What do you like best about Asana?
What I like best about Asana is how it combines organization, visibility, and accountability in one platform. The interface is easy to navigate, and I regularly use tasks, subtasks, due dates, assignees, custom fields, dashboards, and different project views to keep track of multiple responsibilities. I especially like being able to build repeatable workflows for processes such as recruiting, employee onboarding, and project management. Asana also offers integrations with tools such as Google Workspace and Microsoft 365, which helps reduce the need to constantly switch between platforms.
Performance has also been a major benefit. Having projects, deadlines, responsibilities, and updates centralized makes it much faster to determine where something stands. Instead of searching through emails or manually updating several spreadsheets, I can quickly identify completed work, outstanding tasks, and potential delays. This has improved both my productivity and my ability to provide timely updates to leadership.
From a pricing and ROI perspective, I think the value becomes more noticeable when Asana is being used across a team rather than simply as an individual task list. The paid plans provide additional workflow, reporting, automation, and AI capabilities, and Asana structures paid subscriptions according to the plan level and number of seats. For me, the return comes from the administrative time saved, improved accountability, and having fewer disconnected processes.
Support and onboarding have been helpful as well. Asana provides a detailed Help Center with tutorials, visual instructions, best practices, and step-by-step guidance, along with the ability to request assistance from its support team. The platform can also be used to create structured employee onboarding projects, which is particularly valuable from an HR perspective because paperwork, training, responsibilities, and progress can be managed in one place.
I also appreciate the growing AI capabilities. Features such as Smart Summaries, Smart Status, Smart Fields, and other AI-assisted tools can reduce repetitive administrative work and make it easier to identify important updates or next steps.
Overall, what I like most is that Asana helps me spend less time figuring out where the work stands and more time actually moving the work forward. That combination of organization, performance, integrations, support, automation, and visibility is where I see the most value. Review collected by and hosted on G2.com.
What do you dislike about Asana?
What I dislike most about Asana is that there can be a learning curve when you first start exploring the more advanced features. Basic task management is straightforward, but learning how to fully use automations, rules, reporting, custom fields, dashboards, and more complex workflows takes additional time. This is also a commonly reported concern among Asana users.
I also think pricing can become a concern as a team grows, particularly because some of the more advanced reporting, workload management, and workflow capabilities require higher-tier plans.
Another area that could be improved is notification management. When you're involved in several projects, notifications can accumulate quickly, which can make it harder to distinguish routine updates from items that actually require immediate attention.
Overall, these aren't issues that outweigh the benefits for me. I think Asana is a powerful platform, but simpler onboarding for advanced features, more flexibility in lower-priced plans, and better control over notifications would make the experience even better. Review collected by and hosted on G2.com.