--- title: AlayaCare Reviews meta\_title: 'AlayaCare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 75 reviews by the users' company size, role or industry to find out how AlayaCare works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 75 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # AlayaCare Reviews & Product Details Visit Website AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and homecare of the future. * * * Product Website AlayaCare Seller [AlayaCare](https://www.g2.com/sellers/alayacare) Discussions [AlayaCare Community](https://www.g2.com/products/alayacare-alayacare/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Paul Plaza Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months [ View More Pricing Information ](https://www.g2.com/products/alayacare-alayacare/pricing) ## AlayaCare Integrations (3) What do users say about integrations? Verified by AlayaCare [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CareTend, powered by WellSky ](https://www.g2.com/products/caretend-powered-by-wellsky/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Business Central ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Chad C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad C.") CC Chad C. Executive Director Small-Business (50 or fewer emp.) 7/14/2023 "Great staff and decent product" 4/5 What do you like best about AlayaCare? The staff who helped us to implement it were fantastic. I will admit that we struggled to adapt but the alayacare product is working for us we just needed to remain patient as it took longer than were expecting to implement. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? I think that organizations need to realize that something of this size is going to take time. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? It is a more modern tool that allows us to look at the bigger picture. We are still struggling on pulling our stats but I think thats our organizational need and not an alayacare issue. Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8320036/official_response/edit) Hi Chad, thank you for taking the time to share your feedback about AlayaCare. We're thrilled to hear that you had a positive experience with our staff during the implementation process. We understand that transitioning to a new system can sometimes be challenging, but we're delighted to know that the AlayaCare product is now working effectively for your needs. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/26/2024 "It has been a great transition from our previous client management system. Staff are very helpful!" 4/5 What do you like best about AlayaCare? Attentiveness to issues, available reports and easy to understand file. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Can be complicated but does get better with time. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Definitely detailed information in one file. Smooth of reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SB Sheindl B. Mid-Market (51-1000 emp.) 7/13/2023 "Great Clinical Software" 4/5 What do you like best about AlayaCare? Great support and all around functionality. Unbelievable implementation team that understood how to workaround our needs. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Family Portal hard to navigate. Hard to adapt the software to larger organizaitons that arenot purely clinical. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Allows us to schedule therapists for our Centre's clinc, and bill for services as they occur. Allows for electronic charting and consistency in charting. Allows us to pull many different reports. Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8316548/official_response/edit) Hi Sheindl, thank you for your feedback! We're pleased to hear that you appreciate our great support, functionality, and implementation team. We acknowledge your feedback about the family portal navigation and adapting the software to larger non-clinical organizations. AlayaCare continues to enhance usability and adaptability based on user feedback. We're glad our platform is contributing positively to your billing, charting and reporting operations. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BB Benjamin B. Head of marketing Hospital & Health Care Mid-Market (51-1000 emp.) 7/13/2023 "building a Bridge in solving healthcare needs" 4/5 What do you like best about AlayaCare? various Resources Skills and qualifications session payment system Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Hard to get hold of customer service representatives especially when account mangers are not available Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Scheduling of one on one clients and staff to various facilities and keeping other relevant Information For payroll and invoices use the text box to write messages after overtime Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8315641/official_response/edit) Thank you for sharing your thoughts! We're pleased to know that you appreciate our resources, skills and qualifications sessions, and payment system. We apologize for any inconvenience you've experienced in reaching customer service representatives. We're actively working to improve accessibility to support, particularly during account managers' unavailability. We're glad AlayaCare helps you efficiently schedule one-on-one clients and staff across different facilities, and manage payroll and invoices. 7/17/2023 Current UserValidated ReviewerSource: Organic ![Angie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angie G.") AG Angie G. Clinical Case Manager Small-Business (50 or fewer emp.) 8/2/2023 "Good software" 4.5/5 What do you like best about AlayaCare? It contains what an agency needs for scheduling and keep clients information. Plus is HIPAA protected. ALso helps to keep track on recurrent visits, and easy to manage. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? There are some features that needed improvement. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Scheduling and not missing clients Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8395876/official_response/edit) Hi Angie, thank you for your review! We're glad you appreciate AlayaCare's comprehensive features, HIPAA protection, and easy management of recurrent visits. While we note your feedback on areas for improvement, we're pleased that AlayaCare helps you effectively schedule and manage clients, ensuring you don't miss any appointments. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PS Pal S. Small-Business (50 or fewer emp.) 7/13/2023 "My experience has been mixed." 2.5/5 What do you like best about AlayaCare? Good platform for capturing client profiles details Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Too many 3rd party supports which are not linked well Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? It helps me capture client profile and schedule visits. As we are not using this platform for billing and pay roll not able to comment on that feature Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8316778/official_response/edit) Hi Pal, thank you for sharing your perspective! We appreciate your feedback regarding AlayaCare's platform for capturing client profile details. We understand your concern about third-party supports and their integration. We are continuously working to enhance the linking and integration of these components for a smoother experience. We value your insights and will continue to improve our services. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 10/3/2023 "Implementation has been slow. The product is not designed specifically for the DS sector." 3.5/5 What do you like best about AlayaCare? It provides person services and scheduling in one software. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? It doesn't allow for changing of terms and description. For example, can't change "Client" to "Person" or "Visit" to "Shift". Also, it's design is more for Personal Support or Home Care as opposed to Developmental Services Sector. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? We're still in the implementation process and just went live a month ago. AlayaCare has worked with us to design our scheduling and HR to meet our needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/13/2023 "Okay" 0.5/5 What do you like best about AlayaCare? You can customize reports with charts and multiple features Review collected by and hosted on G2.com. What do you dislike about AlayaCare? The system is not customizable and there are many features that are not needed. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? They are currently not solving anything for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 10/12/2023 "This software is amazing! It makes my job a breeze & our employees love it!" 5/5 What do you like best about AlayaCare? We have tried other software systems before & nothing compares to Alayacare! There's so many features & it makes scheduling easy! Customer support is always quick to help! Review collected by and hosted on G2.com. What do you dislike about AlayaCare? once in a while the system will lag. Only once in a blue moon! Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? AlayaCare helps us keep better track of our reports, numbers, etc! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/24/2023 "Multiple issues" 3/5 What do you like best about AlayaCare? Good to have live rosters (we were paper based previously). Good to have family portal to offer. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? They dont seem to test new functions in the real world. Then they dont work when we try to use them. Work instructions need to be clearer, easier to accecss and dated. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Seeing live rosters Review collected by and hosted on G2.com. Show More Response from Monica Szalajko of AlayaCare [Editedit](https://www.g2.com/survey_responses/alayacare-review-8353310/official_response/edit) Thank you for sharing your feedback! We're pleased to hear that AlayaCare's live rosters and family portal are beneficial to you. We understand your concerns about new functions and instructions. We're committed to improving our testing processes and providing clearer, more accessible instructions to enhance your experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about AlayaCare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AlayaCare ](https://www.g2.com/products/alayacare-alayacare/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What business lines does AlayaCare serve? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-business-lines-does-alayacare-serve) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How Secure is AlayaCare? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-secure-is-alayacare) [ View all Discussions ](https://www.g2.com/products/alayacare-alayacare/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 26 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/alayacare-alayacare/pricing) AlayaCare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-axiscare-home-care-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4254e92520b112de9e383f46bc549b3/wellsky-personal-care.png "Product Avatar Image") WellSky Personal Care 4.4/5(143) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-wellsky-personal-care) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e063834da7cf09afcffa95e899edd8e0/alora-home-health.png "Product Avatar Image") Alora 4.5/5(79) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-alora-home-health) ##### ##### AlayaCare Features Administrative Time Tracking and Scheduling Agency Management Mobile App Value-Based Care Clinical Charting Electronic Visit Verification (EVV) Carer Coordination [ View More Features ](https://www.g2.com/products/alayacare-alayacare/features) ## Top-Rated Alternatives [ ![AxisCare Home Care Software](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AxisCare Home Care Software") AxisCare Home Care Software 4.7/5(236) ](https://www.g2.com/products/axiscare-home-care-software/reviews) [ ![WellSky Personal Care](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WellSky Personal Care") WellSky Personal Care 4.4/5(143) ](https://www.g2.com/products/wellsky-personal-care/reviews) [ ![Alora Home Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alora Home Health") Alora Home Health 4.5/5(79) ](https://www.g2.com/products/alora-home-health/reviews) [ View All Alternatives ](https://www.g2.com/products/alayacare-alayacare/competitors/alternatives) ##### Categories on G2 [Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) ##### Explore More [Which visitor behavior intelligence tools work best for multi-site management from a single dashboard?](https://www.g2.com/discussions/which-visitor-behavior-intelligence-tools-work-best-for-multi-site-management-from-a-single-dashboard%20)[Is echo3D actually worth it for AR content management for teams accessing and managing large 3D model libraries across their organization?](https://www.g2.com/discussions/is-echo3d-actually-worth-it-for-ar-content-management-for-teams-accessing-and-managing-large-3d-model-libraries-across-their-organization)[Which feature management platforms work best for teams managing thousands of flags across multiple environments?](https://www.g2.com/discussions/which-feature-management-platforms-work-best-for-teams-managing-thousands-of-flags-across-multiple-environments) [Which data room platforms have the easiest document management capabilities?](https://www.g2.com/discussions/which-data-room-platforms-have-the-easiest-document-management-capabilities)[What's the leading collaboration app for remote teams](https://www.g2.com/discussions/what-s-the-leading-collaboration-app-for-remote-teams)[What competitive battle card and value positioning tools work best for sales teams handling multi-stakeholder enterprise deals?](https://www.g2.com/discussions/what-competitive-battle-card-and-value-positioning-tools-work-best-for-sales-teams-handling-multi-stakeholder-enterprise-deals) [Show MoreShow Less](javascript:void(0);)