--- title: BigCommerce Reviews meta_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 581 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 581 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # BigCommerce Reviews **Vendor:** Commerce **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 581 ## About BigCommerce Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees. With 1,200+ apps and 600+ integrations, BigCommerce powers growth across B2C and B2B, including BMW, The RealReal, UPLIFT Desk, Mizuno, and AS Colour. Check out success stories from businesses like yours, visit: https://www.bigcommerce.com/case-study/ ## BigCommerce Pros & Cons **What users like:** - Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. (40 reviews) - Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. (21 reviews) - Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. (14 reviews) - Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. (12 reviews) - Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. (11 reviews) - Users praise BigCommerce for its **exemplary customer service** , highlighting quick and effective issue resolution without long wait times. (11 reviews) - Users value the **easy setup** of BigCommerce, finding it user-friendly and efficient for building online stores. (11 reviews) - E-commerce Services (9 reviews) - User Interface (9 reviews) - Reliability (7 reviews) **What users dislike:** - Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. (12 reviews) - Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. (11 reviews) - Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. (9 reviews) - Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. (7 reviews) - Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. (7 reviews) - Users find the **missing features** in BigCommerce frustrating, requiring reliance on third parties or custom builds. (6 reviews) - Developer Dependency (5 reviews) - Learning Curve (5 reviews) - Users find BigCommerce **not user-friendly** , facing a steep learning curve and complicated mobile inventory management. (5 reviews) - Integration Issues (4 reviews) ## BigCommerce Reviews ### 1. Not bad but not great either. **Rating:** 2.5/5.0 stars **Reviewed by:** Wesley B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about BigCommerce?** Freedom to build/develop custom solutions. It's one of two reasons we left Shopify. **What do you dislike about BigCommerce?** It's been a mixed bag. We came over from Shopify and I feel Shopify is much more user friendly. We were promised a universal store that would allow us to operate globally through a single domain and the delivery of that product has been pushed out several times. Instead of having a single .com site we currently manage and operate 5 instances (.com, .co.uk, .ca, .eu & .au) **What problems is BigCommerce solving and how is that benefiting you?** Freedom to build custom solutions. We have a custom built report site we built to create data sets unique to our needs. We couldn't do this on Shopify. ### 2. Efficient platform, good customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about BigCommerce?** Customer support always available in different ways (phone, e mail, chat). **What do you dislike about BigCommerce?** Some performance issues have been unsolved for several months. **What problems is BigCommerce solving and how is that benefiting you?** Expand our customer base to places that we don't currenlty serve. Facilitate our internal odering processing by keeping our sales reps out of the phone lines. Show all the products we offer without the need of having them in stock. ### 3. Buyer Beware **Rating:** 0.0/5.0 stars **Reviewed by:** Saul F. | head of ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about BigCommerce?** The SEO capabilities over Shopify and the lack of fees **What do you dislike about BigCommerce?** Everything else but mainly the deception, rudeness, and lack of care for their clients. Halfway through our first year's contract, Big Commerce decided to tell us via email that the next year's annual renewal would need to be paid up front. That's over 100k up front. When we paid monthly. It took multiple calls, to get to the point of speaking to a finance director. A Mr Washington who had a melt down when confronted with his horror show of a plan. Long story short, he was extremely rude and had to be removed from the call but not before he stated on behalf on Big Commerce that our money was worthless to them. He also stated a bonus of paying 100+k up front was better invoicing..... so weak it's pitiful. The thing any merchant looking at using Big commerce needs to think about is this bit, someone being rude etc is not a good look but it's not the end of the world. Being told our money and by transference our time, effort blood and sweat is worthless is galling to say the least but taken alongside the fact they tried to pull a number on us in the most devious of ways says it all 1. They waited until halfway through the contract, knowing we had spent at leat 20k to move to Big commerce 2. they leveraged the fact that having spent the 20k most merchants would be stuck between a rock and a hard place and therefore would not leave 3. They leveraged the timescale in moving meaning a merchant or in this case us , would have limited time to decide how to move forward. it was calculated and done with real intent to harm us and benefit them The end result is Big Commerce can not be trusted, their platform is not exactly perfect by any means and the sales pitch is just that and not a reality. I warn anyone thinking of using Big commerce to think again, it's a clear and present danger to your business, and it will harm and not help it grow. As a merchant you're busy trying to grow your business and as platform they are figuring ways to extract more money in underhand ways from you. Shameful stuff **What problems is BigCommerce solving and how is that benefiting you?** it creates more problems than it solves but it is a web platform with issues just like the rest. ### 4. This is awful . Used to be a fan but SO done ! **Rating:** 0.0/5.0 stars **Reviewed by:** Gerard C. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about BigCommerce?** I had a Big Commerce site in 2012 that I absolutely loved. We left the platform for a while and came back in the end of 2017. For a while things were pretty smooth. However, Big Commerce recommended me to a developer to build our site. They charged me $40,000and built a fully custom site that only they could work on so that they could earn another $3000 to $4000 a month. This is actually a good part of my experience with Big Commerce . **What do you dislike about BigCommerce?** It was impossible to find anyone who knew how to work on the platform and all of the “preferred partners “did not know a number less than $40,000. Such a racket and a total scam. In 2020, I had all of the customizations removed and began to take care of the site myself. I was an enterprise client with dedicated level to support which was generally quite helpful. However, due to slower business from the pandemic, I really negotiated my rate in early 2023 to $1000 per month . apparently, that's not enough money to get decent support. They dropped me back to level one Support and often times the people I got new less than I did. I do not have the patience for that especially not paying that kind of money. I reached out to the CEO and was told by him personally that they weren’t going to do anything to help me. So I moved my Store to Shopify Plus. By the way, I was able to fully build the Shopify plus store all on my own have never built a site before. The tools made it quite easy to make a site that was far superior to my Big Commerce site in each and every way. I cannot even begin to tell you how much better the features are on Shopify. I contacted Big Commerce three times to put my site on hold so that we would have access to historical data. It took 3 emails for them to finally respond . When attempting to migrate the store, the format that their export tools put things in is impossible to format correctly for any other platform with regard to orders. When I finally heard back from Big Commerce about putting my sites on hold , these people actually had the audacity to try to even raise my rate to not even have the stores on their platform anymore but just have access to historical data. Did I wake up on another planet? WTF? Do yourself a favor and run to Shopify or Shopify plus. Superior support, incredibly superior platform. **What problems is BigCommerce solving and how is that benefiting you?** None whatsoever ! So done with their awful service ### 5. Transformed Our Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about BigCommerce?** BigCommerce has allowed our business to expand nationally with ease. The plug and play implementation - without coding knowledge is a huge plus. BC immediately changed the shopping experience for our customers. On top of that, excellent customer support is there for us during times of need, and they never leave us hanging! Overall, we very happy we chose BigCommerce - and have not looked back! **What do you dislike about BigCommerce?** There are many features that we wish we could tailor to our specific needs, but understand BC has built a platform that works for such a wide audience. Some apps help the issues we run into, but not all. **What problems is BigCommerce solving and how is that benefiting you?** Prior to BigCommerce, we did not have an online shopping presence. BC has solved that problem and we continue to use the platform to expand / reach new goals. ### 6. Partnering with BigCommerce. **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about BigCommerce?** As a long standing partner of BigCommerce, we've been impressed with the ease of use of the product as well are the ease of integration. We continiously work closely with the BigCommerce team to ensure our connector always up-to-date. The customer support team it top notch and resposnive. The Partner Manager, Kyle, is an absolute pleasure to work with. He's a doer and knows how to get projects done. **What do you dislike about BigCommerce?** There are no downsides about the BigCommerce platform. If there are any negatives, it would from a partner persecptive, it can be difficult to get co-marketing initiatives off the ground. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce helps our customers sell their catalog online. We also use BigCommerce internally as an extension of Pimberly. Our customers and their vendors/suppliers have the ability to view their products within Pimberly as if they were in a BigCommerce instance. ### 7. Big commerce is better than shopify but shopify is better in term cost and Seo friendly **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about BigCommerce?** Customer service best Customer outreach **What do you dislike about BigCommerce?** Cost if you don't sign up 1 year subscrition they charge more / month. it used be business centric care more for small business now they got greedy due been pubic company **Recommendations to others considering BigCommerce:** Yes if you are switching from Magneto **What problems is BigCommerce solving and how is that benefiting you?** More traffic and more sales easier to use than magento ### 8. Van Cafe & BigCommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Chase B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about BigCommerce?** Overall I love the support that BigCommerce offers. They are swift to reply to issues that we cannot solve in-house. Another big advantage is the platform itself is very easy to use and allows people with little web development experience to get a site up and running in no time. **What do you dislike about BigCommerce?** One of the biggest downsides that we have experienced is the stability. Sometimes when rolling out bigger changes there can be lasting effects that impact the website's accessibility and functionality. **What problems is BigCommerce solving and how is that benefiting you?** It integrates well with our ERP and allows us to consistently sell and deliver products to our customers. ### 9. Misleading Pricing, Crumbling Customer Service **Rating:** 1.0/5.0 stars **Reviewed by:** David M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about BigCommerce?** I like that it's a fully managed platform with a range of third party plugins that can easily be added, though the plugins don't come close to those available on Shopify. **What do you dislike about BigCommerce?** Their customer service used to be a strength, now it's a real problem. The agents used to be Americans highly trained on the platform. They've since switched to outsourcing their service and it's rare to get a representative with strong English who has a strong education on the platform. On my last ticket, it took me a three weeks to get an answer to a basic question. The first response came a week after my ticket was submitted and asked for my website and support code, both of which were in the initial ticket. The ticket was about a pricing error. On their website it clearly states their pricing. They charge a flat monthly fee for a certain amount of sales per year. Then they charge additional amounts based on "Online sales per year Calculated on a trailing 12-month basis." My plan allowed for $400,000 a year in sales plus $150/month for each additional $200,000 in sales. When my sales went up, my pricing went up. But then my sales went down, and my pricing didn't go back down. I submitted a ticket and when I finally got their response three weeks later, it said that they only automatically raise prices. It's apparently up to me to track when I'm being over billed and submit a ticket asking them to lower the bill to their pricing requirements. Of course, in the three weeks it took them to respond to my ticket, they had already billed me another time. And they will give me no refunds for being over billed. Nothing on their pricing page mentions this and I think it's completely misleading. **What problems is BigCommerce solving and how is that benefiting you?** They give me a fully hosted ecommerce platform. I like that it's someone else's job to make sure my website is up and running 24/7. When I first started with them, they offered excellend service as well. Unfortunately, that has not remained constant. ### 10. You are only great because you stand on the shoulders of giants. **Rating:** 5.0/5.0 stars **Reviewed by:** Martin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2023 **What do you like best about BigCommerce?** Have been using BigCommerce (BC) since 2009. It has spent a lot of long days and nights and is the reason I was able to get my business to 8 figures. Thank you. **What do you dislike about BigCommerce?** Finding the right team that matches something like BigCommerce is essential. Sometimes, it is a challening to align with a team that is passionate about the product (BC) as well as your business. So maybe a little hard to find good parallel skills. **What problems is BigCommerce solving and how is that benefiting you?** Scaling a growing business and helping me find solutions to scale further. ### 11. Best Commerce must have already been taken. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike Z. | Marketing/Technical Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about BigCommerce?** User-friendly interface. Excellent Customer Service and Customer Support when you need it. **What do you dislike about BigCommerce?** Some essential functions and features are typically available through a third party (there's an app for that) instead of being an important feature created by Big Commerce out of the box to keep your enterprise moving forward. **What problems is BigCommerce solving and how is that benefiting you?** The look and feel of BC is easier to control. Do you want to change the way an address field looks? You can do that. You want a 1-step checkout, which can happen with a few changes without going to a developer. ### 12. Terrible, Awful no good Support. An inability to be honest and overall stupdity **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about BigCommerce?** The Seo seems decent in that I am top ranked with not much effort on my part other that doing the basics you read on SEO guides by wiritng good copy and using the right keywords. Site seems to be up most of the time. **What do you dislike about BigCommerce?** Support is useless, They either point the finger at someone else orcompletely misread what you are asking for. I can't tell if this is deliberate or not but it sure feels like it. You will ask them to fix X and they will respond with 35 different ways to say that Y is working just fine. No matter how many time you say "but I am talking about X not Y!" They won't budge. It's down right dastardly. You almost have to respect thier commitment to doing nothing and tiring you out so you live with whatever is broken. They will raise rates and fees and when you ask them to not break the commitment they made on pricing they will blame whoever else they can or respond with something semi-related but not actually addressing your concern. They might get an account rep to engage you and talk about your problems for months that will promise things and by the time you've said all you can about it nothing will have changed. At all. I almost admire thier cunning methods of doing nothing and changing nothing. I wish I never started with them. **What problems is BigCommerce solving and how is that benefiting you?** It provides a wesite where I can sell stuff. ### 13. Empowering businesses of all sizes with streamlining all e-comm platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Shams A. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about BigCommerce?** BigCommerce would be a fit for every e-commerce business from small to large scale, it also has a lot of features including marketing tools, invertory management system without us needing to use any third party software. BigCommerce does everything. **What do you dislike about BigCommerce?** Connecting BigCommerce's API to the e-commerce website is somewhat difficult rest everything is easy to setup. **What problems is BigCommerce solving and how is that benefiting you?** multi channel e-commerce ### 14. BigCommerce is HORRIBLE! Constant site outages, horrible server performance! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about BigCommerce?** Absolutely nothing. BigCommerce is a money pit. **What do you dislike about BigCommerce?** Their servers are likely to be retooled DOS 386 machines from the 1980's. Our site is constantly going down, experiences server errors, or slow as molasses. I'm on one of the higher "Pro" tiers so, per their messaging, I'm supposed to be on a better server. Not a chance. They "escalate tickets" but, in the end, refuse to do anything. And I'm stuck with them for a year. BigCommerce is absolutely AWFUL! Our conversion rate is around 40% lower than it was on our trusty (yet very dated) NetworkSolutions store. I am beyond dismayed, and it's not looking likely that my business will survive, thanks exclusively to the wretched infrastructure of BigCommerce. STAY. AWAY. At all costs! BigCommerce should be shut down for misleading their customers and failing to deliver on what they advertise. **What problems is BigCommerce solving and how is that benefiting you?** It is not solving any problems. It is creating problems. It's driving me to bankruptcy at 100 miles an hour. ### 15. Happy with Big Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about BigCommerce?** Easy to use, and setup. Looks nice....... **What do you dislike about BigCommerce?** Shipping is alittle clunky for small users who can't afford to pay for ad on service. **What problems is BigCommerce solving and how is that benefiting you?** None ### 16. Great place for placing and managing orders **Rating:** 5.0/5.0 stars **Reviewed by:** Mario A. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about BigCommerce?** you can manage and administrate all your orders and its super easy to understand **What do you dislike about BigCommerce?** i feel like theres a lot of options that i dont really know what they are or whats the use **What problems is BigCommerce solving and how is that benefiting you?** making the orders for our costumers in a simple but with multiple options way ### 17. Bigcommerce is a good business platform **Rating:** 5.0/5.0 stars **Reviewed by:** Puja N. | Technical Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about BigCommerce?** In their API document they have explained each and everything and it is very easy to find API's. Store management ,product management,paymanet gateway and online business is good. **What do you dislike about BigCommerce?** I think product pricing is more for online products. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce sovles businesses and products management problems, and it is befiting us because it provides security and multi channnel availability. ### 18. Easy Commerce platform with many promotional options **Rating:** 5.0/5.0 stars **Reviewed by:** alishia w. | Ecommerce and Digital Marketing , Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2023 **What do you like best about BigCommerce?** They offer integrations with many plug ins and apps which makes your life as a e commerce professional much easier and they have 24 hour support available to customers **What do you dislike about BigCommerce?** You do not get to speak to developers about your issues, only support staff and their multi store product is not fully developed yet and has lots of snags and issues. **What problems is BigCommerce solving and how is that benefiting you?** E commerce needs are fulfilled with campaign linked to google and social marketing, automated emailing to customers as well as video and image options and badges for products to entice shoppers. ### 19. Started off great but then forgot about their customers **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about BigCommerce?** Started off as a great system for a small business, but within a few years they stopped fixing issues, broke their own search, ignore requests in their forum, and just left their customers. **What do you dislike about BigCommerce?** They won't fix issues. Act like the issues don't exist. Worse is when they break their own stuff so that you are forced to go find an app to do it at a monthly fee while they still increase their own fees. **What problems is BigCommerce solving and how is that benefiting you?** We are moving our sites away, After 14 years we are done. ### 20. Super Important but feel like services are reducing while prices are going up. **Rating:** 4.0/5.0 stars **Reviewed by:** Christen C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about BigCommerce?** Mostly works well! So much easier for us than our old platform, Magento. The direct customer support and regular cadance was nice. **What do you dislike about BigCommerce?** Sometimes it goes down, the rates are going up significantly and the level of service available is going down. **What problems is BigCommerce solving and how is that benefiting you?** Easy platform for our ecommerce site. ### 21. Plateform for small business **Rating:** 4.0/5.0 stars **Reviewed by:** Krunal Jagdishbhai M. | Sr. Software Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about BigCommerce?** It's very good for small retail business who want to jump in online business. Security, payment & checkout process are very smooth and easy. **What do you dislike about BigCommerce?** Checkout customisation and custom development. **What problems is BigCommerce solving and how is that benefiting you?** It's not open source so security is very good and not provided much customisation so Speed is good. ### 22. easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Emilio C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about BigCommerce?** you can find items, orders, add costumers, place orders. **What do you dislike about BigCommerce?** hard to erase an added costumer by error **What problems is BigCommerce solving and how is that benefiting you?** to resolve a costumer issue with his product ### 23. Customer service is outstanding. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about BigCommerce?** Pompt response to question & problems. Very informed. **What do you dislike about BigCommerce?** Changing the passwords too often. Change password only two times per year. **What problems is BigCommerce solving and how is that benefiting you?** It assists me in the marketing & sales of our products. ### 24. Amazing service for our website **Rating:** 5.0/5.0 stars **Reviewed by:** Austin H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about BigCommerce?** It does everything we need it to do and more! **What do you dislike about BigCommerce?** Getting in contact with customer service can be tricky **What problems is BigCommerce solving and how is that benefiting you?** Easy managment solution with out website ### 25. Essential for E-Commerce **Rating:** 3.5/5.0 stars **Reviewed by:** Tyson J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about BigCommerce?** Integrations are simple and ease of use. **What do you dislike about BigCommerce?** lacking good help from the support when its needed quickly. if you can wait its good. **What problems is BigCommerce solving and how is that benefiting you?** Allowing the merchandising and sales of our products on the internet. ### 26. BigCommerce is everything you need! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about BigCommerce?** For a small company, it handles most of our needs in one package. Inventory, sales, analytics, and so much more. **What do you dislike about BigCommerce?** If you have a lot of SKU's pick lists can be tough as you don't have the ability to sort by location. **What problems is BigCommerce solving and how is that benefiting you?** Selling in multiple markets or to different groups is a breeze with price lists and customer groups. ### 27. Great hosted solution with great features **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about BigCommerce?** BigCommerce stands out from Shopify by not charging platform fees or commissions on any plan. Additionally, BigCommerce offers a range of in-built, user-centric features at no additional cost, preventing prices from quickly escalating. With smooth multi-channel integration, BigCommerce is a natural choice for businesses selling across marketplaces or social media. Furthermore, BigCommerce provides strong SEO support, enabling organic growth and improving search engine rankings. **What do you dislike about BigCommerce?** Our users have reported difficulties in locating and understanding certain features during the setup process. BigCommerce is not a quick and easy solution for ecommerce, but it can be manageable with some patience and investment of time. Additionally, the revenue-led billing structure may not be suitable for stores with tight profit margins, potentially placing them at a disadvantage. **What problems is BigCommerce solving and how is that benefiting you?** Hosted Solution is a critical feature that a startup e-com entrepreneur is looking for, s and it can save time and money. so a big boom for the startups and growing ecom stores untill they come to phase where they can build, develop and manage their own custom platform ### 28. Easy to Use for Getting Started Selling Online, But Gets Pricey **Rating:** 3.5/5.0 stars **Reviewed by:** Richard R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about BigCommerce?** BigCommerce has many of the features that you'd expect from a professional ecommerce shopping cart system, including SEO tools, multiple product images, the ability to add navigation and search to products, easy categorization, and lots of add-ons. **What do you dislike about BigCommerce?** Status codes can't be customized to your specific business. Blogging system is very limited. When our sales went up, our pricing jumped up without warning and was not negotiable. BigCommerce is not good for businesses with slim margins. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce integrates with many of the major online sales platforms, including Amazon, eBay, Etsy, and others. Many of the comp technical aspects of running a business are handled behind the scenes with BigCommerce's cloud setup and team of technical staff. ### 29. New to Website Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about BigCommerce?** Our Customer Success Manager is amazing! Very helpful and informative of how our site is performing and new features. **What do you dislike about BigCommerce?** At the time we onboarded, there weren't many B2B options and not enough attribute filters for our products. We used 3rd parties to customize and fill in the gaps we needed. **What problems is BigCommerce solving and how is that benefiting you?** N/A ### 30. Fast API and Developer Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2023 **What do you like best about BigCommerce?** Many features work right out of the box. Very fast. **What do you dislike about BigCommerce?** The CRM is not very robust or customizable. If you are a sizable company then you should be connected to a third party ERP or CRM. **What problems is BigCommerce solving and how is that benefiting you?** Web Store, Payment Processing. ### 31. A Comprehensive BigCommerce Review **Rating:** 5.0/5.0 stars **Reviewed by:** DMS R. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about BigCommerce?** The platform offers a wide range of customizable themes and templates, robust product management tools, secure payment gateways, and seamless integration with various third-party applications. BigCommerce provides excellent customer support and resources, including a comprehensive knowledge base and community forum, to help users get the most out of their e-commerce stores. **What do you dislike about BigCommerce?** Some users have mentioned that the platform's built-in SEO tools could be more robust, and there are limited customization options for the checkout process. Despite these concerns, BigCommerce remains a highly regarded e-commerce platform offering robust features and benefits for businesses of all sizes. **What problems is BigCommerce solving and how is that benefiting you?** Building an e-commerce website can be a complex and time-consuming process. BigCommerce streamlines the process by providing a user-friendly platform with drag-and-drop functionality, pre-built templates, and customizable themes. As a business grows and its sales volume increases, it may become challenging to manage an online store. BigCommerce is built to be scalable, allowing companies to easily add products, work orders, and process payments, even as their sales volume increases. Security is critical for e-commerce businesses as they deal with sensitive customer information and payment details. BigCommerce provides secure payment gateways, SSL encryption, and PCI compliance to ensure that customer data is protected ### 32. Great Sales Promise. Terrible Delivery **Rating:** 1.0/5.0 stars **Reviewed by:** Brian B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2023 **What do you like best about BigCommerce?** Unfortunately other than API rate limits there isn't too much good to say about BigCommerce. The API is decent but customer service and enterprise experience isn't as promised **What do you dislike about BigCommerce?** Crazy contracts that do not allow the fluctuations of business development and changes **What problems is BigCommerce solving and how is that benefiting you?** Currently BigCommerce isn't solving our needs. They are aware and disregard the need to deliver the services and promises put forward ### 33. Super easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2023 **What do you like best about BigCommerce?** Navigating throughout the site is extremely easy. Straight and to the point. **What do you dislike about BigCommerce?** Did not see any alerts that could be set up for orders that are still pending or "missed". **What problems is BigCommerce solving and how is that benefiting you?** Being able to easily navigate our retail store site. ### 34. BigCommerce works as a last resort. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Military | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about BigCommerce?** I work at an e-commerce company in the tactical industry, and BigCommerce will still do business with us, unlike other companies such as Shopify and WooCommerce. Happy with that. **What do you dislike about BigCommerce?** The user interface is horrible. Glitchy and often down. Customer support rarely has a clue on how to fix issues. Beyond that, any plugins they usually recommend either do not work or are much harder to implement than BC would lead you to believe, severely limiting your options for customizing your website. **What problems is BigCommerce solving and how is that benefiting you?** It gives us a website on which we can sell products, which is excellent. That is just about it. It creates many more problems than it solves. Again, if we did not HAVE to use them, we definitely would not. ### 35. Most Trusted and Professional Commerce Solution Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Usman Y. | eCommerce Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2022 **What do you like best about BigCommerce?** BigCommerce is really the best platform that is fit for my business from every side. I really like the dashboard of this platform and how easily I can upload and manage inventory. I am satisfied with the agility and speed that is protecting and growing the sales of my products. Without no limitations, I can control my eCommerce business in a professional way. **What do you dislike about BigCommerce?** I have a lot of years of experience in the eCommerce business and I am honestly speaking that I never found such a great and easy platform without any cons and issues. For me there is no such a thing in the BigCommerce platform that can be disliked. All options and features are perfect. **What problems is BigCommerce solving and how is that benefiting you?** I have solved the all issues of my eCommerce business using BigCommerce. Because now I feel so easy to add and manage products using this platform. I can create simple, variable, and downloadable products within a few clicks. ### 36. Best in the business! **Rating:** 5.0/5.0 stars **Reviewed by:** Logan S. | Director of Customer Operations & Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about BigCommerce?** Fast responses, personal customer service, and family/friendly service. **What do you dislike about BigCommerce?** Nothing! I have never had an issue that was not addressed by my TAM or CSM! **What problems is BigCommerce solving and how is that benefiting you?** Offering intuitive online e-commerce services. ### 37. Bigcommerce website review **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylynn A. | Inside Sales Specialist, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2023 **What do you like best about BigCommerce?** Bigcommerce was very user friendly to use, we used it to process orders for a specific customer. We would have to confirm the orders in the portal, and the website was very structured. **What do you dislike about BigCommerce?** I disliked that you would have to go into so many different tabs to be ablento view the customers information. You would have to click on the orders tab, then customer information to view anything. I wish they had just put it all on one screen to view at one time. **What problems is BigCommerce solving and how is that benefiting you?** It is a one stop website for all of the customers data (orders, customers information and questions). Bigcommerce is working to make the website for efficient for the customers and the users. ### 38. Overall Happy With Using Bigcommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2023 **What do you like best about BigCommerce?** It's intuitive and constantly being updated, which I like because it means attention is being put towards it, and it's not being let go. **What do you dislike about BigCommerce?** Sometimes some features don't work, like I can't access the apps within the back end, or new updated features are incompatible with my setup because I've been using the older version, but I have been using BigCommerce for years. Its like I'm being punished for setting up my products in a certain way, when that's all I had available. Also, not being able to have more freedom with product options, for example, removing an option if a customer clicks another option, or removing a product option from view if out of stock for specific items (not across the board) **What problems is BigCommerce solving and how is that benefiting you?** We need to sell to online customers and business-to-business. Selling to end users is easy, but I've had to resort to creating duplicates of items for selling b2b. ### 39. A TOOL THAT KNOWS NO LIMITS. **Rating:** 4.0/5.0 stars **Reviewed by:** Juana W. | Human Resources Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about BigCommerce?** BigCommerce is an e-commerce platform that provides excellent support to the manufacturer, allowing rapid resolution of technical problems on the site with 24/7 attention. It is a platform that offers a series of interesting features, providing an excellent cost-benefit ratio, security, simplicity and surprising results, it works perfectly offering a unique experience best of all, for an affordable price. **What do you dislike about BigCommerce?** BigCommerce is a platform that drives the growth of our sustainable business by offering a commerce experience that makes customers come back for more, it is a tool that offers an extremely agile environment that adapts to the needs of our business, it is an innovative platform that It perfectly suits our needs and objectives, it allows us to expand and grow intelligently and nothing bothers me. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce is an electronic commerce platform that works very helpful in the company by allowing us to design the digital commerce interface, manage products in stock, receive purchase orders and consolidate data such as users, articles and sales in a safe and efficient way. It is an excellent option to give free rein to electronic commerce, It is a perfect platform to build online stores. ### 40. Pleasing designs and functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Sam S. | Demand Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about BigCommerce?** My customers see our online store the way we want it to look online. Easy to use backend for simple tweaks. Theme editor and blog are easy to manage as a marketer. **What do you dislike about BigCommerce?** Customizing un-templated needs can be cumbersome and require heavy development. **What problems is BigCommerce solving and how is that benefiting you?** Our entire online store is built on this platform, which is essential for our business model. We need to present ourselves online in a way that appeals to our prospective customers. ### 41. A software platform that can handle your large or small business **Rating:** 5.0/5.0 stars **Reviewed by:** Austin Z. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about BigCommerce?** Support from day one has been really good. They answer the phone, emails and live chat quickly. I can't say the same for some of their competitors. Feature-rich with good reliability. **What do you dislike about BigCommerce?** I believe that some features that should be included are not there. We wanted to offer more variants than the product page would allow and there was no way for a developer or an app to make the limit higher. We had to change our product strategy to work around this. Some more flexibility would be nice from time to time. **What problems is BigCommerce solving and how is that benefiting you?** They offered a platform that supported us with good customer service, reliability and growth potential. Many features that are a cost option on other platforms are included with big commerce. ### 42. Great service, better product. **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about BigCommerce?** From beginning to end, the service has been fantastic. They have taken the time to build a curriculum to educate all our users about every tool available. **What do you dislike about BigCommerce?** There is a considerable learning curve if unfamiliar with similar platforms. **What problems is BigCommerce solving and how is that benefiting you?** Easy updates, clear tools for maintenance, one-stop hosting for both product and content. ### 43. Excellent eCommerce Platform for Businesses of All Sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2022 **What do you like best about BigCommerce?** BigCommerce has a lot of great features out of the box, however, if you need something beyond the main platform's capabilities, there are lots of third-party apps (extensions) that can help customize the experience to meet your needs. **What do you dislike about BigCommerce?** The plan can be quite expensive, especially for small businesses. I might consider sacrificing some unused features for a lower plan price if it was an option. There is also a bug in the code that they have not been able to fix regarding customer street addresses. This seems like something they should be capable of fixing. **What problems is BigCommerce solving and how is that benefiting you?** We needed a reliable and easy-to-use ecommerce platform that met our needs for content marketing, store size, order management, and website functionality. BigCommerce has been a good partner to deal with. ### 44. Great product integration **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about BigCommerce?** Very customizeable as compared to other sites. **What do you dislike about BigCommerce?** We use option sets with our products and the way it is set up is a little bulky. **What problems is BigCommerce solving and how is that benefiting you?** We use big commerce as our platform for selling our product to customers. It does the job it should! ### 45. Big on Helping the Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about BigCommerce?** We love the features we use from Bigcommerce like their customizable templates and website design tools that even novices can use. Managing products and inventory is also made easy with BigCommerce **What do you dislike about BigCommerce?** Cost is one as it is more expensive than other ecommerce platforms. Also, while they are generally user friendly, it takes technical know how to set up and manage at the start. **What problems is BigCommerce solving and how is that benefiting you?** Helps in managing our products and inventory, in processing orders and accept payments from customers. They are also able to integrate well with our social media platforms. ### 46. Powerful with a learning curve **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin D. | Web Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about BigCommerce?** Very fast, pretty easy setup. It was easy to get it going , which I liked. Customer service was decently responsive. **What do you dislike about BigCommerce?** Not as simple as Shopify, not as many options to integrate 3rd party apps as I would have liked. **What problems is BigCommerce solving and how is that benefiting you?** Switching off of WooCommerce and Shopify. I was looking for an all in one solution. ### 47. VP of eCommerce & Operations **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about BigCommerce?** We are able to extend into product extensions we were limited to sell on Shopify **What do you dislike about BigCommerce?** Their customer / technical support & limited reporting **What problems is BigCommerce solving and how is that benefiting you?** Ability to extending our product offering with limited regulations ### 48. Awesome Service by BigCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Son K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about BigCommerce?** Most useful and best thing of BigCommerce is their service and support **What do you dislike about BigCommerce?** Some time support was delayed but they will solve as they can earliest **What problems is BigCommerce solving and how is that benefiting you?** My product seeling and get more business over it ### 49. Reliable eCommerce Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Director Of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about BigCommerce?** One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations. **What do you dislike about BigCommerce?** BigCommerce doesn't have a lot of flaws. We have a dedicated account rep that checks on us from time to time and does evaluations for us. It's easy to grow our business with BigCommerce and not feel too many growing pains. **What problems is BigCommerce solving and how is that benefiting you?** We needed an all-in-one ecommerce platform that can grow with our business and fulfill many of our needs both on the website, and behind the scenes. BigCommerce was the platform that best suited our needs and looking forward, will be a good match for years to come. ### 50. Next Generation Platform for Growing Merchants **Rating:** 5.0/5.0 stars **Reviewed by:** Sergei O. | CEO, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2021 **What do you like best about BigCommerce?** BigCommerce platform reflects the best engineering practices combined with the product that focuses on the best possible shopper experience. Rather than building a monolith, a BC team forged a reliable shopping cart that scales as your business grows. It provides an expandable platform for partners and developers to innovate on. The API documentation is excellent, and developers share a lot of knowledge/know-how in open forums. The BC customer and partner support teams are world-class, simply unprecedented amongst eCommerce platform leaders. Many of our clients choose BC over other platforms due to its lightweight, quicker time to market, and less cost of implementation and integration effort than other platforms. The platform roadmap of features and innovation is rich, filled with fundamental merchant enablers, such as omnichannel, multi-storefront, and international commerce features. **What do you dislike about BigCommerce?** With its passionate focus on being the best-of-breed shopping cart, BigCommerce also is relatively standardized in its core features. Customization is possible but comes at a cost when one has to build a unique integration or s set of business rules. We usually build cloud custom serverless apps and connect them to the back end of a BC store for our clients when something advanced is required. However, for most use cases, there are plenty of apps and extensions available through the BC marketplace. They cover a broad range of B2B and B2C functionality and integrations with the most popular eCommerce products and services, such as marketplaces, payment gateways, shipping and financing methods, tax services, personalization engines, and others. **Recommendations to others considering BigCommerce:** People often confuse BigCommerce with Shopify or Magento in terms of their architecture / similarity, but all three represent entirely different approaches to engineering a modern eCommerce solution. BigCommerce is an excellent choice for merchants that have both needs and means to grow their online businesses and who want to get up to speed fast. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce works in both end-to-end as well as headless deployment options; we have implemented both quite effectively. We have successfully deployed custom business logic and rules to enhance and expand BC functionality for our clients. It worked for clients of all sizes ranging from a regional B2B music accessories manufacturer and distributor to a national auto parts retailer. We work with Fortune 1000 brands that use BigCommerce in their DTC / direct-to-consumer channel experimentation and are building great-looking sites leveraging its OTB templates as well as fully custom storefronts. ## BigCommerce Discussions - [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) - 1 comment, 1 upvote - [Big Commerce Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) - 1 comment, 1 upvote - [Is there a way to change the formatting on invoices to show any activity after the initial purchase?](https://www.g2.com/discussions/is-there-a-way-to-change-the-formatting-on-invoices-to-show-any-activity-after-the-initial-purchase) - 1 comment, 1 upvote - [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) - 2 comments, 1 upvote - [How do we get the best version of bigcommerce and where?](https://www.g2.com/discussions/how-do-we-get-the-best-version-of-bigcommerce-and-where) - 1 comment, 1 upvote - [View BigCommerce pricing details and edition comparison](https://www.g2.com/products/bigcommerce/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+17%3A52%3A45+-0500&secure%5Bsession_id%5D=a0b5ae9c-49d3-447e-b5d6-484c8a5f3851&secure%5Btoken%5D=b14298121bc4f4a395aef35a333c7416cfa9b477a1e4f887bb6b20a96c26fe53&format=llm_user) ## BigCommerce Integrations - [99minds](https://www.g2.com/products/99minds/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Addrexx](https://www.g2.com/products/addrexx/reviews) - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - [At Last](https://www.g2.com/products/at-last/reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [Doogma Designer](https://www.g2.com/products/doogma-designer/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Glew](https://www.g2.com/products/glew/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Klevu](https://www.g2.com/products/klevu/reviews) - [LitCommerce](https://www.g2.com/products/litcommerce/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Omnichannel Order Hub](https://www.g2.com/products/omnichannel-order-hub/reviews) - [PayPal BrainTree](https://www.g2.com/products/paypal-braintree/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## BigCommerce Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Reporting** - Reports & Analytics - Data Transfer Tools **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Cross Browser Support - Performance and Reliability ## Top BigCommerce Alternatives - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (856 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - 4.3/5.0 (295 reviews)