My experience working with the Benbase team has been excellent. One of my clients recently moved off of ADP's PEO and brought benefits in-house. This was a year-long process of consulting with Benbase for plan design, pricing and optimal timing. The team was extremely thorough, patient, supportive and knowledgeable. They secured competitive plans and pricing for my client and were excellent partners in creating a transition strategy that had the least negative impact possible on the business and employees.
Their nationwide experience, combined with knowledge of how to leverage supplemental plans to create a stronger total benefits package, and their deep knowledge of the compliance requirements for employee benefit plans, including COBRA, HIPPA made them a reliable and trustworthy partner.
Benbase is also experienced in streamlining benefits processes/administration with technology tools, such as HRIS and HCM platforms that reduce error and improve the employee and administrator experience.
In terms of customer service, Benbase is in a category of one. They respond promptly and thoroughly and are a great resource for business leaders and for employees and dependents.
Working with Benbase has been a truly exceptional experience. They've helped us streamline and simplify every aspect of our benefits administration using smart, easy-to-use technology tools that save time and reduce headaches.
They've also partnered with us to build strategies that not only reduce overall costs but actually enhance the quality and value of our benefits offerings. Their ability to implement systems that minimize errors and eliminate waste during enrollment has been a game changer.
What sets them apart even further is their people first approach. They've provided direct, ongoing support not just to our leadership team, but to our employees and their families, making sure everyone feels informed and taken care of.
Lastly, their deep understanding of legal compliance and risk management around benefits has given us peace of mind and confidence that we’re aligned and protected.
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