--- title: AfterShip Reviews meta_title: 'AfterShip Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 311 reviews by the users' company size, role or industry to find out how AfterShip works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 311 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # AfterShip Reviews **Vendor:** AfterShip **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 311 ## About AfterShip AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more ## AfterShip Pros & Cons **What users like:** - Users commend AfterShip for its **exceptional customer support** , highlighting timely help and effective communication during challenges. (7 reviews) - Users find AfterShip to be **very helpful** for organizing logistical needs and automating client updates effectively. (6 reviews) - Users value the **intuitive integrations** of AfterShip, enhancing organizational efficiency and client communication seamlessly. (5 reviews) - Users value the **easy integrations** of AfterShip, enhancing order tracking efficiency and streamlining workflows. (4 reviews) - Users find AfterShip to be **easy to use** , streamlining order tracking and enhancing the overall experience. (3 reviews) - Users commend the **expert issue resolution** from AfterShip, noting efficient and professional service in complex situations. (3 reviews) - Service Quality (3 reviews) - Shipping Management (3 reviews) - Users praise the **amazing tracking services** of AfterShip, enhancing order management and customer trust effortlessly. (3 reviews) - Users value the **tracking efficiency** of AfterShip, finding it highly useful and easy to watch shipments. (3 reviews) **What users dislike:** - Users find AfterShip's pricing **too high** , especially for small businesses with lower shipping volumes. (3 reviews) - Users report **tracking issues** with AfterShip that hinder business operations and lead to frustrating experiences with support. (3 reviews) - Users note a **lack of smaller carriers** and some syncing issues with their Shopify accounts as downsides. (2 reviews) - Users report **poor customer support** , highlighting ineffective assistance, unresolved technical issues, and unsatisfactory billing resolutions. (2 reviews) - Users report **poor support** from AfterShip, facing unresolved technical issues and inadequate help through the ticketing system. (2 reviews) - Users find **pricing issues** with AfterShip, especially for small businesses and overage charges that impact affordability. (2 reviews) - Return Issues (2 reviews) - Technical Issues (2 reviews) - Carrier Limitations (1 reviews) - Connectivity Issues (1 reviews) ## AfterShip Reviews ### 1. Track it! Trust it! Get it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about AfterShip?** Helps me to track my item/order. Provides me with accurate information on the status of my order. **What do you dislike about AfterShip?** None so far because the information provided was very informative and accurate. **What problems is AfterShip solving and how is that benefiting you?** It lessens me to worry about the status of my order. It makes me feel that my order is secure. ### 2. Aftership customer service is amazing and great and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Yanki W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about AfterShip?** Aftership customer service is amazing and great and friendly **What do you dislike about AfterShip?** no, i dont dislike anything. i would highly recommend it **What problems is AfterShip solving and how is that benefiting you?** aftership tracking ### 3. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Cherie G. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2023 **What do you like best about AfterShip?** I was able to get my request answered quickly and to the point. I had friendly service. **What do you dislike about AfterShip?** I dislike that you have to request to remove the branding on every app. It should be across all the apps. **What problems is AfterShip solving and how is that benefiting you?** I'm not sure this question is not currently applicable. ### 4. The Most Reliable Tracking site **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about AfterShip?** I like that this site is straightforward to navigate. You just have to put your tracking number and the tracking details will appear. **What do you dislike about AfterShip?** None so far, as I believe it serves its purpose. **What problems is AfterShip solving and how is that benefiting you?** It helps me track and check the details of the whereabouts of my packages. ### 5. I really on Afterhip for everything. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Gavin G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about AfterShip?** I really on Afterhip for everything. Great Customer Service **What do you dislike about AfterShip?** As of now, there are no dislikes - they service is great **What problems is AfterShip solving and how is that benefiting you?** Aftership Tracking and SMS ### 6. super polite and patient, helped me and made me happy **Rating:** 5.0/5.0 stars **Reviewed by:** Ikaro A. | Pintor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2022 **What do you like best about AfterShip?** what I like most is the credibility they pass on to us customers **What do you dislike about AfterShip?** I have nothing to complain about, so far it has met my expectations **What problems is AfterShip solving and how is that benefiting you?** I had a problem with CNAME and they helped me to solve the problem ### 7. Easy to set up and help my business to next level. **Rating:** 4.0/5.0 stars **Reviewed by:** Chloe L. | Shop owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2022 **What do you like best about AfterShip?** Easy to set up return and order tracking page. **What do you dislike about AfterShip?** Hard to set up more app with Squarespace. **What problems is AfterShip solving and how is that benefiting you?** Couldn't find the place to change the Contact Us email. They are friendly and solve the issue quickly. ### 8. Very Helpful App! **Rating:** 4.5/5.0 stars **Reviewed by:** Tina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about AfterShip?** It seems to be very user friendly and the customer service is great! **What do you dislike about AfterShip?** I haven't come across anything I don't like yet. **What problems is AfterShip solving and how is that benefiting you?** I am using an app to help me with email marketing. ### 9. Amazing Service !! **Rating:** 5.0/5.0 stars **Reviewed by:** Aurelie S. | Gestionnaire de comptes Octave Assurances Inc., Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about AfterShip?** They are quick to respond, patient, SUPER HELPFUL They are very welcoming and always follow up to make sure we are ok with our process ! Thank you **What do you dislike about AfterShip?** To be honest I've interacted twice with you guys and there wasn't anything bad! Super outstanding service! **What problems is AfterShip solving and how is that benefiting you?** Every refund and returns! I can only imagine how crazy busy it can when you start a new business, trust me you need this APP! They are awesome ### 10. Great APP - Have been usinf for years **Rating:** 5.0/5.0 stars **Reviewed by:** Mike A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about AfterShip?** Easy to use, great app to keep customers updated with their tracking info. The tracking landing page looks great and helps to bring customers back to the site after a purchase. **What do you dislike about AfterShip?** As for what I need the app to do, I don't have much to complain about. **What problems is AfterShip solving and how is that benefiting you?** Sends customers shipping updates and provides a custom tracking page for our website. ### 11. User friendly A+ Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about AfterShip?** I am enjoying using the After Ship App. It is user-friendly, with many tools & options. I like the automations for communicating with customers. Most of all, any questions or help I have needed; the customer service has been fast, easy to deal with, providing great guidance. **What do you dislike about AfterShip?** There is nothing at this time. No data to provide. **What problems is AfterShip solving and how is that benefiting you?** Helping customers by allowing them to check their shipments easily and through my website plus the automations are time saving. ### 12. Great service, highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about AfterShip?** Great service, highly recommend, customer service is helpful. **What do you dislike about AfterShip?** Nothing for now, all is good. It is a very good service **What problems is AfterShip solving and how is that benefiting you?** Afytership tracking allows my customers to track freight ### 13. MY CLIENTS CAN LOOK UP THEIR ORDERS WHENEVER THEY WANT TO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about AfterShip?** THEY HAVE A REALLY NICE SUPPORT, AND THEY ARE FRIENDLY **What do you dislike about AfterShip?** THEME FONT SETTINGS, NOT MANY OPTIONS AVAILABLE AT ALL **What problems is AfterShip solving and how is that benefiting you?** MY CLIENTS CAN LOOK UP THEIR ORDERS EASILY ### 14. TRACK YOUR PACKAGE AS FAST AS YOU CAN! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about AfterShip?** I like how I can easily track my package. It provides accurate and reliable informationQ **What do you dislike about AfterShip?** None, as it provides reliable information about my package. **What problems is AfterShip solving and how is that benefiting you?** This tool gives me knowledge where my package is while waiting for my order to receive. ### 15. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Mariia S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about AfterShip?** Automation help with day-to-day operations **What do you dislike about AfterShip?** Sometimes automation has a tendency to fail **What problems is AfterShip solving and how is that benefiting you?** Notifying the customers where the order is located. ### 16. Brilliant **Rating:** 5.0/5.0 stars **Reviewed by:** Aiden B. | Claims Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about AfterShip?** Brilliant tool. Syncs all products with TikTok and orders come through to my site dashboard. Also very helpful service. Matt & Prabha have been supportive and so helpful! **What do you dislike about AfterShip?** Nothing. It think it's fab. I've suggested ideas in the past as well and they take on all feedback and try there best to implement. **What problems is AfterShip solving and how is that benefiting you?** Being able to have all orders in one place. ### 17. Aftership customer support is the best. Ankit is the worker of the month!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mitchel W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about AfterShip?** Aftership customer support is the best. Ankit is the worker of the month!!!! **What do you dislike about AfterShip?** I don't dislike anything. It is a very good app. **What problems is AfterShip solving and how is that benefiting you?** Refund solution. ### 18. Aftership customer support has been very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Commerce M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about AfterShip?** Aftership customer support has been very helpful **What do you dislike about AfterShip?** As of right now I don't dislike anything, I'm still testing the platform. **What problems is AfterShip solving and how is that benefiting you?** aftership tracking ### 19. Great Platform and Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about AfterShip?** Platform integration ease. Installed and it just works. **What do you dislike about AfterShip?** Basic issue with email notifications. Support were helpful. **What problems is AfterShip solving and how is that benefiting you?** Tracking customer shipments and providing accurate updates. ### 20. Love the return label functionality! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about AfterShip?** Returns are a pain, but Aftership Return Center and Postman combined make them a lot easier. With the click of a button you can genterate a label. It's super seamless. I did have a bit of trouble setting it up at first, but customer service was great at helping me get it working. Definitely recommend this app! **What do you dislike about AfterShip?** Labels are not as cheap as stamps.com - a USPS label on stamps.com is half the price to ship the same item to the customer compared to shipping it back. **What problems is AfterShip solving and how is that benefiting you?** I like the customer notifications via Aftership and the quick and easy return labels generated via Postman. ### 21. Great support. they actively work to resolve my problem. **Rating:** 5.0/5.0 stars **Reviewed by:** Gifts T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about AfterShip?** 1. Fast response, 2. Help me to prevent disputes and chargebacks by updating tracking information to my customers **What do you dislike about AfterShip?** I really love AfterShip. I have met AfterShip CEO at Tokyo and he is a really nice guy **What problems is AfterShip solving and how is that benefiting you?** Update tracking statuses to customers ### 22. The Game Changer !!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about AfterShip?** The easiest way to track packages and shipments 100% satisfaction of customers to know the steps of shipments **What do you dislike about AfterShip?** There is nothing to dislike !! Everything is alright **What problems is AfterShip solving and how is that benefiting you?** All the complicated processes in parcel tracking became easy for us Now all our packages can be tracked at a glance Our customers are more satisfied thanks to the automatic after-ship notification system Their support is always online and responsive Thank you Aftership ### 23. Good Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Kiandro S. | Content Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about AfterShip?** The customizable tracking pages are good **What do you dislike about AfterShip?** Unclear about subscription charges and pricing models **What problems is AfterShip solving and how is that benefiting you?** Shipping and tracking ### 24. Great partner to run with your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about AfterShip?** The most helfpul thing about aftership is their tracking page and notification to the customers about the shipping update, **What do you dislike about AfterShip?** What I dislike about this app is actually is on my side when there's a new update and I haven't got used to it, but the support team is always there to help so I have nothing to complain about this. **What problems is AfterShip solving and how is that benefiting you?** The trust issue when visitors come into your new website, the tracking page helps to solve this. And also aftership shipping tracking notifications helps a lot to getting the customers updated about their items, this means a lot to our business. ### 25. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Lamia H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about AfterShip?** Very easy to use . The plateform is great and the support team is replies so quickly **What do you dislike about AfterShip?** nothing for now. I've been using aftership for a few months and really love it. **What problems is AfterShip solving and how is that benefiting you?** It allows me to cutomize my emails and give my clients a better shopping experience ### 26. Great Customer Support from AfterShip **Rating:** 5.0/5.0 stars **Reviewed by:** Joey L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about AfterShip?** I like that the customer support is so fast and always very high quality. **What do you dislike about AfterShip?** I wish I could add more custom fields with the schema staying. **What problems is AfterShip solving and how is that benefiting you?** AfterShip allows are team to proactively manage our shipments as well as notify customers of their packages. ### 27. Great customer service at AfterShip **Rating:** 5.0/5.0 stars **Reviewed by:** Heather L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about AfterShip?** Great customer service at AfterShip. They solved my problems. **What do you dislike about AfterShip?** Nothing to dislike! Always great and ready to help. **What problems is AfterShip solving and how is that benefiting you?** Tracking solutions ### 28. Easy to use and keeps Customers in the loop **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about AfterShip?** Just that, It is easy to use and keeps customers informed. **What do you dislike about AfterShip?** It's been a great experience so far, no complaints at all **What problems is AfterShip solving and how is that benefiting you?** Keeping customers abreast of what is happening with the it delivery ### 29. Happy with Aftership **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy B. | Head of CX and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about AfterShip?** I like that it sends automatic notifications to our customers regarding their shipments and the action that needs to be taken. This saves time on our side and reduces the number of emails we receive. **What do you dislike about AfterShip?** It is slightly tricky to set up and we had a few teething issues but they were resolved in the end. **What problems is AfterShip solving and how is that benefiting you?** The main issue is visibility on our shipments across varying couriers. We can now see everything in one place and be notified of shipment issues or couriers who are not performing for us. ### 30. Great integration with Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about AfterShip?** The app is integrating perfectly with Shopify, with a dedicated tracking page, and automatic add of tracking number. **What do you dislike about AfterShip?** There is no integration with iOS app (only scanning tracking from email address) **What problems is AfterShip solving and how is that benefiting you?** It automatically giving tracking status to my customers with notifications. It helps me spot shipping problems. ### 31. Good product for email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Leon L. | E-commerce Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2023 **What do you like best about AfterShip?** Automation flow is quite helpful. The customer segment function is necessary for any Shopify builder. **What do you dislike about AfterShip?** None. Aftership is good enough for beginer. **What problems is AfterShip solving and how is that benefiting you?** Email marketing ### 32. It was very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Kaprice B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about AfterShip?** I love the integrations you can add with AfterShip for a smooth process **What do you dislike about AfterShip?** No downside you just have to understand and be patients and take your time to fully understand what your doing **What problems is AfterShip solving and how is that benefiting you?** Shipping ### 33. The Debashish was very expressive. **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about AfterShip?** The Debashish was very expressive.He solved all queries I had in my Mind. Thanks Debashish **What do you dislike about AfterShip?** Performance is still under evaluation and we will review again **What problems is AfterShip solving and how is that benefiting you?** It has a proper integration with Attentative ### 34. Meet our needs and excellent Customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ajanthan A. | Manager - Online operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about AfterShip?** We are using email marketing tools for more than a year now and it helps a lot to increase our sales and promote our new arrivals. their customer support is very quick and responsive **What do you dislike about AfterShip?** just a suggestion - wish they add more sections to create different email templates **What problems is AfterShip solving and how is that benefiting you?** very responsive for all inquiries and technical issues had shorted ### 35. excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about AfterShip?** multiple marketing channels and marketing segmentation.. **What do you dislike about AfterShip?** nothing................................. **What problems is AfterShip solving and how is that benefiting you?** email marketing, automated follow up ### 36. Very good customer support tool **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2023 **What do you like best about AfterShip?** Shopify reporting and automations are great **What do you dislike about AfterShip?** The lack of possible customization on the foreground. **What problems is AfterShip solving and how is that benefiting you?** We were able to set up a return portal and extract data easily. Top-notch experience. **Official Response from Ankush Kumar:** > Hi Sarah, Thank you for the feedback. We appreciate your time. Could you please help us that what customization you are looking for so that we can help you? You can contact us over the chat and via an email on support@aftership.com Regards, Team AfterShip ### 37. Aftership is very good **Rating:** 5.0/5.0 stars **Reviewed by:** Martin A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about AfterShip?** I like the system it has because we can connect with several currier companies for collection. **What do you dislike about AfterShip?** Aftership It is a good platform I have nothing to dislike **What problems is AfterShip solving and how is that benefiting you?** Aftership solves my logistics problems ### 38. Quite good service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2023 **What do you like best about AfterShip?** Quick technical support, quite a large selection of courier services **What do you dislike about AfterShip?** There are some problems with tracking sometimes, but the service team fixes them quite quickly **What problems is AfterShip solving and how is that benefiting you?** We don't need to integrate with the courier service, instead we can receive statuses from Aftership. Accordingly, we spend less resources on developing integrations ### 39. I would recommend Aftership to a friend. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2023 **What do you like best about AfterShip?** I like Aftership because of the ecommerce integration solutions/ **What do you dislike about AfterShip?** One of the cons of using Aftership is that there is no true solutions to integrate with ecommerce websites other than the industry standard platforms, such as woo ecommerce, for example. **What problems is AfterShip solving and how is that benefiting you?** Aftership allows me and my customer to track shipments from shipment to delivery. ### 40. Amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Claire S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about AfterShip?** Seamless tracking integration with Shopify & incredible customer service! **What do you dislike about AfterShip?** Haven't used the app too much yet, but so far everything seems great. **What problems is AfterShip solving and how is that benefiting you?** Tracking orders outside of Shopify's limitations ### 41. Shivangi was so helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Mahmud A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2022 **What do you like best about AfterShip?** Thank you so much for this amazing service! Such a great customer support. **What do you dislike about AfterShip?** Nothing at the moment. All looks good to me so I will find out when the situation occurs. For now I need to strat testing if all si good how it is. Thank you for **What problems is AfterShip solving and how is that benefiting you?** Giving the people more informations about there shipment. I would like to test further to see what possibilities are given. However, I think its the right direction to go. ### 42. Training the shipment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about AfterShip?** Notice and update for shipment stats with email alerts **What do you dislike about AfterShip?** Nothing all is fine, waiting to see some more new updates **What problems is AfterShip solving and how is that benefiting you?** I did faces issue until now so i can ask for support ### 43. I love tracking my shipping with AfterShip **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about AfterShip?** The customer service is amazing, I really appreciate the fast response. **What do you dislike about AfterShip?** Still learning! For now, I am still getting used to the tools. **What problems is AfterShip solving and how is that benefiting you?** Tracking shipping and email notifications. ### 44. Solid service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about AfterShip?** Great service and support, good value for the price **What do you dislike about AfterShip?** None, great service and support, good value for the price **What problems is AfterShip solving and how is that benefiting you?** Improved communication with customers ### 45. Simple, straightforward and useful **Rating:** 5.0/5.0 stars **Reviewed by:** Jose G. | Returns and Refunds Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about AfterShip?** The simplicity of this tool goes beyond what I expected when we first got into it. **What do you dislike about AfterShip?** I haven't found something I dislike about this tool yet, there might be something but it fulfils my needs quite easily. **What problems is AfterShip solving and how is that benefiting you?** Is not as time-consuming as other apps I've used in the past and the compatibility with Shopify works wonders. ### 46. Fast and excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Danial I. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2022 **What do you like best about AfterShip?** I was having problems creating an affiliate program but after I came across Aftership, it really helped me create an affiliate program that is very easy to use! **What do you dislike about AfterShip?** They could add more flexibility and options for the affliate **What problems is AfterShip solving and how is that benefiting you?** Aftership helped me create an affiliate program that I was having trouble creating ### 47. Very Please **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about AfterShip?** Great features and a useful app for my day to day business **What do you dislike about AfterShip?** Nothing, all the features are very useful **What problems is AfterShip solving and how is that benefiting you?** Helping me upload my product feeds to multiple online portals ### 48. Aftership provide great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Mel B. | Serveur, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about AfterShip?** Aftership provide great customer service **What do you dislike about AfterShip?** For now i don't dislike anything in aftership **What problems is AfterShip solving and how is that benefiting you?** Aftership provide good tracking update ### 49. The service is everything **Rating:** 5.0/5.0 stars **Reviewed by:** Lance G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about AfterShip?** The guys here are the best and they are always willing to help and go the extra mile on making sure that your issues are in the past :) **What do you dislike about AfterShip?** That I am not alraady know what to do haha **What problems is AfterShip solving and how is that benefiting you?** they are helpping my with emails and making sure I look good :) ### 50. Afterhsip provides a brilliant tracking & customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about AfterShip?** Afterhsip provides a brilliant tracking & customer service **What do you dislike about AfterShip?** nothing is an issue at the moment, great service. **What problems is AfterShip solving and how is that benefiting you?** provides custom trakcing page and emails ## AfterShip Discussions - [What courier does AfterShip use?](https://www.g2.com/discussions/what-courier-does-aftership-use) - 1 comment, 1 upvote - [How do you use AfterShip?](https://www.g2.com/discussions/how-do-you-use-aftership) - 1 comment - [What is AfterShip app?](https://www.g2.com/discussions/what-is-aftership-app) - 1 comment - [How does AfterShip tracking work?](https://www.g2.com/discussions/how-does-aftership-tracking-work) - 1 comment - [View AfterShip pricing details and edition comparison](https://www.g2.com/products/aftership/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+02%3A08%3A17+-0500&secure%5Bsession_id%5D=3fa23241-5c56-451f-8011-cc34af88a220&secure%5Btoken%5D=df997c9d92080cc8d172db6db10e78002572366fdc3c3f2d16f342a62d58bc0c&format=llm_user) ## AfterShip Integrations - [Attentive](https://www.g2.com/products/attentive/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Loox](https://www.g2.com/products/loox/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [ShipBob](https://www.g2.com/products/shipbob/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Shopware](https://www.g2.com/products/shopware/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Tapcart](https://www.g2.com/products/tapcart-tapcart/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) ## AfterShip Features **Labels** - Label Printing - Return labels - Bar codes **Integrations** - E-Commerce - WMS - Accounting - OMS **Shipping Insurance** - Claim Tracking - Shipment Tracking Integrations - Cargo Tracking - Reporting & Analytics - B2C E-Commerce Tracking - Claim Filing **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Tracking** - Shipping - Inventory **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Transactions** - Exchange - Approvals - Refund - Credit **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top AfterShip Alternatives - [Narvar](https://www.g2.com/products/narvar/reviews) - 4.3/5.0 (173 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews) - [Route](https://www.g2.com/products/route-2023-05-09/reviews) - 4.5/5.0 (110 reviews)