I like how organized the app is. When I first started using Asana in 2020, I hated it, but over the years it has tremendously improved. I enjoy the animations that appear when you complete a task. I also like that you can integrate other apps and put documents in the tasks themselves. The Asana Academy has also been very helpful in making me more confident using the software. I also like the certification options. I have gotten two Asana certifications, served as an ambassador previously, and have seen career improvements because of it. Review collected by and hosted on G2.com.

It would be nice if Asana was more customizable to you or even to the organization. Perhaps the option to put your own logo on there or implement your colors could be nice. I don't like how subtasks are never-ending. For example, you can place a subtask inside a subtask inside a subtask, etc. Review collected by and hosted on G2.com.

I like that its super easy to use, works with slack, works with chatgpt so that we can quickly add tasks in from a document or even from summary notes from a client call. We use this for our marketing agency so even assigning tasks to the team for weekly things or onboarding is super easy! Review collected by and hosted on G2.com.

There’s always something about task management software that irks me. No matter how hard I try to organize everything properly, it still feels like the important stuff gets buried. This isn’t 100% an Asana problem—it’s more of a modern task management software problem in general. I am not sure of the proper fix for this and Asana does it better than any of the other products I have tried. Review collected by and hosted on G2.com.

What I like best about Asana is how easy it makes it to keep everything organized in one place. We can clearly see what needs to be done, who is responsible for it, and when it is due. It has made managing projects and communicating across our team much easier. I also really like how flexible it is. We can use it for simple task lists or build out more detailed workflows depending on the project. Overall, Asana helps our team stay on track without making project management feel complicated. Review collected by and hosted on G2.com.

There really is not much I dislike about Asana. If I had to choose something, it can take a little time to learn all of the features because there are so many options available. Once you get used to how everything works, though, it becomes very easy to use and the flexibility ends up being one of its biggest strengths. Review collected by and hosted on G2.com.

What do you like best about Asana?

I like Asana for its simplicity and ease of use, which makes it really straightforward to customize workflows to suit our needs. The integration with tools like Teams Calendar helps by providing timely reminders to keep everyone in sync. Also, the AI feature is a big plus for enhancing project creation and setting up rules. The platform's ability to give comprehensive project updates is valuable to keep the team aligned and informed. Another thing I love about Asana is its capability to create dashboards automatically, which is incredibly useful for presentations and tracking goals. It's very easy to set up due to its SaaS nature, and I'd rate its setup process a 10 out of 10. Overall, Asana has replaced our Excel sheets for project tracking, offering automation that wasn't available before, like adding tasks directly from Outlook, and the ability to track projects' alignment with our overall goals. Review collected by and hosted on G2.com.

I feel the time tracking feature, especially on tasks, could be improved. I'd like something that works like a Pomodoro app or feature, so it would be great to see how long tasks take and if they're billable or non-billable. Having this in a single pane of glass instead of shifting from app to app would be a big improvement. Also, while integrating with Toggle, sometimes the import doesn't work well because the projects tend to be a bit disparate. Review collected by and hosted on G2.com.

I really love the celebrations in Asana, like the unicorn and yeti animations, which align with our organizational value of joyful celebration and give me a dopamine hit. I appreciate the simple and easy-to-use user interface, which makes navigation a breeze and is customizable to fit my work style. The collaboration across teams is seamless, and I love that we can quickly surface and redirect tasks among departments. Breaking down large projects into manageable subtasks and using dependencies enhances our project tracking. The new AI features are incredibly helpful too, like auto-generating content from a few input sentences. I find the customizable dashboards and reporting very useful for tracking departmental activities, and I’m really pleased with Asana’s transition to a work model that matches our objectives and workflow, including the addition of portfolios for workload management. The ease of setting up Asana was remarkable, and Asana Academy made training straightforward. Review collected by and hosted on G2.com.

One thing I'd like to see improved in Asana is the ability to use more complex logic in reporting and dashboards. Right now, I have to manually update date ranges, but it would be amazing to just use terms like "this fiscal year" or "in the past thirty days". It would save me from having to constantly update those dashboards every month. Review collected by and hosted on G2.com.

I like Asana's hub-like features, with everything in one place, and its easy UX flow. For operations, everything is in one spot and controlled by a standard operating procedure. For project management, I use portfolios for specific people or clients and projects for specific initiatives, which really helps me manage everything. Some automations are extremely valuable as an easy, quick resolution to a simple task. The initial setup was very easy. Review collected by and hosted on G2.com.

No checklists within tasks Review collected by and hosted on G2.com.

Smart Chat and Smart Status are designed to streamline project management by providing AI-driven insights and automating routine tasks. While they offer significant time savings and efficiency improvements, the cost structure requires careful consideration to maximize value. Review collected by and hosted on G2.com.

Jumping into a project I wasn't closely following used to mean scrolling through weeks of task comments just to figure out what was actually blocking something, or worse, pinging the project lead and waiting for a reply. Smart Chat lets me just ask in plain language, something like "what's blocking the launch task," and it pulls the actual answer from real task data instead of me digging manually. Smart Status has also cut a real chunk of time off writing weekly updates, it drafts something from live project data and flags things like unanswered questions I might've missed, I just edit instead of writing from a blank box every Friday. Review collected by and hosted on G2.com.

Asana is user-friendly once you learn how to set up your projects and figure out the best ways to track your work within it. Asana’s capacity to create custom fields is great for follow-up and tracking. Being able to drag tasks and reorder your WBS is very efficient, and the ability to copy/paste from sheets into the platform saves a lot of time and effort. As an opportunity for improvement in customer support and plan options, I would prefer the portfolio feature to be available in the beginner tier, at least for the Asana Administrator, so they can have a general panoramic picture of the entire PMO portfolio. Review collected by and hosted on G2.com.

In the basic tiers, I don’t have access to create a general PMO dashboard that includes all projects. I believe this is the key feature that would make the difference between using ASANA with a small group of collaborators and continuing to track everything in Excel, where automated dashboards are already available. Review collected by and hosted on G2.com.

We run a small catering business and prep sheets used to get printed fresh every time a menu changed, someone in the kitchen working off a version that might already be outdated by the time they picked it up. Set up recurring tasks per dish with the ingredient list and prep steps attached, and now updating one task updates it everywhere instead of reprinting. Also use subtasks to break down big order prep into who's doing what, so two people aren't accidentally both starting the same dish while something else gets forgotten entirely. Review collected by and hosted on G2.com.

Staff without smartphones or comfortable using an app still needed a printed version anyway, so we're not fully paperless in the kitchen despite trying to be. Review collected by and hosted on G2.com.

The service task overview provides a comprehensive look at how Asana has transformed our volunteer management process, from sign-ups to shift assignments, streamlining operations and enhancing efficiency. Review collected by and hosted on G2.com.

We run a nonprofit with a rotating group of volunteers for events, and used to collect sign ups through a form that just dumped responses into a spreadsheet someone had to manually sort through and assign shifts from. Built an intake form in Asana instead, submissions turn into tasks automatically with the volunteer's availability and preferred role already filled in, so I'm assigning shifts straight from there instead of cross-referencing two documents. Custom fields for shirt size and emergency contact mean I'm not chasing that info down separately closer to the event either. Review collected by and hosted on G2.com.