BlackBerry UEM Features
File Management (6)
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Device Syncing
Provides functionality that manages file syncing between both PC and Mobile devices to ensure files are up to date no matter who or what device they are updated on
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Web Interface
Ability to access documents via a web interface without a client being installed on a device
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File Type Support
Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc.
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Search
Can easily find files via a simple and/or advanced search
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Mobile Apps
iOS, Android and Windows phone apps provide functionality that enable user to perform same functions as they would on a PC
Video Support
Supports various video file formats
Collaboration (10)
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File following
Allows users to receive updates when files have been updated, added, deleted or moved.
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File Sharing
Allows users to share individual files/folders to persons outside or inside organization. Ability to assign edit or view only privileges.
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Simultaneously Editing
Users can work simultaneously on files.
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Change Tracking / Audit Logs
Provides an audit log of changes and enables users to revert to a specific version
Activity Tracking
Track and document all activities across devices, networks, and other systems
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Screen Sharing
Digitally share screen view with others
Real Time Editing
Preview and make real-time changes in the web content
Multi-User Collaboration
Allows multiple users to collaborate on a single document and see edits in real-time
Real-Time Communication
Allows users to communicate in real-time via chat and comments within the document
Administration (30)
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User and Role Management
Enables administrator to provide segmented access to tool based on role. Easy to create new users and remove users.
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Policies and Controls
Ability to control by user/group file/folder access, external sharing permissions, editing policies, device location restrictions, sharing by device, etc.
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Device Management
Admins can restrict access to files by device in the event of lost/stolen devices as well as users that no long work for organization. Also may provide ability to wipe files from devices remotely.
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Storage Limits
Administer storage limits by user or group
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Storage Zones
Choose data center your files should be stored at
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Security
Stores and transfers files in secure environment
Calendar Management
Track and manage schedules and meetings via an integrated calendar
File Management
Create, save, and store files
Document Management
Store, manage, and track all electronic documents in a centralized location
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Workflow Management
Create, design and manage workflows for repetitive tasks
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Email Management
Manage, store and organize emails within the system or via third-party apps
Version Control
Track revisions and updates made to files and navigate between different versions
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Task Management
Create, manage and track all task activities and progression
Website Management
Built-in website builder or integration with third-party site
Secure Data Storage
Securely stores data to prevent data loss or breaches
Usage Information
Offers visibility into employee device activity
Active Directory Integration
Integrates with Active Directory
Diagnostics
Provides administrators with performance information to
Session Recording
Provides the ability to record remote access and support sessions
Session Transfer
Allows remote access and support sessions to be transferred between users
Unattended Access
Allows administrators access to devices, regardless of end-user's presence
File Sharing
Allows remote users to share files with other remote users
Screen Sharing
Digitally share screen view with others
File Transfer
Move files across different systems or networks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Platform (10)
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Performance and Reliability
Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
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Reporting and Auditing
Access pre-built and custom reports to monitor user activity and storage
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System of Record Integration
Integrates to systems other systems of record such as CRM, ERP, Outlook, Sharepoint
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APIs
Enables custom integration to external systems
Cross-Platform Access
Allows remote usage and access across a range of operating systems and device types
Mobile Device Access
Allows remote desktop administrators access to connected mobile devices
Applications Management
Centrally manages, configures, and oversees applications on employee devices
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Multiple Monitor Access
Access multiple screens from one centralized location
Authentication type (11)
SMS-Based
Sends a one-time passcode (OTP) via SMS.
Voice-Based Telephony
Provides a one-time passcode (OTP) via voice-call.
Email-Based
Sends a one-time passcode (OTP) via email.
Hardware Token-Based
Supports hardware tokens, which are often USB-sized, fob-like devices that store codes.
Software Token
Offers software tokens, which are applications installed on a mobile phone, wearable devices, or desktops and generate time-based one-time passcodes (TOTP) that a user can easily copy. Software tokens work both online and offline.
Biometric Factor
Allows biometric factors such as fingerprints, faceprints, voiceprints, or other biometric information to be used as an authentication factor.
Mobile-Push
Offers mobile push authentication, which is a user-friendly method that does not require a user to copy a code, but rather accept or deny an authentication using a mobile application. Mobile push authentication only works when a user is connected to the internet.
Risk-Based Authentication
Analyzes users' IP addresses, devices, behaviors and identities to authenticate a user.
Knowledge-Based Authentication
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Mobile Authentication
Verify user identity through mobile devices
Functionality (22)
Multi-Device Sync
Allows the use of tokens on multiple devices. This feature can also be turned off if the user does not want this.
Backup
Offers encrypted backup recovery stored by the vendor.
Desktop Virtualization
Deliver virtual desktop experience from a cloud environment.
Backend Hosting
Host all necessary resources for virtual desktops on the cloud provider's infrastructure.
Hybrid Desktop Hosting
Extend cloud desktop hosting capabilities beyond cloud to on-premise if needed. (The admin console is still a cloud resource.)
GPU Virtualization
Utilization of GPUs to accelerate the rendering and processing of graphics/applications running on a virtual machine.
Ease of Use
Facilitates simpler user experience through syntax highlighting, shortcuts, completion aid automation, etc.
File Management
Manage individual software component files as a part of the greater overall project.
Multi-Language Support
Provides the ability to write in more than one programming language.
Customization
Allows users to modify interface (e.g., theme selection) and layout by personal preference.
Straight-Out-the-Box Functionality
Performs core functionalities without the need of immediate additional feature or add-on installations.
Help Guides
Supplies users with basic-to-intermediate guides regarding IDE functionality and use cases.
Patching & Updates
Downloads and installs updates automatically for product improvement and pace-keeping with programming language evolution.
Workflow Management
Create, design and manage workflows for repetitive tasks
Change Management
Track and monitor efficient handling of all changes/transitions
Deployment Management
Manage the processes involved when making the application ready for use
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Task Management
Create, manage and track all task activities and progression
Document Management
Store, manage, and track all electronic documents in a centralized location
Database Support
Supports common databases such as MySQL and Oracle
Encryption (9)
Email Encryption
Encrypts the content of emails and their attachments.
Messaging Encryption
Encrypts messages being sent via text or within an application.
File Transfer Encryption
Protects data with within or as it leaves your secure or local network.
Data Encryption
Provide a level of encryption of data in transit, protecting sensitive data while it lives in the backup application.
Document Encryption
Provides a level of encryption for text documents.
Full-Disk Encryption
Encrypts entire device to secure data in case it is lost or stolen.
Cloud Encryption
Encrypt data to and from the cloud and on cloud storage devices
Application Encryption
Encrypts all types of data passing through an application.
P2P Encryption
Encrypt data in transit to create secure communication links between devices or components
Compliance (5)
Authentication
Allows administrators to set multi-factor authentication requirements including tokens, keys, or sms messaging
Policy Enforcement
Abilities to set standards for database security and risk management.
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Key Management
Manage the creation, exchange, storage, use, and replacement of physical or cryptographic keys.
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Management (18)
Backup
Stores data remotely, on-premise, or in cloud databases in case of recovery during disaster.
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
File Management
Allows administrators to set levels of encryption for file types. Allows administrators to decide which files to encrypt.
Anomaly Detection
Monitors activity within networks and alerts administrators when unusual activity occurs.
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Policy Management
Create, manage, and track policies and procedures within an organization
Incident Management
Manage and track all disruptions and incidents
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Device Enrollment
Registers employee-owned or company-distributed devices for IT access.
Device Configuration
Configures devices to seamlessly work with business-required applications, WiFi, VPN, etc.
Device Compliance
Ensures that employee devices are compliant with business regulations and requirements.
Usage Information
Offers visibility into employee device activity.
Data Separation
Separates personal data on devices from business-specific data.
Admin Console
Provide a cloud admin console to manage virtual desktops, access, and security.
Solution Integration
Integrate with a variety of aaS and non-aaS solutions.
OS Compatibility
Be compatible with multiple operating systems.
Cloud Infrastructure Selection
Determine which cloud infrastructure your business would like to cloud host their desktops from.
Security (12)
Remote Wipe
Enable the remote locking down and encryption of employee devices
Device Management
Unifies endpoint management of employee devices
Device Enrollment
Registers employee-owned or company-distributed devices for IT access
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
File Management
Create, save, and store files
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Print Management
Helps control, track and monitor printing processes
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Reporting and Alerts
Creates custom reports and alerts about security updates, existing or upcoming software licenses, data access, and more.
Endpoint Protection
Protects employee, company, and data from potential vulnerabilities or malware.
Remote Wiping
Remotely clears all data from compromised devices.
Scope (2)
Endpoint Inclusiveness
Manages numerous endpoint types, including mobile, desktop, IoT, and wearable.
Multi-OS Support
Supports diverse operating systems across several endpoint types.
Login Options (2)
Single Sign-On (SSO)
Allows users to sign into the software using a single sign-on (SSO) application.
Password Saver
Saves login information like usernames and passwords for external applications.
Productivity (5)
Email Client
Application also serves as an email client.
Split Screen
Applications can be viewed simultaneously within the unified workspace via split screen.
Activity Feed
Provides a cross-application activity feed.
Virtual Assistant
Offer a virtual assistant to guide users and recommend routine actions.
Analytics and Reporting
Generates reports based on security and/or productivity data.
Customization (3)
Custom Workflows
Enables the creation of custom workflows to facilitate various processes.
Multiple Workspaces
Allows users to create multiple workspaces for different projects or teams.
Custom Application Integration
Allows users to connect custom or in-house applications.
Task Creation (4)
Creation & Assignment
Create and assign tasks for individual users with details and due dates.
Due Dates
Set deadlines and milestones for tasks, manually or automatically (based on project templates).
Drag & Drop
Users can move tasks and change dependencies using drag and drop.
Mass Updates
Allows users to update multiple tasks at the same time, accross multiple projects.
Task Management (5)
Task Prioritization
Set priority levels on tasks so individuals can organize their work.
To-Do Lists
Each user can view their list of tasks to be completed without having access to other tasks.
Dependencies
Define dependencies between tasks and the rules to manage them.
Recurring Tasks
Define recurring tasks that can be scheduled automatically at pre-defined intervals.
Project Templates
Pre-designed project plans that can be customized
Implementation (3)
Easy Setup
Offers an easy to understand user interface to make setup smooth.
Mobile SDK
Offers a mobile software development kit (SDK) for iOS, Blackberry, and Android.
Web SDK
Offers a software development kit (SDK) for web-based applications.
Integrate & Embed (3)
Calendar
Integrates with calendars to link relevant documents for meetings or appointments
Website
Embeds live documents into websites
Applications
Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software
Edit & Revise (3)
Revision History
Tracks changes made to documents and access all revision history
Suggestion Mode
When reviewing documents, provides suggestions that can be accepted or rejected by the document owner
Document Editor
Provides editing and proof-reading tools such as spell check and grammar check
File Types (3)
Export
Exports files in multiple file formats including .docx, .pdf, .odt, .rtf, .txt or .html format
Import
Imports documents in multiple file formats for editing
Web Publishing
Transforms a document into a web page and publish to the internet
Design (3)
Graphics
Ability to insert graphics, including photos, charts, drawings, graphs, etc.
Templates
Offers multiple editable templates for documents inluding flyers, resumes, calendars, newsletters, etc.
Themes
Offer various color themes which can be applied to the document
Operating System (3)
PC Operating System
Supports Microsoft Windows operating system
Mac Operating System
Supports macOS operating system
Linux Operating System
Supports Linux operating system
Generative AI (14)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt.
AI Text-to-Speech
Simulates human-like speech from text inputs.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Memory Management - Operating System (3)
RAM management
Allocates and manages system memory (RAM) between processes
App Management
Download applications that can be internally saved
File Management
Create, save, and store files
Device Management - Operating System (1)
I/O management
Manages communication between hardware devices and software.
Backup and Recovery - Operating System (1)
Data backup
Aids in data backup and system restore.
Error Detection - Operating System (1)
System operations monitoring
Helps in error logging
Agentic AI - Mobile Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Cloud Content Collaboration (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - Unified Endpoint Management (UEM) (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Mobile Application Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Document Creation (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Unified Workspaces (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Additional Functionality (289)
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Chat/Messaging
Communicate using direct chat or messages within the system
Whiteboard
Allows multiple users to simultaneously annotate on a digital whiteboard
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
API
Application programming interface that allows for integration with other systems/databases
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Secure Data Storage
Securely stores data to prevent data loss or breaches
Customizable Branding
Add customized logos and colors to align with company branding
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Remote Printing
Print remote documents from multiple devices
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Desktop Virtualization
Creates virtual version of end user's desktop environment or operating system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Remote Update/Installation
Deploy updates or install new software remotely
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Secure Login
At least a username and password is required to access the system
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Real-Time Data
Receive data and information in real time
Uptime Reporting
Track the availability time for a designated network or website over a given period of time
Live Chat
Ability to chat online in real time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Authentication
Verify the identity of users/devices to enable secure access
Real-Time Chat
Engage in direct, instant messaging with customers, users, etc.
Diagnostics Tools
Access system information, including hardware and software configuration, to perform diagnostics
Summary Reports
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Troubleshooting
Take actions to troubleshoot issues for networks, devices, etc.
Real-Time Updates
Receive system updates as soon as any changes are made
Continuous Integration
A process to automatically integrate code changes from multiple contributors into a shared repository
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Multiple Programming Languages Supported
Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL
Continuous Deployment
A process to automatically release code changes from repository to production environment
Code Development
Create code from scratch
For No-Code Development
Build applications without the use of code
Version Control
Track revisions and updates made to files and navigate between different versions
Configurable Workflow
Configure existing workflows to meet your organization's needs
Graphical User Interface
A visual way of interacting with an application or operating system using items such as windows, icons, and menus
For Low-Code Development
Development environment used to create application software through a graphical user interface
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
UI Prototyping
A functional sample, model, or release of a user interface built to test a concept or process.
Source Control
Tracks every modification made to source code
Software Development
Development of software programs
API
Application programming interface that allows for integration with other systems/databases
Data Import/Export
Import and export data to and from software applications
Web App Development
Development of applications that are delivered over the internet through a browser
Custom Development
Development of custom software, web apps, mobile apps, etc.
Code Repository Integration
Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code
Data Security
Protect sensitive data for digital privacy
Mobile Development
Development of applications for mobile devices
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Game Development
Develop games using code or no-code platforms
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Application Security
Identify and respond to security threats to developed applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Automated Testing
Execution of software tests by leveraging automation tools
Integrated Development Environment
An application for source code editing, compiling, and debugging
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Debugging
Detect and remove errors
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Compatibility Testing
Preview how the app will display on multiple device types and operating systems
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Modeling
Conceptual model of how data items relate to each other
Customizable Branding
Add customized logos and colors to align with company branding
Data Visualization
Graphical representation of data
Code Editing
Edit code that has been previously created for product development.
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Active Directory Integration
Integrates with Active Directory
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Social Sign On
Secure Login
At least a username and password is required to access the system
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Access Management
Control and manage access to company resources
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Policy Management
Create, manage, and track policies and procedures within an organization
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Fraud Detection
Identify and prevent suspicious activity
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Member Accounts
Accounts held by members of an organization
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Secure Data Storage
Securely stores data to prevent data loss or breaches
Single Sign On
Allow users to access multiple services after entering their login credentials once
Real-Time Analytics
Analyze and gain insights into data in real-time
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Push Notifications
Trigger clickable pop-up messages
Access Control
Regulate who can view information within the system
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Data Security
Protect sensitive data for digital privacy
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Multiple Authentication Methods
Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Secure Login
At least a username and password is required to access the system
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Tokenization
Convert sensitive data into unique identification symbols (Tokens) that retain all essential information
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Response
Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Active Directory Integration
Integrates with Active Directory
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
API
Application programming interface that allows for integration with other systems/databases
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Alerts/Escalation
System alerts about the need to escalate an issue or request
Single Sign On
Allow users to access multiple services after entering their login credentials once
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Security
Protect sensitive data for digital privacy
Activity Tracking
Track and document all activities across devices, networks, and other systems
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Gantt/Timeline View
Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Task Tagging
Add labels or tags to tasks
Spreadsheet View
UI looks like a spreadsheet
Task Scheduling
Track and manage the scheduling of tasks
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Email-to-Task Conversion
Convert emails into tasks
Project Tracking
Monitor the progress of projects from start to finish
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Sub-Task Management
Split and manage tasks into individual components
Task Progress Tracking
Track the status and progress of tasks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Mobile Access
Access software remotely via mobile devices
Task Editing
Edit task information and all related elements
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Deadline Management
Specify or track the date/time a project, task, etc., is due for completion
API
Application programming interface that allows for integration with other systems/databases
Dependency Tracking
Track and manage task relationships and dependencies
Document Management
Store, manage, and track all electronic documents in a centralized location
Assignment Management
Assign issues and tasks based on availability or required skills
Project Planning
Organize and schedule projects
Task Board View
UI looks like task board
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Commenting/Notes
Leave comments and notes on documents for others to view
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Task Import
Import tasks from external sources
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Data Import/Export
Import and export data to and from software applications
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Audio/Video Conferencing
Audio/Video Conferencing
Content Library
Centralized repository to store content and assets
Mobile Access
Access software remotely via mobile devices
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Prioritization
Arrange tasks based on the level of priority or urgency
Customizable Branding
Add customized logos and colors to align with company branding
Commenting/Notes
Leave comments and notes on documents for others to view
Chat/Messaging
Communicate using direct chat or messages within the system
Configurable Workflow
Configure existing workflows to meet your organization's needs
Electronic Signature
Digitally sign online documents
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Single Sign On
Allow users to access multiple services after entering their login credentials once
Task Planning
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Two-Factor Authentication
Extra layer of security that requires not only a password and username but also something specific to that user
Encryption
Convert data into a code for security
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Task Scheduling
Track and manage the scheduling of tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Content Publishing Options
Facilitates online authoring and publishing of the content
Document Classification
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Security
Protect sensitive data for digital privacy
User Interface
A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems
Resource Allocation
Assign available resources to various projects and tasks
System Updates
Automatically update to the latest version
For Developers
For the intention to be used by developers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Desktop Interface
A way of interacting with a desktop computer using items such as windows, icons, and menus
Cloud Computing
A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Device Management
Maintenance and upkeep of physical and/or virtual devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
BYOL Management
Support "Bring Your Own License" model for flexible licensing, whether on-premise or in the cloud
File Management
Create, save, and store files
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
User Provisioning
Create, modify, disable, or delete user accounts and their profiles across IT infrastructures
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Cloud Encryption
Encrypt data to and from the cloud and on cloud storage devices
Policy Management
Create, manage, and track policies and procedures within an organization
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Remote Access/Control
Access work applications remotely, for when working away from the office and/or traveling
Commenting/Notes
Leave comments and notes on documents for others to view
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Time Zone Tracking
Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Projections
Estimate or forecast of a future scenario based on the study of present trends
Prioritization
Arrange tasks based on the level of priority or urgency
Softphone
Use your computer as a phone device to make calls over the internet
Employee Activity Monitoring
Monitor and track what your employees are doing
File Transfer
Move files across different systems or networks
Email Management
Manage, store and organize emails within the system or via third-party apps
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Document Management
Store, manage, and track all electronic documents in a centralized location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Meeting Management
Manage the process of planning and scheduling meetings, including agenda creation
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Data Import/Export
Import and export data to and from software applications
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Real-Time Data
Receive data and information in real time
API
Application programming interface that allows for integration with other systems/databases
Project Time Tracking
Measure time to completion or hours worked for projects
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Single Sign On
Allow users to access multiple services after entering their login credentials once
Remote Support
Provide support to your customers and employees remotely over a shared network
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Live Chat
Ability to chat online in real time
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Electronic Signature
Digitally sign online documents
Video Chat
Chat with your counterparts over the video in real time
Assignment Management
Assign issues and tasks based on availability or required skills
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Customizable Branding
Add customized logos and colors to align with company branding
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Task Management
Create, manage and track all task activities and progression
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Video Conferencing
Connect with meeting participants remotely over video
Mobile Content Management
Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Remote Access & Monitoring
Control system behavior and appearance, and access and report on system status/health from a distant location
Deployment Management
Manage the processes involved when making the application ready for use
Policy Management
Create, manage, and track policies and procedures within an organization
Patch Management
Install software updates and bug fixes remotely
Encryption
Convert data into a code for security
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Support Ticket Management
Allow customers/users to submit support queries and service requests
BYOD Management
Manage and secure access to business data and applications on personal devices.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Mobile Device Management
Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
App Management
Download applications that can be internally saved
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
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