AkitaBox Reviews & Product Details

Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around!

Product Website

Seller

AkitaBox

Discussions

AkitaBox Community

Languages Supported

English

Overview by

Kendra Wenzel

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

AkitaBox Media

From the Boiler Room to the Boardroom.

AkitaBox AI Utilization -- Capture asset data effortlessly with AkitaBox's AI-powered photo recognition system that pins equipment directly to digital floor plans, even when working offline. Create meaningful connections between assets and spaces while keeping important documents like warranties...

AkitaBox Demo - AkitaBox Location Based Asset Mapping

AkitaBox Location Based Asset Mapping -- Visual mapping to find assets and their information easily. Create a living floor plan of every building showing the location and corresponding data of every single asset. Track asset inventory and quickly view the critical facility and asset information ...

Asset Lifecycle -- Input your own cost and lifecycle data or draw from industry-standards to create accurate cost estimation. Adjust cost for market volatility at everything from an asset to your entire portfolio. Integration with AkitaBox CMMS allows for real-time condition updates.

AkitaBox Demo - AkitaBox Capital Management

AkitaBox Capital Management -- Easily evaluate a building’s infrastructure condition and project future maintenance and replacement costs. Effectively measure your portfolio’s health and set more realistic replacement reserves.

The AkitaBox CMMS transforms your maintenance operations by combining intuitive work order management with automated preventive maintenance scheduling that ensures critical tasks never fall through the cracks. No need for multiple systems -- your maintenance activities are directly connected to a...

With AkitaBox Capital Management, you have the power to keep your cost information precise and make swift adjustments to your assets in response to market changes, whether due to supply chain challenges or inflation. This flexibility allows

Official Downloads

(3)

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AkitaBox FCA Checklist & Guide for Building Owners & Operators

[CASE STUDY] - UW Health - A Revolutionary Approach to Hospital Inspections

[CASE STUDY] - Edgewood College - Implementing More Than Just a Work Order System

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gage A.

Enterprise (> 1000 emp.)

3/23/2026

"Efficient Asset Management, Needs Work Order Improvement"

4/5

What do you like best about AkitaBox?

I really appreciate the floor plans with asset tags on AkitaBox, as it has been the best feature for us. The quick and simple way of completing tasks is also a big plus. I find the ability to create user groups so they can only see predetermined locations incredibly helpful, especially since I run multiple teams that don't work in the same locations. The well-developed floor plan helps me direct someone to find something even if they've never been to that location. Additionally, the search ability for past work orders is something I find very useful. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

The work order creation needs the ability for the user to click on any spot and drop a tag to create a work order. If there is an issue like a light in a long corridor or a sinkhole in a parking lot, the user has to create a long verbal description instead of just clicking on a map and saying 'here is the issue.' Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review, Gage! We're always happy to hear how teams are making the best use of AkitaBox in their daily work and company missions. We are constantly improving AkitaBox and will pass your feedback to our team. Please send additional feedback at any time to your customer success manager.

Brian L.

Director of Recreation Facilities

Mid-Market (51-1000 emp.)

10/30/2025

"Excellent Work Order Management, But Needs Direct Client Request Feature"

4.5/5

What do you like best about AkitaBox?

The work order and service management features are among my favorite aspects of Akitabox. I am still exploring the capital management tools, but I have a feeling they will prove to be valuable as well. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I would really like to see an option for our customers or clients to submit requests directly. At the moment, only users with an account can submit work orders or service requests. It would be much more convenient if clients could send in their requests, rather than just leaving comments or suggestions. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

AkitaBox helps solve problems related to disorganized facility data, reactive maintenance, and poor visibility of assets. It centralizes building plans, maintenance records, and asset locations into one platform, making it easier for teams to manage preventive maintenance, plan capital projects, and improve communication.

For us, that means less time tracking down information, fewer unexpected equipment failures, and better long-term planning for projects like roofs, HVAC, and lighting — ultimately increasing efficiency and reducing costs. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review. Please contact your CSM to help configure the request functionality -- we can do that today!

Jeremy H.

Maintenance Technician

Mid-Market (51-1000 emp.)

2/2/2026

"AkitaBox is an easy way to keep track of work orders and assets"

5/5

What do you like best about AkitaBox?

Our new contact Andi was very helpful in setting up a new building and existing building with a new floor plan.

Those outside of the maintenance department are able to put in requests from anywhere, and receive updates; saving us time in additional conversations.

The asset logging feature is handy when working in buildings that one is not as familiar in. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I would like to be able to have a way to delete assets without modifying the maintenance schedule or asset Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thanks for the review, Jeremy! We're always stoked to hear that our software is helping save time for our customers and that our customer success managers are there for you.

Richard D.

Senior Strategy Manager

2/4/2026

"User-Friendly and Supported with Strong Training"

5/5

What do you like best about AkitaBox?

What I like most about AkitaBox is how user-friendly it is. It allows the end user to intuitively use the platform to find the information they need quickly. It's helpful because it takes very little training to utilize the platform effectively. The setup was fairly easy, and I've had a lot of support from the AkitaBox staff with video calls to help us train on the platform and use it effectively. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I would like to be able to integrate GIS data with the platform. And as I understand, this is going to be a feature soon. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review, Richard! You're right. Integrated GIS data is coming very soon, along with features like Map Layers, instant asset hierarchy, instant asset intelligence, and AI-powered costing. Stay posted!

Jason J.

Owner

Mid-Market (51-1000 emp.)

3/23/2026

"Effortless Asset Uploading for Better Tracking and KPIs!"

5/5

What do you like best about AkitaBox?

The ease of uploading assets into maps that will be used for future asset tracking, management, and KPIs, etc. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

It is a little hard to navigate for the first time/early users - maybe a little more intuitive menu flows? Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review and for your feedback, Jason! We're always open to hearing what we can do better. Please be sure to pass your feedback on navigation to your customer success manager as well. We are constantly improving AkitaBox with the goal of making it as easy to use as possible.

Ryan C.

Digital Practice Leader

Mid-Market (51-1000 emp.)

7/14/2025

"Great platform for asset documentation!"

4.5/5

What do you like best about AkitaBox?

Our team was able to quickly access the platform and started uploading our information. Our client is happy with the results so far. We have a great support team from Akita on board too! Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

For new users, there might be some learning curves to adjust to the software. For others, its pretty straight forward. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for you review, Ryan!

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

12/28/2025

"Color-Coded Assets and Easy Floor Plan Management"

4/5

What do you like best about AkitaBox?

i enjoyed being able to color code different assets and the ease of placing them on floor plans Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

sometimes navigation to and from differnt files was difficult Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for taking the time to share your experience with AkitaBox! We're thrilled you're enjoying the color-coding capabilities and the ease of placing assets on floor plans—making things accessible for external users is exactly what we're shooting for. For smoother navigation between files, I'd highly recommend reaching out to your Customer Success Manager who can show you some shortcuts and best practices to streamline your workflow. We'll also take your feedback to heart for future improvements—your input helps us get better every day!

Armando M.

Facilities Technician II

Small-Business (50 or fewer emp.)

5/23/2024

"Next level Work order tracking and data keeping"

5/5

What do you like best about AkitaBox?

i like that i can find any info i need on all machines and components we have in our facility Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

the pages redirect you to a new tab most of the time Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for the review, Armando!

Kyle R. K.

Vice President | Sr. Project Manager

Mid-Market (51-1000 emp.)

11/14/2024

"Great tool which completely leveled up our assessments."

4.5/5

What do you like best about AkitaBox?

Very intuitive. Great resource for cross-collaboration with outside consultants. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Many of the features that are needed on the consultant facility assessment end are not yet impleneted Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

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Thank you for your review, Kyle!

Nadria F.

Dean of Instruction

Mid-Market (51-1000 emp.)

5/30/2024

"Frazier's Findings"

4/5

What do you like best about AkitaBox?

The platform - specific details of issue Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Takes awhile for personnel to tend to issues. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

When personnel takes care of requests it is good. The platform is very specific and thorough in the information it asks for in order for the task to be tended to and taken care. However, though I have not tried to see, does Akita Box have an app? If there is an issue, we usually scan the QR code and input the information. However, sometimes, an issue arises where persons may not be close to a QR code to input information that is needed. Also, when a person veers off the site to maybe answer their phone, when returning back to the sight, the information that was input is now gone and it is hard to retrieve. Review collected by and hosted on G2.com.