What problems is Benbase solving and how is that benefiting you?
After struggling to find the right benefits solution for our startup, we almost went with Justworks or another standard payroll provider. Then we found Brad and the Benbase team, and I'm so glad we did.
From day one, they showed what makes them different. When we needed immediate enrollment support, Brad personally called us the same day. They worked across all our constraints on extremely short notice, something I've rarely experienced with other providers.
What really sets Benbase apart is their perfect balance of human support and technology. Their process is genuinely intuitive and the people are helpful. As someone managing benefits at a startup, I needed something that wouldn't add to my workload, and their process, software, and people actually made my life easier. I actually had a pretty good time...signing up and managing benefits and that was not something I expected!
The team has been incredibly responsive whenever questions arise. They didn't just set us up with generic plans - they helped us structure benefits packages that actually made sense for our company. They've been remarkably clear about deductions and reporting, which has given me confidence that we're handling everything correctly. And I know if an issue comes up I can trust them.
For any startup looking for a benefits provider that combines personal attention with modern technology, I can't recommend Benbase highly enough. Brad and his team are dependable, trustworthy, and truly care about making benefits administration as painless as possible. Review collected by and hosted on G2.com.