# Acuitas 3 Reviews **Vendor:** Ocuco **Category:** [Optometry Software](https://www.g2.com/categories/optometry) **Average Rating:** 4.2/5.0 **Total Reviews:** 12 ## About Acuitas 3 Acuitas 3 is the next generation of practice management software for the eyecare industry. From independent locations to hundreds, Acuitas 3 is configurable to support your business needs. Removing the need for multiple vendors, Acuitas 3 enables your practice to thrive using a single platform. From patient records to eye exam workflows and equipment integrations, to stock management, in-depth analytics powered by Microsoft and beyond, Acuitas 3 gives your optical practice the competitive edge. As an omnichannel solution, Acuitas 3 enables your optical business to provide a consistent online and in-person patient experience across all channels. A single view of the customer. A single view of your business. A unified framework that allows appointment booking, purchasing, payment, communication and interaction online or in-store. Acuitas 3 is a modular application, with the option to expand on existing eyecare software functionality as your optical business grows, e.g. adding the advanced CRM module for enhanced patient communication capabilities. Software is not one size fits all, Acuitas 3 evolves with your business. ## Acuitas 3 Reviews ### 1. More Problems Than It Solves **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Acuitas 3?** Nothing stands out as a true positive. The system feels outdated, slow, and overly complicated for even basic daily tasks. Any feature that should be simple ends up buried under unnecessary steps, confusing workflows, or unreliable performance. It never feels like it was designed with real practices in mind, and even the areas that appear promising at first quickly reveal major limitations. **What do you dislike about Acuitas 3?** cuitas 3 has been one of the most frustrating systems I’ve ever used. The workflow is incredibly clunky, the interface feels years behind modern standards, and the system creates more work instead of reducing it. Basic tasks require far too many clicks, inventory management is inconsistent, reporting lacks accuracy and flexibility, and integrations constantly break or lag. Support is slow and rarely provides real solutions, leaving ongoing issues unresolved for weeks or months. Overall, the product feels more like a patchwork of old modules than a reliable, unified platform. It drains time, increases staff errors, and adds unnecessary friction into every part of the workday. **What problems is Acuitas 3 solving and how is that benefiting you?** Acuitas 3 is not solving any of the core problems our practice needed to address. Instead of reducing workload, improving accuracy, or streamlining optical and clinical workflows, it’s created more friction at nearly every step. Scheduling, charting, inventory, and POS all require extra manual workarounds because the system lacks consistency and reliability. Rather than benefiting our operations, it slows down staff, introduces avoidable errors, and forces us to spend additional time correcting issues that should be automated or seamless. ### 2. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Anita J. | Optometrist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Acuitas 3?** I love that it saves as you type. If the system crashes or stops working or freezes (which can happen to any type of system - let’s face it) - at least you know it’s saved the information that’s you’ve already inputted. **What do you dislike about Acuitas 3?** Too many boxes that are unnecessary. Would prefer to be able to add my own descriptions **What problems is Acuitas 3 solving and how is that benefiting you?** Able to follow records for pxs alot easier than normal ### 3. Easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Jake M. | Optical Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2025 **What do you like best about Acuitas 3?** Easy to navigate and find what you’re looking for. Dispensing is easy to work around. **What do you dislike about Acuitas 3?** Sometimes can be a bit clunky, for example available appointments show over lunch breaks when timings don’t match the clinic set up perfectly. **What problems is Acuitas 3 solving and how is that benefiting you?** Our old system we struggled with reports and understanding the data the system gave. A3 helps with this and gives us easy to understand reports. ### 4. New in-house software package **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Optical Manager/ Contact Lens Optician , Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Acuitas 3?** Very use friendly interface. Very easy to navigate. **What do you dislike about Acuitas 3?** It has been prone to bugs along the way but all sorted promptly. **What problems is Acuitas 3 solving and how is that benefiting you?** Great reports making it very easy to set targets for colleagues. ### 5. A3 improving 👨 ly **Rating:** 4.5/5.0 stars **Reviewed by:** Dipali V. | Optometrist, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Acuitas 3?** The system is easy to use and mostly logical **What do you dislike about Acuitas 3?** There are niggles with contact lens Rx, copying medical data from visit to visit etc **What problems is Acuitas 3 solving and how is that benefiting you?** Improving recalls which means more people seen ### 6. Decent practice software. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Acuitas 3?** There are a lot of positives with Acuitas 3. It’s particularly user friendly and a very easy system to navigate. It’s simple and straightforward. And It’s easy to train practice staff how to work it. I like the layout and that other programmes can be integrated to work alongside it. **What do you dislike about Acuitas 3?** Sometimes it can glitch and be a bit slow. **What problems is Acuitas 3 solving and how is that benefiting you?** New software for optical practice system ### 7. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Acuitas 3?** I find acuitas 3 simple to navigate. It's easy for everyone to use. **What do you dislike about Acuitas 3?** Sometimes a little slow and glitchy, however this doesn't last long. **What problems is Acuitas 3 solving and how is that benefiting you?** Easy to dispense spectacles, and especially like the options for different prescriptions to be selected. When ordering 2 pairs the same the copy tab is great and quicker than having to put information twice. ### 8. Acuitas has been a game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Acuitas 3?** Ease of use Able to see all previous records from previous years on one page Saves as you go along so no worry of losing data **What do you dislike about Acuitas 3?** More common GH conditions could be listed **What problems is Acuitas 3 solving and how is that benefiting you?** Saving a lot of chair time with ease of looking at previous records in one shot ### 9. Amazing. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Acuitas 3?** The layout is simple, easy to use and quick. Making everyday tasks easier **What do you dislike about Acuitas 3?** Haven’t noticed any downsides from current experience **What problems is Acuitas 3 solving and how is that benefiting you?** Makes patient records simple and concise, information organised well ### 10. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Claire B. | Optical Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Acuitas 3?** Easy to use and navigate. Everything is in ‘tiled’ sections making it quick to fine information **What do you dislike about Acuitas 3?** I like it so there isn’t anything I don’t find helpful **What problems is Acuitas 3 solving and how is that benefiting you?** Patient data base Diary management Stock ### 11. Good software, with many possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Acuitas 3?** The fact it can be used for online purchases **What do you dislike about Acuitas 3?** Could be easier to move between things like patient search and diary. **What problems is Acuitas 3 solving and how is that benefiting you?** Being able to book appointments online, and simplify contact lens orders ### 12. Ocuco provides scalable software solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Acuitas 3?** Easy integration with a verity of other software products with 24/7 live rep. **What do you dislike about Acuitas 3?** The implementation process is time consuming. **What problems is Acuitas 3 solving and how is that benefiting you?** The benefit of centralized lab control, visual reporting and analytics. ## Acuitas 3 Discussions - [What is Ocuco used for?](https://www.g2.com/discussions/what-is-ocuco-used-for) - [View Acuitas 3 pricing details and edition comparison](https://www.g2.com/products/acuitas-3/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+10%3A43%3A07+-0500&secure%5Bsession_id%5D=1028ba91-d758-43f3-8c3f-ddbcf565f884&secure%5Btoken%5D=4c8eb6e2c48dc5ef5bf6177ab71516a6e7b1c3dd5fa9a416035c55b8f55ab697&format=llm_user) ## Top Acuitas 3 Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [iTRUST](https://www.g2.com/products/itrust-2026-02-03/reviews) - 5.0/5.0 (108 reviews) - [Adit](https://www.g2.com/products/adit/reviews) - 4.8/5.0 (80 reviews)