benefiting you?** No active problems. Plus on top of it, their customer service is excellent. They are responsive and always sending tips and tricks. And it took legit 10 minutes to install and learn and you were off to the races! ### 9. Bloomfire for Sales Marketing Materials **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Bloomfire?** Finding all the updated materials online anytime so I dont need to save them. **What do you dislike about Bloomfire?** When I search materials using keywords I would need to see where the keyword is used inside the material. **What problems is Bloomfire solving and how is that benefiting you?** Our company has many business unites around the world. Bloomfire helps us to align all the offices with same material usage translated in different languages. ### 10. Save you and your colleagues time and stay organized **Rating:** 5.0/5.0 stars **Reviewed by:** Mike G. | Director of New Market Expansion, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Bloomfire?** The best part of Seva to me was the ability to have a one-stop-shop to find all of your important documents, especially if your organization uses a combination of products like Dropbox, Drive, and Slack. **What do you dislike about Bloomfire?** Seva needs to have access to your documents in order to do their job. Although they have plenty of data security measures in place and I wasn't concerned about that, this caused some additional hoops to get set up since my organization has a lot of rules around this (and admittedly could have been more organized and made it easier). **What problems is Bloomfire solving and how is that benefiting you?** Seva helped different teams in our organization stay on the same page. It also saved a TON of time as people stopped needing to dig in several different areas to find important documents. ### 11. Bloomfire has so many articles that have been very helpful to me as newly hired employee. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2021 **What do you like best about Bloomfire?** It has so many articles and helpful information that definitely helped an employee like me to know more about the go-arounds of my account. **What do you dislike about Bloomfire?** I can't really think of anything i dislike about it. **Recommendations to others considering Bloomfire:** I reallt recommend bloomfire to all companies for them to use it as a knowledge base for their employees. It's totally useful. **What problems is Bloomfire solving and how is that benefiting you?** Whenever some of our supports are unavailable, I manage to look up certain information on bloomfire and it really helped me out. Despite being new to the company, it helped me be more knowledgeable in the field. It's very beneficial to those who are still new in the account. ### 12. Make content discovery easy and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Todd L. | Senior Marketing Manager **Reviewed Date:** March 26, 2021 **What do you like best about Bloomfire?** Seva makes it extremely easy to tag content and to intuitively find content you're looking for with a combination of tags and global search. Personally, there are great time savings in the ability to search across platforms you're commonly in (in my instance, Google Docs, Box, Slack) instead of the game of whack-a-mole to search those individual platforms. On a team level, empowering colleagues to easily find the content they're looking for as well as find content they may not have known existed through the use of tags has been extremely helpful in ensuring content isn't collecting dust. **What do you dislike about Bloomfire?** No dislikes come to mind. I was very pleased with my experience using Seva. **What problems is Bloomfire solving and how is that benefiting you?** Main problem we were seeking to solve with Seva is content items that Marketing created for Sales support not being easily discoverable unless a member of the Sales team knew what they were looking for. Seva's topic and tagging system helped us break away from rigid organization of content (which we were doing by content type) and reduce the amount of digging sellers had to do to see if we content that addressed what they were looking for. ### 13. Simply the BEST! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Bloomfire?** Bloomfire has everything I need in one spot. With the easy setup, all I have to do is go in and look for what I need. I can quickly get help by typing in a question about what I'm looking for, and it will appear. Other users may often have already asked the same questions, and I can sometimes get the answers I'm looking for by simply reading the answers in their posts. Anything from forms I may need to what may be next is all located in one place. No more searching here and there for what I need answers to! Bloomfire saves a lot of time for me to get done what I need and on time. I could not imagine using anything else! **What do you dislike about Bloomfire?** I have not come across one thing I dislike about Bloomfire yet! **What problems is Bloomfire solving and how is that benefiting you?** Many problems are solved with Bloomfire because everything is right there. There are many benefits to Bloomfire because it is easy to maneuver, and users are guided to find the answers they are looking for without spending a lot of time searching for answers. ### 14. Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Charles N. | Sales Manager **Reviewed Date:** March 17, 2021 **What do you like best about Bloomfire?** I like that it's easy to use; the search feature is great because you type in a few keywords, and a list of helpful documents appears. I can always find what I'm looking for and much more. **What do you dislike about Bloomfire?** I'm not the admin user, so I can not speak on that behalf; as a user, I can say nothing but good things. Especially if you're working remotely, this is a great tool to have; I don't have to ask around from my colleagues for documents. I can refer to seva, and what I'm looking for shows up. **What problems is Bloomfire solving and how is that benefiting you?** Taking time to ask around for documents that you know you either saved in your email or google drive or on slack channels. I don't have to spend time searching for these documents on any different platforms; I refer to Seva, type in the keywords, and the documents appear within seconds. I am saving so much time because it's a simple click and type in what I'm looking for. Again, working from home, I don't have the luxury to ask my colleagues to help; Seva fixes all that because it will search the documents from my colleagues, and it will appear in seconds. ### 15. Bloomfire is the key to our success. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Bloomfire?** * Ease of Use * Flexibility * Customizable **What do you dislike about Bloomfire?** Posts auto save resulting in duplicates. **Recommendations to others considering Bloomfire:** Have a plan for utilization and be consistent in the application and use! **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire enables efficient and consistent knowledge sharing across our team- this allows us to focus our efforts on broader initiatives. ### 16. Sales / CS / BD teams able to find content they need, when they need it **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie B. | Sales Enablement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about Bloomfire?** The team at Seva is one of the best parts as they are always asking for feedback to help make the product even better -- and then they act just as fast to get that feedback implemented! **What do you dislike about Bloomfire?** Given that their content attribution feature was just released, I could see it being improved to allow for tracking on files other than a PDF but it's not something I necessarily dislike -- just something I'm looking forward to with their other releases. **What problems is Bloomfire solving and how is that benefiting you?** Seva has allowed me, as a one-person Enablement team, to focus on larger initiatives instead of helping reps find the most up-to-date content or responding to their Slacks on if we have a certain piece of content or not. It allows our team to become much more self-sufficient and ultimately get the prospect or customer the piece of content they need as soon as possible. ### 17. Unique platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Bloomfire?** I like that everything I need is on one place **What do you dislike about Bloomfire?** I don't like how it is set up. I wish all the things I need for my grade was in one folder. **What problems is Bloomfire solving and how is that benefiting you?** Bloom fire gives the teacher a place to store all curriculum material, so teachers do not have to overwhelm their computers and emails. ### 18. Very informative and user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Bloomfire?** User friendly and works like a dictionary for me. **What do you dislike about Bloomfire?** It will be a perfect tool if a result will auto-populate for every letter added to the search bar. **What problems is Bloomfire solving and how is that benefiting you?** I'm using bloomfire to resolve issues, and every answer is there. I need to find the right article for it. ### 19. Easily find whatever you need with Seva **Rating:** 5.0/5.0 stars **Reviewed by:** William R. | Sales Development Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about Bloomfire?** Seva integrates with our Google drive and Slack, making it easy to find docs and decks without having to comb through each platform individually. The ability to add subject matter experts and tag collateral makes it even easier to find what you need right away and to know who to ask about it if you have questions. **What do you dislike about Bloomfire?** Often have to re-login more than I'd like, slowing down my searching. **What problems is Bloomfire solving and how is that benefiting you?** Ease of access of finding collateral to send to prospects or use for internal trainings with the team. Smart searches help make it so you don't have to remember a files' exact naming to locate it. ### 20. Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Bloomfire?** The organizational structure and ease of finding items. **What do you dislike about Bloomfire?** Nothing to dislike while using the application. **Recommendations to others considering Bloomfire:** Definitly use. **What problems is Bloomfire solving and how is that benefiting you?** Ability to access documents and not losing anything. ### 21. Simplicity at its best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Bloomfire?** User friendly and everything is in the same place! **What do you dislike about Bloomfire?** No dislikes at this time. Happy with all aspects. **What problems is Bloomfire solving and how is that benefiting you?** Having multiple schools and one site to gather all necessary information and documents. ### 22. Seva made content organization and dispersement amongst the company twice as efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Mary Grace S. | Associate Client Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Bloomfire?** It combined all of the tools my company used for Marketing - Box, Google Drive and more - all into one place! **What do you dislike about Bloomfire?** We were early adaptors so when questions came up, we quickly hopped on the phone with their customer service help team and were able to provide feedback that went right into making the platform better. So not a dislike, just a result of early usage :) **What problems is Bloomfire solving and how is that benefiting you?** As a member content marketer, Seva made it easy for me to point sales and account management to the right files and decks all through one platform in real time. This allowed us to work with less hyper links because Seva did the organizing for us. We could also send emails to notify our teammates of new content through the platform which also saved time. ### 23. Bloomfire for managing and sharing marketing material **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Bloomfire?** Bloomfire is used to manage marketing materials internally. The information can range from PDFs to PPTs, so it's easy for anyone to access documents from home. This ability to share information quickly and with everyone helps us reduce miscommunications, improve efficiency, and create a more efficient work environment. **What do you dislike about Bloomfire?** The interface of the platform could be more user-friendly and modern. The research feature sorts result by relevance, while it would be helpful to set them in alphabetical order. **What problems is Bloomfire solving and how is that benefiting you?** The tool allows the company to store, archive, manage and share marketing materials. ### 24. Bloomfire 2021 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan R. | Client Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Bloomfire?** The ability to house so much content & allowing it to click out to google docs, excels, download powerpoints, etc. **What do you dislike about Bloomfire?** The search function. It pulls up unrelated content that I don't need just because it has a keyword in the tags **What problems is Bloomfire solving and how is that benefiting you?** I have been able to download so many internal and external resources due to bloomfire ### 25. Bloomfire helped me to grow my knowledge in mulesoft and complete MCD and MCIA certification exams. **Rating:** 5.0/5.0 stars **Reviewed by:** Puspalata S. | Technical Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Bloomfire?** You can download videos and watch them anytime you want. **What do you dislike about Bloomfire?** Instructors can show more technical demonstrations. **What problems is Bloomfire solving and how is that benefiting you?** I refer this to enhance my mulesoft knowledge. ### 26. SEVA-lot of time! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan R. | Enterprise Sales Director **Reviewed Date:** March 15, 2021 **What do you like best about Bloomfire?** Seva provides an easy-to-access, centralized repository for all marketing collateral, documentation, and resources - which I would typically have to jump through multiple sources to find. As a sales professional, time is my most valuable resource. Seva undoubtedly saves a substantial amount of time in coordinating follow up materials, and helping me get to the most recent and relevant information across our company. **What do you dislike about Bloomfire?** Nothing to say here, I have had nothing but positive experiences when using Seva **What problems is Bloomfire solving and how is that benefiting you?** As a large global Saas organization, it's hard to always have the most recent and relevant materials to share with prospects. Seva goes way above what's possible with Google Drive and saves me a ton of time curating follow up materials. ### 27. Effective for knowledge management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Bloomfire?** Multimedia posts and effective UI for knowledge management **What do you dislike about Bloomfire?** The search functionality isn't that great. **What problems is Bloomfire solving and how is that benefiting you?** Management of learning content - lots of articles, videos and PDFs ### 28. Excellent tool for document collaboration and on-the-fly access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Bloomfire?** Seva is a great for storing up-to-date documents that get lost in Slack, email, Google Drive, etc. I enjoy using the search tool to find documents that have been sent across our teams. **What do you dislike about Bloomfire?** It would be helpful to have a desktop app, as currently, you can only access Seva via Google Chrome widget. **What problems is Bloomfire solving and how is that benefiting you?** Our sales team needs to access information quickly while on customer calls. If someone asks about our competitors or our feature set, you can easily find the relevant document in seconds. Also, we use Seva for version control (ie: not having multiple outdated versions of the same document) ### 29. Helping Business Grow and Share Knowledge since 2010 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Bloomfire?** It's customer-specific, very user-friendly, easy to install and navigate to find the information, and at the fore front is world class data security. **What do you dislike about Bloomfire?** I have nothing to dislike about Bloomfire **What problems is Bloomfire solving and how is that benefiting you?** Sharing product expertize across our ecosystem, with our valuable customers and partners. Sharing challenges and methods of for preventing and/or resolving similar challenges on other accounts. ### 30. Seva is a true time - saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsi M. | Sr Enterprise Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Bloomfire?** Seva is a time saver and super convenient. **What do you dislike about Bloomfire?** I can't think of anything - Seva is great. **Recommendations to others considering Bloomfire:** Seva makes it easy for your users to actually use - I can always find exactly what I need when I need it. **What problems is Bloomfire solving and how is that benefiting you?** I haven't run into any problems. Seva makes it easy to find critical documentation when I need it in a timely manner. ### 31. Seva has been super helpful in increasing efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb S. | Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about Bloomfire?** Seva makes it super simple to search exactly what I need and have it in seconds. It helps increase time efficiency and as a salesperson that's something I always wish I could have more of. **What do you dislike about Bloomfire?** I legitimately have had no problems with Seva. **What problems is Bloomfire solving and how is that benefiting you?** Taking too much time to search for collateral to send to customers. I have increased my efficiency in crafting follow-up messaging. ### 32. A very good utility to share knowledge and experience within a company/organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Akash P. | i, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Bloomfire?** Can copy paste images and code and it is very easy to create a post/questions. **What do you dislike about Bloomfire?** The search function should be more flexible. **What problems is Bloomfire solving and how is that benefiting you?** Easily could find answers to my questions ### 33. Easy navigation and very informative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Bloomfire?** How you can search different hot words and see multiple articles containing the information you need, as well as the option for feedback **What do you dislike about Bloomfire?** It's hard to get to the homepage, a bit confusing **What problems is Bloomfire solving and how is that benefiting you?** Just being able to access the information I need on the fly ### 34. Great flexibility to organize our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about Bloomfire?** Seva was a great tool to help us connect Sales and Marketing through document management, and we also came up with use cases on how we can use it across the entire company. The team was super helpful, and the platform is always improving. I would recommend to anyone who is in documentation overload. **What do you dislike about Bloomfire?** The tool didn't integrate with some of our systems, but I look forward to seeing the product roadmap. **What problems is Bloomfire solving and how is that benefiting you?** Documentation overload between multiple teams. Specifically, we could never find the right customer-facing document we should be using in real-time. This helped us search for the document at our fingertips. ### 35. Seva makes content discovery easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Senior Manager, Ad Growth Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Bloomfire?** Seva' makes content discovery easy. Its ability to "see" into all my company's content repositories, including Dropbox and Google Drive, made it easy for my team to clean up years of content being stored and tagged in different locations. We were able to tag content by type and industry vertical, which made it easy for anyone in the company to find precisely the content they needed. **What do you dislike about Bloomfire?** I'm struggling to identify anything that I disliked. **What problems is Bloomfire solving and how is that benefiting you?** Content discovery. Using Seva saves time and makes it easy for anyone to find precisely the content they need for any occasion. ### 36. Bloomfire Bloomer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Bloomfire?** We can use it among several schools in various states. No matter where we reside, we can all stay connected as a company! **What do you dislike about Bloomfire?** There is nothing I can say negative about it at this point. **What problems is Bloomfire solving and how is that benefiting you?** Having everything you need in one place. Not having to contact numerous people to find what your looking for. ### 37. Extremely user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Bloomfire?** Bloomfire is extremely east to navigate and the search functions are very helpful **What do you dislike about Bloomfire?** It could be easier to uplaod documents in different mdiums such as excel or powerpoints **What problems is Bloomfire solving and how is that benefiting you?** It is making it uch easier to find resources that help with my day to day job ### 38. Collaborative and Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Bloomfire?** Various options to organize content and provide an easy mechanism to search contents for end-users **What do you dislike about Bloomfire?** Nothing major. Portal's experience can be improved further to draw more engagement. **What problems is Bloomfire solving and how is that benefiting you?** How to's, articles, white papers, demos, slide decks and more. Anything that I need guidance on, Bloomfire is my first stop. ### 39. Made it all so easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle T. | VP, Client Strategy and Growth , Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2021 **What do you like best about Bloomfire?** Seva is incredibly easy to navigate, is intuitive and overall extremely helpful. I used to waste a lot of time digging through multiple locations looking for the right material. This made it so much easier to find what I was looking for. **What do you dislike about Bloomfire?** At the time I think we were waiting on an integration with one of our platforms, believe that has recently been released. **What problems is Bloomfire solving and how is that benefiting you?** Time. I've saved a tremendous amount of time by not searching every system for what I need. ### 40. Great, useful, simple way to keep involved and updated on any and all inquires . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Bloomfire?** I like the Bloofirm layout feels fun easy. **What do you dislike about Bloomfire?** Not able to pick and choose which subjects are my foavoirtes or what I like to see most often. **Recommendations to others considering Bloomfire:** have fun and keep an open mind :) **What problems is Bloomfire solving and how is that benefiting you?** questions or info I am seeking for research ### 41. Friends : No, It have no Japanese user interface. Colleague : Yes, It' useful and easy to use. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2021 **What do you like best about Bloomfire?** It has not too much information on the top page or each page. **What do you dislike about Bloomfire?** It has no Japanese UI. We use Highspot as well as bloomfire, It indicate Japanese language. **What problems is Bloomfire solving and how is that benefiting you?** I find out useful sales tools from Bloomfire. It's not only power of bloomfire, but I'm sutisfied. ### 42. Overall happy - some user features can be a bit more easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Bloomfire?** Keep ourself and the teams organized - great to get everyone on the same page and everyone using the same documents. Overall UI is easy and clean. **What do you dislike about Bloomfire?** adding documents to a topic and tagging them can be a bit easier - maybe it is just getting used to. Furthermore, it would be great to have "view as" function - i would like to see what our eg. Sales or CS organisation can see since I always see all my documents. **What problems is Bloomfire solving and how is that benefiting you?** Keeping our teams on the same page - no more outdated documentation - no more manual uploading and building indexes ### 43. Bloomfire is very great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Bloomfire?** Bloomfire is very important for our company and offers great resources. Especially during working from home it has helped a lot. **What do you dislike about Bloomfire?** Nothing so far, Bloomfire is very useful. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire has great resources to solve problems alone at home. ### 44. very easy to navigate and helps me a lot when i need to find information **Rating:** 5.0/5.0 stars **Reviewed by:** marcus h. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2020 **What do you like best about Bloomfire?** good color website and easy on the eyes which is important if you look at it all day. i love that you can add comments about different things and you can follow people which is awesome and you can customize your profile. i would definitely recommend this to other companies and friends that are in the industry because they can all benefit from it and it will help them a lot. I love using this and its awesome and no complaints **What do you dislike about Bloomfire?** at first it took me a second to figure out but after that it was really easy to use. there is a lot of information and a lot going on i will be honest but once you start to play around and use the website you will start to pick it up really quickly. you do have to learn the layout but each way is different depending on who does the layout but i don't really have a lot of big complaints just small things here and there. **Recommendations to others considering Bloomfire:** it is a awesome program and software and very easy to use **What problems is Bloomfire solving and how is that benefiting you?** our old site we used was decent but it was hard to navigate and it wasn't really alive. when we switched over we noticed a lot of good changes. the layout of everything was smooth and the colors and the information was easier to get too and all around using the website is a lot better then our old one. ### 45. Seva is so helpful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **What do you like best about Bloomfire?** The chrome extension makes it foolproof, and the back-end data helps our marketing team genuinely understand what assets resonate. **What do you dislike about Bloomfire?** I would love to see when a link is sent who clicked it, rather than just the email associated. **Recommendations to others considering Bloomfire:** Do the trial! **What problems is Bloomfire solving and how is that benefiting you?** Seva crawls through all our repositories and makes surfacing the RIGHT collateral so easy. ### 46. Small configuration, big impact **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas P. | Manager, Technical Program Management **Reviewed Date:** March 19, 2021 **What do you like best about Bloomfire?** Seva is an excellent tool that helps with content discovery across many different tools, enabling your team to quickly find the right content at the right time **What do you dislike about Bloomfire?** Seva requires the least configuration of any tool i've seen in this category, however, it still requires some tagging to make the content discovery optimal **What problems is Bloomfire solving and how is that benefiting you?** Seva makes it easy for GTM teams to easily discovery marketing content for our organization ### 47. Outstanding Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Bloomfire?** Bloomfire has helped our organization link all of our important information in one place. Our internal links to essential business functions are linked in such a way that the platform is a one-stop-shop for our business to communicate and collaborate. **What do you dislike about Bloomfire?** There is really nothing to dislike as we make changes as rapidly as they are identified. **Recommendations to others considering Bloomfire:** Get a demo and check it out. Nothing to lose and much to gain. **What problems is Bloomfire solving and how is that benefiting you?** We solved the problem of our IP being all over everyone's personal e-mails, archives, etc. Since Bloomfire, we can search for any of the IP that has been uploaded and stored there, making developing client proposals a snap! ### 48. Super helpful - Workplace collab at a new level **Rating:** 5.0/5.0 stars **Reviewed by:** Mariana R. | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about Bloomfire?** It fosters collaboration across teams, no matter where they are located. It is also super user-friendly which is nice. When you are a new hire in a company, this is particularly helpful as you may find out about best practices across teams (not only yours) as well as gain deeper technical knowledge about your solution and win cases within a few clicks. **What do you dislike about Bloomfire?** Maybe an intro video of 2-3 mins would be useful in order to best understand how to navigate & the value that the platform provides. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire has helped me, as a new hire, gain deepr knowledge about my company's solution, our standing against competitor, as well as best practices that teams have shared in the past. It has helped me to get myself updated on where my company is at and what type of message we want to convey. ### 49. Easy and Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Bloomfire?** Bloomfire is the hub of all important information for our organization. While being on-boarded remotely, it has enabled me to get up to speed quickly. It not only encourages me to read what is relevant to onboarding, but also interesting information about the company in general. Its very easy to engage with other people's posts and makes it feel like you're tied to the greater organization. **What do you dislike about Bloomfire?** I think the place on the page where the articles are stored should be larger. It feels busy with having to scroll that separately. Recommended articles should not take up 1/2 the page. **What problems is Bloomfire solving and how is that benefiting you?** No problems so far! Everyone seems to be able to use it with ease. I think the biggest benefit Bloomfire brings is the time saving aspect. Everyone knows to go there first when they have a question, and if they're still not able to find the answer, thats when they reach out for additional support. This creates a culture of respect for other peoples time within the organization. ### 50. Best knowledge bank based on AI engine. **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Bloomfire?** Bloomfire is a great software to gather all knowledge for company at one place. It's a knowledge sharing software which we are using across our all organization. Bloomfire give access to employees to share and access information. It is enriched with so many features like creating discussion group, Q&A group, FAQ etc. If we have any doubt, we can easily ask question and get answers. It can be easily customizable to make our very own categories for classifying content, label the community etc. **What do you dislike about Bloomfire?** The best thing which I like is that it supports video, modules, presentations and more. I did not find any dislike which need to be share. I always enjoyed it to get knowledge out of it. **Recommendations to others considering Bloomfire:** Bloomfire is completely based on artificial intelligence engine which helps to share information, thoughts, ideas, suggestion etc. We have been using it since a long time in our company and I loved it to use it. It enhance my knowledge. I would love to refer it to others. **What problems is Bloomfire solving and how is that benefiting you?** Bloomfire helps me a lot in searching knowledge that I required. I can make unlimited groups and sub-communities which is a great features. Bloomfire is helpful to enhance collective intelligence. I am able to access it anywhere as It's easy to configure on mobile, browser, laptop, etc. It is completely a knowledge bank to gather information that is required. **Official Response from Madeline Jacobson:** > Thanks for your review! We're glad to hear that features like our Q&A and groups have been valuable to you and that you've found Bloomfire easy to access from anywhere. ## Bloomfire Discussions - [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) - 1 comment, 2 upvotes - [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) - 1 comment, 1 upvote - [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) - 11 comments, 1 upvote - [How can I use this application on my android mobile phone without giving administration permission?](https://www.g2.com/discussions/how-can-i-use-this-application-on-my-android-mobile-phone-without-giving-administration-permission) - 1 comment, 1 upvote - [How does Bloomfire keep customer data secure?](https://www.g2.com/discussions/how-does-bloomfire-keep-customer-data-secure) - 1 comment, 1 upvote - [View Bloomfire pricing details and edition comparison](https://www.g2.com/products/bloomfire/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+07%3A33%3A59+-0500&secure%5Bsession_id%5D=c63e51cf-abdc-43fc-a48b-b7aa64c97704&secure%5Btoken%5D=6548989666317c37a2d35b06b60e307232469739fd35bafe3c963141d18aec02&format=llm_user) ## Bloomfire Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Creatify AI](https://www.g2.com/products/creatify-labs-inc-creatify-ai/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [KnowledgeLake](https://www.g2.com/products/knowledgelake-2025-06-18/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Bloomfire Features **Content Management** - Data Centralization - Insight Engines - Archiving - Insight Engines - Search Analysis - Insight Engines **Administration** - Database Management - Data Workflows - Issue Management **Account Options** - Single Sign-On (SSO) - Social Login - Reputation System - Topic Subscription - Bookmarking - History **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Knowledge Management** - Knowledge Base - Publishing Workflows - Analytics **Knowledge Base** - Q & A - Link Sharing - Searchable **Content Discovery** - Search Interface - Insight Engines - AI Functionality - Insight Engines - NLP Functionality - Insight Engines - Data Mining - Insight Engines - Structured Navigation - Insight Engines - Machine Learning - Insight Engines **Compliance** - Policies and Controls - Data Governance - Compliance - Auditing **Q&A Tools** - Tags - Commenting System - Notifications - Integrations - Knowledge Integrations - Embedding - Formatting - Analytics **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Customer Support** - Intelligent Search - Suggestions - Decision Trees **Security** - Verification - Role-Based Permission - Public vs Private **Data Security** - Risk Data Attributes - Data Transport - Access Management - Multi-Factor Authentication **Administration** - Integrations - User, Role, and Access Management - Performance and Reliability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Generative AI** - AI Text Summarization **Communication** - Social Features - Tagging - Upload - Comments ## Top Bloomfire Alternatives - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,260 reviews) - [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) - 4.5/5.0 (783 reviews) - [Document360](https://www.g2.com/products/document360/reviews) - 4.7/5.0 (525 reviews)