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Back Office

By Pos Solutions Australia

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3.9 out of 5 stars

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Back Office Reviews (4)

Reviews

Back Office Reviews (4)

3.9
4 reviews

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Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"customer exprience agent"
What do you like best about Back Office?

It's easy to use the chats are lined next to each other and you can see the profile without closing the current page Review collected by and hosted on G2.com.

What do you dislike about Back Office?

I think you need to see more information on the same page rather than opening another tab Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise (> 1000 emp.)
"Easy to use "
What do you like best about Back Office?

Simple to use theres not so many steps to do tasks

Our company uses two different programs within

Not sure is one was bought with conversion but overall this one is much easier to navigate

Fast Review collected by and hosted on G2.com.

What do you dislike about Back Office?

Not enough use within company

We currently use two different systems depending on location

Sometimes it freezes but we havent determined if its software or not Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise (> 1000 emp.)
"Pretty easy to use overall and quick to learn. "
What do you like best about Back Office?

The system makes sense from a logical point of view, such as certain actions that rely on previous actions. It is easy to learn and use. Review collected by and hosted on G2.com.

What do you dislike about Back Office?

I wish there were more available and easier to use keyboard shortcuts on the system to make processing faster. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Enterprise (> 1000 emp.)
"Needs improvement"
What do you like best about Back Office?

It is designed in a way that makes managing the tasks much simpler. Another positive is the way we can customize the tool to do cross platform management Review collected by and hosted on G2.com.

What do you dislike about Back Office?

It is not very intuitive to learn the tool. It took me a while to figure out the different options in the menu. Review collected by and hosted on G2.com.

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