--- title: AlayaCare Reviews meta\_title: 'AlayaCare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 75 reviews by the users' company size, role or industry to find out how AlayaCare works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 75 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # AlayaCare Reviews & Product Details Visit Website AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and homecare of the future. * * * Product Website AlayaCare Seller [AlayaCare](https://www.g2.com/sellers/alayacare) Discussions [AlayaCare Community](https://www.g2.com/products/alayacare-alayacare/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Paul Plaza Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months [ View More Pricing Information ](https://www.g2.com/products/alayacare-alayacare/pricing) ## AlayaCare Integrations (3) What do users say about integrations? Verified by AlayaCare [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CareTend, powered by WellSky ](https://www.g2.com/products/caretend-powered-by-wellsky/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Business Central ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More JA Julie A. Small-Business (50 or fewer emp.) 3/27/2024 "The Platform to help you grow your business" 5/5 What do you like best about AlayaCare? Alayacare has the capacity and functionality to grow with my business. From small beginnings you can build your client base, update the features you need to use and the support is awesome. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? I find the reporting a big challenging to use Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Alayacare allows me to schedule efficiently, maintain staff compliance records, maintain a record of client services and incidents, billing and payroll Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller OB Oliver B. Mid-Market (51-1000 emp.) 7/13/2023 "AlayaCare" 4/5 What do you like best about AlayaCare? AlayaCare has opened the door for a number of API integrations that will add tremednous value for Nucleus. It's allowed us to think outside the box and get creative in terms of how we are leveraging technology to support our clients and other stakeholders. The user interface is great and it's app has good funcitonality. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Customer support isn't always the greatest. It is missing some key components in reporting and back up that make general implementation challenging. They have expanded rapidly and service a broad range of customers with varied needs. Many times new funcitonalities are geared towards fee for service clients which results in the not for profit sector having to work around system design to achieve the same results. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Right information, right place and right time for our staff that support and deliver front line care. It has improved productivity and helped support better reporting. We have information to support performance management. Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8315758/official_response/edit) Hi Oliver, thank you for sharing your insights. We're glad to hear that you find value in AlayaCare's API integrations, user interface, and functionality, enabling creative and outside-the-box thinking for your organization. We appreciate your feedback about customer support and some challenges you've encountered, including reporting and system design. We're actively working to improve these areas to better meet your needs. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DD Dane D. Mid-Market (51-1000 emp.) 10/17/2023 "Forward Thinking Home Care Software Company" 5/5 What do you like best about AlayaCare? In my opinion, AlayaCare is striving to become the industry leader for Home Care software, and are succeeding! They have innovative ideas to tackle operational challenges, have a keen eye on efficiency improvements and are focussed on staying compliant with ever changes regulations. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? There's not much I can dislike about this organization! Our engagement has been very positive! Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? AlayaCare is all inclusive and combines the need for having multiple system providers into one solution. The AlayaCare system allows us to remain compliant, manage client and home care worker schedules accurately and has simplified our revenue cycle management strategies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KG Kristin G. Small-Business (50 or fewer emp.) 7/12/2023 "Continuing to Grow" 3.5/5 What do you like best about AlayaCare? AlayaCare does offer an end-to-end solution for homecare companies to complete day-to-day scheduling. Their mobile app is user-friendly and provides excellent visualization to caregivers. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? I feel AlayaCare continually asks for more money to truly gain the benefits of what they have to offer. They sell you on a shell of a product and then constantly try to upsell. This might be beneficial for larger companies; however, small to medium businesses do not have the funds to support this. Therefore, they are left with trying to come up with workarounds. Examples of this are using AlayaCare Connector to partner with other agencies using AlayaCare. The price proposed was 7% of ARR, which is absurd. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? AlayaCare helps us with scheduling in a way that provides less back end interaction. Our scheduling staff is more productive and it appears to have ease frustrations. Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8312592/official_response/edit) Hi Kristin, thank you for your feedback! We're glad to hear that you find AlayaCare's end-to-end solution and user-friendly mobile app valuable for homecare scheduling. We appreciate your input about pricing concerns and understand your perspective on upselling. AlayaCare aims to enhance scheduling efficiency, reduce back-end interactions, and improve productivity for your scheduling staff. We're committed to providing solutions that benefit businesses of all sizes and will continue to take your feedback into account for improvements. 7/18/2023 Current UserValidated ReviewerSource: Organic AD Ansel D. Mid-Market (51-1000 emp.) 3/21/2024 "User friendly and easy to configure software" 4/5 What do you like best about AlayaCare? All of the info needed by a Care Worker is available in a single app. Integrations with other products and introduction of new features like COnnector, Snowflakes etc show that the sofware solution is improving every day Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Data should be more accesible and easy to use. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Rostering issues and CRM management Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ray L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ray L.") RL Ray L. CEO Mid-Market (51-1000 emp.) 10/12/2023 "Great All-In-One Service" 5/5 What do you like best about AlayaCare? AlayaCare has helped my company stay on top of our patient/nurse schedules. AlayaCare's scheduling system has kept my scheduling team and field nurses organized. The fear of missed visits has been tremendously reduced. Scheduling is a breeze. It is very easy to use. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? The time it takes to send out a visit offer to their mobile app/SMS takes too long. AlayaCare is solving this problem. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Fixing the visit offer feature so that there is no delay in sending the offer out to our nurses. AlayaCare is also integrating Zoom messaging with AlayaCare's visit offer feature. AlayaCare has also developed a system to remind out nurses about their upcoming scheduled visits. A system to remind our nurses to clock in and clock out of their visits is currently being developed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller LK Linda k. Mid-Market (51-1000 emp.) 1/29/2024 "A good program for keeping client information but not an easy program when needing to print reports." 3/5 What do you like best about AlayaCare? Good program to access information about clients and employees. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Difficult to run a report with no specific information on how to. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? where to keep all the important information about our clients and employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BW Bryan W. Small-Business (50 or fewer emp.) 7/13/2023 "Alayacare is user friendly and very easy to use on my phone." 5/5 What do you like best about AlayaCare? The most helpful feature about Alayacare is that all my notes are saved on my phone and downloaded when I am back on WiFi. I also like that when charting if something is missed Alayacare prompts me to finish before it submits the infusion record. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? I really don't have any downsides to Alayacare. I've used 5 different operating systems and in my opinion this is the most user friendly system I have used. I'm also able to access the entire operating system from my iPhone which is very helpful. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? The biggest problem that Alayacare is helping to solve is nurse recruitment, credentials and training. Alayacare prompts training and credentialing deadlines and organizes nurses files so I can access from my phone at any time. Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8316517/official_response/edit) Hi Bryan, thank you for your feedback! We're thrilled to hear that you find AlayaCare user-friendly and convenient for your needs, especially on your phone. We're glad you appreciate features like note saving, prompt completion, and accessibility. Your feedback encourages us to continue improving our mobile experience to make it even more seamless for users like you. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JT Joan T. Mid-Market (51-1000 emp.) 10/2/2023 "So easy once the kinks are out!" 4.5/5 What do you like best about AlayaCare? - ready access to all our data - live time knowledge of where staff are Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Alayacare care can be a bit clumsy - so many moving parts. Once we were able to determine what works for our situation and what doesn't things ran along much smoother!! Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? - managing a large volume of data - scheduling made easy - easy to communicate a large amount of confidential info to workers Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8686880/official_response/edit) Hi Joan, thank you for your feedback! We're delighted to hear that you're finding the ready access to your data and the real-time tracking of your staff's whereabouts helpful. We understand that our platform may seem a bit complex at first due to its many features, but we're pleased that once you found the right approach, things ran more smoothly! Current UserValidated ReviewerIncentivizedSource: Organic ![Jocelyne B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jocelyne B.") JB Jocelyne B. Clinical Manager and Senior ABA Therapist Mid-Market (51-1000 emp.) 7/13/2023 "A comprehensive, easy to use system." 4.5/5 What do you like best about AlayaCare? AlayaCare has so many valuable functions. Weekly, I discover new functions to help the flow and continuity of our client's care. AlayaCare service agents are always available to help and are easily accessible. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Although the system is fantastic, and the AlayaCare team is continuously finding new ways to update and better the system, there are often system disruptions and glitches. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? They have developed the client profile section; however, the employee profile options can be limited. However, I feel they are making improvements so that I can keep all employee informtion using AlayaCare without needing a second employee HR application or program. Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8317528/official_response/edit) Hi Jocelyne, thank you for your feedback! We're delighted that you find value in AlayaCare's functions, and we appreciate your positive comments about our service agents' availability. We apologize for any disruptions or glitches you've encountered. AlayaCare is continually developing its client and employee profile sections. While there are some limitations in the employee profile options, we're dedicated to making improvements. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about AlayaCare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AlayaCare ](https://www.g2.com/products/alayacare-alayacare/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What business lines does AlayaCare serve? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-business-lines-does-alayacare-serve) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How Secure is AlayaCare? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-secure-is-alayacare) [ View all Discussions ](https://www.g2.com/products/alayacare-alayacare/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 26 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/alayacare-alayacare/pricing) AlayaCare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-axiscare-home-care-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4254e92520b112de9e383f46bc549b3/wellsky-personal-care.png "Product Avatar Image") WellSky Personal Care 4.4/5(143) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-wellsky-personal-care) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e063834da7cf09afcffa95e899edd8e0/alora-home-health.png "Product Avatar Image") Alora 4.5/5(79) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-alora-home-health) ##### ##### AlayaCare Features Administrative Time Tracking and Scheduling Agency Management Mobile App Value-Based Care Clinical Charting Electronic Visit Verification (EVV) Carer Coordination [ View More Features ](https://www.g2.com/products/alayacare-alayacare/features) ## Top-Rated Alternatives [ ![AxisCare Home Care Software](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AxisCare Home Care Software") AxisCare Home Care Software 4.7/5(236) ](https://www.g2.com/products/axiscare-home-care-software/reviews) [ ![WellSky Personal Care](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WellSky Personal Care") WellSky Personal Care 4.4/5(143) ](https://www.g2.com/products/wellsky-personal-care/reviews) [ ![Alora Home Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alora Home Health") Alora Home Health 4.5/5(79) ](https://www.g2.com/products/alora-home-health/reviews) [ View All Alternatives ](https://www.g2.com/products/alayacare-alayacare/competitors/alternatives) ##### Categories on G2 [Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) ##### Explore More [Which visitor behavior intelligence tools work best for multi-site management from a single dashboard?](https://www.g2.com/discussions/which-visitor-behavior-intelligence-tools-work-best-for-multi-site-management-from-a-single-dashboard%20)[Is echo3D actually worth it for AR content management for teams accessing and managing large 3D model libraries across their organization?](https://www.g2.com/discussions/is-echo3d-actually-worth-it-for-ar-content-management-for-teams-accessing-and-managing-large-3d-model-libraries-across-their-organization)[Which feature management platforms work best for teams managing thousands of flags across multiple environments?](https://www.g2.com/discussions/which-feature-management-platforms-work-best-for-teams-managing-thousands-of-flags-across-multiple-environments) [Which data room platforms have the easiest document management capabilities?](https://www.g2.com/discussions/which-data-room-platforms-have-the-easiest-document-management-capabilities)[What's the leading collaboration app for remote teams](https://www.g2.com/discussions/what-s-the-leading-collaboration-app-for-remote-teams)[What competitive battle card and value positioning tools work best for sales teams handling multi-stakeholder enterprise deals?](https://www.g2.com/discussions/what-competitive-battle-card-and-value-positioning-tools-work-best-for-sales-teams-handling-multi-stakeholder-enterprise-deals) [Show MoreShow Less](javascript:void(0);)