Acuitas 3 Reviews & Product Details

Nothing stands out as a true positive. The system feels outdated, slow, and overly complicated for even basic daily tasks. Any feature that should be simple ends up buried under unnecessary steps, confusing workflows, or unreliable performance. It never feels like it was designed with real practices in mind, and even the areas that appear promising at first quickly reveal major limitations. Review collected by and hosted on G2.com.

cuitas 3 has been one of the most frustrating systems I’ve ever used. The workflow is incredibly clunky, the interface feels years behind modern standards, and the system creates more work instead of reducing it. Basic tasks require far too many clicks, inventory management is inconsistent, reporting lacks accuracy and flexibility, and integrations constantly break or lag. Support is slow and rarely provides real solutions, leaving ongoing issues unresolved for weeks or months. Overall, the product feels more like a patchwork of old modules than a reliable, unified platform. It drains time, increases staff errors, and adds unnecessary friction into every part of the workday. Review collected by and hosted on G2.com.

I love that it saves as you type. If the system crashes or stops working or freezes (which can happen to any type of system - let’s face it) - at least you know it’s saved the information that’s you’ve already inputted. Review collected by and hosted on G2.com.

Too many boxes that are unnecessary.

Would prefer to be able to add my own descriptions Review collected by and hosted on G2.com.

Easy to navigate and find what you’re looking for. Dispensing is easy to work around. Review collected by and hosted on G2.com.

Sometimes can be a bit clunky, for example available appointments show over lunch breaks when timings don’t match the clinic set up perfectly. Review collected by and hosted on G2.com.

Very use friendly interface. Very easy to navigate. Review collected by and hosted on G2.com.

It has been prone to bugs along the way but all sorted promptly. Review collected by and hosted on G2.com.

The system is easy to use and mostly logical Review collected by and hosted on G2.com.

There are niggles with contact lens Rx, copying medical data from visit to visit etc Review collected by and hosted on G2.com.

There are a lot of positives with Acuitas 3. It’s particularly user friendly and a very easy system to navigate. It’s simple and straightforward. And It’s easy to train practice staff how to work it.

I like the layout and that other programmes can be integrated to work alongside it. Review collected by and hosted on G2.com.

Sometimes it can glitch and be a bit slow. Review collected by and hosted on G2.com.

I find acuitas 3 simple to navigate. It's easy for everyone to use. Review collected by and hosted on G2.com.

Sometimes a little slow and glitchy, however this doesn't last long. Review collected by and hosted on G2.com.

Ease of use

Able to see all previous records from previous years on one page

Saves as you go along so no worry of losing data Review collected by and hosted on G2.com.

More common GH conditions could be listed Review collected by and hosted on G2.com.

The layout is simple, easy to use and quick. Making everyday tasks easier Review collected by and hosted on G2.com.

Haven’t noticed any downsides from current experience Review collected by and hosted on G2.com.

Easy to use and navigate. Everything is in ‘tiled’ sections making it quick to fine information Review collected by and hosted on G2.com.

I like it so there isn’t anything I don’t find helpful Review collected by and hosted on G2.com.