ActiveDEMAND Reviews & Product Details

As a new marketing coordinator, ActiveDEMAND was a decent start in introducing me to the world of marketing automation. Review collected by and hosted on G2.com.

It's a bit of a learning curve, that's for sure and at times can be overwhelming getting to know the ins and outs of the program. The workflows were quite complicated. And at times it took me too long to begin a campaign or any sort of program. Review collected by and hosted on G2.com.

We really love how flexible the platform is, it's really incredible all the possibilities it has, at a first glance things look simple but once you get involved by the ActiveDemand team inside it you discover a new world of marketing that you didn't expected to be existing. Surprising! Review collected by and hosted on G2.com.

The User Interface looks a bit old school, needs bit of redesign. Also the server is sometimes a bit slow, some improvements could be done here. Though we can do our own custom templates would be great to have really well designed designs for the landing pages or emails, a good webdesigner should be involved here because templates are a bit oldish and rough. Review collected by and hosted on G2.com.

This software is very rich in features and is priced very reasonably compared to their competitors whose softwares have less features. Amazing for agencies! Review collected by and hosted on G2.com.

Bit of a learning curve, but there will be with all softwares that you are learning. Review collected by and hosted on G2.com.

I like the format and how easy to use it is Review collected by and hosted on G2.com.

It seems out of date and slow for me but maybe it's my laptop Review collected by and hosted on G2.com.

The best part about Active Demand is their amazing support. They are quick, responsive, and helpful. Review collected by and hosted on G2.com.

There is the occasional bug that comes up, which hurts when it affects clients, but support is always quick to get it fixed. Review collected by and hosted on G2.com.

The response time to questions is really good and if we have a need for a new implementation then the team at AD are really on the case. It is feature rich and there are plenty of resources for you to dig into and learn more about the product. Review collected by and hosted on G2.com.

It is a complex beast so if you are thinking of letting your clients loose on it make sure you put aside some time for training and telephone support. However, once mastered it is a breeze. Review collected by and hosted on G2.com.

ActiveDEMAND templates are awesome. I like that I can configure different base brands and then apply the brand to my email campaigns, landing pages, autoresponders, etc. The branding helps keep things consistent and looking great. The call tracking feature is also very good. I am able to get more insight into what marketing campaigns are generating phone calls versus those that are not. The reporting is very robust so I can see how my efforts are impacting the bottom line. Review collected by and hosted on G2.com.

Not enough campaign templates. I really like the webinar template where everything is built out for me. Email campaigns, registration pages, surveys, etc. I can set-up a webinar in a matter of minutes and get promoting it. I wish there or more of these type of templates to choose from. I have asked and am told more are coming. Review collected by and hosted on G2.com.

I have only personally dealt with ActiveDemand from an administrative perspective, however it has been a positive experience. Our agency is new to the platform and the team at AD has been extremely helpful and accommodating while we sort through how the program works. Whenever I have questions, I receive a response within the day. The customer service is superb. Review collected by and hosted on G2.com.

I would recommended providing customers with clearer explanation as to how the program works. When we first joined AD, we wanted to come up with a presentation on what the program offered for our clients, but we found it hard to find clear and concise information. However once I reached out to the team directly for clarity, by questions were answered. Review collected by and hosted on G2.com.

It is a great tool for online marketing. Specifically, the call tracking capabilities are outstanding. We needed a solution that not only tracked and routed calls, we needed a solution that would help us drive our marketing initiatives. The Email marketing, landing pages, website visitor tracking, and social posting capabilities are added bonuses for us. ActiveDEMAND has all of the marketing tools in one package. Outstanding! Review collected by and hosted on G2.com.

ActiveDEMAND offers a lot of capabilities, which can be a bit overwhelming at first. Initially there were not a lot of tutorials and online help. This has obviously changed since we adopted the product though. Review collected by and hosted on G2.com.

It's all inclusive. You can have everything on one dashboard. So, no more logging into multiple accounts. And, the analytics are great. You can track all kinds of metrics to improve your campaigns. The support is great too.

Active Demand provides tools and metrics for us that we didn't have with other solutions. It's really great to be able to see the path that a prospect took to become a customer, valuable information to make your marketing and sales team generate more revenue. Review collected by and hosted on G2.com.

No complaints. There's a bit of a learning curve, but the customer support will assist you in the process. Review collected by and hosted on G2.com.