Link copied to clipboard # BigCommerce vs Shopify Comparison - What are their main differences? Share [ Export ](/compare/bigcommerce/shopify/export.csv) BigCommerceShopify[+ Add Product](#) Reviews **BigCommerce** [ 4.2/5(582) ](https://www.g2.com/products/bigcommerce/reviews#reviews) **Shopify** [ 4.4/5(5,145) ](https://www.g2.com/products/shopify/reviews#reviews) Pricing **BigCommerce** Free Trial **$29.00** Per Month · Core\* **Shopify** **$29** / per month · Basic **Pricing Insights** from reviews Time to Implement **BigCommerce** 2 months Based on 189 responses **Shopify** 2 months Based on 1124 responses Return on Investment **BigCommerce** 11 months Based on 165 responses **Shopify** 10 months1 month sooner Based on 922 responses Perceived Cost **BigCommerce** $$$$$ **Shopify** $$$$$ Average Discount **BigCommerce** 6% **Shopify** 8%2% more ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **BigCommerce** [ Ease of Use (38) ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews)[ Customer Support (20) ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews)[ Limited Customization (11) ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews)[ Expensive (10) ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews) **Shopify** [ Ease of Use (272) ](https://www.g2.com/products/shopify/reviews?filters%5Bsentiment_snippet%5D=1312506&qs=pros-and-cons#reviews)[ Easy Integration (101) ](https://www.g2.com/products/shopify/reviews?filters%5Bsentiment_snippet%5D=1313016&qs=pros-and-cons#reviews)[ Expensive (152) ](https://www.g2.com/products/shopify/reviews?filters%5Bsentiment_snippet%5D=1312654&qs=pros-and-cons#reviews)[ Limited Customization (94) ](https://www.g2.com/products/shopify/reviews?filters%5Bsentiment_snippet%5D=1312552&qs=pros-and-cons#reviews) Integrations **BigCommerce** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image") Acumatica ](https://www.g2.com/products/acumatica/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7fc3f43ac90cc02bd6c104c8ff002b7/addrexx.jpg "Product Avatar Image") Addrexx ](https://www.g2.com/products/addrexx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_29b5767fa5f10fe59a5572a596a77f56/akeneo-pim.png "Product Avatar Image") Akeneo PIM ](https://www.g2.com/products/akeneo-pim/reviews)[ View all ](https://www.g2.com/products/bigcommerce/integrations) **Shopify** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6f7467a9095411d659210c508d7bb82a/amazon-virtual-private-cloud-amazon-vpc.jpg "Product Avatar Image") Amazon Virtual Private... ](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e2bcc99167d1efdc5ff44c969d34027f/antavo-ai-loyalty-cloud.png "Product Avatar Image") Antavo AI Loyalty Cloud ](https://www.g2.com/products/antavo-ai-loyalty-cloud/reviews)[ View all ](https://www.g2.com/products/shopify/integrations) Screenshots **BigCommerce** ![BigCommerce screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/69791/g2-bigcommerce-product-01.png) **Shopify** ![Shopify screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/116529/admin-home-new-a3cf83eeaec983436ba013c7eef7ba8ae4089b382bd7afff54ffb52d55000ed1.png) Ratings Meets Requirements **BigCommerce** 8.3 8.3492 **Shopify** 8.8 8.84,318 Ease of Use **BigCommerce** 8.4 8.4495 **Shopify** 8.9 8.94,347 Ease of Setup **BigCommerce** 8.3 8.3314 **Shopify** 8.8 8.82,634 Ease of Admin **BigCommerce** 8.4 8.4290 **Shopify** 8.9 8.92,332 Quality of Support **BigCommerce** 8.3 8.3472 **Shopify** 8.4 8.44,053 Has the product been a good partner in doing business? **BigCommerce** 8.4 8.4286 **Shopify** 8.8 8.82,290 Product Direction (% positive) **BigCommerce** 7.9 7.9474 **Shopify** 8.8 8.84,187 Features E-Commerce Platforms[Hide 133 FeaturesShow 133 Features](javascript:void(0);) 7.7 426 8.4 3,947 Headless Commerce Decoupling 7.4 85 8.2(won by 0.8) 455 (There is a greater than 0.5 difference between this product's rating and its competitors) REST APIs 7.8 93 8.4(won by 0.6) 471 (There is a greater than 0.5 difference between this product's rating and its competitors) Data Orchestration 7.6 90 8.3(won by 0.7) 490 (There is a greater than 0.5 difference between this product's rating and its competitors) Customization 7.5 103 8.3(won by 0.8) 583 (There is a greater than 0.5 difference between this product's rating and its competitors) Extensibility 7.5 92 8.5(won by 1.0) 534 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI AI Text Generation 7.2 53 8.0(won by 0.8) 236 (There is a greater than 0.5 difference between this product's rating and its competitors) AI Text Summarization 7.3 52 7.9(won by 0.6) 228 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI Not enough data Not enough data Agentic AI - E-Commerce Platforms Autonomous Task Execution 5.2 9 7.8(won by 2.6) 82 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 6.2 11 8.0(won by 1.8) 82 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 5.5 11 7.9(won by 2.4) 77 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 5.2 11 7.9(won by 2.7) 81 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 5.3 11 7.8(won by 2.5) 77 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 5.6 11 7.9(won by 2.3) 78 (There is a greater than 0.5 difference between this product's rating and its competitors) Accounting Integration Not enough data Not enough data Additional Functionality Inventory Control Not enough data Not enough data AI Copilot Not enough data Not enough data Reordering Not enough data Not enough data Bulk Ordering Not enough data Not enough data Multi-Currency Not enough data Not enough data Customer Accounts Not enough data Not enough data Multi-Location Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Shopping Cart Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Synchronization Not enough data Not enough data Order Tracking Not enough data Not enough data Email Marketing Not enough data Not enough data Activity Dashboard Not enough data Not enough data Loyalty Program Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Templates Not enough data Not enough data Customizable Templates Not enough data Not enough data Inventory Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data CRM Not enough data Not enough data Kitting Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Segmentation Not enough data Not enough data Web/Mobile App Development Not enough data Not enough data Product Catalog Not enough data Not enough data Inventory Optimization Not enough data Not enough data De-Coupled Front & Back Ends Not enough data Not enough data Customer Database Not enough data Not enough data Activity Tracking Not enough data Not enough data Conversion Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Product Configurator Not enough data Not enough data Data Import/Export Not enough data Not enough data Inventory Auditing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Customer History Not enough data Not enough data Invoice Creation Not enough data Not enough data For Small Businesses Not enough data Not enough data Abandoned Cart Saver Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Merchandising/Marketing Storefront Design Tools 7.9 389 8.6(won by 0.7) 3507 (There is a greater than 0.5 difference between this product's rating and its competitors) Product Visualization 8.3 387 8.6(won by 0.3) 3499 Recommendations / Personalization 7.7 369 8.3(won by 0.6) 3419 (There is a greater than 0.5 difference between this product's rating and its competitors) Promotions and Discounts 7.9 372 8.3(won by 0.4) 3384 Shopping Cart Abandonment 7.9 351 8.4(won by 0.5) 3203 (There is a greater than 0.5 difference between this product's rating and its competitors) Product Reviews 7.7 349 8.4(won by 0.7) 3141 (There is a greater than 0.5 difference between this product's rating and its competitors) SEO 7.9 359 8.2(won by 0.3) 3119 Product Catalog Content Management 8.3 388 8.6(won by 0.3) 3418 Product Configuration 8.2 376 8.5(won by 0.3) 3329 Product Search and Filtering 8.0 379 8.5(won by 0.5) 3377 (There is a greater than 0.5 difference between this product's rating and its competitors) Intangible Products 7.9 266 8.4(won by 0.5) 2744 (There is a greater than 0.5 difference between this product's rating and its competitors) Discount Management Not enough data Not enough data Order Process Checkout Process 8.5 389 8.8(won by 0.3) 3491 Shipping Options 8.1 379 8.6(won by 0.5) 3397 (There is a greater than 0.5 difference between this product's rating and its competitors) Tax Display and Processing 8.5 363 8.6(won by 0.1) 3330 Payment Processing 8.8 374 8.9(won by 0.1) 3472 Order Management 8.5 387 8.8(won by 0.3) 3445 Returns / Refunds 8.2 345 8.5(won by 0.3) 3129 Retail Inventory Management 8.1 332 8.6(won by 0.5) 3228 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Channel Fulfillment 7.8 261 8.5(won by 0.7) 2806 (There is a greater than 0.5 difference between this product's rating and its competitors) Returns Management Not enough data Not enough data Order Processing Not enough data Not enough data Order Fulfillment Not enough data Not enough data Purchase Order Management Not enough data Not enough data Backorder Management Not enough data Not enough data Special Order Management Not enough data Not enough data Payment Options Not enough data Not enough data Sales Order Management Not enough data Not enough data Purchase Order Management Not enough data Not enough data Credit Card Processing Not enough data Not enough data Multi-Channel Support Omnichannel 8.0 320 8.5(won by 0.5) 3006 (There is a greater than 0.5 difference between this product's rating and its competitors) Mobile 8.0 352 8.8(won by 0.8) 3229 (There is a greater than 0.5 difference between this product's rating and its competitors) Social Commerce 7.9 304 8.7(won by 0.8) 3027 (There is a greater than 0.5 difference between this product's rating and its competitors) Customer Service 8.0 341 8.5(won by 0.5) 3157 (There is a greater than 0.5 difference between this product's rating and its competitors) Store Locator 7.7 231 8.3(won by 0.6) 2446 (There is a greater than 0.5 difference between this product's rating and its competitors) 3rd-Party Store Integration 7.9 245 8.4(won by 0.5) 2507 (There is a greater than 0.5 difference between this product's rating and its competitors) B2B 7.6 198 8.2(won by 0.6) 2327 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Store Not enough data Not enough data Point of Sale (POS) Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Mobile Commerce Not enough data Not enough data Platform APIs 8.1 297 8.3(won by 0.2) 2531 Customization 7.8 368 8.4(won by 0.6) 3272 (There is a greater than 0.5 difference between this product's rating and its competitors) Integrations to Add-on Tools 7.8 340 8.6(won by 0.8) 3146 (There is a greater than 0.5 difference between this product's rating and its competitors) User Management 8.4 355 8.7(won by 0.3) 3178 Reporting / Analytics 7.9 354 8.5(won by 0.6) 3244 (There is a greater than 0.5 difference between this product's rating and its competitors) Security 8.6 361 8.9(won by 0.3) 3198 Admin Access Rights 8.6 348 8.8(won by 0.2) 3102 Cross Browser Support 8.5 332 8.7(won by 0.2) 2906 Performance and Reliability 8.6 377 8.9(won by 0.3) 3242 Multi-Channel Management Feature Not Available 8.4(won by default) 2492 Test-to-Product Migration Feature Not Available 8.4(won by default) 2578 Internationalization Feature Not Available 8.5(won by default) 2558 Mobile Access Not enough data Not enough data SEO Management Not enough data Not enough data Shipping Management Not enough data Not enough data Campaign Management Not enough data Not enough data Catalog Management Not enough data Not enough data Website Management Not enough data Not enough data Promotions Management Not enough data Not enough data Reviews Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Application Management Not enough data Not enough data Product Data Management Not enough data Not enough data Template Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Invoice Management Not enough data Not enough data Workflow Management Not enough data Not enough data Warehouse Management Not enough data Not enough data Sales Tax Management Not enough data Not enough data Customer Management Not enough data Not enough data Communication Management Not enough data Not enough data Data Security Not enough data Not enough data Merchant of Record[Hide 16 FeaturesShow 16 Features](javascript:void(0);) Not enough data 8.4 31 Payment processing - Merchant of Record Automation Not enough data 8.6(won by default) 29 Cross Border Not enough data 8.5(won by default) 28 Payment Options Not enough data 8.5(won by default) 28 Multi-Currency Not enough data 8.1(won by default) 28 Reconciliation Not enough data 8.3(won by default) 27 Chargeback Not enough data 7.9(won by default) 28 Tax management - Merchant of Record Automated tax calculation Not enough data 8.4(won by default) 26 Standard compliance Not enough data 8.4(won by default) 26 Tax reporting Not enough data 8.2(won by default) 26 Security and Compliance - Merchant of Record AML-KYC Not enough data 8.3(won by default) 26 Secure SLC Not enough data 8.5(won by default) 26 PCI-DSS Not enough data 8.7(won by default) 26 Encryption and tokenization Not enough data 8.5(won by default) 26 Administration - Merchant of Record E-commerce Integration Not enough data 8.3(won by default) 29 Reporting & Analytics Not enough data 8.4(won by default) 27 Customer support Not enough data 8.4(won by default) 27 Omnichannel Commerce[Hide 9 FeaturesShow 9 Features](javascript:void(0);) 8.1 33 Not enough data Reporting Reports & Analytics 8.3(won by default) 32 Not enough data Data Transfer Tools 7.9(won by default) 32 Not enough data Omnichannel Features Retail Management 7.9(won by default) 30 Not enough data POS Integration 7.7(won by default) 27 Not enough data Social Media Integration 7.8(won by default) 30 Not enough data Customer Service Integration 8.4(won by default) 29 Not enough data Marketing Tools 8.4(won by default) 31 Not enough data E-commerce Integration 8.1(won by default) 32 Not enough data ERP Integration 8.2(won by default) 27 Not enough data User Insights Reviewers' Company Size [![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews) BigCommerce Small-Business(50 or fewer emp.) 77.1% Mid-Market(51-1000 emp.) 18.8% Enterprise(\> 1000 emp.) 4.1% [![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")](https://www.g2.com/products/shopify/reviews) Shopify Small-Business(50 or fewer emp.) 79.9% Mid-Market(51-1000 emp.) 15.3% Enterprise(\> 1000 emp.) 4.8% Small-Business (50 or fewer emp.) 77.1% 79.9% Mid-Market (51-1000 emp.) 18.8% 15.3% Enterprise (\> 1000 emp.) 4.1% 4.8% Reviewers' Industry [![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews) BigCommerce Retail 20.0% Apparel & Fashion 6.0% Marketing and Advertising 5.0% Information Technology and Services 3.9% Consumer Goods 3.7% Other 61.4% [![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")](https://www.g2.com/products/shopify/reviews) Shopify Retail 26.0% Apparel & Fashion 9.0% Marketing and Advertising 7.4% Consumer Goods 5.4% Information Technology and Services 3.7% Other 48.6% FAQs ## BigCommerce vs Shopify FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Shopify vs BigCommerce? Shopify stands out for its higher reviewer satisfaction scores and larger review base, while BigCommerce is noted for its built-in features and product management strengths. | [Shopify](https://www.g2.com/products/shopify/reviews) | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | | --- | --- | | 4.4/5 (5,129 reviews) | 4.2/5 (580 reviews) | | Small-Business | Small-Business | | 8.8 | 8.3 | | 8.4 | 8.3 | | Easy Integration (104 all-time mentions) | Product Management (12 all-time mentions) | ### How do the pricing models of Shopify and BigCommerce compare? Shopify is rated higher for value, with a stronger Price/Cost satisfaction score than BigCommerce. - **Shopify:** Reviewers highlight that Shopify's pricing feels acceptable, but note that costs can rise with premium apps and advanced features. - **BigCommerce:** Reviewers mention that BigCommerce is well priced for its built-in features, but some cite unexpected cost increases and required plan upgrades as businesses grow. - **Switching-reason:** Several reviewers switched from BigCommerce to Shopify for easier management, a larger app ecosystem, and reduced reliance on specialized development. ### What are the best alternatives to Shopify and BigCommerce? The top three alternatives to Shopify and BigCommerce are Shopify Plus, 2Checkout Monetization Platform, and FastSpring. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Shopify](https://www.g2.com/products/shopify/reviews) | 4.4/5 (5,129 reviews) | Small-Business | Costs can rise with apps and advanced features | Easy Integration (104 all-time mentions) | | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5 (580 reviews) | Small-Business | Unexpected cost increases with growth | Product Management (12 all-time mentions) | | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (872 reviews) | Small-Business | — | Scalability and advanced commerce features | | [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) | 3.9/5 (197 reviews) | Small-Business | — | Global payment processing | | [FastSpring](https://www.g2.com/products/fastspring/reviews) | 4.5/5 (187 reviews) | Small-Business | — | Subscription management | ### Which E-Commerce Platforms features should I prioritize when comparing Shopify and BigCommerce? Buyers should prioritize Customization, Integrations, Ease of Setup, Product Management, and Internationalization when comparing Shopify and BigCommerce. - **Customization:** Shopify has 104 all-time mentions for Easy Integration, while BigCommerce has 12 all-time mentions for Limited Customization and 9 for Difficult Customization. - **Integrations:** Shopify integrations are cited in 104 reviews, with Google Analytics mentioned 22 times; BigCommerce has 14 all-time mentions for Easy Integration and 11 for App Integration. - **Ease of Setup:** Shopify scores 8.8, BigCommerce 8.3 on Ease of Setup. - **Product Management:** BigCommerce is cited for Product Management in 12 reviews; Shopify reviewers highlight centralized product and order management. - **Internationalization:** Shopify offers Internationalization as a feature, not listed for BigCommerce. ### What are the pros and cons of Shopify vs BigCommerce? Shopify's headline strength is easy integration and scalability, while BigCommerce is recognized for robust built-in features and product management. - **Shopify strengths:** Easy Integration (104 all-time mentions), E-commerce Services (94), Customer Support (56), and a large app ecosystem. - **Shopify trade-offs:** Reviewers note rising costs with premium apps, transaction fees for third-party payment processors, and limited design customization without coding. - **BigCommerce strengths:** Product Management (12 all-time mentions), Ease of Use (40), App Integration (11), and built-in features that reduce reliance on third-party apps. - **BigCommerce trade-offs:** Limited Customization (12), Expensive (11), Difficult Customization (9), and a smaller app marketplace compared to Shopify. ### Is Shopify or BigCommerce better for small businesses? Shopify is the better fit for small businesses, supported by its dominant small-business segment and reviewer sentiment. - **Shopify:** Small-Business is the largest segment, with reviewers consistently praising its ease of use, quick setup, and minimal technical requirements for small teams. - **BigCommerce:** Small-Business is also the largest segment, with reviewers noting ease of use and setup, but some cite a steeper learning curve and more frequent need for developer support. ### Which E-Commerce Platforms platform has better integrations? Shopify is favored for integrations, with a larger app ecosystem and higher reviewer-cited integration counts. - **Shopify:** Easy Integration is cited in 104 reviews, with Google Analytics mentioned 22 times and NetSuite in 5 reviews. - **BigCommerce:** Easy Integration is cited in 14 reviews, with App Integration in 11 reviews and integrations with SAP and Google Drive mentioned in recent feedback. ### How do Shopify and BigCommerce compare on customer support? Shopify and BigCommerce are rated at near-parity for Quality of Support, with scores of 8.4 and 8.3 respectively. - **Shopify:** Reviewers highlight responsive support, helpful onboarding, and a robust knowledge base, though some mention that support can be less helpful for advanced issues. - **BigCommerce:** Reviewers describe support as fast, US-based, and effective for most issues, with several citing positive experiences with technical assistance and account reps. ### Which is easier to implement, Shopify or BigCommerce? Shopify and BigCommerce score within 0.5 points on Ease of Setup, indicating near-parity in implementation experience. - **Shopify:** Reviewers consistently describe setup as quick and intuitive, with minimal technical knowledge required and strong onboarding resources. - **BigCommerce:** Reviewers note that setup is generally easy, especially for adding products and launching stores, but some mention a learning curve and occasional need for developer assistance for customizations. ### Which product has better Customization? Shopify is rated higher for Customization, with more positive reviewer sentiment and fewer cited limitations than BigCommerce. - **Shopify:** Customization is frequently praised, with 104 all-time mentions for Easy Integration and reviewers highlighting theme flexibility and app-based enhancements. - **BigCommerce:** Customization is cited as a challenge, with 12 all-time mentions for Limited Customization, 9 for Difficult Customization, and reviewers noting that advanced changes often require developer support. Alternatives **BigCommerce Alternatives** ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") [ Shopify Plus ](/products/shopify-plus/reviews) ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce") [ Salesforce B2C Commerce ](/products/salesforce-b2c-commerce/reviews) ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud") [ SAP Commerce Cloud ](/products/sap-commerce-cloud/reviews) ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce") [ Salesforce B2B Commerce ](/products/salesforce-b2b-commerce/reviews) **Shopify Alternatives** ![2Checkout Monetization Platform](https://images.g2crowd.com/uploads/product/hd_favicon/8475877e2f361733806ab174f316376f/2checkout-monetization-platform.svg "2Checkout Monetization Platform") [ 2Checkout Monetization... ](/products/2checkout-monetization-platform/reviews) ![FastSpring](https://images.g2crowd.com/uploads/product/hd_favicon/5b5a3cae72998f7a14f01ea85287a0ce/fastspring.svg "FastSpring") [ FastSpring ](/products/fastspring/reviews) ![Cleverbridge](https://images.g2crowd.com/uploads/product/hd_favicon/589ec396b4507af36b66542fc40fe384/cleverbridge.svg "Cleverbridge") [ Cleverbridge ](/products/cleverbridge/reviews) ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite") [ NetSuite ](/products/oracle-netsuite/reviews)