Compare BigCommerce and Magento Open Source 
Featured Products
At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(579)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansMagento Open Source
Star Rating
(266)4.0 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the ease of accessing thousands of apps. This makes it particularly appealing for small businesses that may not have extensive technical expertise.
- Users say that Magento Open Source stands out for its high level of customization, allowing businesses to tailor their online stores to specific needs. Reviewers appreciate its robust base features for both B2C and B2B applications, making it a strong choice for those looking to build complex online stores.
- According to verified reviews, BigCommerce has a significantly quicker setup process, with users praising its straightforward onboarding wizard. This contrasts with Magento Open Source, where some users have noted challenges during the initial setup phase, which can be more time-consuming.
- Reviewers mention that BigCommerce provides excellent customer support, with many users reporting fast response times and helpful assistance. In comparison, Magento Open Source users have expressed mixed feelings about support quality, indicating that it may not always meet their expectations.
- Users highlight that while BigCommerce offers a solid set of features for everyday e-commerce needs, Magento Open Source shines in its extensibility and ability to integrate with various tools, making it a preferred option for businesses that require more advanced functionalities.
- G2 reviewers note that BigCommerce's overall satisfaction ratings are higher, reflecting a more positive user experience. However, Magento Open Source users appreciate its flexibility and scalability, which can be crucial for businesses anticipating growth and needing a platform that can evolve with them.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Magento Open Source
No pricing availableFree Trial
BigCommerce
Free Trial is available
Magento Open Source
No trial information availableRatings
Meets Requirements
8.3
489
8.5
194
Ease of Use
8.4
492
7.3
195
Ease of Setup
8.3
310
6.8
149
Ease of Admin
8.4
287
7.7
130
Quality of Support
8.3
470
6.9
168
Has the product been a good partner in doing business?
8.4
283
7.7
122
Product Direction (% positive)
7.9
471
7.1
187
Features by Category
Headless Commerce
7.4
85
7.9
56
7.8
93
8.4
59
7.6
90
7.9
60
7.5
103
8.6
67
7.5
92
8.4
63
Generative AI
7.2
53
6.9
37
7.3
52
7.1
36
Agentic AI - E-Commerce Platforms
5.2
9
5.2
8
6.2
11
6.7
8
5.5
11
5.7
7
5.2
11
5.4
8
5.3
11
6.0
8
5.6
11
6.3
8
Merchandising/Marketing
7.9
388
7.7
148
8.3
387
Feature Not Available
7.7
369
7.7
148
|
Verified
7.9
372
8.0
160
|
Verified
7.9
351
7.1
143
|
Verified
7.7
349
7.8
145
|
Verified
7.9
359
8.0
158
Product Catalog
8.3
387
8.2
158
8.2
376
Feature Not Available
8.0
379
7.8
156
|
Verified
7.9
266
7.9
126
|
Verified
Order Process
8.5
389
8.2
156
|
Verified
8.1
379
8.3
157
|
Verified
8.5
363
8.1
154
|
Verified
8.8
374
8.5
156
|
Verified
8.5
387
8.5
159
8.2
345
8.0
149
|
Verified
8.1
332
8.2
151
7.8
261
8.0
129
Multi-Channel Support
8.0
320
7.9
135
8.0
352
7.8
143
|
Verified
7.9
304
7.6
130
|
Verified
8.0
340
7.6
129
|
Verified
7.7
231
7.6
114
|
Verified
7.9
245
Feature Not Available
7.6
198
8.1
114
|
Verified
Platform
8.1
296
8.2
137
|
Verified
7.8
366
8.3
150
|
Verified
7.8
339
8.2
142
|
Verified
8.4
355
8.3
152
|
Verified
7.9
354
Feature Not Available
8.6
361
8.4
151
|
Verified
Feature Not Available
Feature Not Available
8.6
348
8.8
141
|
Verified
Feature Not Available
7.9
130
|
Verified
Feature Not Available
8.4
125
|
Verified
8.5
332
8.3
140
|
Verified
8.6
376
8.0
156
|
Verified
Reporting
8.3
32
8.4
16
7.9
32
8.7
15
Omnichannel Features
7.9
30
8.5
16
7.7
27
8.4
15
7.8
30
8.4
15
8.4
29
9.0
14
8.4
31
8.4
15
8.1
32
8.9
16
8.2
27
8.3
16
Categories
Categories
Shared Categories
BigCommerce and Magento Open Source are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.1%
Apparel & Fashion
6.0%
Marketing and Advertising
5.0%
Information Technology and Services
3.9%
Consumer Goods
3.7%
Other
61.2%
Information Technology and Services
14.0%
Retail
14.0%
Computer Software
7.9%
Apparel & Fashion
7.0%
Marketing and Advertising
7.0%
Other
50.2%
Alternatives
Discussions
Is BigCommerce like Shopify?
2 Comments
BL
No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.
I have seen many little...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
G2
Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds...Read more
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