---
title: AT&T Office@Hand Reviews
meta_title: 'AT&T Office@Hand Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how AT&T Office@Hand works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 18
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# AT&amp;T Office@Hand Reviews
**Vendor:** AT&amp;T Inc.  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 18
## About AT&amp;T Office@Hand
AT&amp;T Office@Hand is a flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go.



## AT&amp;T Office@Hand Pros & Cons
**What users like:**

- Users love the **ease of use** of AT&amp;T Office@Hand, particularly for seamless remote work and device integration. (3 reviews)
- Users appreciate the **easy communication** of AT&amp;T Office@Hand, streamlining calls, video, and collaboration on one platform. (2 reviews)
- Users appreciate the **all-in-one platform** of AT&amp;T Office@Hand, enhancing team collaboration and boosting productivity. (2 reviews)
- Users value the **enhanced communication** capabilities of AT&amp;T Office@Hand, streamlining calls and collaborations seamlessly. (1 reviews)
- Users find the **cross-platform compatibility** of AT&amp;T Office@Hand excellent for seamless remote work across devices. (1 reviews)
- Users find the **easy access to calls** feature greatly simplifies their office work and enhances productivity. (1 reviews)
- Users value the **easy integration** of AT&amp;T Office@Hand, enhancing remote work across multiple devices seamlessly. (1 reviews)
- Easy Setup (1 reviews)
- Integrations (1 reviews)
- Messaging Features (1 reviews)

**What users dislike:**

- Users experience **call drops** and glitches in the mobile app, particularly in areas with low signal strength. (1 reviews)
- Users report encountering **glitches** in the mobile app, affecting call quality and overall reliability. (1 reviews)
- Users report occasional **performance issues** with video conferencing features, impacting the overall experience despite other positive aspects. (1 reviews)
- Users experience **poor call quality** with AT&amp;T Office@Hand, particularly in low-signal areas, impacting communication effectiveness. (1 reviews)
- Users experience **slow video conferencing features** , which affects the overall performance despite other positive aspects. (1 reviews)


## AT&amp;T Office@Hand Discussions
  - [What is AT&amp;T Office@Hand used for?](https://www.g2.com/discussions/what-is-at-t-office-hand-used-for)
  - [Reliability](https://www.g2.com/discussions/at-t-office-hand-reliability) - 1 upvote

- [View AT&amp;T Office@Hand pricing details and edition comparison](https://www.g2.com/products/at-t-office-hand/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+07%3A53%3A22+-0500&secure%5Bsession_id%5D=c3add1ea-4635-4d47-ae38-211c23440a31&secure%5Btoken%5D=31a732ca8cbf6969770d9d82ac15b7363d5b53981329096eab6b0b81b9b92942&format=llm_user)

## AT&amp;T Office@Hand Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Real-Time Chat
- Hand Raising
- File Sharing
- Private Chat
- Real-Time Chat

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services
- Contact Management
- Communication Management
- Fax Management
- Call List Management
- Call Center Management
- Queue Management
- Third-Party Integrations
- Computer Telephony Integration
- Real-Time Monitoring
- Call Monitoring
- Workflow Management
- Call Center Integration

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls
- SMS Messaging
- Chat/Messaging
- Video Call Recording
- Two-Way Audio & Video
- SIP Trunking

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Meeting Coordination**
- Scheduling
- Video Call Recording
- Participant Permissions
- One-Click Join
- Video Streaming
- On-Demand Recording
- Call Recording
- Event Scheduling

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Video Support
- AI/Machine Learning
- Attendance Management
- Collaboration Tools
- Single Sign On
- Registration Management
- Email Management
- Calendar Management
- Transcripts/Chat History
- Activity Dashboard
- Data Security
- Document Storage
- Document Management
- Alerts/Notifications
- Customizable Branding
- Two-Way Audio & Video
- Drag & Drop
- Conferencing
- Breakout Rooms
- Third-Party Integrations
- API
- Generative AI
- Chat/Messaging
- Whiteboard
- Reminders
- Reporting & Statistics
- Meeting Management
- Brainstorming
- Presentation Streaming
- Surveys & Feedback
- Mobile Access
- Video Conferencing
- User Management
- AI Copilot
- SSL Security
- File Transfer
- Email Reminders
- Remote Access/Control
- Content Management
- Microsoft Outlook Integration
- CRM
- Auto Framing
- On-Demand Webcasting
- Automatic Transcription
- Two Way Audio & Video
- User Profiles
- Video Management
- Polls/Voting
- Event Management
- Brand Management
- HD Audio/Video
- Presentation Tools
- Communication Management
- Host Controls

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Live Chat
- Multi-Channel Communication
- Customizable Reports
- Call Tracking
- Automatic Call Distribution
- Real-Time Data
- Purchasing & Receiving
- Employee Directory
- AI Copilot
- Activity Tracking
- Collaboration Tools
- Call Scripting
- Real-Time Reporting
- Call Recording
- Real-Time Analytics
- Virtual Call Center
- Activity Dashboard
- Reporting & Statistics
- CRM
- Auto-Dialer
- Generative AI
- Contact Database
- Call Transfer
- Call Reporting
- Call Logging
- Voice Mail
- Caller ID
- Customizable Caller ID
- Mobile Access
- Callback Scheduling
- IVR
- API
- Interaction Tracking
- Call Routing
- Alerts/Notifications
- Video Conferencing
- Call Conferencing
- Call Disposition
- Predictive Dialer
- Spam Blocker
- On-Demand Recording
- Caller Profiles
- Multiple User Accounts
- VoIP Connection
- Conferencing
- Text to Speech
- Reporting/Analytics
- VoIP
- Call Queues
- Call Screening
- Access Controls/Permissions
- Online Voice Transmission
- Unified Communications
- Voicemail Transcription

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

## Top AT&amp;T Office@Hand Alternatives
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,640 reviews)
  - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,387 reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews)

