--- title: Bigin by Zoho CRM Reviews meta\_title: 'Bigin by Zoho CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 872 reviews by the users' company size, role or industry to find out how Bigin by Zoho CRM works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 872 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bigin by Zoho CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Bigin by Zoho CRM but has limited features. Are you part of the Bigin by Zoho CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively. * * * Seller [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) Discussions [Bigin by Zoho CRM Community](https://www.g2.com/products/bigin-by-zoho-crm/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, English, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Zoho Corporation Show More ## Pricing Pricing provided by Bigin by Zoho CRM. ### Free Edition $0.00 ### Express Edition $7.00 [ View More Pricing Information ](https://www.g2.com/products/bigin-by-zoho-crm/pricing) ## Top-Rated Alternatives [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/bigin-by-zoho-crm/competitors/alternatives) ## User Insights Average based on 872 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Bigin by Zoho CRM Integrations (40) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Callyzer ](https://www.g2.com/products/callyzer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CRM Assistant for Gmail™ ](https://www.g2.com/products/crm-assistant-for-gmail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ElevenLabs ](https://www.g2.com/products/elevenlabsio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GPT for Work ](https://www.g2.com/products/gpt-for-work/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HeyReach ](https://www.g2.com/products/heyreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hostinger ](https://www.g2.com/products/hostinger/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit Mailchimp Email Marketing ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kit ](https://www.g2.com/products/convertkit-kit/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Linked Helper ](https://www.g2.com/products/linked-helper/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lusha ](https://www.g2.com/products/lusha/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Make ](https://www.g2.com/products/integromat-by-celonis-make/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta ](https://www.g2.com/products/meta-ai-meta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta Audience Network ](https://www.g2.com/products/meta-audience-network/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pabbly ](https://www.g2.com/products/pabbly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") RingEX ](https://www.g2.com/products/ringex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webflow ](https://www.g2.com/products/webflow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.org ](https://www.g2.com/products/wordpress-org/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Books ](https://www.g2.com/products/zoho-books/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Campaigns ](https://www.g2.com/products/zoho-campaigns/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Desk ](https://www.g2.com/products/zoho-desk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Flow ](https://www.g2.com/products/zoho-flow/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Forms ](https://www.g2.com/products/zoho-forms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Invoice ](https://www.g2.com/products/zoho-invoice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Projects ](https://www.g2.com/products/zoho-projects/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews) Show More ![Akshay C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay C.") AC Akshay C. Founder Small-Business (50 or fewer emp.) 4/8/2026 "Zoho Bigin: Simple Setup, Intuitive Pipeline, and Smooth Lead Management" 5/5 What do you like best about Bigin by Zoho CRM? We recently started using Zoho Bigin CRM for managing enquiries and student interactions at Sankhyiki, and the experience so far has been very smooth. What we really like about Bigin is its simplicity. Unlike many CRMs that feel complicated and overwhelming, Bigin is extremely easy to set up and start using. The pipeline view makes it very intuitive to track leads from enquiry to conversion, which is very helpful for an education business like ours where we deal with a large number of student queries. Another great aspect is the integration capabilities with email and other Zoho tools, which makes communication and follow-ups much more organized. The interface is clean, responsive, and easy for the team to adopt without requiring extensive training. Overall, Zoho Bigin is a great CRM solution for small and growing organizations that want a powerful yet simple system to manage their leads and customer interactions. Looking forward to exploring more features as we continue using it. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? As the team grows, it would be helpful to have more advanced integrations and automation features available directly within Bigin without needing to move to a more advanced CRM. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Before using Zoho Bigin, managing student enquiries and follow-ups was becoming difficult as the volume of leads increased. Many conversations were happening across different channels like email, calls, and messages, which made it hard to track where each enquiry stood in the admission process. Zoho Bigin solves this problem by giving us a structured pipeline to manage all leads in one place. We can easily track every enquiry from the initial student inquiry to final course enrollment, ensuring that no potential student is missed. The automation and task management features are also very helpful. Follow-ups, reminders, and communication history are all recorded in one system, which saves time and improves team coordination. Instead of manually tracking leads in spreadsheets, we now have complete visibility of our pipeline and can prioritize serious prospects more effectively. Overall, Bigin is helping us stay organized, respond to student enquiries faster, and improve our lead-to-conversion process. For a growing education business like Sankhyiki, this has been extremely valuable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/17/2026 "Bigin by Zoho CRM: Clean, Fast, and Great Value for Small Businesses" 4.5/5 What do you like best about Bigin by Zoho CRM? I’ve been using Bigin by Zoho CRM to manage inquiries, trial lessons, follow-ups, teachers, and customer communication for my music school. The user interface is clean, intuitive, and easy to learn. The pipeline view provides an excellent overview of all leads and customer activities. The integration with email and other Zoho applications works well and helps centralize communication. Performance is fast and reliable, even when managing a large number of contacts and deals. One of the biggest advantages is the value for money. Compared to larger CRM solutions, Bigin offers the essential CRM features at a very affordable price, making it ideal for small businesses. The onboarding process was straightforward, and the available help resources made setup easy. The AI and automation features are useful for improving productivity, although some advanced functions are available only in higher-tier plans. Overall, Bigin strikes an excellent balance between simplicity, customization, and affordability. It has helped me organize my sales process, improve follow-ups, and ensure that no customer inquiry gets overlooked. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Some advanced features, reporting options, and automations are only available in higher-tier plans. I would also like more flexibility in customizing layouts, views, and data presentation within the pipeline. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin helps me organize and track all customer inquiries, trial lessons, follow-ups, and sales activities in one place. Before using it, it was easy to lose track of leads or miss follow-up opportunities. Now I have a clear overview of every stage of the customer journey, which improves response times, increases conversions, and saves valuable administrative time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Harsh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harsh S.") HS Harsh S. Market Intelligence Specialist Consulting Small-Business (50 or fewer emp.) 3/25/2026 "Simple, Practical CRM That Keeps Outreach Organized from Day One" 5/5 What do you like best about Bigin by Zoho CRM? What I like most about Bigin by Zoho CRM is how simple and practical it feels from day one. I didn’t have to spend time figuring things out it just helped me organise my outreach and keep track of conversations without the usual clutter. The pipeline view, in particular, made it easy to see where things stand and what needs follow-up, which honestly brought a lot more clarity to my day-to-day work. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? One thing I felt with Bigin by Zoho CRM is that it can feel a bit limited once your work grows beyond basic tracking. It does the essentials really well, but when I needed more detailed insights or customization, I found myself going back to other tools alongside it. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? For me, Bigin by Zoho CRM mainly solved the problem of scattered information and missed follow-ups. Earlier, conversations, contacts, and notes were spread across Excel, emails, and WhatsApp, which made it hard to stay on top of things. Bigin brought everything into one place with a clear pipeline, so I always knew what stage each interaction was in. It’s benefited me by saving time, reducing mental clutter, and making my workflow much more structured and reliable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Hitesh Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh Y.") HY Hitesh Y. Founder Small-Business (50 or fewer emp.) 6/9/2026 "Effortless Inventory Management and Mobile Access" 4.5/5 What do you like best about Bigin by Zoho CRM? I like how Bigin by Zoho CRM helps me manage inventories of properties for resale and maintain a list of prospects. I can create various pipelines depending on location or property type, which is really handy. It's made following up way easier and addressed the issues I had with inventory tracking and task reminders before. I also appreciate the accessibility on the mobile app, which makes my life really helpful. The initial setup was very easy and self-guiding, especially with the sample videos. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? The improvements can be on the UI. I would say on the color coding and the brightness. At times, it becomes difficult to identify the various sections. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? I use Bigin by Zoho CRM to manage property inventories and prospects easily, creating pipelines by location and type. It solved our issues with follow-ups, inventory tracking, and reminders. I like the mobile app's accessibility which makes life really helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LS Luciana S. IT Manager Health, Wellness and Fitness Mid-Market (51-1000 emp.) 6/2/2026 "Intuitive, Affordable CRM with Seamless Pipelines and Zoho Integrations" 4.5/5 What do you like best about Bigin by Zoho CRM? We have discovered that Bigin by Zoho is a very intuitive and simple to deploy and run application compared with other CRM technologies. I like the pipeline based interface, which ensures seamless lead tracking, and contracts or deals management Bigin by Zoho makes most kf our CRM operations more automated, reducing the manual struggles of handling different workflows Begin by Zoho demonstrates high affordability, where even start ups find the tool sustainable and attainable. The integration efficiency that Bigin by Zoho provides is impressive and we don’t need a third party to help us connect it with other Zoho apps Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Despite Bigin being a simplified CRM application, some advanced enterprise level capabilities are missing and needs to be included The app feels basic, unqble to handle complex sales processes Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin has supported us in centralizing all the customer information, giving us a seamless access and solid communication with clients We have explored the brilliant lead management features that Bigin offers and this makes us improve our sales pipeline We no longer require spreadsheet to handle customer records and this brings organization, helping us to do easy follow up Bigin foster our team productivity, where it keeps customers motivated and their relationships managed successfully We capture or tap all sales opportunities, and this significantly increases our sales revenue Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Joanna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna L.") JL Joanna L. office manager Small-Business (50 or fewer emp.) 8/4/2026 "Clean, User-Friendly CRM That Streamlines Sales with Automation and Custom Pipelines" 5/5 What do you like best about Bigin by Zoho CRM? The interface is clean and user-friendly, making it easy for our team to stay organized and track sales opportunities. We especially appreciate the workflow automation, email integration, and customizable pipelines, which have helped streamline our daily processes and improve follow-up with customers. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Reporting and analytics are fairly basic compared to more advanced CRM platforms. As your business grows, you may outgrow some of Bigin's features and need to upgrade to a more robust CRM. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM has helped us centralize all of our customer information, sales opportunities, and follow-up tasks in one place. Before using it, tracking leads and customer communications across emails and spreadsheets was time-consuming and made it easy to miss important follow-ups. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Titan s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Titan s.") TS Titan s. Small-Business (50 or fewer emp.) 5/23/2026 "Simple, Efficient CRM for Small Teams" 4.5/5 What do you like best about Bigin by Zoho CRM? I really appreciate Bigin by Zoho CRM for its simplicity and easy pipeline management, which helps us handle leads efficiently. The automation features are fantastic, as they reduce manual work by managing reminders and follow-ups automatically. Its simple interface makes it easy for the whole team to use without much training. The initial setup was effortless, allowing us to get started quickly without extensive training or technical support. Using Bigin along with WhatsApp, email tools, and other Zoho applications helps manage communication and customer data more efficiently in one workflow. Switching from spreadsheets and scattered tools to Bigin made our process much more organized and efficient. It's also affordable and very effective for managing leads and the sales process for small to medium-sized teams. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Some advanced customization and reporting features could be improved, especially for businesses with more complex sales processes. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? I use Bigin by Zoho CRM to streamline lead management, automate follow-ups, and enhance sales tracking, which saves time and boosts team efficiency. It also solves problems like missed follow-ups and poor team coordination by organizing sales activities and client data efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Trivane R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trivane R.") TR Trivane R. Client Relations Executive Import and Export Small-Business (50 or fewer emp.) 5/16/2026 "Efficient CRM for Small Teams with Room for Growth" 3.5/5 What do you like best about Bigin by Zoho CRM? I like Bigin by Zoho CRM for its lightweight and uncomplicated design, which fits perfectly for small import and export teams like ours. Every function is practical and targeted for basic client management needs, without the overwhelming complexity of unnecessary modules. The operation layout is clean and easy to understand, so team members can quickly learn to record client information and update business progress with minimal training. I really value the smart reminder feature that allows me to set follow-up schedules in advance, helping us maintain steady business connections effortlessly. The affordable pricing plan is another big plus, providing all the core tools we need at a reasonable cost and helping us control operating expenses effectively. Additionally, Bigin integrates smoothly with other Zoho applications we sometimes use, making data synchronization simple and efficient. Overall, it is a down-to-earth and user-friendly customer management tool that fully meets our daily overseas business follow-up and client maintenance needs. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? To begin with, its built-in data statistics and report generation capabilities are far too basic to satisfy our business analysis needs. At present, it only supports several simple fixed data sheets, with no support for flexible multi-dimensional data filtering, segmented customer grouping statistics and visualized business trend charts. We often need to sort out regional client distribution, monthly business inquiry volume, order conversion rate and long-term client cooperation cycle data, yet we cannot directly create these targeted professional reports within the system. We have to manually export all original data and reorganize and calculate everything in spreadsheets afterwards, which wastes a large amount of extra sorting time and lowers our overall work efficiency greatly. Secondly, it lacks targeted functional designs tailored for cross-border foreign trade scenarios. As we are mainly engaged in import and export business, we need to classify clients by different countries, regions and overseas markets, and also distinguish different business types and cooperation levels in batches. However, Bigin does not provide dedicated regional classification tags and unified foreign trade business custom fields, making it difficult for us to quickly screen and manage grouped overseas customers in batches. It also has no special entry to record international shipping terms, customs related information and cross-border quotation rules, so we still have to record these key business details separately elsewhere. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? We use Bigin by Zoho CRM to gather all overseas client profiles, communication logs, quotation records and order progress details into one unified platform. It completely replaces our old way of managing customer resources with scattered local documents and messy spreadsheets. It effectively solves the trouble of confusing client information and hard-to-find historical negotiation records, and the built-in follow-up reminder function keeps us from missing regular client outreach and business follow-up schedules, so we never lose potential business chances easily. It also greatly lowers repeated manual entry work and avoids data sorting mistakes caused by human negligence. Meanwhile, it standardizes our whole sales follow-up workflow, letting every team member keep consistent work norms when dealing with foreign trade clients. Thanks to this tool, we can arrange daily client maintenance plans more reasonably, speed up the progress of business docking and order confirmation, and make our cross-border customer operation and overall team sales work more organized, stable and time-saving. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sabrina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabrina S.") SS Sabrina S. CEO Small-Business (50 or fewer emp.) 2/27/2026 "Simple, Clean CRM with an Easy Setup and Clear Pipeline View" 4.5/5 What do you like best about Bigin by Zoho CRM? What I like best about Bigin by Zoho CRM is how simple and clean the interface is. I just started using it for my consulting business, and the setup was surprisingly easy. The pipeline view makes it really clear where each lead or client stands, and I didn’t feel overwhelmed trying to learn the system. It feels organized without being complicated, which is exactly what I needed as a small business owner. Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? Since I’m still new to the platform, I’m still exploring some of the more advanced features. At first, it took me a little time to understand how to customize certain fields and workflows the way I wanted. I would love to see even more beginner-friendly walkthroughs for first-time users, but overall the learning curve hasn’t been too bad. Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Bigin by Zoho CRM is helping me solve the problem of keeping my leads, follow-ups, and client communication organized in one place. Before using it, I was juggling emails, notes, and spreadsheets, which made it easy to miss small details. Now I can clearly see where every client is in my pipeline and what needs to happen next. For my consulting business, this is a big benefit because it saves me time and reduces stress. I feel more in control of my workflow, and I’m less worried about forgetting to follow up with a potential client. It’s helping me stay organized and look more professional as I grow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![SANTOSH K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SANTOSH K.") SK SANTOSH K. Founder Small-Business (50 or fewer emp.) 8/7/2026 "Zoho Bigin Makes Lead Distribution to Our Sales Team Effortless" 5/5 What do you like best about Bigin by Zoho CRM? Zoho Bigin has been very helpful for me to distributing the leads to my sales team on an automation Review collected by and hosted on G2.com. What do you dislike about Bigin by Zoho CRM? When I need to add the users in my account I need to purchase the same plan like mine when there is no need to the user for higher plan Review collected by and hosted on G2.com. What problems is Bigin by Zoho CRM solving and how is that benefiting you? I'm able to track my leads and keep my lead data safe which comes from my fb and insta lead campaign. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Bigin by Zoho CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/discussions/new) GU Guest User • Last activity almost 2 years ago Does Bigin integrate with Zoho CRM? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) GU Guest User • Last activity almost 2 years ago What is Zoho Bigin? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-zoho-bigin) [ View all Discussions ](https://www.g2.com/products/bigin-by-zoho-crm/discuss) ## Pricing Options Pricing provided by Bigin by Zoho CRM. ### Free Edition $0.00 ### Express Edition $7.00 ### Premier Edition $12.00 [ View More Pricing Information ](https://www.g2.com/products/bigin-by-zoho-crm/pricing) Bigin by Zoho CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") Pipedrive 4.3/5(3,105) [ Compare Now ](https://www.g2.com/compare/bigin-by-zoho-crm-vs-pipedrive) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/bigin-by-zoho-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,118) [ Compare Now ](https://www.g2.com/compare/bigin-by-zoho-crm-vs-monday-com) ##### ##### Bigin by Zoho CRM Features Platform Customization Workflow Capability User, Role, and Access Management Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. Task / Activity Management Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal [ View More Features ](https://www.g2.com/products/bigin-by-zoho-crm/features) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Sales Analytics](https://www.g2.com/categories/sales-analytics)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which tool supports cloud-based presentation sharing?](https://www.g2.com/discussions/which-tool-supports-cloud-based-presentation-sharing)[What's the best SMS marketing software that combines TCPA compliance tools with strong audience segmentation in one platform?](https://www.g2.com/discussions/what-s-the-best-sms-marketing-software-that-combines-tcpa-compliance-tools-with-strong-audience-segmentation-in-one-platform)[What's the best CRM app for small business owners](https://www.g2.com/discussions/crm-what-s-the-best-crm-app-for-small-business-owners) [Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups)[Which pharmacy management systems are most reliable based on reviews from pharmacy directors at growing pharmacy companies?](https://www.g2.com/discussions/which-pharmacy-management-systems-are-most-reliable-based-on-reviews-from-pharmacy-directors-at-growing-pharmacy-companies)[Pros and Cons Details](https://www.g2.com/products/bigin-by-zoho-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)