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Wisenet Reviews & Product Details

Connected learner management applications for higher education providers, corporate training, short course providers, and more. Wisenet's cloud-based platform allows Higher Education Providers to nurture successful learning outcomes, improve stakeholder engagement, increase productivity, and grow business with a suite of integrated applications. With 20+ years as the leading vendor of cloud-based applications for education and training providers, Wisenet works closely with customers to constantly improve all products and services, and remain ahead of the game through globally leading technology. Student success starts with Learning Relationship Management from enquiry to graduation. Discover: Leverage your website to publish courses, manage enquiries, take bookings, and payments. Enquire: Convert enquiries to enrolments from individuals, employers, or agents to maximise revenue opportunities. Apply: Close more sales with tools that automate your playbook, allow your staff to focus on high value tasks. Register: Trim overheads and provide an unparalleled experience to new learners. Learn: Give learners the best chance at success with better engagement, communication and collaboration. Graduate: Improve completion rates and keep your learners motivated, empowered, and connected. Advocate: Create brand advocates through your graduate network and let their experience do the talking.

Seller

Adapt IT

Discussions

Wisenet Community

Languages Supported

English

Product Description

Wisenet is the market leader in web applications for the vocational training sector in the APAC region. With millions of student records under management, Wisenet is trusted by hundreds of education providers globally. Wisenet's cloud-based platform allows higher education providers to nurture successful learning outcomes, improve stakeholder engagement, increase productivity, and grow business with their suite of integrated applications. With 20+ years as the leading vendor of cloud-based applications for education and training providers, Wisenet works closely with their customers to constantly improve their products and services to remain ahead of the game through globally leading technology.

Overview by

Sharee Wood

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

14 months

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Wisenet Media

Achieve better student outcomes while reducing administrative overheads. Configure courses, units, and timetables. Gain flexible control over admissions, progress and results, and certification.

Nurture leads, attract more enrolments and build critical relationships with smart and easy-to-use sales & marketing tools.

Securely connect with learners, staff, and employers: easily manage records, reports and communication. Work with individual records to personalise service or perform bulk actions with groups for efficient administration.

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Ryan J.

Admissions Officer

Small-Business (50 or fewer emp.)

5/21/2024

"Appreciation review for Wisenet!"

5/5

What do you like best about Wisenet?

As an administrator who uses Wisenet daily, I appreciate its comprehensive and user-friendly features. The CRM for Education streamlines our sales and application processes, making it easy to design custom forms and manage applications. Additionally, the support provided by Wisenet is exceptional, with quick response times and helpful resources. Overall, Wisenet significantly enhances our operational efficiency and student engagement. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

I find it hard to pinpoint any significant dislikes. The support team is responsive and helpful, and the features cater well to our needs, from managing student data to facilitating online learning. Review collected by and hosted on G2.com.

What problems is Wisenet solving and how is that benefiting you?

Wisenet solves critical issues by streamlining student management and improving enrollment processes. Its automation and tracking features reduce manual work and increase accuracy. These solutions significantly enhance operational efficiency and the overall educational experience for both staff and students. Review collected by and hosted on G2.com.

Katie R.

Client Services Officer

Mid-Market (51-1000 emp.)

5/27/2024

"User friendly"

5/5

What do you like best about Wisenet?

Very user friendly, easy to navigate. This is a platform I use on a daily basis and whenever having any issues the WiseNet team always respond in a timely and efficient manner. I feel there is probably a lot more to the platform that we could utilize that we don't even know about. Printing of attendance sheets was implemented for my daily tasks and this has saved me so much time. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Tasks.

It's great for tasking colleagues as they get an email however, when tasking myself I often forget to check. It would be great to have a reminder email when a task is coming to it's due date. Review collected by and hosted on G2.com.

Verified User in Higher Education

Small-Business (50 or fewer emp.)

5/27/2024

"Its good once you are used to using it"

4/5

What do you like best about Wisenet?

It is easy to learn the basics of entering learners, the customer support is great, however I personally find that I feel I can communicate better by speaking to someone rather than through emails, link to NSI and Xero is handy, Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

I dont like how the upgrade on the learner page has changed the search function, prior to the upgrade the search function would allow you to use many different values to search the database, now you have to use the filter to search for any value other than the learner name, not an efficent use of time having to set the filter to search.

I find the Report Wizard quite a challenge to navigate, I rearly find what I am looking for and It can be time consuming so I no longer try to find the report myself I submit a Support Ticket. reports may not have all the informaion I am looking then have to run 2 reports and join them to get the data required.

Data may not filter down as you would expect, i.e the credit value of a unit does not filter down to the unit offer, yet the other data does from unit setup does

Database is live, it would be great to have an ofline training and testing facility Review collected by and hosted on G2.com.

What problems is Wisenet solving and how is that benefiting you?

Wisenet provides a central repository for all our enquiries and enrolments, sends scheduled reports to our tutors and managers, logbooks record emails and texts and hold copies of enrolment documentation, this central place for all this informaion enables us to no longer have to archive hard copys of documentation Review collected by and hosted on G2.com.

Con C.

Managing Director

Small-Business (50 or fewer emp.)

4/27/2021

"A loyal and appreciative client"

4.5/5

What do you like best about Wisenet?

The response to resolving any task difficulties, the friendliness of the staff at all times, recognition of long time associates, the amazingly inclussive program. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Limiting numbers of licences and continued increases of price. Review collected by and hosted on G2.com.

Recommendations to others considering Wisenet:

If you are an organisation that requires a powerful tool to manage your student data and have a large capacity that other products find overwhelming then this is for you. Review collected by and hosted on G2.com.

What problems is Wisenet solving and how is that benefiting you?

maintaining a student data base that can be compliant, up to date with regulatory needs and reliable for use at any time.

Our organization has seen the product evolve into its mamoth capacity and are secure in the knowledge that aal our data over the time is available and safe. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

4/27/2021

"Small Private RTO - Long time user"

4.5/5

What do you like best about Wisenet?

Simplicity and compliance are my major likes . Simplicity in everyday use is important as it is such a time saver and when another staff member is required to back me up they can complete tasks easily. Compliance is essential for Registered Training Organisations and the major area of stress, with Wisenet we know that when we use it correctly we are ensuring compliance. The export report function for AVETMISS reporting is so easy to use and simple to save and upload to NCVER, it makes an important job stress free . You can use only what you need to or you can use the advanced features as a small Registered Training Organisation working in a niche market we don't utilise all the features but I can see how they would be invaluable for RTO's with a larger student base and in a broader market . I have been using it for years and find it quite user friendly . I have never had trouble with access. Support requests are handled quickly, politely and efficiently, I have never had to complain about any aspect of Wisenet or the support staff . The regular emails and occassional phone call from Wisenet staff to check that we are happy and satisfied with the product are appreciated . Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

The odd glitch when you make an error and want to delete record has caught me out a couple of times. I have found though that support can usually fix the issue quickly. I find reports sometimes hard to navigate and find exactly what I want. I guess no one likes the cost of anything but all in all the annual subscription cost is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering Wisenet:

I would recommend Wisenet for all small Registered Training Organisations. +Ask for a demonstration, and do not be scared to ask all sorts of questions. Ensure you do some training with a Wisenet expert and utilise all the resources available. Review collected by and hosted on G2.com.

What problems is Wisenet solving and how is that benefiting you?

Not really problem solving - but meeting compliance without any stress. The benefits of having all my records safe and secure with Wisenet is peace of mind, I know that I can access any information as I need it. I have found information for past students very quickly and efficiently. When a recent governmnet contract finished and all course offers had to cease the issuance of statements of attainment and transcript of results was a big job but it was straightforward with Wisenet Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

5/22/2024

"Improvements needed"

1/5

What do you like best about Wisenet?

The overall design of Wisenet as a Student Management System is useful and reasonable. It has a decent range of features, which has been added to over time, following input from customers. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

The Canvas Integration is problematic. Developments made to improve its efficiency, usefulness and function have often not worked well and been extremely buggy. This has led to a product that doesn't work effectively with what is the leading LMS worldwide. The Wisenet developers should take more time to learn the different features and characteristics of Canvas LMS so that certain features don't become "off limits" due to the restrictions of the integration. Customer support surrounding these issues has been lacking, with developers not wanting to take swift action, and customer care staff gaslighting us into believing that all issues are our own and that our use of Canvas is out of the ordinary. Review collected by and hosted on G2.com.

What problems is Wisenet solving and how is that benefiting you?

Wisenet appears to solve problems sufficiently regarding the storage and management of student information, as far as I am aware. However, it does not adequately solve problems around admissions and enrolment in relation to Canvas LMS and has many times done the opposite of benefitting our organisation. Since acquiring Wisenet, our organisation has has extreme issues with student activation/ deactivation in the Canvas courses associated with their enrolments. When students have been enrolled late or changed their enrolments, these changes have not automatically been reflected in Canvas via the Canvas integration. Students and staff have been thoroughly impacted in their teaching and learning by not having correct and up-to-date Canvas enrolments.

In terms of problem solving, the customer support around these issues has been lacking. We have many times been made to feel like a nuisance simply because we want the system to work in its basic function and capacity. Review collected by and hosted on G2.com.

Kaushal Kishor S.

Co-Founder

Mid-Market (51-1000 emp.)

7/30/2024

"The Best software for Student Management"

5/5

What do you like best about Wisenet?

The best thing I like about Wisenet is, that I can easily publish my course in a few clicks. the payment feature is very Good and Now Managing students is easy for me. their finance, marketing, academic progression, and performance dashboard are handy for tracking everything in my business. and customer support is also very responsive to me Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

What I least like about Wisenet is, that Their pricing is a little high. they can serve it at low pricing Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

5/21/2024

"User Friendly Student Management System"

4/5

What do you like best about Wisenet?

The dashboard which outline the needed titles. It is simplied and very easy to locate and use. Further the second best thing is that, anytime we are stuck, we raise a ticket or contact the team and they are very quick the responses. They assist us which the basic level of even sending screenshots with explanations. so yea, if you are confused or lost with any information, the team is always there to help. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

Sometimes, the new updates are for the better but takes time for the staff to adjust to. In some cases, it gets confusing and complicated. But than again, we have reach out to the team which changes this downside to upside with its exceptional service provided. Review collected by and hosted on G2.com.

What problems is Wisenet solving and how is that benefiting you?

Well, we usually get alot of students to be enrolled at one particular time. The basic user-friendly system with explanations makes it easier. Further we always have complex situation for different type of cpurses which are explain in some beginner videos and assisted by the customer service team. Review collected by and hosted on G2.com.

Malcolm H.

Marine Tutor

Mid-Market (51-1000 emp.)

5/27/2024

"Good customer service but not a very intuitive platform."

2.5/5

What do you like best about Wisenet?

The customer service is good and once data has been uploaded it can be quick to find user information. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

The workflow in Wisenet is not always straight forward with multpile clicks and screens required to complete tasks such as updating course offers.

There is a huge amount of information that we do not enter and it would be good to be able to hide unwanted entries from our forms.

With no option to bulk upload users, data entry is cumbersome and prone to errors, partly due to the point listed above. Review collected by and hosted on G2.com.

Harvey M.

Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

7/24/2024

"Affordable and reliable solution for managing learning websites"

5/5

What do you like best about Wisenet?

Wisenet has the best LMS hosting features because of their highly secure infrastructure our many clients and faith in their services. Their easy-to-use infrastructure makes them easier and has a free platform for storing student data without any problem. Review collected by and hosted on G2.com.

What do you dislike about Wisenet?

We frequently use Wienet whenever we need to develop a learning website because they have the best services at an affordable price and the integration of Wisenet has very effective features that make them more efficient. Review collected by and hosted on G2.com.