--- title: AlayaCare Reviews meta\_title: 'AlayaCare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 75 reviews by the users' company size, role or industry to find out how AlayaCare works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 75 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # AlayaCare Reviews & Product Details Visit Website AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and homecare of the future. * * * Product Website AlayaCare Seller [AlayaCare](https://www.g2.com/sellers/alayacare) Discussions [AlayaCare Community](https://www.g2.com/products/alayacare-alayacare/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Paul Plaza Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months [ View More Pricing Information ](https://www.g2.com/products/alayacare-alayacare/pricing) ## AlayaCare Integrations (3) What do users say about integrations? Verified by AlayaCare [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CareTend, powered by WellSky ](https://www.g2.com/products/caretend-powered-by-wellsky/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Business Central ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 1/14/2026 "AlayaCare Revolutionized Our Scheduling, Staffing, and Communication" 4.5/5 What do you like best about AlayaCare? We tranisitioned to AlayaCare from on IVR only platform, and it has truly revolutionized how we are able to schedule, staff, communicate, and generally control our non-medical senior homecare business. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Their base platform includes a lot of different items, which are part of what makes up their base price, that we don't utilize. It feels as though sometimes we aren't always getting what we pay for Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? It helps us with staffing, filling shifts, communicating with caregivers and clients, and the ability to work remotely. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kris A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kris A.") KA Kris A. Co-Founder & CEO Mid-Market (51-1000 emp.) 1/14/2026 "Supportive Team and Easy Access to Solutions" 4.5/5 What do you like best about AlayaCare? Support team and easy access to solutions. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? I wish there was a way to have employee forms not just client. I would like some forms to live in an employee file. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Potentially the AI agent will solve a phone issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 1/14/2026 "Easy Access to Everything We Need—From Scheduling to Profiles" 5/5 What do you like best about AlayaCare? the ease of access for everything we need as a company from scheduling right to profiles Review collected by and hosted on G2.com. What do you dislike about AlayaCare? nothing at all. some extra options to code your own folders for staff profiles would be nice though Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? it helps us with our scheduling for our clients and staff as well as inputting all the proper information for staff and clients in one space. It is very user friendly and there are so many features that can be used within it and they help with the homecare company for every aspect! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 1/19/2026 "Everything in One Place—No Need for Multiple Platforms" 4/5 What do you like best about AlayaCare? Houses everything in one place, no need for multiple platforms Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Can be a bit slow if you are a fast worker. Wish it would work with microsoft copilot Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? recent addition of the pre-payroll travel time is great, but is an extra cost Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 1/21/2026 "100% Compliant and Swift Enhancements for Regulatory Changes" 4/5 What do you like best about AlayaCare? Alayacare is 100% compliant and swift in developing enhancements to meet regularatory changes. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Its integration with more sophisticated award engine. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Rostering of high volume of care workers against support at home customers, and handling the core CRM and billing/claiming processes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 3/6/2025 "Made charting so much easier." 4.5/5 What do you like best about AlayaCare? It enabled our agency to do away with paper charting. Online is so much easier. No more monthly shredding party's. We were able to get tweaks to meet our needs. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Loss of phone signal occasionally meant lost charting. This occurs very infrequently. But necessitates temporary paper backup of medication lot numbers, expiration dates, and vital signs until the document is successfully submitted. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? Data management and backup. Faster verification of client service. Ease of billing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RL Ritchie L. Mid-Market (51-1000 emp.) 3/21/2024 "Solid but Frustrating" 3/5 What do you like best about AlayaCare? Scheduling in AlayaCare is great. The ability manage clients and their services is quite robust and solid, their customer support is also solid, although occasionally feeling dismissive. I wasn't around for implementation or integration with other systems, but that element seemed quite doable from what I hear from others. Using AlayaCare daily is a decent ecperience for me. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? The recently introduced monthly updates from quarterly updates cause a lot of frustration as an admin. Often there are very minimal new relevant features for our organisation, but there are always new issues introduced that causes issues and annoyances for me and other users. Because it's monthly, I feel like I'm constantly playing catchup with update notes as well as the aformentioned issues that pop up. Additionally, there is minimal clinical features in it compared to similar systems, this has caused a lot of frustration for our clinical governance team. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? AlayaCare has helped us with client management as well as scheduling and service management. Other employees who were around for our previous system tend to be happy with this solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AK Anthony K. Enterprise (\> 1000 emp.) 3/21/2024 "Simple to use and great interface" 3/5 What do you like best about AlayaCare? I like how you can add employee profile details for the clients to see within their Family Portal app, we have a neighbourhood model approach with our clients and so creating personal information about our staff for the clients to read, along with the employees photo provides a personal touch for both the client and the family. The Family portal allows clients and their families to view and manage their own schedules. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Once the system has been deployed there is little oportunity to get enhacement features added other than posting on their community board and hoping it will generate enough votes to have it added to their roadmap. That the requiries us to constantly view the community board to vote on other suggestions submitted. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? AlayaCare is our Home and Community Care client management system, it also is used for our staff rostering and task management system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 3/24/2024 "The love and hate tool for Australia Aged Care services management." 3.5/5 What do you like best about AlayaCare? -AlayaCare is a good data base managment software -Cleint Services and Staff shifts scheduling functions are fantastic -It's very easy to use for Care Managment and Care Planning. -Continous improvement with regular software updates -The more we learn about the software functions, the easier it gets to manage our clients' services Review collected by and hosted on G2.com. What do you dislike about AlayaCare? -No traditional Manual for beginers which is difficult for our new users. -Not a finacial software, so we have to use other fianncial softwares to support the billing which may be consufing when setting up. - Hard to to keep up with their software updates for all users in differnet roles within organistaion. -The process to figure out the error occurred is stressful, it takes time to have Support team to come back with solution/fix. -To set up and generate reports (Data Exploration) required great upderstanding of software and some knowledge of Excel formula, it's not a easy task to utilise by every user. Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? AlayaCare provided great fuctions in Cleints services scehduling and Staff rostering. Also, it makes client's Care Managment much easier under cloud based data managemnt. it is more produtive for our Rostering team and Case Managers' works. I appreciate the constant communication and improvements, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 1/26/2024 "Great on paper" 3.5/5 What do you like best about AlayaCare? Streamlines the process to access pt info from admin to nurses out in the field. Like the overviews of all schedules; ease of managing pt visits is great. Customer support responds promptly. New marketplace is user friendly. Review collected by and hosted on G2.com. What do you dislike about AlayaCare? Not able to use to its full potential. For example uploading documentation from firld visits to admin is a longer process & not legible so its a key funtion not being used. Running any type of report is a complicated process, should have a field tab for ease instead. Kinks like if I enter in a nurses vacation time it should block them off of offers otherwise there is no point in adding that if i have to keep track of those things manually on a calender /list to not have them getting notifications while on vacation. I would like to be able to remove a nurse from an offer without haveing to resend the whole thing again. a lot of responses to conserns are "its a glitch in the system" Review collected by and hosted on G2.com. What problems is AlayaCare solving and how is that benefiting you? more efficiently accepting and processing referrals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about AlayaCare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AlayaCare ](https://www.g2.com/products/alayacare-alayacare/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What business lines does AlayaCare serve? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-business-lines-does-alayacare-serve) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How Secure is AlayaCare? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-secure-is-alayacare) [ View all Discussions ](https://www.g2.com/products/alayacare-alayacare/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 26 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/alayacare-alayacare/pricing) AlayaCare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-axiscare-home-care-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4254e92520b112de9e383f46bc549b3/wellsky-personal-care.png "Product Avatar Image") WellSky Personal Care 4.4/5(143) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-wellsky-personal-care) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e063834da7cf09afcffa95e899edd8e0/alora-home-health.png "Product Avatar Image") Alora 4.5/5(79) [ Compare Now ](https://www.g2.com/compare/alayacare-alayacare-vs-alora-home-health) ##### ##### AlayaCare Features Administrative Time Tracking and Scheduling Agency Management Mobile App Value-Based Care Clinical Charting Electronic Visit Verification (EVV) Carer Coordination [ View More Features ](https://www.g2.com/products/alayacare-alayacare/features) ## Top-Rated Alternatives [ ![AxisCare Home Care Software](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AxisCare Home Care Software") AxisCare Home Care Software 4.7/5(236) ](https://www.g2.com/products/axiscare-home-care-software/reviews) [ ![WellSky Personal Care](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WellSky Personal Care") WellSky Personal Care 4.4/5(143) ](https://www.g2.com/products/wellsky-personal-care/reviews) [ ![Alora Home Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alora Home Health") Alora Home Health 4.5/5(79) ](https://www.g2.com/products/alora-home-health/reviews) [ View All Alternatives ](https://www.g2.com/products/alayacare-alayacare/competitors/alternatives) ##### Categories on G2 [Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) ##### Explore More [What are the most reliable Acumatica consulting firms based on reviews from CFOs and operations directors?](https://www.g2.com/discussions/what-are-the-most-reliable-acumatica-consulting-firms-based-on-reviews-from-cfos-and-operations-directors)[Which app localization providers do product teams at 50 to 500 person software companies recommend based on user reviews?](https://www.g2.com/discussions/which-app-localization-providers-do-product-teams-at-50-to-500-person-software-companies-recommend-based-on-user-reviews)[Top-rated accounting service apps for medium-sized companies](https://www.g2.com/discussions/what-are-the-top-rated-accounting-service-apps-for-medium-sized-companies) [What is the top solution for improving app store rankings?](https://www.g2.com/discussions/what-is-the-top-solution-for-improving-app-store-rankings)[Which ERP integration services work best for quote to cash systems and revenue management implementations?](https://www.g2.com/discussions/which-erp-integration-services-work-best-for-quote-to-cash-systems-and-revenue-management-implementations)[Which .NET IDE solutions do teams actually continue using long-term rather than switching away from after initial adoption?](https://www.g2.com/discussions/which-net-ide-solutions-do-teams-actually-continue-using-long-term-rather-than-switching-away-from-after-initial-adoption) [Show MoreShow Less](javascript:void(0);)