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Compare BigCommerce and Magento Open Source 
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(571)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansMagento Open Source
Star Rating
(258)4.0 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the ease of accessing thousands of apps. This makes it particularly appealing for small businesses that may not have extensive technical expertise.
- Users say that Magento Open Source stands out for its high level of customization, allowing businesses to tailor their online stores to specific needs. Reviewers appreciate its robust base features for both B2C and B2B applications, making it a strong choice for those looking to build complex online stores.
- According to verified reviews, BigCommerce has a significantly quicker setup process, with users praising its straightforward onboarding wizard. This contrasts with Magento Open Source, where some users have noted challenges during the initial setup phase, which can be more time-consuming.
- Reviewers mention that BigCommerce provides excellent customer support, with many users reporting fast response times and helpful assistance. In comparison, Magento Open Source users have expressed mixed feelings about support quality, indicating that it may not always meet their expectations.
- Users highlight that while BigCommerce offers a solid set of features for everyday e-commerce needs, Magento Open Source shines in its extensibility and ability to integrate with various tools, making it a preferred option for businesses that require more advanced functionalities.
- G2 reviewers note that BigCommerce's overall satisfaction ratings are higher, reflecting a more positive user experience. However, Magento Open Source users appreciate its flexibility and scalability, which can be crucial for businesses anticipating growth and needing a platform that can evolve with them.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Magento Open Source
No pricing availableFree Trial
BigCommerce
Free Trial is available
Magento Open Source
No trial information availableRatings
Meets Requirements
8.3
481
8.5
188
Ease of Use
8.4
484
7.3
189
Ease of Setup
8.3
303
6.8
144
Ease of Admin
8.4
284
7.7
130
Quality of Support
8.3
462
6.9
162
Has the product been a good partner in doing business?
8.4
281
7.7
122
Product Direction (% positive)
8.0
464
7.1
183
Features by Category
Headless Commerce
7.4
84
7.9
56
7.8
93
8.4
59
7.6
90
7.9
60
7.5
103
8.6
67
7.5
92
8.4
63
Generative AI
7.2
53
6.9
37
7.3
52
7.1
36
Agentic AI - E-Commerce Platforms
5.2
9
5.2
8
6.2
11
6.7
8
5.5
11
5.7
7
5.2
11
5.4
8
5.3
11
6.0
8
5.6
11
6.3
8
Merchandising/Marketing
7.9
384
7.7
148
8.3
387
Feature Not Available
7.7
369
7.7
147
|
Verified
7.9
371
8.0
157
|
Verified
7.9
350
7.1
142
|
Verified
7.7
349
7.8
145
|
Verified
7.9
359
8.0
157
Product Catalog
8.3
385
8.2
157
8.2
376
Feature Not Available
8.0
379
7.8
156
|
Verified
7.9
265
7.9
126
|
Verified
Order Process
8.5
388
8.2
156
|
Verified
8.1
379
8.3
156
|
Verified
8.5
363
8.1
154
|
Verified
8.8
374
8.5
154
|
Verified
8.5
387
8.5
158
8.2
345
8.0
148
|
Verified
8.1
332
8.2
149
7.8
261
8.0
129
Multi-Channel Support
8.0
320
7.9
135
8.0
352
7.8
143
|
Verified
7.9
304
7.6
130
|
Verified
8.0
337
7.6
129
|
Verified
7.7
231
7.6
114
|
Verified
7.9
245
Feature Not Available
7.6
197
8.0
113
|
Verified
Platform
8.1
296
8.1
135
|
Verified
7.8
360
8.3
147
|
Verified
7.9
334
8.2
139
|
Verified
8.4
355
8.3
151
|
Verified
7.9
353
Feature Not Available
8.6
361
8.4
149
|
Verified
Feature Not Available
Feature Not Available
8.6
348
8.8
141
|
Verified
Feature Not Available
7.9
130
|
Verified
Feature Not Available
8.3
124
|
Verified
8.5
332
8.3
140
|
Verified
8.6
373
8.0
152
|
Verified
Reporting
8.3
32
8.4
16
7.9
32
8.7
15
Omnichannel Features
7.9
30
8.5
16
7.7
27
8.4
15
7.8
30
8.4
15
8.4
29
9.0
14
8.4
31
8.4
15
8.1
32
8.9
16
8.2
27
8.3
16
Categories
Categories
Shared Categories
BigCommerce and Magento Open Source are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.9%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.2%
Information Technology and Services
14.3%
Retail
13.9%
Computer Software
7.6%
Apparel & Fashion
7.2%
Marketing and Advertising
6.7%
Other
50.2%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 Comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
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