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Adobe Experience Manager Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Adobe Experience Manager Reviews (699)

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Reviews

Adobe Experience Manager Reviews (699)

View 1 Video Reviews
4.2
699 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and seamless integration with other Adobe products, which enhance content management and streamline workflows. Many appreciate how it simplifies the process of managing digital assets and content across multiple platforms, making it easier for teams to collaborate effectively. However, a common limitation noted is the steep learning curve for new users, which can hinder initial adoption.

Pros & Cons

Generated from real user reviews
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Bree M.
BM
Bree M.
Director Of Marketing And Community Relations
Mid-Market (51-1000 emp.)
"Powerful Enterprise CMS with a Steep Learning Curve"
5/5
What do you like best about Adobe Experience Manager?

Adobe Experience Manager is a robust and highly scalable content management system that excels in enterprise environments. Its ability to manage large volumes of content across multiple sites, brands, and channels is a major strength. The integration with other Adobe products, such as Analytics and Target, allows for a more data driven and personalized digital experience. Once implemented correctly, it provides strong governance, security, and consistency across digital properties, which is especially valuable for organizations with complex needs. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

The biggest drawback is its complexity. AEM has a steep learning curve and often requires significant technical expertise to use effectively. Simple content updates or structural changes can feel overly complicated without developer support. Implementation and maintenance can also be costly, and troubleshooting issues is not always intuitive, which can slow down day to day workflows for non technical users. Review collected by and hosted on G2.com.

BK
betsy k.
Enterprise (> 1000 emp.)
"Centralized Asset Management with Configuration Challenges"
3.5/5
What do you like best about Adobe Experience Manager?

I like how Adobe Experience Manager allows for central storage of creative assets, which helps in meta tagging and searching. It significantly reduces the number of assets we need to purchase or create. I appreciate its capability to share content with partners. The ability to access Adobe Experience Manager from any location is key for our users across five corporate offices, enabling the team to collaborate on content and reuse content from different locations efficiently. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

It's very tech-heavy in configuration. It would be nice if the UI was a little more business-friendly for configuration. Reporting and troubleshooting issues are also very difficult for business users. Review collected by and hosted on G2.com.

GH
Gary H.
VP, Adobe Experience Cloud
Enterprise (> 1000 emp.)
"Best-in-Class Multi-Site and Multi-Domain Management"
5/5
What do you like best about Adobe Experience Manager?

The multi-site management feature is the best in the industry. There's also many ootb connectors and components that can be used to accelerate development. The support community and documentation has also grown and expanded in the past few years. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

The ease of use can be hard at first. Once you use the product and get used to it content authoring and development is much easier and you realize how intuitive the UI actually is. Review collected by and hosted on G2.com.

MA
Mike A.
Enterprise (> 1000 emp.)
"Expedited Content Updates, But Needs UI Improvements"
4/5
What do you like best about Adobe Experience Manager?

I leverage Adobe Experience Manager for our company websites, and it really speeds up our marketing efforts. Content updates that used to take a lot of time and coordination with our dev team are now handled in minutes by our marketing team, allowing the dev team to focus on more complex tasks. I find it to be very organized, and its experience fragments have been huge for personalization, especially when used with Adobe Target. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

We're still on the old version of page builder, which is a bit clunky. I've been told the new version is better but we haven't been able to coordinate the update with our developers just yet. Review collected by and hosted on G2.com.

NR
Nadera R.
Enterprise (> 1000 emp.)
"Intuitive Tool for Non-Technical Users with Seamless Integration"
4/5
What do you like best about Adobe Experience Manager?

I enjoy the intuitive nature of Adobe Experience Manager. As a non-technical user, I'm able to easily set up content fragments and deliver in-app notifications to users. When I'm unsure of how to complete an action, the options are fairly intuitive. I also like the ease of integration with other Adobe suite products—we integrated our AEM platform with CDP and AJO to deliver targeted, personalized and segmented audience journeys seamlessly. This allows my team to capitalize on the journey orchestration capabilities in AJO and the audience segmentation and targeting from CDP. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

currently no issues with aem Review collected by and hosted on G2.com.

Panneer K.M. S.
PS
Panneer K.M. S.
Enterprise (> 1000 emp.)
"Effortless Content Creation and Easy Locale Customization"
5/5
What do you like best about Adobe Experience Manager?

Our marketing teams are able to effortlessly create great content and able to customize our site for different locale. It team is able to help the content teams with new chapter fragments faster Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

The learning curve for new team members of both content team and the IT team seems to be long. Wish it was easier to on board new team members with easy to digest training Review collected by and hosted on G2.com.

Akhil M.
AM
Akhil M.
Managing Partner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Centralized Management, But Needs Flexibility"
3.5/5
What do you like best about Adobe Experience Manager?

I like Adobe Experience Manager for its centralized location to manage and store all assets in one place. It makes the workflow much easier and allows for seamless integration of assets created with other Adobe software like Illustrator and Photoshop. I also appreciate the ability to personalize content based on user behavior as it helps understand what users actually need. The drag-and-drop features and style tools make it nice to work with and help create visually appealing content. Adobe usually has a good design sense and the sites feature has good templates and blocks to get started with creating a good looking site. Nowadays they seem to have translations as well,so that's a cool feature. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I think the flexibility is much less compared to something like WordPress. It's helpful for nontechnical people, but when you need certain features, that can be easily built with AI builders these days, it doesn't offer that. The framework is kind of restricting , and there are better tools with more specialized features. Also, the initial setup wasn't that easy, even though I'm familiar with systems like Wordpress. It takes time to get used to it and understand what it does. Review collected by and hosted on G2.com.

TS
Tanmay S.
Enterprise (> 1000 emp.)
"Powerful CMS with Role-Based Access Control"
4.5/5
What do you like best about Adobe Experience Manager?

I really appreciate the content management and asset management features of Adobe Experience Manager. It's great how the user restrictions are based on roles, which helps apply restrictions on the type of user and organizes the assets so that only limited team members can access them. The setup was simple and straightforward using the documentation available on the Adobe website. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I find the features on the legacy way of using forms/forms authoring in Adobe Forms designer and Interactive communications to be lacking. The designer should be integrated within the cloud portal and not operate separately. Additionally, Adobe should introduce AI capabilities for building forms. Review collected by and hosted on G2.com.

Brandon J.
BJ
Brandon J.
Freelance Photographer
Enterprise (> 1000 emp.)
"Robust but Complex, Needs User-Friendly Enhancements"
3/5
What do you like best about Adobe Experience Manager?

I use Adobe Experience Manager to manage our company's website, and I appreciate that it's a robust website platform. I also like its straightforward approach to building websites. It's valuable for managing multi-regional and language sites and being HIPAA compliant, which was a significant factor for choosing this over HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

I wish Adobe Experience Manager was more user-friendly, like HubSpot, where I can adjust HTML scripts of components directly in the author rather than through the codebase. I also have to use a lot of traditional HTML code, like and

, to expand functionality, which I wish wasn't necessary. The initial setup was difficult, though it improved once I got going. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"AEM Sites & DAM Make Campaign Building and Team Collaboration Easy"
5/5
What do you like best about Adobe Experience Manager?

Adobe Experience Manager Sites and DAM allow me to build marketing campaigns easily and collaborate smoothly with my operational Workfront team, creative team, and analytics team. I’ve worked with many Content Management Systems (CMS), and I find that AEM is the easiest platform for training my web-authoring coworkers. I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Adobe Experience Manager?

N/A - No complaints about Adobe Experience Manager. It is a good CMS that is easy for web authors to use for authoring and refining web pages as well as providing a rich DAM experience for hosting online images and documents. Review collected by and hosted on G2.com.

Questions about Adobe Experience Manager? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GC
Gaurav Chobe
•
Last activity over 4 years ago

Can I use this to create responsive forms?

GU
Guest User

What is Adobe Experience Manager Assets used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

10 months

Average Discount

10%

Adobe Experience Manager Comparisons
Adobe Experience Manager Features
Content Authoring
Rich Text Editor
Versioning
Breadth of Pre-Built Templates
Branding/Themes
Customization
Flexible Navigation Structures
User, Role, and Access Management
Enterprise Scalability