--- title: Alchemer Survey Reviews meta_title: 'Alchemer Survey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 954 reviews by the users' company size, role or industry to find out how Alchemer Survey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 954 scale: '5' date_modified: '2026-06-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Alchemer Survey Reviews **Vendor:** Alchemer **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 954 ## About Alchemer Survey Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. ## Alchemer Survey Pros & Cons **What users like:** - Users find Alchemer Survey's **intuitive design and zero-code customization** makes survey creation easy and efficient for all. (33 reviews) - Users value the **reliable customer support** from Alchemer Survey, ensuring assistance is always available when needed. (22 reviews) - Users find Alchemer's **intuitive design** simplifies survey creation, making it easy for everyone to use and implement. (20 reviews) - Users value the **helpful support and assistance** from Alchemer Survey, enhancing their experience and confidence in the platform. (18 reviews) - Users admire the **ease of creating surveys** with Alchemer, enhancing their workflow and gathering valuable insights quickly. (14 reviews) - Features (13 reviews) - Users value the **quick setup** of Alchemer, making it easy to create custom surveys for various clients. (13 reviews) - Customizability (8 reviews) - Easy Setup (8 reviews) - Customization (7 reviews) **What users dislike:** - Users feel that the **learning curve can be steep** , especially when navigating complex features and bugs. (9 reviews) - Users find the **clunky mobile survey experience** frustrating and desire more options for diverse survey needs. (8 reviews) - Users find Alchemer Survey to be **expensive** , especially given the limited support and feature accessibility for lower tiers. (6 reviews) - Users feel the **interface is not intuitive** , making the powerful features overwhelming and navigation challenging. (6 reviews) - Users express frustration with the **poor design** , citing difficulty in navigation and hidden features affecting usability. (6 reviews) - Users frequently encounter **software bugs** in Alchemer, making the survey creation and reporting process frustrating and complex. (6 reviews) - Not User-Friendly (5 reviews) - Poor Customer Support (5 reviews) - Users find the **outdated design** of Alchemer Survey less appealing compared to more modern platforms. (4 reviews) - Users criticize the **poor reporting** functionality of Alchemer Survey, noting bugs and layout issues hinder effective comparison. (4 reviews) ## Alchemer Survey Reviews ### 1. Impressive Customization for Complex Surveys with Useful Reporting Dashboards **Rating:** 4.0/5.0 stars **Reviewed by:** Nolan T. | Website Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Alchemer Survey?** The level of customization Alchemer offers is really impressive. We've been able to build some pretty complex survey flows with skip logic and branching that would of been impossible in simpler tools. The interface is fairly intuitive once you get the hang of it, and the reporting dashboards are genuinely useful for sharing results with stakeholders. Integration with our existing tools was also smoother then expected. **What do you dislike about Alchemer Survey?** The pricing can be a bit steep, especially for smaller teams. Also the initial setup took longer then we anticipated - there's quite a learning curve with some of the more advanced features. The documentation could be better in certain areas, we often found ourselves digging through community forums to find answers. Would be nice if their support was a bit more responsive to. **What problems is Alchemer Survey solving and how is that benefiting you?** We mainly use Alchemer to collect feedback from clients and run internal team surveys. Before using it we where doing everything manually with basic forms which was really time consuming and made it hard to analyze results. Alchemer has basically streamlined our whole feedback process - we can now automatically route responses, trigger follow ups and generate reports without a lot of manual work. Its saved us probably a few hours a week at least. **Official Response from Alchemer Survey:** > Thanks for sharing your feedback. We’re glad Alchemer is delivering the power your team needs, and we appreciate the honest input on where we can improve. Insights like this help us continue building a better experience for our customers. ### 2. Alchemer Survey: Intuitive Builder, Powerful Logic, and Cost-Effective Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Vidhan P. | Data Scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Alchemer Survey?** The best things i liked about Alchemer Survey are its features like intuitive survey builder which is beginner friendly, Advanced logic and branching, Flexible customization, Strong Report and Analytics and also Good Customer Support For integration it connects well with crm, marketing and workflow platforms making it easy to push survey data directly The performance also handles both simple and complex programs sufficiently Compared to larger enterprises platforms like Qualtric, Alchemer is cost effective and predictable in pricing Alchemer's AI capabilities help analyze customer feedback at scale identifying a sentiment **What do you dislike about Alchemer Survey?** One limitation i have noticed that Alchemer's analytic and automation features are powerful, some of the advanced logic and AI Driven insight feel less transparent and require some optmization **What problems is Alchemer Survey solving and how is that benefiting you?** It solves the problem of collecting, organizing and acting on customer or user feedback efficiently. Many organization struggle with scattered feedback, manual data collection and slow decision making. Alchemer centralizes that **Official Response from Alchemer Survey:** > Thanks for the thoughtful review! We're glad the builder felt beginner-friendly without giving up the advanced logic and customization your team needs, and that the integrations and predictable pricing are working in your favor. On the AI insights feeling less transparent: that's fair, and helpful to hear. We want insights you can trust and follow, not a black box. The new Alchemer Dashboard brings AI analysis into one clearer view, and we're continuing to make the logic easier to understand and fine-tune. Thanks again! ### 3. User-Friendly UI with Handy Drag-and-Drop and Strong Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Maris B. | Interior Designer, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Alchemer Survey?** The UI is very user-friendly, and the drag-and-drop functionality is genuinely helpful. I also like the range of integrations it offers, such as with CRM tools, which makes syncing data straightforward. Overall, Alchemer offers reasonable pricing for its services. **What do you dislike about Alchemer Survey?** At the moment, it doesn’t really feel like Alchemer offers much in terms of AI integration, or at least it isn’t very visible within the product. If there are AI features available, I’d describe them more as a handful of AI-driven analysis tools rather than AI being a central focus. Another area where Alchemer Survey could improve is the onboarding experience. For new users, it can feel a bit overwhelming, since the guidance and step-by-step direction aren’t as comprehensive as they could be. Performance on the other hand is a bitt laggy and doesn't feel smooth. **What problems is Alchemer Survey solving and how is that benefiting you?** We used to struggle to collect customer feedback efficiently, but Alchemer Survey now lets us do it in a far more streamlined way. As a result, our team saves a significant amount of time, and we’re getting clearer insights into what our customers need. **Official Response from Alchemer Survey:** > Thanks for the review! We're glad the drag-and-drop builder feels easy to use and that the CRM integrations and pricing are working well for your team. On AI: there's a lot more here than you might be seeing. AI is now embedded throughout the platform — from smart follow-up questions in surveys to AI Sentiment Analysis that turns thousands of open-ends into clear themes, plus a Dashboard that lets you ask your data questions in plain language. Worth a closer look. Your notes on onboarding and performance are fair — exactly the kind of friction we want to remove. Our support team would be glad to walk you through getting more out of these. Thanks for helping us make Alchemer better. ### 4. Great Platform, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** J. Montana C. | Evaluator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Alchemer Survey?** I love the flexibility of the survey tool and ANY time I have an issue I get it resolved quickly and with satisfactin. **What do you dislike about Alchemer Survey?** I cannot think of anything. Overall, it was a pleasant experience. **What problems is Alchemer Survey solving and how is that benefiting you?** I forgot to remove a user before billing cycle and they responded and were able to adjust immediately. I haven't had any issues with the platform itself. I have been using it for 5 years now. Early on, I had issues, but their team was able to step in and help immediately. ### 5. Effortless Feedback Collection, Needs Improved UI **Rating:** 4.0/5.0 stars **Reviewed by:** Surabhi N. | Curriculum Manager, Computer Networking, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Alchemer Survey?** I use Alchemer Survey as part of my training development team to collect feedback from learners on various trainings. I like that it allows us to create survey questionnaires tailored to our training needs, whether they are open-ended questions or rating-based. This flexibility helps us gather detailed feedback by collecting ratings on specific aspects of the training as well as descriptive feedback about the instructors. Additionally, it generates comprehensive reports for all learners in a specific training, making analysis straightforward. Setting it up was also very easy. **What do you dislike about Alchemer Survey?** Because filling survey is optional, it would have been better if it could identify who all have not filled the surveys and send them reminder survey links after a set period of time. The UI of the Alchemer could be made more intuitive and user friendly. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey to collect learner feedback on training effectiveness, helping us improve content and instruction. It allows us to create customized questionnaires and generate comprehensive reports tailored to our training requirements. **Official Response from Alchemer Survey:** > We appreciate you sharing this. Flexibility is a big part of what makes Alchemer powerful, so it’s great to hear it’s helping your team collect meaningful feedback and improve training experiences. We also appreciate your thoughts on reminders and the user interface. For survey reminders, this help article may be useful: https://help.alchemer.com/help/reminders-thank-you Thanks again for taking the time to share your experience! ### 6. Extremely flexible — we built a whole product on top of it **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge Alejandro R. | Founder | AI Products for Consumer Insights, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Alchemer Survey?** The level of customization is what really sets Alchemer apart. I've been using it since 2018 for market research projects and the flexibility it gives you to build exactly what you need is impressive. The API access and webhook integrations allowed us to connect it with our own tools seamlessly. In fact, the platform was so flexible that we were able to build a voice transcription tool on top of our survey workflows — something we initially developed for internal use to process open-ended responses faster. The customization options with logic, piping, and the ability to integrate with third-party services made all of this possible without having to switch platforms. **What do you dislike about Alchemer Survey?** The learning curve for advanced features can be steep at first. Some of the documentation for API integrations could be more detailed — we had to figure out a few things through trial and error. Also, the mobile survey experience could use some improvement for complex survey designs. **What problems is Alchemer Survey solving and how is that benefiting you?** We use Alchemer for collecting qualitative feedback in market research studies. The customization capabilities allowed us to not only run our surveys but also develop a specialized voice capture and transcription workflow. What started as an internal tool became a product we now offer at voicecapture.ai — and none of that would have been possible without Alchemer's open architecture and integration options. It's solving the problem of rigid survey platforms that don't let you build beyond their default features. **Official Response from Alchemer Survey:** > Thanks for sharing this thoughtful feedback. We love hearing how Alchemer’s flexibility helped your team build something that went well beyond a standard survey workflow. That’s exactly what we aim for: giving teams the freedom to collect feedback, connect it to the tools they already use and turn those insights into action. We also appreciate your notes on advanced features, API documentation and complex mobile survey designs. We’re always looking for ways to make powerful capabilities easier to use, and feedback like yours helps us keep improving. Thanks again for being part of the Alchemer community since 2018! ### 7. Easy to use and quick set up that delivers unique insights **Rating:** 5.0/5.0 stars **Reviewed by:** meghan j. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about Alchemer Survey?** The design of the software is intuitive - very easy to add a simple survey or make more complex logic. **What do you dislike about Alchemer Survey?** Overall we quite like using Alchemer. If I had one area of opportunity it would be the integration with other software packages, but more so because it can take the purchasing company extra time to integrate. **What problems is Alchemer Survey solving and how is that benefiting you?** We are a small but mighty marketing team which means we have to be scrappy when it comes to market research. We needed capabilities beyond a free trial of survey monkey or Microsoft Forms. Having Alchemer allows us to conduct more robust surveys and deliver more sophisticated insights. **Official Response from Alchemer Survey:** > Thanks for taking the time to leave a review. We love hearing this. At Alchemer, powerful doesn’t have to mean complicated. Our goal is to balance ease of use with the flexibility teams need as they grow, so it’s great to know Alchemer helps your small-but-mighty team run more robust research and deliver deeper insights. We also appreciate your note on integrations. Connecting feedback to the rest of your tech stack should help teams move faster, and feedback like yours helps us keep improving that experience. Thanks again for sharing! ### 8. Clean Interface, Great Tutorials, but Higher Cost for Full Benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Nadia A. | Member Services Associate/ Web Manager/ Chapter Chair Liaison, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Alchemer Survey?** I like the clean survey interface of Alchemer Survey, which allows me to receive contributions anonymously. The Alchemer University tutorials were really helpful and made it easy to learn how to use specific features, like skip logic. **What do you dislike about Alchemer Survey?** Too many of the benefits are at a higher tiered rate. The ability to delete answers from the survey, the ability to send tests to my team, and the ability to brand our survey with our logo are lacking. The initial setup was a bit difficult because the sign up was hidden under the pricing options. **What problems is Alchemer Survey solving and how is that benefiting you?** Alchemer Survey offers a clean interface and allows anonymous contributions, making data collection straightforward. The Alchemer University tutorials simplify learning features like skip logic. **Official Response from Alchemer Survey:** > Thanks for the thoughtful review! We're glad the clean interface and anonymous responses are making data collection easy, and it's great to hear Alchemer University helped you get the hang of features like skip logic — that's exactly what it's there for. Your feedback on pricing tiers and the signup flow is fair and useful. We want the path to the features you need to feel clear, not hidden, and we'll pass this along to the team. In the meantime, our support team would be happy to talk through which plan lines up with what you're after — like team sharing and custom branding. Thanks for helping us make Alchemer better. ### 9. Effortless Surveys, Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** W C. | Senior Application Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Alchemer Survey?** I use Alchemer Survey as the company's survey tool, and I appreciate its easy-to-use interface and having the question types we need. The online documentation and support team are great, making it easy to find information, and I get quick responses from the support team. Most of the time, issues are resolved in a timely manner, or they provide information for workarounds. I found the initial setup to be easy, which was a plus. **What do you dislike about Alchemer Survey?** N/A **What problems is Alchemer Survey solving and how is that benefiting you?** Alchemer Survey is easy to use with necessary question types. Their support and documentation are excellent, resolving issues quickly. **Official Response from Alchemer Survey:** > Thanks for the feedback. We’re glad Alchemer has been easy to use and that our team has been a reliable resource when questions come up. We see support as a partnership, not just a ticket, so it’s great to know that came through in your experience. If there’s ever anything else you need, we’re here to help. ### 10. Great UI/UX, Strong Integrations, and Solid Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Yeswanth A. | Team Lead, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Alchemer Survey?** Good UI/UX, strong integrations, and solid performance. I also like the number of surveys we can use at a time, and the return of interest is good as well. Support has been good, too. **What do you dislike about Alchemer Survey?** Difficult to use the AI/intelligence features, and it’s also more pricey. **What problems is Alchemer Survey solving and how is that benefiting you?** It’s helpful for collecting employee feedback, both internal and external, as well as client feedback, and for asking everything in a single survey. ### 11. Powerful Customization, But a Steep Learning Curve for Beginners **Rating:** 2.5/5.0 stars **Reviewed by:** Abdullah I. | Marketing Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Alchemer Survey?** I like Alchemer Survey for its flexibility and andvanced customization options. It allows me to create detailed surveys with complex logic easily. **What do you dislike about Alchemer Survey?** Alchemer can feel a bit complex at times, especially for beginners. The interface is not always very intuitive, and some advanced features take time to understand. **What problems is Alchemer Survey solving and how is that benefiting you?** Alchemer solves the problem of collecting and analyzing structured feedback efficiently. It helps turn raw responses into meaningful insights through logic and reporting tools. This benefits me by saving time, improving decision-making, and making it easier to understand customer or audience needs clearly. **Official Response from Alchemer Survey:** > Thanks for sharing this. We’re glad Alchemer’s flexibility is helping you build exactly what you need and turn feedback into useful insights. We also appreciate your perspective on the learning curve. If there are specific areas that felt less intuitive, we’d love to learn more. Our goal is to help teams get from setup to insight quickly, and feedback like this helps us keep improving. ### 12. Quick and Easy Survey Creation **Rating:** 4.5/5.0 stars **Reviewed by:** Angelica D. **Reviewed Date:** January 23, 2026 **What do you like best about Alchemer Survey?** I like that Alchemer Survey is very accessible and easy to understand quickly. I mainly use the survey creation function, which is essential for my daily work. Additionally, Alchemer University was very helpful in learning how to use the tool, greatly facilitating the initial setup. I also value that the system allows sharing and modifying surveys at any time, and I am able to create reports in PDF and Excel. The ability to add different languages is another feature that I find useful. **What do you dislike about Alchemer Survey?** The language section could be improved; an option for automatic translation to the desired language should be added to allow multiple languages in the same survey without having to import it from outside. Also, automatically remove 'Test' responses from reports and excels. **What problems is Alchemer Survey solving and how is that benefiting you?** I use it to create satisfaction surveys for events and it allows me to share and modify surveys at any time. It generates reports in PDF and Excel and supports multiple languages. I use Alchemer Survey daily for all the surveys in my company. **Official Response from Alchemer Survey:** > We’re glad Alchemer feels easy to pick up and fits naturally into your day-to-day. We also appreciate the callouts on multi-language setup. Those are helpful specifics, and we've shared them with our team. Thanks for sharing this, Angelica! ### 13. Intuitive and User-Friendly with Great Question Variety **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Alchemer Survey?** Diversity of questions, intuitive, user-friendly **What do you dislike about Alchemer Survey?** Data viewing could be a bit more nuanced, to insert any questions with images for accessibility, is extremely hard, you have to play around with it for a bit to get it right. **What problems is Alchemer Survey solving and how is that benefiting you?** We have a lot of accessibility requirements, and Alchemer provides that level of nuance. It is also easy to create multiple surveys ### 14. Powerful Survey Tool with Robust Features **Rating:** 4.0/5.0 stars **Reviewed by:** Dawn S. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Alchemer Survey?** I like the robustness of the features in Alchemer Survey, especially the conditional questions that allow for customization based on specific client needs. I also appreciate the email campaign feature that sends the survey link to an uploaded list and follows up with reminders for those who haven't completed it. This makes the process much more efficient. **What do you dislike about Alchemer Survey?** It's pretty expensive. Phone tech support is only available at the middle tier, not the base tier, which can be frustrating when you have a limited amount of time for a survey to be in the field, and waiting two business days for an email response isn't ideal. Also, the word clouds are only available in the exported PDF report, not in the Microsoft Word version, so we have to download two different reports. Finally, they could probably utilize AI for analyzing the open-ended text responses. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey for online assessments with summarized results in charts and word clouds. Its robust features, like conditional questions and email campaigns, facilitate tailored, efficient survey experiences. **Official Response from Bo Bandy:** > Thank you for sharing your positive experience with Alchemer Survey. We are pleased to hear that the conditional questions and email campaign feature have made the survey process more efficient for you. We apologize for any inconvenience regarding the pricing and support tiers. Your feedback is important to us and will be shared with our team for further review and consideration. ### 15. Outstanding Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ron C. | Marketing and Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Alchemer Survey?** 1. Survey set up is super easy. The templates make it very easy. 2. The reporting is clean, clear and the diagrams look great. 3. Tech support with issues or questions on setting up surveys to get the desired outcomes is great. The support is fantastic. 4. It allows me to personalize each survey with logos or graphics. 5. The links make it great for quicker responses. 6. The staff are very knowledgeable. 7. It is always fast to get tech support on the phone. **What do you dislike about Alchemer Survey?** Now and again there is a glitch wtih an update that wasn't pushed through, but the staff is quick to assist. **What problems is Alchemer Survey solving and how is that benefiting you?** No more paper surveys. Quicker response entry. Archiving data vs it sitting in an app like Survey Monkey Helps reach a larger audience with the survey links (email, social media, etc.) Helps with registrations for events and meetings. **Official Response from Alchemer Survey:** > This made our day. We’re glad survey setup feels easy (those templates are there for a reason), and that the reporting helps you share results fast. Most of all, thanks for the shout-out to our support team. We’ll make sure they see it! ### 16. Highly Customizable Surveys, Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Jeni J. | Software Dev , Ai Agents Builder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2025 **What do you like best about Alchemer Survey?** I love the advanced logic and branching options because they allow me to create highly personalized surveys without needing complex workarounds. I also appreciate the strong reporting and analytics features that make it easy to turn raw responses into actionable insights. Additionally, I find creating an account and building the first survey easy, thanks to the templates and clear configuration options. **What do you dislike about Alchemer Survey?** I find the learning curve challenging. The platform is very powerful, so some advanced features like complex logic and reporting can feel overwhelming at first and require time to fully understand. Also, the interface, while functional, could be more intuitive and modern in some areas. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey to gather structured feedback effortlessly, avoiding spreadsheets and emails. It centralizes survey tasks, offers personalized experiences with advanced logic, and helps me gain insights through strong reporting features. **Official Response from Alchemer Survey:** > Thanks for the shout-out, Jeni! We’re big fans of flexibility here, so hearing that Alchemer’s advanced logic, branching, and reporting are hitting the mark is awesome. We also hear you on the learning curve and parts of the interface feeling less intuitive as you get into more advanced setup. If you’re open to it, our support team can dig into what you’re building and share a few best practices to help you streamline your process. ### 17. Go to Software for All Survey Needs and More. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Director of Institutional Effectiveness, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Alchemer Survey?** Alchemer is extremely user friendly. I use it regularly and have trained all of my employees to use it, very easy to implement and integrate. Building surveys is intuitive and simple. The platform also allows for a lot of different types of survey/tool building, question formats, logic, etc. I've been able to use Alchmer for all sorts of different feedback gathering and even use it as fillable forms in particular situations. Alchmer also has stellar reporting functionality and great exportability to Excel or SPSS for data analysis and research purposes. The built in support is also very helpful for more complex survey building. **What do you dislike about Alchemer Survey?** I have no qualms with Alchmer whatsoever and have been using it faithfully for years. **What problems is Alchemer Survey solving and how is that benefiting you?** I use alchemer for all of our feedback gathering from student surveys, employee surveys, to research. I also use Alchemer to build fillable forms and streamline systems using the internal emailing functionality. ### 18. Alchemer Makes Surveys and Feedback Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle W. | Recruiting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Alchemer Survey?** I complete a lot of product reviews, surveys, and feedback, and I believe constructive input helps all of us grow our offerings and improve the products and services we use. Alchemer offers a highly user-friendly experience. **What do you dislike about Alchemer Survey?** As a user, I haven’t personally found any dislikes or downsides. I also haven’t had any frustrations, complaints, or issues so far. **What problems is Alchemer Survey solving and how is that benefiting you?** Business insights and customer feedback are the main solutions, and they’re essential for making better decisions and improving overall results. ### 19. User-Friendly with Diverse Options **Rating:** 5.0/5.0 stars **Reviewed by:** Bas v. **Reviewed Date:** November 21, 2025 **What do you like best about Alchemer Survey?** I appreciate Alchemer Survey for its versatility, especially given the extensive range of options it provides for designing questionnaires. Even though I am using the basic solution, the wealth of features available makes it a valuable tool for my needs. The elaborate functions, such as the ability to upload Excel files, enhance its usability significantly compared to other platforms where options can be difficult to use. Additionally, I find the user-friendliness of Alchemer Survey impressive. It was easy to set up without requiring any assistance, which speaks volumes about its intuitive design. On a scale from 1 to 10, I would rate it a 10 for its user-friendly nature and the multitude of options it offers. These aspects collectively make Alchemer Survey a standout choice for my requirements. **What do you dislike about Alchemer Survey?** I find that Alchemer Survey is mostly focused on customer experience surveys, which can sometimes lead to certain features or options missing that I might need for other types of surveys. For example, I would like to see more affordable dashboarding options that aren't solely centered on customer experience applications. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey to design and send questionnaires easily. It offers user-friendly, elaborated options like Excel uploads that enhance functionality even with the basic solution. ### 20. Flexible and Cost-Effective Survey Solution with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Erica P. **Reviewed Date:** November 19, 2025 **What do you like best about Alchemer Survey?** I highly appreciate the flexibility of Alchemer Survey, especially in enabling cross-team collaboration effortlessly. The platform is incredibly valuable for executing ad hoc external and internal surveys and facilitating proofs of concept within our retail stores, which allows us to test before implementing larger technical integrations. One of its standout features is its ability to scale cost-effectively, ensuring team-wide enablement without significant financial impact. I find it particularly beneficial that the support team is excellent; they assist with more technical aspects that I might lack the skillset to accomplish independently. Besides solving typical survey tasks, Alchemer Survey excels in more advanced data collection activities, including forms, QR code generation, professional services, and even panel access. Furthermore, the initial setup was remarkably easy for me as a long-time user, which I believe contributes to its smooth adoption. Overall, its comprehensive capabilities beyond standard surveying make it an indispensable tool for our operations. **What do you dislike about Alchemer Survey?** I find the UI could use an update, as some features are more difficult to find because they're buried in the tool. The overall navigation or feature naming could also be improved. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey for scalable, low-cost team-wide enablement and flexible cross-team collaboration. It supports my technical needs with great support and solves problems beyond surveys, including data collection, forms, and panel access. ### 21. Flexible Question Types with Helpful Support Resources **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Alchemer Survey?** The question types cover everything I'd like to ask, with enough flexibility to ensure I can add logic and validation. The guidance and support pages nearly always have the answers to questions I have. **What do you dislike about Alchemer Survey?** Sometimes the format in which results are exported can be frustrating (e.g. multiple columns for a country dropdown question), and occasionally the report dashboards can be temperamental (e.g. if I want to insert a question table etc) **What problems is Alchemer Survey solving and how is that benefiting you?** We use Alchemer for very in depth surveys and use that data for our products. We also use it for general feedback on products and events. it's a very useful and effective tool for both. **Official Response from Alchemer Survey:** > Thanks for the thoughtful review. Flexibility is a big part of what makes Alchemer powerful, so it’s great to hear the customization options are helping you build exactly what you need. We also saw your notes about exports and reporting being tricky. Ease of use matters, especially when you’re managing feedback at scale. If you’re open to it, our support team would be happy to walk through best practices or shortcuts that can streamline your process. ### 22. Versatile Survey Platform with Intuitive Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Emma V. **Reviewed Date:** November 12, 2025 **What do you like best about Alchemer Survey?** I like that Alchemer Survey offers a wide range of survey features, allowing me to include various types of questions. This capability enables me to tailor the surveys to fit specific needs. I also appreciate the multiple ways it allows me to code or set up logic within surveys, ensuring that they can meet all the diverse requirements I might encounter. Additionally, I find the platform intuitive and easy to navigate, which makes setting up surveys straightforward. I particularly enjoy being able to customize many elements of the survey, allowing me to create exactly what I want for specific customer sets. The customer service experience is pretty good, and usually, the tool achieves exactly what is needed. On top of these features, the format of Alchemer Survey remains intuitive for users, adding to the overall positive experience. **What do you dislike about Alchemer Survey?** I think the big thing that would be great is if there could be a built-in translation service within Alchemer Survey instead of us having to upload our own translation services. This is especially important for clients on faster turn projects where we don't necessarily have access to a translator. **What problems is Alchemer Survey solving and how is that benefiting you?** I find Alchemer Survey streamlines our survey needs into one platform, offering surveys in various translated formats and providing an easy way to launch surveys across audiences. ### 23. Easy to Use, Powerful Survey Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Alchemer Survey?** For how easy it is to use, it is a very powerful survey platform. **What do you dislike about Alchemer Survey?** sometimes the system can get a bit overloaded when uploading big spreadsheets or performing too many actions across accounts. **What problems is Alchemer Survey solving and how is that benefiting you?** application of surveys and tests on a massive scale ### 24. Powerful, Customizable Features at a Reasonable Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Alchemer Survey?** Very powerful features at a reasonable price; full customization for advanced users and easy to use for everyone else. **What do you dislike about Alchemer Survey?** There is not much to dislike, truthfully. **What problems is Alchemer Survey solving and how is that benefiting you?** For advanced survey types and any custom survey questions or layouts, Alchemer provides all tools and functions required. ### 25. Intuitive Survey Creation with Swift Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Angy D. **Reviewed Date:** January 19, 2026 **What do you like best about Alchemer Survey?** I find Alchemer Survey very intuitive and packed with great features. It allows me to create surveys quickly, making it easy for others to test and review them. The initial setup was really quick, especially with the help of Alchemer University. It also offers styles to check how surveys look on different platforms, which I appreciate. **What do you dislike about Alchemer Survey?** I would automate some things like the translation toolbar and being able to merge multiple surveys that have different languages instead of importing the translation. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey for creating and exporting surveys for events. It lets me create surveys quickly and makes testing and reviewing them really fast. ### 26. Enterpris-Grade Power with an Intuitive, User-Friendly Experience **Rating:** 4.0/5.0 stars **Reviewed by:** M.7 A. | Chemical Engineering Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2026 **What do you like best about Alchemer Survey?** unique balance of deep enterprise-level capabilities and an intuitive, user-friendly **What do you dislike about Alchemer Survey?** I do not have anything to dislike about at all **What problems is Alchemer Survey solving and how is that benefiting you?** critical data collection, analysis, and workflow problems for businesses. ### 27. Easy-to-Use Templates and a Very User-Friendly Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Alchemer Survey?** The templates are easy to use, and the whole platform is very user-friendly, **What do you dislike about Alchemer Survey?** I dislike that the bounce back for survey responses doesn't always work for my company email. **What problems is Alchemer Survey solving and how is that benefiting you?** Collecting feedback into one place. ### 28. Head global panel management and Expert care **Rating:** 4.0/5.0 stars **Reviewed by:** Manmoy M. | Head global Panel management and expert care, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Alchemer Survey?** the easy of building surveys and availability of all question types. + the DIY platform is easy to navigate with the library which has all the information that one might require to navigate through any challenges. They have almost all types of integration available too with the enterprise licence which is very helpful for pulling up data and connecting it with google docs and so many other tools for analysis like Tableau for visual presentation of the data. **What do you dislike about Alchemer Survey?** Their support email takes a lot of time to respond. At times there are requests that need to be dealt with asap because you are in the middle of a project but thats where I feel the pain. **What problems is Alchemer Survey solving and how is that benefiting you?** Building screeners on o diy tool vs sending screeners to participants on email. Allowing to capture and read the data. Also we use their platform for sending bulk emails which is very convenient. Primarily it is solving our need of quickly building screeners to get live on multiple projects asap. ### 29. Alchemer is very user friendly and the built in logic is very helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | Deployment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Alchemer Survey?** The built-in logic is excellent, we build out all of our surveys using Alchemer. The logic helps with all the different scenarios we have for dealerships from product selection to management systems. Instead of building out a form for each scenario, we can have one form with all the options to display specifics based on user selection. **What do you dislike about Alchemer Survey?** The multi-user tier is a bit pricey, so we settle for one user. We communicate between the team when using the account so another person does not kick off the current user. The search function could be a bit better, you have to remove your search word. Otherwise, the results don't clear even though you go back to all surveys. **Recommendations to others considering Alchemer Survey:** If you need logic in your surveys, this is the solution! **What problems is Alchemer Survey solving and how is that benefiting you?** We streamlined our deployment process and consolidated the required forms to send to dealerships. It also allows us to search in one place for all of the submission results. ### 30. Valuable Support, But Needs Bug Fixes **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca C. **Reviewed Date:** November 24, 2025 **What do you like best about Alchemer Survey?** I really appreciate the support and assistance provided by Alchemer Survey. It's something I can always rely on, which gives me confidence in using the platform to gain clarity on what our customers want. The support team's availability and reliability ensure that I have help whenever I encounter any issues, making the overall experience with Alchemer Survey positive and valuable. **What do you dislike about Alchemer Survey?** I find some things in Alchemer Survey to have bugs, particularly with the piping feature involving write-in responses. As I am new to the platform, these issues can be particularly challenging to navigate. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey to gain clarity on what our customers want, providing crucial insights for our team. ### 31. Pretty good, but not as impressive as others **Rating:** 4.0/5.0 stars **Reviewed by:** Alisha C. | Associate Market Researcher, Market Research, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Alchemer Survey?** It's pretty easy to use and intuitive, and offers a wide range of methodologies **What do you dislike about Alchemer Survey?** The support team is not always as easy to contact as I would like, and it doesnt feel very modern. It would also be great if they offered something like implicit testing. **What problems is Alchemer Survey solving and how is that benefiting you?** Helps conduct quantitative market research for my job, and allows complex methodologies like Max Diff. ### 32. Very intuitive and flexible for creating surveys of different levels **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Alchemer Survey?** It is very intuitive, and its FAQ center clears up most of the doubts. Something I value is that you can create surveys of different levels and they provide almost instant support. **What do you dislike about Alchemer Survey?** That does not include an option to weight within the same platform and does not allow connecting PowerBi to a previously created survey. **What problems is Alchemer Survey solving and how is that benefiting you?** It allows me to manage a larger volume of research projects at a lower cost without losing the quality of advanced surveys. ### 33. Save yourself the pain of dealing with poor customer service and shady business practices **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Alchemer Survey?** Alchemer as a survey platform is a lot cheaper than other options like qualtrics or Decipher **What do you dislike about Alchemer Survey?** Save yourself the pain of dealing with poor customer service and a poorly managed survey platform. I have worked with Alchemer now at three different organizations (across the past 8 years), and across all three companies we have discontinued our use of the Alchemer survey platform and all Alchemer services. If you're looking for any type of advanced question types, their programming team has to get involved (unless you're excellent in writing your own code) and it always takes an extended period of time to get their help (i.e., their own team was the bottleneck to me actually getting my surveys out in real time). The platform also has a lot of bugs that they have not addressed over the last 8 years - customer service does not seem to care. Speaking of customer service, I have genuinely never worked with a less responsive, more combative, less customer friendly customer service department in my life. Any questions I had, took weeks to get an answer, even with me following up multiple times. Their responses were always very cold, and it was clear that customers asking questions was unwanted. The other aspect of Alchemer I will warn against is their Alchemer Digital platform (Appenintive). My organization previously used this platform 5+ years ago, and we had discontinued usage of the platform about 3-4 years ago. Unfortunately, Alchemer kept billing us, without confirmation or even a contact email that wasn't bouncing back. This means they were charging us over $20k a year for the past 3-4 years to provide 0 services, and knowing full well they did not have approval from anyone in the org (because all of the notification of billing were being sent to emails that all had bounce-backs - and our company email is on our website, so if they were ethical, they could have reached out). Dealing with customer service and leadership through this entire process has been the worst customer service experience in a professional setting I have ever had. They were disrespectful, not understanding, and push shady business practices of billing accounts, even when they don't have an active relationship or account person for them. Overall I would really steer clear of all Aclhemer products and would consider SurveyMonkey or Centiment or Suzy or literally any other platform. **What problems is Alchemer Survey solving and how is that benefiting you?** At this point in time, the only benefit I see if with the survey platform being so inexpensive compared to other options - unfortunately my organization does not benefit from this very much, as all of our surveys are too complex for this platform as a self-service tool ### 34. Good enough, but clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Alchemer Survey?** Alchemer has a robust offline survey mode that is more usable than other survey platforms out there. **What do you dislike about Alchemer Survey?** Many of the options in Alchemer can be more streamlined, with better UX. Sometimes options and functions are hidden away in settings or other places. It might be just that I am more used to other platforms, but often I find myself thinking 'this could be a button somewhere else'. Also, one thing is I cannot rename question numbers easily. **What problems is Alchemer Survey solving and how is that benefiting you?** We are a market research company so we use a lot of survey platforms. Out of the ones we use, Alchemer has the most robust offline mode which is pretty easy to use, so for offline surveys we deviate towards Alchemer. ### 35. Powerful, Flexible Surveys at a Mid-Tier Enterprise Price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Alchemer Survey?** I like the power and flexibility that Alchemer provides to the users. The pricing is mid-tier as compared to Qualtrics, yet enterprise-oriented. **What do you dislike about Alchemer Survey?** The customer experience and employee experience functionalities are limited, and their community/online focus group module is not that strong. **What problems is Alchemer Survey solving and how is that benefiting you?** customizable. One of the major problems that this tool helps with is analytics. The dashboards and reporting are near top-notch. Also, the logic functionality is very flexible. ### 36. Great Support, But Could Be More User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Tracey A. **Reviewed Date:** December 04, 2025 **What do you like best about Alchemer Survey?** I appreciate that Alchemer Survey provides support staff who are always willing to assist whenever I need help. This accessibility to support makes my experience much smoother and ensures that I am never stuck for too long when I encounter issues. It gives me confidence knowing that help is readily available, which is crucial for maintaining productivity in my work-related tasks. **What do you dislike about Alchemer Survey?** I just wish it was a little user friendly. And the videos were a little bit more accessible for training. **What problems is Alchemer Survey solving and how is that benefiting you?** It helps me build surveys for external users. ### 37. The Alchemer team is AMAZING!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Alchemer Survey?** Still a really solid product and consistently making great updates! **What do you dislike about Alchemer Survey?** Communication with customers through email **What problems is Alchemer Survey solving and how is that benefiting you?** We have many feedback surveys that we need to get out. Our team has found great use in Alchemer because we can send these survey, easily analyze the results, and drive change! ### 38. Serious and robust survey platform with advanced professional features **Rating:** 4.0/5.0 stars **Reviewed by:** Sam L. | Marketing Lead – Products and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Alchemer Survey?** The abundance of tools available enables you to conduct almost any kind of survey and build any kind of form for any purpose, from the most simple to the most technical features, connected by robust logic and piping capabilities. **What do you dislike about Alchemer Survey?** It can be a bit clunky in some ways (not very), and the styling can be a little limited. The styling interface is very simple and could do with an overhaul. **What problems is Alchemer Survey solving and how is that benefiting you?** Allows us to connect with our customers in any way we need, from quick feedback surveys to expansive investigative surveys. It has a lot of features that allow it to be shared or embedded in our websites. ### 39. Perfect Fit at a Competitive Price **Rating:** 5.0/5.0 stars **Reviewed by:** Amy D. **Reviewed Date:** August 14, 2025 **What do you like best about Alchemer Survey?** I appreciate Alchemer Survey for its perfect level of functionality, which meets exactly what I need without unnecessary complexities. The setup process was very easy, the platform intuitive, and the initial training excellent. Additionally, the platform's extremely competitive price point is unmatched, offering great value for an effective product. **What do you dislike about Alchemer Survey?** I dislike the way Alchemer Survey exports data for specific table questions or ranking questions. The export process doesn't handle these correctly, requiring additional manual work to adjust the data after exporting to Excel. **What problems is Alchemer Survey solving and how is that benefiting you?** I use Alchemer Survey to gather audience insights and increase revenue through data-driven editorial reports and products. It perfectly matches my functionality needs without unnecessary features, and the competitive pricing makes it a valuable choice. ### 40. I had very good exerience with Alchemer. **Rating:** 5.0/5.0 stars **Reviewed by:** Umang J. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Alchemer Survey?** The survey tool is very comprehensive and has features not usually found with other such tools. **What do you dislike about Alchemer Survey?** The interface could be made more user-friendly. **What problems is Alchemer Survey solving and how is that benefiting you?** I used Alchemer survey for a company-wide survey across the departments to identify their pain points, feedback, and inter-departmental rating. The survey tools helped to incorporate a large number of departments through its horizontal rating feature. ### 41. Easy Survey Creation with Diverse Questions, But Needs Better Looping Logic **Rating:** 4.0/5.0 stars **Reviewed by:** Luyanda N. | Senior Programmer, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Alchemer Survey?** The number of question types it has and the ease of use when creating a survey **What do you dislike about Alchemer Survey?** how it leaks features/ logic options that helps with doing loops for 2 or 3D loops **What problems is Alchemer Survey solving and how is that benefiting you?** We use it to create/ build online surveys for our clients and Panel community ### 42. Cost Effective Solution with All Advance Features **Rating:** 5.0/5.0 stars **Reviewed by:** Khawar K. | Enterprise Applications Manager , Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Alchemer Survey?** appreciate the intuitive survey builder and drag‑and‑drop interface — it makes creating and editing surveys quick and accessible for users with different skill levels. **What do you dislike about Alchemer Survey?** Advanced skip logic, branching, and display logic may be overwhelming, and documentation is poor to cover all the features **What problems is Alchemer Survey solving and how is that benefiting you?** We use Alchemer for intake forms, agreements and documentations for different programs at Jack.org ### 43. Great experience this far **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa F. | Graduate Assistant intern, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Alchemer Survey?** They are very easy to navigate and very easy to use **What do you dislike about Alchemer Survey?** I love it and everything about it. i have no complaintsz **What problems is Alchemer Survey solving and how is that benefiting you?** Helping me gather information for students ### 44. Not perfect, but extremely powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Alchemer Survey?** I have been using Alchemer Survey for about 7 years and have had to program some seriously complicated survey logic. Alchemer has been able to accommodate nearly every scenario I've thrown at it. Additionally, the customer support is top-notch. They're easy to get a hold of, and they know the tool inside and out. **What do you dislike about Alchemer Survey?** I haven't looked at it recently, but the canned report results for the conjoint were inaccurate in the past. I've just exported the raw data and analyzed it in Python to ensure it comes out accurately. **What problems is Alchemer Survey solving and how is that benefiting you?** My company is a boutique insight firm focused on the professional sports industry. We run a wide variety of surveys for clients both large and small ranging from customer segmentation to journey mapping to straight forward insight projects. ### 45. Perfect for Detailed Research Surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Mikir P. | Operations Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Alchemer Survey?** Surveys are well structured and very detailed to extract resourceful data. Great fit for research-based projects **What do you dislike about Alchemer Survey?** High prices are not affordable for most people. It isn’t the best tool fot simple surveys. **What problems is Alchemer Survey solving and how is that benefiting you?** Creating surveys ### 46. Meets our needs well - that's why we've used for 10+years **Rating:** 4.5/5.0 stars **Reviewed by:** Viv H. | Research and Insights Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Alchemer Survey?** I find the platform very easy to use.....and the customer service in case of queries is excellent **What do you dislike about Alchemer Survey?** Lack of numbers appearing on bar charts in auto report format - believe it's "on the to do list" but would be so helpful and avoid tons of work re-creating graphs in other software **What problems is Alchemer Survey solving and how is that benefiting you?** The ability to set up and run research in-house - simple and cost-effective, with great customer service support for users ### 47. A survey platform that is user-friendly and consistently performs as expected **Rating:** 4.5/5.0 stars **Reviewed by:** Shaneel B. | Insights Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Alchemer Survey?** Very easy to use. Affordable with buy-up options if your needs are more complex. Great customer support. **What do you dislike about Alchemer Survey?** It would be nice if one could do the fancy things even on the entry-level package, however, the buy-ups are part of the business model. **What problems is Alchemer Survey solving and how is that benefiting you?** It allows us to easily engage with our clients and generate insights relatively quickly. ### 48. Alchemer Survey - Backup to Love Dialog **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Alchemer Survey?** It was a useful tool to fall back on when the Love Dialog had conflicts with our codebase. It also allows more refined questions to be asked instead of yes or no. **What do you dislike about Alchemer Survey?** Nothing in particular. All features supported worked. **What problems is Alchemer Survey solving and how is that benefiting you?** It allows us to receive feedback directly from users instead of receiving negative reviews on the App Store, then trying to address. Users can voice concern, without effecting the perception of the brand's product. ### 49. Needs More Survey Notifications Despite Strong Network **Rating:** 2.0/5.0 stars **Reviewed by:** Emre A. | Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Alchemer Survey?** Good established suevey participants and Providers network **What do you dislike about Alchemer Survey?** I dont get so much notifications for upcoming surveys **What problems is Alchemer Survey solving and how is that benefiting you?** It is good for User research studies to run, and test product usability ### 50. Powerful Survey platform which provides many options **Rating:** 4.0/5.0 stars **Reviewed by:** Morassa F. | Freelancer Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Alchemer Survey?** powerful data analytics with advanced and various types of questions so it can be considered user friendly. **What do you dislike about Alchemer Survey?** I think the price is slightly high and small businesses can not afford it. **What problems is Alchemer Survey solving and how is that benefiting you?** It helps me to collect data and any details and also provide me a reliable feed back from user. it also allows me to make a advanced options and makes me sure that all relevant questions lead to their answers. in addition, it has a very strong analytics and reporting tools to understand the results as well. ## Alchemer Survey Discussions - [How do I make QR codes for the links?](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) - 2 comments, 2 upvotes - [What happens to the data I collect? Is it stored securely?](https://www.g2.com/discussions/2739-security) - 2 comments, 2 upvotes - [Recoding variables based on two questions](https://www.g2.com/discussions/recoding-variables-based-on-two-questions) - 1 comment, 1 upvote - [Using logic based on source link- offine](https://www.g2.com/discussions/using-logic-based-on-source-link-offine) - 1 comment, 1 upvote - [Is there any way to bulid the banners/crosstabs?](https://www.g2.com/discussions/alchemer-is-there-any-way-to-bulid-the-banners-crosstabs) - 1 comment, 1 upvote - [View Alchemer Survey pricing details and edition comparison](https://www.g2.com/products/alchemer-survey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+00%3A15%3A45+-0500&secure%5Bsession_id%5D=1dd528cb-6bf1-400d-8fbe-53af0d7e7d2b&secure%5Btoken%5D=8f1e66576fb088cfafa36d9ff6f90c8da358d7c32f87cfb69292cbdaef26c014&format=llm_user) ## Alchemer Survey Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 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[Twilio](https://www.g2.com/products/twilio/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Yext](https://www.g2.com/products/yext/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Sign](https://www.g2.com/products/zoho-sign/reviews) ## Alchemer Survey Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Alchemer Survey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,209 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,022 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (977 reviews)