--- title: Aurea CRM Reviews meta_title: 'Aurea CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Aurea CRM works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 26 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Aurea CRM Reviews **Vendor:** Aurea Software **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.1/5.0 **Total Reviews:** 26 ## About Aurea CRM Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marketing, it provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so you can set priorities and make informed decisions. The new Aurea CRM Enterprise Edition has been reengineered with integrated campaign management offerings to give you the insight, access, and speed you need. ## Aurea CRM Pros & Cons **What users like:** - Users appreciate the **easy access** provided by Aurea CRM, enhancing productivity with intuitive tools available anywhere. (1 reviews) - Users appreciate the **high customizability** of Aurea CRM, enhancing workflows and aligning perfectly with sales processes. (1 reviews) - Users appreciate the **comprehensive sales tools and flexibility** of Aurea CRM, enhancing tracking and productivity with ease. (1 reviews) - Users value the **flexibility** of Aurea CRM, enhancing customization and aligning perfectly with their sales processes. (1 reviews) - Users appreciate the **intuitive interface** of Aurea CRM, enhancing flexibility and efficiency in managing sales activities. (1 reviews) - Seamless Integration (1 reviews) **What users dislike:** - Users express concerns about the **high cost** of Aurea CRM, which may deter smaller businesses from adopting it. (1 reviews) - Users struggle with the **steep learning curve** of Aurea CRM, finding setup and mastery particularly challenging without technical skills. (1 reviews) - Users struggle with the **not intuitive interface** of Aurea CRM, making setup and navigation challenging, especially for non-technical teams. (1 reviews) - Users find the **interface complex and outdated** , leading to a challenging experience for those without technical expertise. (1 reviews) - Users often experience **slow performance** with Aurea CRM, affecting their efficiency and user satisfaction. (1 reviews) ## Aurea CRM Discussions - [What is Aurea CRM?](https://www.g2.com/discussions/what-is-aurea-crm) - 1 comment - [View Aurea CRM pricing details and edition comparison](https://www.g2.com/products/aurea-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A45%3A14+-0500&secure%5Bsession_id%5D=13e833d2-20d4-4ad5-a2e0-26d785de931e&secure%5Btoken%5D=20539fcc2d5948dea23e25880a495403b0650850fe5ba0fb72c8697287eb0d9e&format=llm_user) ## Aurea CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting ## Top Aurea CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) - 4.6/5.0 (444 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,464 reviews)