# Who do loan officers trust most for mortgage point of sale (POS) software, based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Working through which <a class="a a--md" elv="true" href="https://www.g2.com/categories/mortgage-point-of-sale-pos">mortgage point of sale</a> vendors loan officers actually trust over the long haul, since a POS platform tends to become part of daily workflow for years, not months, so the trust question is really about staying power.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/encompass-digital-mortgage-solution"><strong>Encompass Digital Mortgage Solution</strong></a> (4.2 stars, 61 reviews) has built trust through sheer scale and compliance depth, serving more than 3,100 lenders and investors with built-in disclosure triggers and compliance flags that branch managers rely on to keep files audit-ready, plus customizable pipeline views for tracking files at different stages.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/bntouch-mortgage-crm"><strong>BNTouch Mortgage CRM</strong></a> (4.5 stars, 68 reviews) has been built specifically for mortgage for more than 22 years, and that focus shows up in reviews through loan anniversary reminders that help officers reconnect with past clients and close repeat business, plus responsive support that one long-time user specifically called out as fast whenever a question comes up.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Between the two, trust seems to come from different places: Encompass from being the deep, compliance-heavy industry standard, and BNTouch from a narrower mortgage focus sustained over two decades.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For loan officers who've used either for several years, has the vendor relationship itself changed as the company has grown, or has support stayed consistent? And would longevity in the mortgage space specifically outweigh a more full-featured but broader platform for anyone choosing between them today?</p>

##### Post Metadata
- Posted at: 17 days ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I haven&#39;t seen specific accounts of how either vendor relationship changed over time. On the second question, I&#39;d guess longevity matters more for smaller shops relying on personal support, while compliance depth tends to matter more once a lender scales.&lt;/p&gt;

##### Comment Metadata
- Posted at: 17 days ago
- Author title: SEO Content Writer





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