AlphaTrust PRONTOSign™ Reviews & Product Details

AlphaTrust PRONTOSign lacks flexibility in web forms and reporting options. Its frustrating that it doesnt work on devices. Another annoying thing is that they dont have plans to make improvements. Review collected by and hosted on G2.com.

Compared to eSignature solutions AlphaTrust PRONTOSign has limited support for devices. It needs to increase user experience by improving compatibility. Its interface is also difficult to use and understand. Review collected by and hosted on G2.com.

Easy to use and matches all my other applications. It makes capturing signatures easy and has great security of all documents Review collected by and hosted on G2.com.

Nothing. Alpha pronto works with my business Review collected by and hosted on G2.com.

Easy to set up signature workflows using application wizards. AlphaTrust is also very willing to take customer feedback and make improvements to their product based on that feedback. Review collected by and hosted on G2.com.

Would like to see more flexibility in web forms - things like dynamically populated lists, fields visible or invisible based on user-selected option Review collected by and hosted on G2.com.

The AlphaTrust solution provides a very quick and easy way to offer eSignature to improve our client experience and shorten our sales cycle. AlphaTrust doesn't force it's branding on the transaction; in fact, our clients don't even know we are using the AlphaTrust solution - it is branded like our company products. We've been able to quickly build standalone solutions without requiring any IT resources. They have a robust API which our IT resources have been able to use to easily integrate to our internal systems. The system is extremely reliable and works across the globe. Review collected by and hosted on G2.com.

I wish there were more options for reporting and dashboards - this is coming on their roadmap. Review collected by and hosted on G2.com.

AlphaTrust provides great service and support for their products. The staff is very knowledgeable and wiling to work and meet the needs of the daily business user. The product - ProntoSign - is very agile and adapts easily to varying business needs. They have a well establish development process to expand the functionality of the product to meet ever expanding business needs. The Design tool allows system Administrators to develop and implement processes and workflows without having to involve an IT department in the process which means faster to deployment processes. Review collected by and hosted on G2.com.

In any software product there are things that it presently cannot meet. The nice thing is that as obstacles are encountered and communicated to the AlphaTrust team plans and timing for new features to meet the business needs are established. Some of these changes are significant and require extensive development and as a result we have to establish work-a-rounds to deal with the issues on a short term basis. Review collected by and hosted on G2.com.

PRONTOSign has a very flexible API to handle my fairly complex use cases. My developer was able to quickly make the required integration coding from our existing application in less than a week. PRONTOSign does not put their branding all over my documents, which is key as well. Cost was very reasonable when compared across the available options. Review collected by and hosted on G2.com.

More detailed coding examples would have been helpful, but really didn't cause much of a delay, therefore a "would be nice". Review collected by and hosted on G2.com.

The software was fairly easy to install and configure correctly. Setup was a breeze and we were able to get the pronto software embedded in our web page without a problem. Review collected by and hosted on G2.com.

The software does not run on mobile devices without a 3rd party application installed on those mobile devices. Review collected by and hosted on G2.com.