---
title: AT&T Office@Hand Reviews
meta_title: 'AT&T Office@Hand Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how AT&T Office@Hand works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 18
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# AT&T Office@Hand Reviews
**Vendor:** AT&T Inc.  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 18
## About AT&T Office@Hand
AT&T Office@Hand is a flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go.



## AT&T Office@Hand Pros & Cons
**What users like:**

- Users love the **ease of use** of AT&T Office@Hand, particularly for seamless remote work and device integration. (3 reviews)
- Users appreciate the **easy communication** of AT&T Office@Hand, streamlining calls, video, and collaboration on one platform. (2 reviews)
- Users appreciate the **all-in-one platform** of AT&T Office@Hand, enhancing team collaboration and boosting productivity. (2 reviews)
- Users value the **enhanced communication** capabilities of AT&T Office@Hand, streamlining calls and collaborations seamlessly. (1 reviews)
- Users find the **cross-platform compatibility** of AT&T Office@Hand excellent for seamless remote work across devices. (1 reviews)
- Users find the **easy access to calls** feature greatly simplifies their office work and enhances productivity. (1 reviews)
- Users value the **easy integration** of AT&T Office@Hand, enhancing remote work across multiple devices seamlessly. (1 reviews)
- Easy Setup (1 reviews)
- Integrations (1 reviews)
- Messaging Features (1 reviews)

**What users dislike:**

- Users experience **call drops** and glitches in the mobile app, particularly in areas with low signal strength. (1 reviews)
- Users report encountering **glitches** in the mobile app, affecting call quality and overall reliability. (1 reviews)
- Users report occasional **performance issues** with video conferencing features, impacting the overall experience despite other positive aspects. (1 reviews)
- Users experience **poor call quality** with AT&T Office@Hand, particularly in low-signal areas, impacting communication effectiveness. (1 reviews)
- Users experience **slow video conferencing features** , which affects the overall performance despite other positive aspects. (1 reviews)

## AT&T Office@Hand Reviews
  ### 1. Movement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mahlatse M. | Network Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2025

**What do you like best about AT&T Office@Hand?**

It is very accessible and comfortable to use.

**What do you dislike about AT&T Office@Hand?**

I think nothing as I have not been in too much to it's services.

**What problems is AT&T Office@Hand solving and how is that benefiting you?**

Communications and inputs

  ### 2. Product was great, service was not.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about AT&T Office@Hand?**

AT&T Office@Hand was easy to use and manage. The software displayed everything on the screen and left little to figure out on your own.

**What do you dislike about AT&T Office@Hand?**

The downsides of AT&T Office@Hand was the customer service. Though the product was easy to use, if there was an issue that needed additional support, AT&T was not helpful in providing solutions. The customer service reps were overseas and were hard to understand and could not understand me either.

**What problems is AT&T Office@Hand solving and how is that benefiting you?**

The problem Office@Hand solved was providing all staff with private extensions without having to purchase different phone lines. Also, all phone extensions could be managed under one account. Voicemails were lost, messages could be transfered all from the computer.


## AT&T Office@Hand Discussions
  - [What is AT&T Office@Hand used for?](https://www.g2.com/discussions/what-is-at-t-office-hand-used-for)
  - [Reliability](https://www.g2.com/discussions/at-t-office-hand-reliability) - 1 upvote

- [View AT&T Office@Hand pricing details and edition comparison](https://www.g2.com/products/at-t-office-hand/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A34%3A53+-0500&secure%5Bsession_id%5D=91c5bd80-f9f6-4277-91e1-407b455a6494&secure%5Btoken%5D=5ca1711f9a07cf4aa23bb712d2e23546b00a1de450b53793aee1f70be8e61d5c&format=llm_user)

## AT&T Office@Hand Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Real-Time Chat
- Hand Raising
- File Sharing
- Private Chat
- Real-Time Chat

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services
- Contact Management
- Communication Management
- Fax Management
- Call List Management
- Call Center Management
- Queue Management
- Third-Party Integrations
- Computer Telephony Integration
- Real-Time Monitoring
- Call Monitoring
- Workflow Management
- Call Center Integration

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls
- SMS Messaging
- Chat/Messaging
- Video Call Recording
- Two-Way Audio & Video
- SIP Trunking

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Meeting Coordination**
- Scheduling
- Video Call Recording
- Participant Permissions
- One-Click Join
- Video Streaming
- On-Demand Recording
- Call Recording
- Call Recording
- Event Scheduling

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Video Support
- AI/Machine Learning
- Attendance Management
- Collaboration Tools
- Single Sign On
- Registration Management
- Email Management
- Calendar Management
- Transcripts/Chat History
- Activity Dashboard
- Data Security
- Document Storage
- Document Management
- Alerts/Notifications
- Customizable Branding
- Two-Way Audio & Video
- Drag & Drop
- Conferencing
- Breakout Rooms
- Third-Party Integrations
- API
- Generative AI
- Chat/Messaging
- Whiteboard
- Reminders
- Reporting & Statistics
- Meeting Management
- Brainstorming
- Presentation Streaming
- Surveys & Feedback
- Mobile Access
- Video Conferencing
- User Management
- AI Copilot
- SSL Security
- File Transfer
- Email Reminders
- Remote Access/Control
- Content Management
- Microsoft Outlook Integration
- CRM
- Auto Framing
- On-Demand Webcasting
- Automatic Transcription
- Two Way Audio & Video
- User Profiles
- Video Management
- Polls/Voting
- Event Management
- Brand Management
- HD Audio/Video
- Presentation Tools
- Communication Management
- Host Controls

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Live Chat
- Multi-Channel Communication
- Customizable Reports
- Call Tracking
- Automatic Call Distribution
- Real-Time Data
- Purchasing & Receiving
- Employee Directory
- AI Copilot
- Activity Tracking
- Collaboration Tools
- Call Scripting
- Real-Time Reporting
- Call Recording
- Real-Time Analytics
- Virtual Call Center
- Activity Dashboard
- Reporting & Statistics
- CRM
- Auto-Dialer
- Generative AI
- Contact Database
- Call Transfer
- Call Reporting
- Call Logging
- Voice Mail
- Caller ID
- Customizable Caller ID
- Mobile Access
- Callback Scheduling
- IVR
- API
- Interaction Tracking
- Call Routing
- Alerts/Notifications
- Video Conferencing
- Call Conferencing
- Call Disposition
- Predictive Dialer
- Spam Blocker
- On-Demand Recording
- Caller Profiles
- Multiple User Accounts
- VoIP Connection
- Conferencing
- Text to Speech
- Reporting/Analytics
- VoIP
- Call Queues
- Call Screening
- Access Controls/Permissions
- Online Voice Transmission
- Unified Communications
- Voicemail Transcription

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top AT&T Office@Hand Alternatives
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